Exploring Management 7th Edition John R. Schermerhorn, Daniel G. Bachrach - Solutions

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How do value chains determine business processes and information systems? (Appendix)
How do information systems provide competitive advantages? (Appendix)
How does the knowledge in this chapter help FlexTime and you? (Appendix)
The following pairs of Web storefronts have market segments that overlap in some way. Briefly visit each site of each pair:• www.sportsauthority.com vs. www.soccer.com• www.target.com vs. www.sephora.com• www.woot.com vs. www.amazon.com• www.petco.com vs. www.healthyfoodforpets.com•
Use your answers in step 2 to explain the following statement: “The structure of an organization’s information system (here a Web storefront) is determined by its competitive strategy.” Structure your answer so that you could use it in a job interview to demonstrate your overall knowledge of
In your opinion, did the new owners take any illegal action? Is there evidence of crime in this scenario? (Appendix)
Was the statement that Parks made to all of the employees unethical? Why or why not? If you questioned her about the ethics of her statement, how do you think she would justify herself?
What do you think Parks will tell the founder if he calls as a result of your conversation with him? Does he have any legal recourse?Is Major Capital’s behavior toward him unethical? Why or why not?
Parks is going to use information to perform staff cuts. What do you think about her rationale? Ethically, should she consider other factors, such as number of years of service, past employee reviews, or other criteria?
How do you respond to Lori? What are the consequences if you tell her what you know?What are the consequences of lying to her?What are the consequences of saying something noncommittal?
If you actually were in this situation, would you leave the company? Why or why not? (Appendix)
In business school, we talk of principles like competitive strategy as interesting academic topics. But, as you can see from the Yikes!case, competitive strategy decisions have human consequences. How do you plan to resolve conflicts between human needs and tough business decisions?
How do you define job security? (Appendix)
Summarize the efforts you have taken thus far to build an employment record that will lead to job offers after graduation. (Appendix)
Considering the first three principles in Figure 3-7, describe one way in which you have a competitive advantage over your classmates. If you do not have such competitive advantage, describe actions you can take to obtain one.
In order to build your network, you can use your status as a student to approach business professionals. Namely, you can contact them for help with an assignment or for career guidance. For example, suppose you want to work in banking and you know that your local bank has a customer information
Describe two ways that you can use student alliances to obtain a job. How can you use information systems to build, maintain, and operate such alliances?
Consider the two different bike rental companies in Figure 3-6. Think about the bikes that they rent.Clearly, the student bikes will be just about anything that can be ridden out of the shop. The bikes for the business executives, however, must be new, shiny, clean, and in tip-top shape.a. Compare
FiredUp, Inc., is a small business owned by Curt and Julie Robards. Based in Brisbane, Australia, FiredUp manufactures and sells a lightweight camping stove called the FiredNow. Curt, who previously worked as an aerospace engineer, invented and patented a burning nozzle that enables the stove to
Explain the relationship between value and cost according to the Porter model. When does it make sense to add cost to a business process? (Appendix)
Consider the alternative of replacing the rental personnel from the business process in Figure 3-13.a. Describe changes that will need to be made to the process documented in Figure 3-13. One way to answer is to scan a copy of this diagram and annotate the changes on that copy. Or, if the
Consider the alternative of increasing the value delivered by existing rental personnel. The text suggests possibly renting more kinds of equipment or selling items of use to guests who are renting bicycles, but consider other options as well.a. Describe five ways that you think the existing
Review the principles of competitive advantage in Figure 3-7. Which types of competitive advantage has Bosu used to defeat copycat products? (Appendix)
What role did information systems play in your answer to question 1? (Appendix)
What additional information systems could Fitness Quest develop to create barriers to entry to the competition and to lock in customers? (Appendix)
In 2004, Fitness Quest had alliances with trainers and its main competitor had alliances with major retailers. Thus, both companies were competing on the basis of their alliances. Why do you think Fitness Quest won this competition? To what extent did its success in leveraging relationships with
The case does not state all of the ways that Fitness Quest uses its trainer database. List five applications of the trainer database that would increase Fitness Quest’s competitive position.
Describe major differences between the Bosu product and the Indo-Row product. Consider product use, product price, customer resistance, competition, competitive threats, and other factors related to market acceptance.
Describe information systems that Fitness Quest could use to strengthen its strategy for bringing Indo-Row to market. Consider the factors you identified in your answer to question 6 in your response.
Why does the FlexTime team need to understand business processes? (LO-0)
What is a business process? (LO-0)
How do information systems support business processes? (LO-0)
What is information? (LO-0)
Where is the information in business processes? (LO-0)
How does the knowledge in this chapter help FlexTime and you?
