Principles of Responsible Management Global Sustainability Responsibility and Ethics 1st Edition Oliver Laasch - Solutions

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Describe some positive and some negative aspects of globalization.
Why might we think that we have obligations to be concerned with the suffering of those in distant lands? Explain one criticism of this idea.
1. Does Singer think there a moral difference between selling a child for organ-donation and failing to help children living in poverty? Why/why not?2. Explain how Singer’s reasoning is “utilitarian.”3. What are some of the easily treated afflictions of the global poor?4. How does Singer use
1. What is the point Shiva wants to make with the quote from Chief Seattle?2. Rather than viewing the planet as private property, what does Shiva suggest?3. What does she mean in saying that “corporate globalization is based on new enclosures of the commons?”4. Why does she oppose the
1. How does Mill describe the basic moral standard of utilitarianism?2. How does he defend himself against those who say that this is a crass pleasure theory?3. What is the basis for knowing that some pleasures are better in quality than others? Which pleasures are these? How does Mill answer those
List the five main drivers of responsible business management.
Outline the main types of barriers, inhibitors, and criticisms of responsible business.
Define the three background domains of responsible management, sustainability, responsibility, and ethics, by elaborating their differences and similarities.
Define the following terms and explain how they are related: greenwashing, business case, Friedman criticism.
Locate a random company´s website, and use the company’s reports to discover one inhibitor of its responsible business conduct and to identify its main responsible business driver.
Conduct an investigation into one of the global issues or crises in order to deeply understand its roots. Then find two other global issues or crises to which the first one relates. Describe the ways in which they are interdependent.
Find information about a small and medium-sized company from a developing country that is involved in business-to-business (B2B) marketing. Does the company have responsible business activities?
Research real examples of each of the four organization types mentioned in Figure 1.3. Look up information on each respective organization and briefly explain why you think the chosen organizations are good examples for each organization type.
What new stakeholder wants and needs can you observe in your personal environment? What do people—in their different roles as employees, consumers, and community members—expect from companies?
Do you think the Internet has made transparency a reality? Discuss the pros and cons of the type of effects the Internet has on business in the area of transparency.
Choose a global issue and think about how actors from the three sectors might collaborate to solve the issue. Write a one-page strategy document outlining a plan by which the sectorial actors could jointly solve the issue completely.
Explain each type of competency required by a responsible manager: domain, procedural, social, and self-competencies. Provide an example for each type of competency.
Briefly describe the four main tasks of the management process.
Analyze the answers of the manager you interviewed in Exercise B.6, and evaluate whether you would consider the person a responsible manager.
Search online for a management decision for which a manager has been publicly criticized. Corporate scandals are interesting for this purpose. Use the responsible decision-making matrix in Table 2.5 to score decision alternatives in that management situation. Then decide what you would have done
Imagine you want to hire a responsible manager for your organization. Write a one-page job profile, describing the exact tasks to be performed on the job and the skills and experience you would want that person to possess. Imagine you will post this job letter in order to attract interested
Note the Brundtland definition of sustainable development and explain its main components.
Define the following terms: triple bottom line, sectorial sustainability, and sustainability management.
Look up a sustainability report of a business on its corporate website and make a list of the social, environmental, and economic performance indicators (three for each) used in the report.
Map the typical social, environmental, and economic life-cycle impacts through the three stages of the life cycle of a product type (e.g., a T-shirt, a kilo of coffee, a car) of your choice.
Use the sustainability product portfolio of the company that you established in Exercise C.8 to describe concrete impact improvement proposals for the three most unsustainable products. Provide a strategy to make one product in the portfolio a restorative product.
Imagine and describe a restorative business with a focus on how this business will restore social, environmental, and economic capital through its products and processes.
Describe the two main stages of product life-cycle impact management and the two sub stages of each.
Define and differentiate the following three terms unsustainable, sustainable, and restorative.
Compare two concrete products of two different brands by conducting in-depth research that deepens the initial assessment conducted in Exercise B.6. Decide which of the two products is the more sustainable one by ranking both products on a scale between 0 (highly unsustainable) and 10 (highly
Analyze and broadly categorize all product groups of a corporation of your choice into unsustainable, sustainable, and restorative products. Then summarize your finding in a sustainability product portfolio that provides an overview of the main impacts of the company’s products.
Get in touch with a real company of your choice to explain your sustainability improvement ideas developed through the former exercises. You can do so through hotlines, online contact forms, or the contact provided in the company´s sustainability report. Document the company´s reaction.
