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human resource management
Questions and Answers of
Human Resource Management
1. How could Happy Time Toys have better anticipated the talent shortage? 2. Which aspects of HRM discussed in this chapter are illustrated in these videos? Explain your answer. 3. How else would
Do you think that most job seekers are active, semi-passive, or passive? What does this mean to organizations’ recruiting efforts?
If you needed to hire researchers who are key to your company’s competitive advantage, what recruitment outcomes would you focus on? If you were hiring cashiers for a low-cost retail store, what
If an employer wanted to get a recruitment message to you, what recruitment sources would be most effective? Which would be least effective?
When do you think an organization should offshore work? When should it not offshore work?
What do you think are the most important recruiting metrics? Why?
Do employer images and employer brands influence your job search? If so, in what ways?
What could a recruiter do that would make you more (or less) interested in pursuing a job opportunity?
1. “Will do”—we’ll get right on it and let you know when they’ll be starting. 2. “We need your involvement to effectively hire people”—let’s discuss how HRM will partner with you to
1. How does this simulation help the UK’s Secret Service? 2. What are some limitations to this simulation? 3. How else can the UK’s Secret Service source and recruit top quality talent?
1. Which aspects of HRM discussed in this chapter are illustrated in these videos? 2. How would you determine the best recruiting approach? Explain your answer. 3. As a manager, what else might you
Which individuals negotiated the highest individual payoffs? Which partners negotiated the highest joint payoff? Why do you feel these outcomes occurred?
Describe your approach to the first negotiation. How did you plan your strategy? Why did it work or not work?
What influence tactics did you try? How well did they work and why?
What conflict management strategies did you use when you and your partner reached an impasse? How well did they work and why?
What would have helped you negotiate more effectively? More time? More information? What would you do differently if you were to do the negotiation again?
If applicable which ideas or tactics that you learned after completing this activity the first time were you able to apply the second time? How did they improve the results of the negotiation?
1. What are the strengths and limitations of each? 2. How would each of the two vendors be best used in candidate assessment?
1. Which aspects of HRM discussed in this chapter are illustrated in these videos? Explain your answer. 2. How much discretion do you think hiring managers should have in conducting their interviews?
Describe an ideal socialization experience. What would make this experience the most effective for you?
What could happen if an organization did not evaluate a training program?
If your organization did not want to spend money evaluating training, how would you convince them to invest in doing so?
Can you teach people to be ethical? How?
What do you think are the biggest obstacles to transferring ethics training back to the job? How can an organization overcome these challenges?
1. Imagine you are responsible for the on boarding and socialization of new hires for Starbucks. What type of socialization experience would you create and why? What would you avoid doing and why?
1. Which aspects of HRM discussed in this chapter are illustrated in these videos? Explain your answer. 2. How is ethics illustrated in these videos? Explain your answer. 3. As a manager, how else
If you were not performing up to standard, what would you want your supervisor to do?
If a newly hired subordinate came to you with concerns about his being able to perform well on the job, what would you do? Why?
How should the performance of an assembly line worker making cars be evaluated? How should the performance of a marketing executive for the same company be evaluated? Why do your recommendations for
How would you give feedback to a new employee struggling to learn his or her job?
1. Which aspects of HRM discussed in this chapter are illustrated in these videos? Explain your answer.2. How do these videos illustrate effective and ineffective performance management explain your
When should an organization be a pay leader, and when should it be a pay follower?
Why would nurses in one state be paid more than nurses in another state for doing the same job?
1. Which aspects of HRM discussed in this chapter are illustrated in these videos? Explain your answer.2. What ethical issues are illustrated in these videos? Explain your answer.3. As a manager at
What incentives would you recommend to motivate a product development team responsible for creating new toys?
Should executives be rewarded differently from regular employees? Why or why not?
1. In what key ways has Potash aligned the interests of its executive officers and shareholders? 2. How does Potash focus employees’ attention on short-, middle-, and long-term performance
1. What concepts from the chapter are illustrated in these videos? Explain your answer.2. What ethical issues are illustrated in these videos? Explain your answer.3. How else might you handle this
Because employers in other countries do not have this cost, health insurance increases the cost of U.S.-made goods and decreases the cost competitiveness of many U.S. companies. Do you feel that
How can employers simultaneously meet the benefit needs of diverse employees with different needs?
1. Google leaders viewed the daycare challenge as a supply and demand imbalance and that price could be used to ration child care to those who really wanted it. Although this is an economically
1. Reinforce the organization’s customer service strategy.2. Recruit high-quality talent.3. Retain current high-quality employees.4. Improve employee performance.
1. What HRM concepts from the chapter are illustrated in these videos? Explain your answer.2. What ethical issues are illustrated in these videos? Explain your answer.3. How else might you handle
Should employers get involved in their employees’ healthy lifestyle choices? Why or why not?
How do you think organizations can weed out potential bullies during the hiring process?
