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human resource management
Questions and Answers of
Human Resource Management
Can organisations enhance their ‘absorptive capacity’?• If so, what managerial actions are the most important?• What sort of organisational culture becomes important?• What sorts of
Think about the impact that e-commerce and more flexible networks of organisations has had on the way international business is conducted.• How has it created new complexities in the relationships
• How would it help to know what relationships and social capital a candidate for an important international role has?• Would these relationships be more or less important than their general
• In what ways, and through which structures, does greater social capital make international managers more effective?• Is social capital separate from human capital, or are there particular
What evidence would satisfy you that an organisation was becoming truly global?
Which of the theoretical approaches are the most useful in explaining your organisation’s current IHRM policies and practices?
Describe the key features of a typical HRM approach under each of Heenan and Perlmutter’s (1979) orientations to internationalisation.
What sort of debates or experiences would get overlooked if professionals and researchers ignored these distinctions?How would you classify the following?• An assigned expatriate who falls in love
From your own experience:• What do you feel are the key barriers to women gaining international assignments in your own organisation?• What recommendations would you make to increase the number
Most MNEs operate ethnocentrically. Why? Can you list the advantages and the disadvantages of an ethnocentric approach to international staffing?
While and after reading the following sections, think of your own organisation, or one you know about, and answer the following questions:• How can the competencies that become important for
Examine your own organisation, or one that you know. What forms of pre-departure training does it offer?
What are the potential disadvantages of the ‘no frills’ approach for:• The individual;• The organisation?
Take any one of the factors itemised above and ask yourself, what might the individual – and what might their employer – do to make adjustment to that aspect less of a problem?
What techniques might an organisation use to assess the performance of an expatriate?
• How should the organisation evaluate Mr Power’s assignment? Should local managers do it, or headquarters’ managers?• Profits were higher before he was there and improved strongly after he
• Expatriation is an expensive process. What are the reasons that cause companies to continue to use it?• In light of the ease with which we can communicate internationally through electronic
What factors have led organisations to take a wider view of the need for internationally experienced workers?
What can organisations do to ensure a good work–life balance for employees and their families while on international assignments?
Consider how difficult it would be for any MNE to ensure that the design and conduct of all the potential talent management practices shown were the same across all of its geographical operations.•
The global Covid-19 pandemic was an opportunity for HRM specialists (Collings et al, 2021), but also a problem for global talent management: the restrictions on global mobility and the consequent
• When might each of the four philosophies or approaches to talent management become more or less important?• What might be the cross-cultural difficulties of a star talent philosophy?• How
In co-opting the idea of employer branding, have IHRM professionals truly understood the underlying marketing research – have the ideas been transposed sensibly?Once they begin to import ideas
In the light of what you know about IHRM, how easy do you think it is to manage a global employer brand? What issues would an IHRM professional expect to have to manage? To answer this, analyse the
How easy do you think it is to manage a global talent management strategy? What issues would an IHRM professional expect to have to manage? To answer these, analyse the HRM activities of an
The development of a GTM perspective implies much closer alignment between the traditional expatriate management / international mobility function and more generic HRM activities.• How might HRM
Are global integration and local responsiveness useful concepts when it comes to the design and export of talent management practices?
Is it possible to create an employee value proposition on a global scale?
Is it ever possible to develop a global talent management system?
How are organisations to encourage globalisation?
What difficulties might organisations face in building international HRM networks?How might these be overcome?
Before we discuss some of the strategies involved in networking, reflect back on some previous important discussions:• We introduced two theoretical perspectives around the notion of organisational
The IHRM literature gives much attention to the bounded transfer of HRM practices across subsidiaries, the importance of relationships to knowledge management, and the role of social capital. It also
There have been many calls for new directions in IHRM research from within this tradition.In particular, they ask that practitioners and researchers alike think about:• the value of international
Whether global knowledge and insight can be transmitted through a sender–receiver model,or requires social learning, has very important implications for many of the topics discussed in this
Imagine you were responsible for bringing together a group of people or an important project needed to help develop or implement a major global programme.• How might you use ideas about networks to
Take the perspective of an employee who works as an expatriate or short-term assignee.• What are the potential risks for them of working ‘globally’ in terms of ensuring the management of their
Should apprenticeships be restricted to the under 25s? List your arguments for and against and justify your conclusion.