Define the following terms and explain how they are interrelated:(a) Business responsibility,(b) Stakeholder, and(c) Shared value.
Explain the relationship, including similarities and differences, between business responsibility and (a) business sustainability and (b) business ethics.
List the four levels of stakeholder responsiveness, and give a practice example for each.
To which sub discipline of responsible business—philanthropy, citizenship, or social entrepreneurship—does each of the following examples most apply? (a) Cisco Systems created the Networking Academy program, through which individuals of local communities can learn the skills needed to work in
Look up a corporate social responsibility report of a company of your choice and identify how the company prioritizes stakeholders.
Use the same report you analyzed in Exercise B.6 to classify the company stakeholders using one of the stakeholder prioritization frameworks illustrated in Figure 4.10.
Look up a leading institution in business responsibility in your region. (e.g., “CSR Europe” or “China CSR”), and analyze how it interprets responsible business by applying the considerations discussed in the section of this chapter entitled “Interpreting Responsible Business.”
Imagine you are the owner of a small grocery store in the suburb of one of the world´s capitals. Conduct a complete stakeholder assessment, including a stakeholder map, a stakeholder prioritization, and a materiality assessment. Based on this analysis, create three concrete lines of action that
Define the following terms, and interrelate them:(a) Normative theories [ethics].(b) Descriptive ethics.(c) Ethics management.
Define the following terms, and interrelate them:(a) Business ethics.(b) Law [not defined].(c) Compliance.
Explain the relationship, similarities and differences, between ethics and morality. Use your own examples.
Mention the four types of ethical problems, and describe how to approach each in one sentence.
Think of one situation for each individual and situational factor mentioned in Figure 5.12 and Figure 5.13. In the situations constructed, the individual or situational factor scrutinized should be of significant help to assess the ethical decision making and behavior.
Imagine you are the newly assigned ethics officer of Siemens. Write an ethics management plan for the company describing a set of ethics management tools to be applied. Explain how this ethics management system will create ethical excellence and avoid wrong decisions and actions.
Look up a company´s website, examine the company reports, and prepare an “implemented ethics assessment” in which you list the ethical dilemmas explicitly addressed by the company and the ethics management tools deployed.
Engage a representative of a specific profession, company, or industry in a discussion on a typical ethical issue encountered in his/her professional sphere. Try to jointly analyze the person´s behavior and develop strategies to increase his/her ethical performance. The exchange will probably be
Mention the three levels of responsible competitiveness and describe the main differences and commonalities.
Describe the four phases of the strategic management process and give an example of a typical management task for each phase.
Describe the difference between the following:Broad versus narrow perspectivesInside-out versus outside-in linkages:Hardwiring versus soft wiring:
Look up the mission statement of a company of your choice and rewrite it by integrating responsible business considerations. Then rewrite the strategic objectives based on the new statement.
Design a balanced scorecard for a company of your choice, integrating at least two responsible business indicators per scorecard category (financial, customer, process, learning, and growth).
Look up information on the strategic move of L’Oreal buying up The Body Shop. Use the BCG matrix to categorize both brands and evaluate the strategic value of the move for both brands.
Look up the most recent sustainability report of the United Parcel Services (UPS) and analyze if the company’s social and environmental activities support the strategic market position chosen.
Mention the three levels of the strategy hierarchy and describe one strategic choice to be made for each level.
Design the strategic management approach of the future. What should strategic management be in fifteen years to make a maximum contribution to sustainable development?
Define social entrepreneurship. What is the difference between social and mainstream Entrepreneurship?
Mention the three perspectives of social entrepreneurship and explain each briefly. Must a social enterprise always have elements of all three perspectives?
Conduct Internet research to find examples in your country of the following organization types: nonprofit model, corporate social responsibility, more than- profit model, social economy. Explain for each example why you think the respective model applies to it.
Look up the GRI (sustainability or responsibility) reports of several multinational companies. Based on that information, determine where the company is located in the model represented by Figure 7.5.
Polanyi states that market economies are a recent phenomenon. Discuss what type of economic system and coordination might be prevalent in the future.
Conduct research about a real organization and classify it as a third sector, private, or public sector organization. Develop a social entrepreneurship plan for the organization, based on the recommendations of this chapter. Summarize your plan and send it to the organization.
Mention the main groups of elements of responsible organizational architecture and give examples for each group.
