Understanding Business 12th Edition William Nickels, James McHugh, Susan McHugh - Solutions

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Your job right now is to finish reading this chapter. How strongly would you be motivated to do that if you were sweating in a room at 105 degrees Fahr enheit? Imagine your roommate has turned on the air-conditioning. Once you are more comfortable, are you more likely to read? Look at Maslow's
8 Show how managers personalize motivation strategics to appeal to employees across the globe. and across generations.
7 Show how managers put motivation theories into action through such strategies as job enrichment, open communication, and job recognition.
6 Explain the key principles of 6 Explain the key principles of goal-setting, expectancy, reinforcement, and equity theories.
5 Differentiate among Theory X, Theory Y, and Theory Z.
4 Distinguish between the motivators and hygiene factors identified by Herzberg.
3 Identify the levels of Maslow's hierarchy of needs and apply them to employee motivation.
2 Describe the Hawthorne studies and their significance to management.
1 Explain Taylor's theory of scientific management.
2. What location factors might go into the selection of a manufacturing site for Hershey's chocolate?To access the case "Griffin Hospital," visit www.mhhe.com/ublO To access the video case featuring Ball Corporation, visit www.mhhe.com/ubloe
1. Does Hershey use process manufacturing or the assembly process? Is the production of Hershey's chocolate an intermittent or continuous produc- tion process? Justify your answers.
4. Think of any production facility at your school, such as a sandwich shop, library, or copy center, and redesign the layout (make a pencil sketch) to more effectively serve customers and allow employees to be more effective and efficient. 5. Think about recent experiences you have had with
3. Discuss some of the advantages and disadvantages of producing goods overseas using inexpensive labor. Summarize the moral and ethical dimen- sions of this practice.
2. In teams of four or five, discuss the need for better operations management in the airline industry. Have the team develop a report listing (a) problems team members have encountered in traveling by air and (b) suggestions for improving operations so such problems won't occur in the future.
hinders its success. If its location is not ideal, what would be a better one?
1. Choosing the right location for a manufacturing plant or a service organi- zation is often critical to its success. Form small groups and have each group member pick one manufacturing plant or one service organization in town and list at least three reasons why its location helps or
3. One way to create new jobs in the United States is to increase innovation among new graduates from engineering and the sciences. How can the United States motivate more students to major in those areas?
2. Computer-integrated manufacturing (CIM) has revolutionized the produc- tion process. What will such changes mean for the clothing industry, the shoe industry, and other fashion-related industries? What will they mean for other consumer and industrial goods industries? How will you benefit as a
1. Workers on the manufacturing floor are being replaced by robots and other machines. On the one hand, this lets companies compete with cheap labor from other countries. On the other hand, automation eliminates many jobs. Are you concerned that automation may increase unemploy- ment or
5 Explain the use of PERT and Gantt charts to control manufacturing processes.
4 Describe operations ma management planning Issues including facility location, facility layout, materials requirement planning, purchasing, just-in-time inventory control, and quality control.
3 Identify various production processes and describe pr techniques that improve productivity, including computer-aided design and manufacturing, flexible manufacturing, lean manufacturing, and mass customization.
2 Describe the evolution from production to operations management.
1 Describe the current state of U.S. manufacturing and what manufacturers have done to become more competitive.
To access the video case featuring New Belgium Brewery, visit www.mhhe.com/ublOe
To access the case "IBM Is Both an Outsourcer and a Major Outsource for Others," visit www.mhhe.com/ublOe
3. Describe Xerox's reasons for success.
2. Read through the history of the company and describe its current strengths, weaknesses, opportunities, and threats (a SWOT analysis; see Chapter 7).
1. Do an online search for Xerox Corporation.
5. Many work groups of the future, including management, will be cross- functional and self-managed. To practice working in such an organization, break into groups of five or so students, preferably with different back- grounds and interests. Each group must work together to prepare a report on the
4. Divide the class into teams of five. Each team should imagine your firm, a producer of athletic shoes, has been asked to join a virtual network. How might you minimize the potential problems of joining? Begin by defining a virtual corporation and listing its advantages and disadvantages. Each
3. Imagine you are working for Kitchen Magic, an appliance manufacturer that produces dishwashers. A competitor introduces a new dishwasher that uses sound waves not only to clean even the worst burned-on food but also to sterilize dishes and silverware. You need to develop a similar offer- ing
2. Describe some informal groups within an organization with which you are familiar at school or work. What have you noticed about how those groups help or hinder progress in the organization?
1. There is no better way to understand the effects of having many layers of management on communication accuracy than the game of Message Relay. Choose seven or more members of the class and have them leave the classroom. Then choose one person to read the following paragraph and another student
5. What organizational changes might you recommend to the auto compa- nies? The airline industry?
4. What problems seem to emerge when an organization gets larger?
3. Were promotions based strictly on qualifications, as Weber suggested? What other factors may have been considered?
2. Were you assigned specific tasks or left on your own to decide what to do?
1. Did you find a division of labor necessary and helpful?
6 Explain how organizational 6 culture can help businesses culture can help businesses adapt to change.
5 Identify the benefits of interfirm cooperation and coordination.
4 Contrast the various organizational models.
3 Evaluate the choices managers make in structuring organizations.
2 Compare the organizational 2 theories of and Weber. theories of Fayol and Weber.
1 Outline the basic principles of organization management.
To access the video case featuring Zappos, visit www.mhhe.com/ublOe
To access the case "Leading in a Leaderless Company," visit www.mhhe.com/uble
3. Analyze Toys "R" Us's opportunities and threats. What additional opportu- nities can you suggest? What additional threats can you identify?