Go to www.woot.com and click around the site. See what today’s item is. Click “What is woot?” and read the FAQs (frequently asked questions). Discuss the site with your team and, as a team, write a one-paragraph summary of this business. (Ignore any of the specialty Woots, such as Kids.woot
Identify five business processes that Woot needs to run this site.Name the processes and briefly describe them. Select processes that are critical to the operation of the site (avoid generic processes such as Hire Employees or Pay Taxes).
Woot’s business model is considerably more simple than the typical online retailer’s. Name and describe three business processes that typical online retailers need that Woot avoids.
Diagram the key processes involved in each day’s sales. Use the same level of detail as in Figure 2-2. You can draw that process by hand, but a better solution is to go to www.pearsonhighered.com/kroenke/, select this text, and download the Application Exercise files. Find the files for Chapter
Describe (in generic terms) the contents of what you think is the most important repository in your answer in step 4.
List five types of information that Woot can obtain from the repository in your answer to step 5.
Present your business process (from step 4) and your answers to steps 5 and 6 to the rest of the class.
In your own words, explain the difference between egocentric and empathetic thinking.Q6Suppose you and another person differ substantially on a problem definition.Suppose she says to you, “No, the real problem is that . . . ,” followed by her definition of the problem. How do you respond?
Again, suppose you and another person differ substantially on a problem definition.Assume you understand his definition. How can you make that fact clear?
Explain the statement, “In business, empathetic thinking is smart.” Do you agree? (LO-0)
Consider the following statement: “The quality of your thinking is the most important component of an information system.” Do you agree with this statement? Do you think it is even possible to say that one component is the most important one?
Although it does not appear to be so, the statement “There are five components of an information system: hardware, software, data, procedures, and people” is an opinion based on a perspective. Suppose you stated this opinion to a computer engineer who said, “Rubbish. That’s not true at all.
Consider Bateson’s definition, “Information is a difference that makes a difference.” How can this definition be used to advantage when designing a Web page? Explain why someone who specializes in quantitative methods might consider this definition to be useless. How can the same definition
Some students hate open-ended questions.They want questions that have one correct answer, like “7.3 miles per hour.” When given a question like that in question 3, a question that has multiple, equally valid answers, some students get angry or frustrated.They want the book or the professor to
Do you think individuals can improve the quality of their thinking by learning to hold multiple, contradictory ideas in their minds at the same time? Or do you think that doing so just leads to indecisive and ineffective thinking? Discuss this question with some of your friends. What do they think?
Consider the four definitions of information presented in this chapter. The problem with the first definition,“knowledge derived from data,” is that it merely substitutes one word we don’t know the meaning of(information) for a second word we don’t know the meaning of (knowledge). The
The text states that information should be worth its cost. Both cost and value can be broken into tangible and intangible factors. Tangible factors can be measured directly; intangible ones arise indirectly and are difficult to measure. For example, a tangible cost is the cost of a computer
Suppose you manage the Purchasing activities at FlexTime and that you have been asked to help determine the requirements for a new purchasing information system. As you think about those requirements, you wonder how much autonomy you want your employees to have in selecting the supplier for each
Use Google or Bing (or another Internet search engine) to search for the phrase “quarter versus semester.” Read several of the opinions and adjust and augment the table of pros and cons.
Examine the list of processes presented in the case study and add processes that you think may have been omitted, if any.
Choose two of the processes in the augmented list in your answer to step 2. Diagram those processes to the same level of detail as the process in Figure 2-2.(If you go to www.pearsonhighered.com/kroenke and download the supplements to this text, you can find a PowerPoint file named
List the sources of costs for each of the two processes you chose in your answer to step 3.
Considering just the College of Business at your university, estimate each of the costs in step 4. Make and justify assumptions about labor rates and other factors.
Why is Introduction to MIS the most important class in the business school? LO-6
What is an information system? LO-6
What is MIS? LO-6
Why is the difference between information technology and information systems important to you? LO-6
What is your role in IS security? LO-6
Explain what it means to “wake up to your life.” LO-6
Are you awake to your life? How do you know? What can you do once a week to ensure that you are awake to your life?
What are your professional goals? Are they yours, or are they someone else’s? How do you know?
How does this class pertain to your professional goals? LO-6
How are you going to make the material in this class interesting? LO-6
Consider the questions in situations A and B.Do your answers differ? Does the medium by which the information is obtained make a difference? Is it easier to avoid reading an email than it is to avoid hearing a conversation? If so, does that difference matter?
