Business Communication Developing Leaders For A Networked World 3rd Edition Peter Cardon - Solutions

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2. Communitarianism and Individualism Use the same country pairs from the exercise above, and identify which of the countries in each pair values communitarianism more, and which one values individualism more.Did you find any correlation between where a country falls on the high-context/low-context
1. High-Context and Low-Context Cultures For each pair of countries below, identify which one has the more high-context culture and which the more low-context culture. Use any print or online resources you need.a. Denmark, Guatemalab. Singapore, Australiac. Canada, Franced. Italy, Englande. Canada,
4. What benefits are there to identifying differences between male and female communication styles? How could that help you communicate more effectively?
3. What is your personal experience with male and female communication styles? Are they very different, or do you think the differences have been exaggerated?
2. Do book titles such as Men Are from Mars, Women Are from Venus exaggerate the differences between men and women?
1. What are some examples of negative stereotypes of men and women you have seen in the media?
5.5 Identify non-verbal behaviours that differ among different cultures?
5.4 Understand the history of different cultures and the way different cultures explain themselves
5.3 Describe the differences between cultures that focus on individualism (the needs of the few)and those that focus on communitarianism (the needs of the many)
5.2 Describe the differences between high-context cultures and lowcontext cultures
5.1 Recognize communication between men and women as one form of cross-cultural communication
Do you trust this message?
Do you consider this message warm and inviting?
What emotional appeals are used? What about logical appeals? Would you consider this message as catering more to emotion or logic? Explain.
What are two changes you think could be made to improve its effectiveness?
Do you trust the sales message?
Do you consider this sales message respectful?
Do you consider this sales message plausible?
Do you consider this sales message warm and inviting?
What emotional appeals are used? What about logical appeals? Would you consider this sales message to be catering more to emotion or logic? Explain.
Which psychological tools of influence (consistency, reciprocation, social proof, authority, liking, scarcity) does it use?Provide examples.
What is the most interesting piece of advice she gives about persuasion? Explain.
What does she say about establishing credibility with clients?Elaborate on points she makes across several responses.
She says preparing a short pitch often takes more time than a longer pitch. Why do you think this is the case?What does this mean for some projects you’re working on right now?
What does Adams say about finding out the needs of others in the persuasion process? How does she go about listening to her clients? How much effort does this process take?
Explain how the tone and style of persuasive messages impact their persuasiveness. Specifically, address how personal touch, action-oriented language, confidence, choice, and positivity affect how message recipients respond.
Describe how credibility forms a basis for persuasion.
Would a neutral observer consider your communication respectful?
Does the message offend or pressure? Does it show that your colleagues’ and customers’ needs are important?
If you were the customer or the colleague, would you feel that the tone of the message was appropriate?
Have you made recommendations to colleagues, customers, and consumers that are in their best interests?
Have you carefully considered how your ideas, products, and services will impact colleagues, customers, and consumers?
Have you given stakeholders the opportunity to provide input in the decision-making process?
Are you hiding any information that casts your recommendations in a better light? Are you hiding real reasons for making certain claims or recommendations?
Have you fully disclosed information that colleagues, customers, or consumers should expect to receive?
Are your motives clear or will others perceive that you have a hidden agenda? Have you made yourself accessible to others so that they can learn more about your viewpoints?
Have you carefully considered various interpretations of your data? Have you assessed the quality of your information?
Have you presented information that allows colleagues, customers, and consumers to make informed decisions that are in their best interests?
Have you presented all the facts correctly?
Write the email request for a letter of recommendation.
How will you order your message? What will be the subject line?
How can you show courtesy to your instructor since she/he is using her/his own time to do a favor for you?
How can you make it easier for your instructor to write a letter of recommendation?
What information about you would your instructor need to write an effective letter of recommendation?
What tone will you try to project in your email?
Why would your instructor want to write a letter of recommendation for you? What would increase your instructor’s willingness and delight in writing a letter for you?
What two changes could you make to improve the sympathy message?
How do you think this sympathy message will impact workplace relationships?
