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supervision today
Questions and Answers of
Supervision Today
What role would money play in (a) the hierarchy-of-needs theory, (b) motivation-hygiene theory, (c)equity theory, (d) expectancy theory, and (e) the case of employees with a high nAch?
What does a supervisor need to do to motivate a high achiever?
What is the importance of the dual continuum in the motivation-hygiene theory?
Compare the assumptions of Theory X with those of Theory Y. Do you believe that there are types of jobs that require one focus or another? Explain.
Contrast behavioral predictions about people with an internal versus an external locus of control.
How does an unsatisfied need create motivation?
1. What was the difference in the way Scott and Perez viewed the problem in this case?2. How did the initial problem definition affect the approach to, and solution of, the problem?3. How does this
1. In her new job, how might Toby make use of the knowledge she has about decision-making styles?2. How would Toby benefit by examining the styles of her boss and those of the other supervisors?
In which step of the decision-making process do you think creativity would be most helpful? In which step would quantitative analysis tools be most helpful?
Contrast symptoms with problems. Give three examples.
1. Identify and describe each of the various types of controls used in the situation at the Plucky Chicken.2. Identify and describe the focus of control used by the supervisor at the Plucky
1. Refer to the steps of the control process (Exhibit 6-1). Where in the process do the steps taken by the Florida resort hotel fall?2. As a supervisor, do you think the $10 test is a fair and
Describe how you can use the concepts of control in your own personal life. Be specific in your examples and think in terms of the preventive, concurrent, and corrective controls that you use for
“Controls have to be sophisticated to be effective.” Present arguments for and against this statement. Conclude your paper with a persuasive argument why you agree or disagree with the statement.
What can a supervisor do to minimize the problem of people trying to look good on control criteria?
How can a supervisor lessen employee resistance to controls?
Why should a supervisor control by exception?
In terms of characteristics of an effective control system, where do you think most control systems fail? Why?
What is the challenge of monitoring inventory costs?Of implementing a just-in-time inventory system?
Which type of control is preferable: preventive,concurrent, or corrective? Why? What type do you think is most widely used in practice?
Why may what we measure be more critical to the control process than how we measure it?
Why may what we measure be more critical to the control process than how we measure it?
1. Why is it important for Jameel to know about thelaws and regulations that affect human resource practice?2. Why is it important for Jameel to know how to determine staffing needs?3. What are some
1. Describe the potential risks of permitting romance in the workplace. How and to what degree may these risks affect the organization and its employees?2. As a department supervisor, what
“Victims of downsizing are not those employees who were let go. Rather, the victims are the ones who have kept their jobs.” Do you agree or disagree with this statement? Defend your position.
Why should supervisors be concerned with diversity in the workplace? What special HRM issues does diversity raise for them?
Should a supervisor have the right to choose employees without government interference in the hiring process? Explain your position.
Compare and contrast orientation and employee training.
What is the relationship among selection, recruitment,and job analysis?
What are the major problems of the interview as a selection device?
Contrast reject errors and accept errors. Which one is most likely to open a supervisor to charges of discrimination? Why?
How does HRM affect all supervisors?
“A learning organization makes supervision obsolete.”Do you agree or disagree with this statement?Defend your position.
Is delegation synonymous with abdication? Discuss.
What are the purposes of a job description?
Why would an organization use a matrix structure?
What are the advantages of (a) product, (b) geographic, (c) customer, and (d) process departmentalization?
What happens when authority and responsibility are out of balance?
What is functional authority? Why would an organization use it?
How might wider spans of control lead to cost reductions for an organization?
What are the limitations, if any, to work specialization?
1. Outline the specific steps Cliff should have taken with Sonja prior to their meeting with Cindy to ensure the meeting went smoothly with no surprises.2. As supervisor, what should Cliff have done
1. List and describe the planning elements that Jill needs to consider in preparing for this new line of work.2. Describe two options for handling the staffing levels for this new line of work. What
What differentiates a traditional supervisor in a small business from an entrepreneurial supervisor? An intrapreneur?
Why has goal setting proved so popular in organizations?
What are the implications of the critical path for PERT analysis?
How might you use a Gantt chart to schedule a group term paper for a college class?
Explain how budgets are both a planning and a control device.
Do you believe that obtaining certifications such as Six Sigma or ISO 9000 really helps an organization compete? Discuss your position.
Why do companies benchmark their operations with other organizations in their industry?
Under what circumstances are short-term plans preferred? Under what circumstances are specific plans preferred?
Contrast the planning top managers do with that done by supervisors.
Why is productivity so important to organizations and their members?
1. What is Marilyn’s responsibility to her present employer regarding her knowledge that several employees are planning to seek positions with the new company?2. How should Marilyn reply to the
1. Obviously, Julie has a problem—an ethical problem.Should she spend the weekend working in her office(which the bank fully expected) or should she spend the weekend with her family (who were
Identify the characteristics and behaviors of what you would consider an ethical supervisor.
Is it ethical to cheat on an exam if you know that it will not affect another student’s grade ,and you are guaranteed that you won’t get caught? Why or why not?
Can organizations be socially responsible and still be profitable? If you think so, cite some examples of companies you believe fit this profile and describe what they are doing.
How can learning to manage chaos better prepare supervisors for their jobs in the next decade?
Describe the difference between continuous-improvement programs and work process engineering.
What advice would you give to a friend who doesn’t understand downsizing, but knows that her company is going to be laying off employees in about three months?
What is workforce diversity, and what challenges does it create for supervisors?
What supervisory effects does e-business have for supervisors?
“Technology improvements sometimes hinder supervisory effectiveness.” Do you agree or disagree?Support your position.
Do you believe that globalization has had the effect of making U.S. organizations more responsive to their customers? Explain.
1. Are you surprised at what Google found out about“building a better boss?” Explain your answer.2. What’s the difference between encouraging supervisors to be great supervisors and knowing
1. If you envision transitioning into a supervisory position, what can you do to ensure you don’t end up like Tristan?2. What supervisory competencies should you work to develop? Why?3. Which of
A supervisor is both “a key person” and “just another worker.” Explain this phenomenon.
Why is conceptual competence more important for top managers than for first-level supervisors?
“The best rank-and-file employees should be promoted to supervisors.” Do you agree or disagree with this statement? Explain.
Contrast time spent on management functions by supervisors versus top management.
What specific tasks are common to all managers, regardless of their level in the organization?
Is the owner-manager of a small store with three employees an operative employee, a supervisor, or a top manager? Explain.
What differentiates supervisory positions from all other levels of management?
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