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business
business communication essentials
Business Communication Developing Leaders For A Networked World 3rd Edition Peter Cardon - Solutions
Was the tone appropriate?
Was the delivery of bad news to you FAIR?
Overall, what three changes would have made the delivery of the bad news more effective?
Explain how you can compensate for abilities or attributes that you have not yet fully developed.
If you were going to deliver this same presentation again, what three adjustments would you make?
What are the two presentation skills you believe you most need to improve? Explain.
Can you tell me about the company culture?
If there were any one thing you could change about the company culture, what would it be?
What are you looking for in the person who takes this position?
How do you evaluate employees’ performance?
What are the next steps in the process?
Whom would I report to in this position? What management style does this person have?
Overall, name two major strengths and two major weaknesses of your oral presentation.
How well did you connect with your audience?
What is Robertson’s advice for when things go awry with technology?
What tips does he give for connecting with your audience?
What does he say is the hardest thing to prepare for and why?
What does he explain about how to start and end a presentation?
How effective was your opening?
How effective was your nonverbal communication (e.g., voice quality, eye contact with audience)?
How effective was the content of your presentation (e.g., relevance to audience, logical order, impact)?
How persuasive was your presentation?
Do you have any concerns about my ability to succeed in this position?
What is the underlying purpose of grouping and labeling data on your résumé?
How closely aligned were your peer’s observations with what you intended to be your key selling points?
Based on your peer’s observations, what modifications should you make to your résumé and cover letter to better highlight your selling points?
Write down your key selling points.
Create your résumé and cover letter to highlight these key selling points.
Describe the three or four abilities and three or four attributes that you want to stand out most prominently in your job application package. Why do you want these skills and attributes to stand out?
Name the two or three abilities and attributes you most want to develop.
Group and categorize the key abilities and attributes that are being sought.
Describe your fit with these abilities and attributes.
What did your peer say were your key selling points? What did your peer say about how well your selling points stood out?
She says she can judge whether a person fits her company within five minutes. Do you believe that hiring managers can do this reliably? Assuming that you have only five minutes to demonstrate your value to a hiring manager, what would you want to stand out about yourself?
What are the key factors in appropriate etiquette for your job interview?
Explain how the STAR approach to answering interview questions can help you display your key abilities and attributes.
What are some principles to abide by when leaving a position?
Explain what Lundgren means by showing “you’re hungry”for a position. Describe ways in which you can show hunger in a positive way.
What does he suggest about the effectiveness of relying exclusively on electronic means to submit job applications?What combination of communication channels do you consider optimal for gaining a job of interest?
He suggests that you should view the process like dating.In what ways does this analogy make sense to you? Explain.
Explain what you think Berkowitch means when she says she started prioritizing hiring employees for “who they were as a person” more so than by their skills and experience?
What attributes does she look for in particular when hiring new employees? Are these attributes that you can demonstrate on paper? Explain.
Describe strategies for using slides and handouts without distracting the audience from what you have to say.
Describe how presentations can be adapted to people of different communicator and learning styles.
Why are stories an effective communication tool compared to command-and-control approaches?
What are some steps people can take to become effective storytellers?
What are some of the risks of storytelling?
What are some specific ways in which you think PowerPoint lowers the level of effective business thinking?
What are some specific ways that you can alter the design of electronic slide presentations to bring out good business thinking?
What do you think is the difference between spin and story in a business presentation?
What are the key points that these leaders make about PowerPoints?
For each key theme or key point you’ve identified, make counterpoints. Explain another perspective on the issue and/or explain how to use PowerPoint slides without encountering this problem.
Why does he prefer visual slides over text- or number-heavy slides?
What does he say about effective and ineffective electronic slide presentations?
Discuss the value of identifying just a few takeaway messages.
Explain the role of the preview, view, and review in presentations.
Describe common types of attention-getters. Explain the two types that you generally consider most effective.
Identify common types of support materials for presentations.
Explain principles of effective electronic slide use for presentations.
Describe the story line approach to presentations.
What does Robertson say about preparing for presentations?
What tips does he give for connecting with the audience?
Describe your learning and communicator styles (you may consider yourself a combination of various styles).
Discuss how your learning and communicator styles may impact how you prefer to receive presentations.
Write how you could use each type of attention-getter: rhetorical question, vivid example, dramatic demonstration, testimonial or quotation, intriguing statistic, unexpected exercise, and challenge.
Explain the three approaches you believe would be most effective.
Interact effectively with your audience.
Prepare to present effectively in teams.
Discuss how you can establish and build credibility before, during, and after your presentations.
Describe the importance of authenticity for presentations.Discuss how you can plan and rehearse for presentations and also maintain authenticity.
Discuss some strategies for overcoming nervousness and fear before and during presentations. Describe the three strategies you believe are most effective for you.
Explain the SOFTEN model of nonverbal communication.
Identify a topic for a presentation.
Would others consider your presentation respectful?
Did you think about how your communication will help or even hurt others?
Discuss how your learning and communicator styles may impact how you plan and deliver presentations.
Explain a few ways you can adapt your presentation style to learning and communicator styles other than your own
Did you present the facts correctly?
Did you present all the relevant facts?
Did you present any information that would be considered misleading?
Did you make your motives clear, or will others perceive that you have a hidden agenda?
Did you hide any of the real reasons for making certain claims or recommendations?
Did you seek the opinions and ideas of those impacted by your communication?
What do you see as the main similarities across generations?
What do you think members of the various generations can learn from each other?
How do members of various generations view etiquette and formality differently?
How do members of various generations approach meetings differently?
What are some differences in word choice across the generations?
What do you see as some of the differences in how people of various age groups use technology? (You might consider being specific about various types of communicating and computing, such as texting, calling, voice mail, email messages, word processing, and so on.)
Write five questions about business etiquette you would like to ask a person from the country you chose.
Choose three relevant cultural dimensions (underlying sets of norms and values) and explain how they impact business etiquette in this country.
Write about the five aspects of etiquette you would observe when interacting with members of this culture.
Write about the five most intriguing aspects of the culture.
Provide three final tips for working effectively with members of your own culture that you won’t find in books.
Explain three cases that involve exceptions to the rule. For example, if you say that performance orientation is one of the key norms and values, you could explain a few cases where views toward performance are more relaxed.
Describe the accuracy of the GLOBE rankings and information about business etiquette.
Explain the five key norms and values that drive business culture in your country. Give at least one example of related communication behavior for each of the five key norms and values.
Describe how others could potentially misinterpret your approach to this speech pattern.
Evaluate the degree to which you hold task-based versus relationship-based purposes when you use this speech pattern.
Explain how you use this speech pattern compared to others you know.
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