Daphne Jones has recently been appointed as Personnel Manager of the Cavendish Hall Hotel, a 200-bedroom, four-star country house hotel located in rolling hills a few miles south of a major northern
Consider a change which you instigated either at work or in your personal life. Then consider a change that was forced upon you in your work or personal life. For each of these situations identify
For this exercise you need a cooperative, interested relative, or a very close friend, who would welcome interview practice.1. Follow the sequence suggested in Table 10.2. to give your partner
Why are the developments discussed affecting some industries more profoundly than others?
We have argued in this chapter that leadership models developed from American research may not be effective in other contexts, even other western contexts such as Europe, and certainly not in Asia
How can organisations create an environment where employees can be more open about their reasons for absence?
How might an organisation with high levels of presenteeism tackle this problem? What difficulties might be encountered in trying to reduce levels of presenteeism?
Until recently Arthur and John worked as service engineers in a business that supplied deep cleaning equipment to the catering industry to service the company’s equipment on customers’ premises.
We have noted that some organisations link improvements in absence levels in their departments to managers’ performance assessments and performance related pay.1. What are the potential advantages
To what extent do you consider that absence statistics underestimate the extent of absence in the UK, and why?
In your own organisation consider the approaches by which sickness absence is minimised in terms of proactive ill-health prevention methods, discouragement of sickness absence and encouragement of
It could be argued that encouraging employees to engage in exercise and keeping fit will improve their work motivation and sense of well-being, and that this would reduce absence. To what extent do
What is your understanding of employee engagement? How important is an agreed definition?
Labour turnover is generally low during recessions, but it increases substantially in firms which get into financial difficulty. What factors account for this phenomenon?
During the 1990s negative impressions about employment at the McDonald’s restaurant chain were fuelled in the UK, as elsewhere, by the growth in usage of the term ‘McJob’ as a generic label for
Why do you think labour turnover rates are so much higher in some industries than others? Make a list of the different factors that you consider may account for variations.
Why has interest in employee engagement as an idea increased so much in recent years?
Think about jobs that you or members of your family have left in recent years. What were the key factors that led to the decision to leave? Was there one major factor or did several act together in
The case for arguing that pay rates have a relatively minor role to play in explaining individual resignations rests partly on the assumption that other elements of the employment relationship are
Think of jobs where it is difficult to disentangle the performance of the individual from the context of the work. How would you focus on the individual’s performance in these situations?
‘What right does he have to ask me questions about my motivation and objectives? I come here to do a job of work and then go home. What I want to do with my life is my business.’ How would you
On the internet visit www.yougov.co.uk. This is sponsored by the British government to measure public opinion on a variety of matters of public interest and to demonstrate expertise in polling.
What do you think of the following openings to appraisal interviews heard recently?1. ‘Well, here we are again. I’m sure you don’t like this business any more than I do, so let’s get on with
In what situations have you seen outstanding individuals depress the performance of a team where the other people were demoralised by the dominance of that individual? How do you cope with this?
Think of a major change which you have experienced at work, university, school or in any other organisation. (You may even consider your family to be an organisation.)Consider all of the different
For which of the following would an attitude survey questionnaire be an appropriate method of finding out the information required:1. The most popular dates for a company close-down at Christmas;2.
‘Change has to be planned and dictated from the top otherwise the organisation would be out of control.’ Discuss reasons for agreeing or disagreeing with this statement.