Examine Bryan’s sympathy message in Figure 9.17. How do you think this sympathy message will impact work outcomes?
What two changes could you make to improve the apology?
How do you think this apology will impact workplace relationships?
Examine Bryan’s apology in Figure 9.16. How do you think this apology will impact work outcomes?
Compare Bryan’s less effective and more effective messages of appreciation to his staff (see Figures 9.14 and 9.15).Identify three ways that he improved the message.
Compare Bryan’s less effective and more effective claims to the Prestigio Hotel about its rate (see Figures 9.12 and 9.13).Identify three ways that he improved the message.
Compare Bryan’s less effective and more effective announcements about the firm’s new computing policies (see Figures 9.10 and 9.11). Identify three ways that he improved the message.
Compare Bryan’s less effective and more effective responses to an inquiry from a client (see Figures 9.8 and 9.9). Identify three ways that he improved the message.
Compare Bryan’s less effective and more effective messages giving directions for how to arrange company travel (see Figures 9.6 and 9.7). Identify the ways in which he improved the message.
Compare Bryan’s less effective and more effective messages regarding his expectations for Barry and John in their new assignment (see Figures 9.4 and 9.5). Identify three ways in which Bryan improved the message.
What two changes could you make to improve the more effective example?
How do you think the more effective message will impact workplace relationships?
How do you think the more effective message will impact work outcomes?
Compare Bryan’s less effective and more effective requests for a new server in Figures 9.2 and 9.3. Identify three ways in which Bryan improved the message.
Construct relationship-oriented routine messages, including appreciation, apologies, and expressions of sympathy.
Which three professionals should you follow? Why?
Which three organizations should you follow? Why?
What three groups would you like to join and participate in?
What are three changes you intend to make to improve your LinkedIn profile?
Which parts of your LinkedIn profile least promote who you are as a professional?
Which parts of your LinkedIn profile best promote who you are as a professional?
What are the main abilities that stand out about you on your LinkedIn page?
What are the main traits that stand out about you on your LinkedIn page?
What is your LinkedIn profile address?
What strategies will you use in the future to use search-based news feeds for professional purposes?
What adjustments have you made to make your searches more effective at providing interesting content?
What are the professional interests that you cater to with your search-based news feed?
What strategies will you use in the future to use social readers for professional purposes?
What adjustments have you made to make your social reader more useful?
What content is most useful and interesting?
What platform did you use? How easy was it to set up feeds for information of interest?
What are the professional interests that you cater to with your social reader?
Based on your experience, give two or three recommendations for how professionals should go about handling digital communication and information.
How you think going without digital communications impacts your quality of life, productivity, and/or routines.
How you felt going without access to digital information (empowered, helpless, out of the loop, etc.).
How you felt going without communication (anxiety, relief, stress, peace, etc.).
What are the primary meta messages you want to send?Choose two meta messages for each domain and explain how you intend to send these meta messages.
Will you use the same channels for more than one domain?If you share any of the communication channels for more than one domain, how will you prioritize which audiences to choose content for?
What are the online communication channels you will use for each domain?
Explain three strategies you will employ to develop your personal brand in your online communications. Devote at least one paragraph to each strategy.
In four or five sentences, explain the personal brand you would like to develop over the next five years.
Currently, what type of online reputation do you have in a professional sense?
What three recommendations would you make to Kip to improve his Facebook profile (Figure 8.13) and his LinkedIn profile (Figure 8.15) to enhance his professional credibility?
What meta messages does each profile send to family members and friends? Choose two primary meta messages for each profile.
What meta messages does each profile send to colleagues who do know Kip? Choose two primary meta messages for each profile.
What meta messages does each profile send to professionals who do not know Kip? Choose two primary meta messages for each profile.
What three aspects of this blog will you apply most to your blog?
What design features make the blog effective?
What type of online reputation does the blog author(s) create?
How does the blog author(s) establish credibility?
Why would the target audience choose this blog over other similar blogs?
How does the content meet the needs of readers?

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Business Communication Developing Leaders For A Networked World 3rd Edition Peter Cardon - Solutions

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