Consider the questions in situations B and C.Do your answers differ? In situation B, the information is for your personal gain; in C, the information is for both your personal and your organization’s gain. Does this difference matter? How do you respond when asked if you have read the email?
Consider the questions in situations C and D.Do your answers differ? Would you lie in one case and not in the other? Why or why not?
Consider the question in situation E. What is the essential difference between situations A through D and situation E? Suppose you had to justify your behavior in situation E. How would you argue? Do you believe your own argument?
In situations A through D, if you access the information you have done nothing illegal.You were the passive recipient. Even for item E, although you undoubtedly violated your company’s employment policies, you most likely did not violate the law. So for this discussion, assume that all of these
Summarize your beliefs about proper conduct when you receive misdirected information. LO-6
How Can Intro to MIS Help You Learn Nonroutine Skills? LO-6
Visit www.gettyimages.com, and select “Images/Creative/Search royalty-free.” Search for an image of a major city of interest to you. Select a photo and determine its default price. Follow the link on the photographer’s name to find other images by that photographer.
Explain how Getty Images’ business model takes advantage of the opportunities created by IT as described in Chapter 1.
Do you think Getty Images’ marginal cost is sustainable?Are its prices sustainable? What is the key to its continued success?
What seems to be Getty Images’ competitive strategy?
Explain how Getty Images’ use of information systems contributed to the company’s value when it was acquired.
How did the availability of near-free data communication and data storage facilitate YouTube’s success? Would YouTube have been possible without them?
Even though the cost of data communication and data storage is very low, for the volume at which YouTube operates they are still substantial expenses.How did YouTube fund these expenses?
How does YouTube (now owned by Google) earn revenue?
Choose a corporation located in the geographic vicinity of your college or university. In what ways is it already taking advantage of the low cost of data communication and data storage?
Using the corporation you identified in question 9, identify three innovative ways that the corporation could take advantage of the low cost of data communication and storage.
Create an outline of a statement about this importance of near–zero-cost data storage and data communication that you could use in a job interview.Assume you wish to demonstrate that you have knowledge of the power of emerging technology as well as the capacity to think innovatively.
Systems thinking.a. Define systems thinking, and explain why it is an important skill for business professionals.b. Explain how you would use systems thinking to explain why Moore’s Law caused a farmer to dig up a field of pulpwood trees. Name each of the elements in the system, and explain their
Collaboration.a. Define collaboration, and explain why it is an important skill for business professionals.b. Explain how you are using collaboration to answer these questions. Describe what is working with regards to your group’s process and what is not working.c. Is the work product of your
Experimentation.a. Define experimentation, and explain why it is an important skill for business professionals.b. Explain several creative ways you could use experimentation to answer this question.c. How does the fear of failure influence your willingness to engage in any of the ideas you
Job security.a. State the text’s definition of job security.b. Evaluate the text’s definition of job security. Is it effective? If you think not, offer a better definition of job security.c. As a team, do you agree that improving your skills on the four dimensions in Collaboration Exercises 1
An entrepreneur who thrives on uncertainty displays _____________(a) high tolerance for ambiguity(b) internal locus of control(c) need for achievement(d) action orientation
Almost_____________% of U.S. businesses meet the definition of “small business.”(a) 40 (b) 99(c) 75 (d) 81
A common reason new small businesses often fail is _____________(a) the owner lacks experience and business skills(b) there is too much government regulation(c) the owner tightly controls money and finances(d) the business grows too slowly
A pressing problem faced by a small business in the birth or start-up stage is _____________(a) gaining acceptance in the marketplace(b) finding partners for expansion(c) preparing the initial public offering(d) getting management professional skills
If you start a small business and want to avoid losing any more than the original investment, what form of ownership is best?(a) sole proprietorship(b) general partnership(c) limited partnership(d) corporation
Trends in U.S. small businesses show _____________(a) a growing number owned by minorities(b) fewer small businesses using the Internet(c) large businesses creating more jobs(d) fewer small businesses family owned
A _____________protects small business owners from personal liabilities for losses.(a) sole proprietorship(b) franchise(c) limited partnership(d) corporation
_____________take ownership shares in a new venture in return for start-up funds.(a) Business incubators(b) Angel investors(c) SBDCs(d) Intrapreneurs
_____________makes social entrepreneurship unique.(a) Lack of other career options(b) Focus on international markets(c) Refusal to finance by loans(d) Commitment to solving social problems
When managers use offers of rewards and threats of punishments to try to get others to do what they want them to do, they are using which type of power?(a) formal authority(b) position(c) referent(d) personal

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Exploring Management 7th Edition John R. Schermerhorn, Daniel G. Bachrach - Solutions

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