‘Avinor’ was created as a government-owned private company from the governmentadministered civil aviation authority (Luftfartsverket) in response to economic challenges in the whole of the
‘Organisation Development loses its unique contribution to the organisation if its humanistic values base is diluted; and this unique contribution is too important to lose.’ Discuss reasons for
1. If you work, or have worked, in an organisation, think of two or three organisation changes and identify both the intended and unintended impacts of these on different parts of the organisational
1. In your own organisation how is training/development shared out between employees?2. Is there an explicit rationale for this? And if so, what is it?3. How would you explain the spread of
‘Both the UK as a whole and organisations themselves would benefit if the government adopted a more interventionist approach to training.’• Do you agree or disagree? Why?• How might this
For Bendy Ashfield, Apprenticeship Manager at the Royal Opera House, ensuring the apprentice induction met the needs of the new incoming recruits meant taking on board feedback from previous
Using an IiP-accredited organisation with which you, or someone you know, is familiar, consider the following:1. How did the process of gaining accreditation impact on employees and managers?2. What
Try an experiment: On the Internet search and locate the full set of management standards.1. How easy was it to complete this task?2. What difficulties did you experience with this task?3. What
Research the use of behavioural competencies in your own organisation (if they are used), or one with which you are familiar.1. What are the advantages of their use?2. What are the disadvantages?3.
Write learning objectives for the following individuals who are experiencing problems in their performance:1. Tina, who always dominates meetings, and neglects the contribution of others.2. Brian,
If learning is an individual process, why is so much training done in groups? What are the implications of moving towards more individualised learning?
Micropower is a rapidly growing computer software firm, specialising in tailor-made solutions for business. Increasingly, training for other businesses in its own and other software packages has
1. If you have not already done so, obtain the Honey and Mumford questionnaire and work out your strongest parts of the learning cycle. Or alternatively, log your learning opportunities and behaviour
Discuss the view that the role of the trainer/facilitator is critically important in the effectiveness of a training programme.
Identify a management skills area that you need to develop. (You may find it particularly helpful to choose an interpersonal area, for example assertiveness, influencing others, presentation, being
Listen to the BBC Radio 4’s The Bottom Line episode entitled ‘Lonely at the Top?’ first broadcast on 17 March 2016. A podcast can be downloaded from BBC.co.uk/bottomline.1. How are the terms
‘Talent development programmes targeted on the high-potential few are very divisive. Recognising the different talents of each employee and enabling everyone in the organisation to do their best is
Hayfaa Tlaiss and colleagues (2017) carried out 17 exploratory in-depth interviews with partners and managers in this multinational firm. Here is a flavour of some of their findings:Talent
1. How does your organisation define talent? (If you are a full-time student read one or two relevant cases in People Management and interpret these as ‘your organisation’.)2. Is this definition
1. In your own organisation what is the balance between growing and buying-in talent? (If you are a student, choose a case organisation from People Management magazine or elsewhere.)2. How well does
How would you evaluate the success of international assignments? Give reasons for your approach.
We noted above the difficulty that high flyers may experience later in their career.What other developmental activities would you recommend for such employees? Explain why they would aid long-term
Think of things you have learned in the past and identify whether the learning was comprehension, reflex, attitude development, memorisation or procedural. How would you classify learning for the
How would you rank (from 1 to 3) the relative importance of the coach being (a) Expert in the protégé’s job, (b) Older than the protégé (c) The direct line manager?
What do the following sets of initials mean: DHSS, RADAR, HMRC, LBW, UNESCO, A&E?
What are the career anchors held by members of your group? What anchors have changed?
Despite plenty of evidence that demonstrates how beneficial two-way information sharing can be for organisations, only a minority of non-union employers operate formal systems. Why do you think this
Why do you think employers in the UK are more reluctant to involve employee representatives in strategic decision making than is the case in a country such as Germany?
Kaufman (2013) reports a study of the Delta Air Lines employee involvement programme, which forms part of the organisation’s attempt to maintain a high-commitment model of employment relations. In
In many European companies works councils or enterprise committees tend to be dominated by trade unions, even where a majority of the staff are not members. Why do you think this is? What do you
How far do you agree with the view that information sharing barely constitutes employee involvement at all?
In what ways would you like to see increased or decreased employee involvement in your organisation, and why?
Substantial and growing groups of people in the UK work under atypical sets of terms and conditions, for example on casual, zero-hours or agency contracts. As a rule, such staff are usually classed
How far do you think that UK discrimination law is effective in achieving its aims? What could be done to make it more effective?
All around towns across the country brightly coloured posters proclaim the imminent arrival of Geraldo Pecorino’s traditional, family, travelling circus. Geraldo’s round red face smiles out
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