What role do you think supervisors and coworkers play in preventing workplace violence?
1. Economically speaking, how much money would it be worth investing in workplace safety to prevent a single workplace injury with a direct cost of $1,000? 2. If a company has a lower profit margin,
1. How do you think awarding game cards to employees after weekly safety goals are met influences employees’ behavior? 2. How would you best structure this type of game to maximize results? 3. If
1. What do you think Liz did well and what could she have done better in dealing with Amber’s changing behavior and performance? 2. At what point do you think Amber should have been approached
1. What concepts from the chapter are illustrated in these videos? Explain your answer.2. How are the effects of rewards and punishments illustrated in these videos? Explain your answer.3. How else
Do you feel that the employment relationship is more legal and contractual or a fundamental human relationship involving more fundamental human rights? Explain your answer.
Is a management policy of trying to suppress union formation ethical?
If you were an HR manager and learned that union representatives have begun approaching your employees to encourage them to sign union authorization cards, what would you do in your role as HR
What influence tactics do you tend to use the most? How can you become more comfortable with the other tactics to improve your ability to influence others?
1. What do you think are the strongest benefits of collective bargaining for companies and employees? 2. What do you think are the biggest weaknesses of collective bargaining for companies and
1. Why do you think unions are good for the United States? 2. Why do you think unions are bad for the United States?
1. What influence tactics are illustrated in these videos? Explain your answer.2. What conflict management strategies are illustrated in these videos? Explain your answer.3. How else might you
How do you think the different types of organizational commitment would influence employee motivation, performance, and retention? Which of the four would you most want to enhance in your
If an organization had to fire you because of low job performance, how would you like to be treated?
If you were looking for a job, how might you find credible information about what working at different organizations would really be like?
How can supervisors enhance the effectiveness of an organization’s succession management practices?
1. How do the employees at Pike Place Fish help each other stay engaged at work? 2. How can an organization use HRM to enact Yokoyama’s four principles? 3. With what types of jobs would this
1. What HRM concepts from the chapter are illustrated in these videos? Explain your answer.2. What types of organizational commitment are illustrated in these videos? Explain your answer.3. How
Define human resource management. What human resource management functions must be performed regardless of the organization’s size?
What are the external environmental factors that affect human resource management? Describe each.
This chapter describes HR’s changing role in business. Describe each component that is involved in human resource management.
What are the various designations associated with human resource management?
What has been the evolution of human resource management?
1. How were the human resource functions affected by Hurricane Rita?2. Do you believe that the HR situation described regarding Hurricane Rita would be typical in a disaster? Explain.
1. List the elements in the company’s environment that will affect Scott’s suggested plan. How legitimate is the interest of each of these?2. Is it true that Scott should be concerned first and
Define ethics. Describe the model of ethics presented in your text. Distinguish between Type I and Type II ethics.
What are the steps that are involved in implementing a corporate social responsibility program?
1. From an ethical standpoint, how would you evaluate the merits of Mr. Garbo’s employing Amber? Discuss.2. Now that she is employed, how would you suggest that the situation be resolved?
1. What would you do now if you were Norman?2. Do you believe the regional human resource manager handled the matter in an ethical manner? Explain.
What laws have been passed in an attempt to legislate ethics?
Why is it important to link pay to ethical behavior?
What are the areas in which HR professionals can have a major impact on ethics?
Define profession. Do you believe that the field of human resource management is a profession? Explain your answer.
What is corporate social responsibility?
What is meant by the terms organizational stakeholder and social contract?
What is the expected composition of the future diverse workforce by 2050?
What is meant by the term “Caregiver Discrimination”?
What is a presidential Executive Order? Describe the major provisions of EO 11246, as amended by EO 11375.
What is an affirmative action program?
1. From a legal viewpoint, what do you believe LaConya can do regarding this situation? Discuss. 2. What actions should LaConya have taken in the past to avoid her current predicament?
1. Explain why Supreme must submit an affirmative action program.2. Generally, what should the program be designed to accomplish?
Define diversity and diversity management.
What are the components that combine to make up the present diverse workforce? Briefly describe each.
Briefly describe the following laws? • Civil Rights Act of 1866: • Equal Pay Act of 1963: • Lilly Ledbetter Fair Pay Act: • Title VII of the Civil Rights Act of 1964, as Amended in
What is the purpose of the Office of Federal Contract Compliance Programs?
What are the significant U.S. Supreme Court decisions that have had an impact on equal employment opportunity? On affirmative action?
What is the purpose of the Uniform Guidelines on Employee Selection Procedures?
Distinguish between disparate treatment and adverse impact.
How does the Equal Employment Opportunity Commission (EEOC) define sexual harassment?
What is talent management?
What are the steps involved in the strategic planning process?
What are the steps involved in the human resource planning process?
What are the human resource forecasting techniques?
Distinguish between forecasting human resource requirements and availability.
What actions could a firm take if it forecasted a shortage of workers?
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