Describe the traditional model, the human relations model, and the human resources model of organizational theories.
Explain the terms green collar worker, CRO, and change agent, and explain how they are related.
Explain the terms GRI report, whistle blowing hotline, and values statement, and explain how they are related.
Think about one organization that you know well. Assess the organization in the three dimensions of opposing viewpoints in organizations.
Think about the organization from question B.5 and decide which of the organizational development patterns from Figure 8.6 would be the most appropriate ones for the organization.
Look at a company’s responsibility or sustainability report and draft a figure of the responsible organizational architecture, similar to the map in Figure 8.3.
Look up the website of SEMCO and assess where the company is located on the responsible business performance scale in the three dimensions of sustainability, responsibility, and ethics.
Based on your analysis in question C.8, write a one-page change plan for SEMCO, using Kotter’s model
Explain how mainstream operations management and responsible operations management are different.
Define the following terms and explain how they are related: performance, efficiency, effectiveness, process, output, input.
Explain the difference between quality management and lean enterprise, and describe how each applies to responsible management.
Identify ways in which the five organizations identified in question B.5 have approached socio-ecological innovation and the impact of these approaches in relation to their operations and supply chain management strategies, practices, and results.
Suggest and discuss at least five possible measures for each of the ten generic benchmarking categories.
Many organizations that have won the Baldrige or European Quality Award are also members of the United Nations Global Compact and, as such, submit an annual “Communication on Progress” (COP). These COPs and annual sustainability reports are readily available online for most such companies.
Search online for at least three Six Sigma case studies from leading Six Sigma enterprises. Among suggested enterprises are GE, Raytheon, Bank of America, Boeing, and Black and Decker. In each case identify real or potential uses of TPS, COPIS, PDSA, SWOT and benchmarking. Can you find examples
Prepare a table in which you brainstorm about the satisfiers, dissatisfiers [basic needs], and delighters of three stakeholder groups of your choice. Based on your analysis, write a half-page “Voice of the Stakeholder” statement for one of the stakeholders, to define the requirements to be
Define the sustainability, responsibility, and ethics components of responsible supply chain management.
What are the differences between a closed-loop supply chain, a circular economy, and an industrial ecosystem?
What are the main differences between biosphere and techno sphere?
Think of a local business in your environment. How could this business start building an industrial ecosystem? To which other businesses could it sell its waste? What wastes of which other businesses could it use as inputs?
Look up online the different supply chain standards described in the chapter. Evaluate their similarities and differences in a table that you design.
Define and compare ecoefficiency and ecoeffectiveness.
Look up the tool “source map” (www.sourcemap.com) and scrutinize the global transport footprint of a product of your choice.
Conduct an Internet research for practical examples of the revalorization methods mentioned in this chapter. Make sure you find at least one example for repairing, refurbishment, remanufacturing, down cycling, recycling, and up cycling.
Conduct an online search for a company whose sustainability report extensively covers supply chain topics. Check if the company complies with the five rules for successfully managing the responsible supply chain.
How do you think companies can involve clients in downstream supply chain engagement? Give an example of a company successfully engaging with clients to create responsible supply chain activities.
Explain and interrelate the following terms: employability, offboarding, core competencies, and KSAs.
Briefly explain the stages of the employee socialization process and how they are interrelated.
Briefly describe the five core processes of human resources management and search for two real-life examples of each process, one of a responsible and one of an irresponsible management practice.
Compare the subjects of the four responsible human resources norms illustrated in Table 11.1 and explain the differences in the topics covered. Should an organization apply all norms simultaneously, or is compliance with one norm sufficient to create responsible human resources management?
Look up the sustainability report of a company of your choice, and find examples for at least two of the following responsible human resources practices: volunteering, green teams, sustainability and ethics trainings, employee sustainability objectives, and diversity management.
Discuss whether responsible human resources management should apply different standards for the home company and suppliers, for developed countries and developing countries, and for large companies and small and medium-sized enterprises.
Based on your analysis in question C.8, propose one measure to improve the company’s responsible human resources activities. Send your proposal to the contact mail address mentioned in the report.
Paraphrase the seven rules of effective communication
Define the terms effective communication, stakeholder communication, and integrated marketing communication, and explain how they are interrelated.
Sketch the communication process as described in Figure 12.3, graphically integrating how responsible management activities play a role in the process.

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Principles of Responsible Management Global Sustainability Responsibility and Ethics 1st Edition Oliver Laasch - Solutions

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