2. Analyze Toys "R" Us's weaknesses. How do you think the company's strengths might be used to overcome some of its weaknesses?
1. What are Toys "R" Us's strengths, weaknesses, opportunities, and threats?
5. Because of the illegal and unethical behavior of a few managers, managers in general are under suspicion for being greedy and dishonest. Discuss the fairness of such charges, and suggest what could be done to improve the opinion of managers among the students in your class.
4. Review Figure 7.6 and discuss managers you have known, worked for, or read about who have practiced each management style. Students from other countries may have interesting experiences to add. Which manage- rial style did you like best? Why? Which was or were most effective? Why?
3. In class, discuss the advantages and disadvantages of becoming a man- ager. Does the size of the business make a difference? What are the advan- tages of a career in a profit-seeking business versus a career in a nonprofit organization?
2. Bring several decks of cards to class and have the class break up into teams of four or so members. Each team should then elect a leader. Each leader should be assigned a leadership style and learn how to perform that style: autocratic, participative (democratic), or free rein. Have each team
1. Allocate time to do some career planning with a SWOT analysis of your present situation. Choose one career you are interested in and answer the following questions: What does the marketplace for your chosen career look like today? What skills do you have that will make you a winner in that type
4. Can someone who's trained to give orders (like a military sergeant) be retrained to be a participative leader? How? What problems may emerge?
3. Do you see any problems with a participative (democratic) leadership style? Can you see a manager getting frustrated when he or she can't con- trol others?
2. What kind of leader would you be? Do you have evidence to show that?
1. Would you like to work for a large firm or a small business? Private or public? In an office or out in the field? Give your reasons for each answer.
6 Summarize the five steps 69 of the control function of management.
5 Explain the differences between leaders and managers, and describe the various leadership styles.
4 Describe the organizing 4 function of management.
3 Relate the planning process and decision making to the accomplishment of company goals.
2 Describe the four functions of management.
1 Describe the changes occurring today in the management function.
To access the video case featuring Pillow Pets, visit www.mhhe.com/ubloe
To access the case "BMOC; Starting a Small Business at School," visit www.mhhe.com/ubl0e
2. If you have entrepreneurial traits and decide you would like to start your own business, you'll need to develop a business plan. Go to www.bplans. com/sample business plans.cfm and click on Coffee Shops. Review the sample business plan for Internet Caf. Although the plan may not follow the same
1. Go to www.bizmove.com/other/quiz.htm and take the interactive entrepre- neurial quiz to find out whether you have the qualities to be a successful entrepreneur.
5. Choose a partner from among your classmates and put together a list of factors that might mean the difference between success and failure of a new company entering the business technology industry. Can small start- ups realistically hope to compete with companies such as Microsoft and Intel?
4. Select a small business in your area or a surrounding area that has failed. List the factors you think led to its failure. Compile a list of actions the business owners might have taken to keep the company in business.
3. Contact the Small Business Administration by visiting a local office or the organization's website at www.sba.gov. Write a brief summary of the services the SBA offers.
2. Select a small business that looks attractive as a career possibility for you. Talk to at least one person who manages such a business. Ask how he or she started it. Ask about financing; human resource management (hiring, firing, training, scheduling); accounting issues; and other managerial
1. Find issues of Entrepreneur, Black Enterprise, and Inc. magazines in the library or on the Internet. Read about the entrepreneurs who are heading today's dynamic new businesses. Write a profile about one.
3. Imagine yourself starting a small business. What kind of business would it be? How much competition is there? What could you do to make your business more attractive than those of competitors? Would you be willing to work 60 to 70 hours a week to make the business successful?
2. Are there any similarities between the characteristics demanded of an entrepreneur and those of a professional athlete? Would an athlete be a good prospect for entrepreneurship? Why or why not? Could teamwork be important in an entrepreneurial effort? Why or why not?
1. Do you have the entrepreneurial spirit? What makes you think that?
5 Outline the advantages and disadvantages small businesses have in entering global markets.
4 Analyze what it takes to start and run a small business.
3 Summarize ways to learn about how small businesses operate.
2 Discuss the importance of small business to the American economy and summarize the major causes of small-business failure.
1 Explain why people take the risks of entrepreneurship; list the attributes of successful entrepreneurs; and describe entrepreneurial teams, intrapreneurs, and home- and web-based businesses.
1. LO 20-1 Explain what money is and what makes money useful.
1. LO 20-2 Describe how the Federal Reserve controls the money supply.
1. LO 20-3 Trace the history of banking and the Federal Reserve System.
1. LO 20-4 Classify the various institutions in the U.S.banking system.
1. LO 20-5 Briefly trace the causes of the banking crisis, and explain how the government protects your funds during such crises.
1. LO 20-6 Describe how technology helps make banking more efficient.
1. LO 20-7 Evaluate the role and importance of international banking, the World Bank, and the International Monetary Fund.
1. What is money?
1. What are the five characteristics of useful money?
1. What is the money supply, and why is it important?
1. How does the Federal Reserve control the money supply?
1. Why did the United States need a Federal Reserve Bank?
1. What is a consumer finance company?
1. What is the role of the FDIC?
1. How does a debit card differ from a credit card?
1. What is the World Bank and what does it do?
1. What is the IMF and what does it do?
1. 4. Form several smaller groups and discuss the banking crisis of 2008–2009. How did it affect the people in the class? What has happened to banks and the economy in general since the banking crisis? What have been the political implications of economic changes in recent years?

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Understanding Business 12th Edition William Nickels, James McHugh, Susan McHugh - Solutions

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