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human resource management
Questions and Answers of
Human Resource Management
Robert Gedaliah has interviewed fifteen candidates to fill the new Customer Outreach Representative position, and narrowed it down to two. He invited Paul Munez, the customer service team leader, for
At the conclusion of a previous meeting between Syl Tang and two employees, Daniel Simmons and Bob Franklin, Daniel asked Tang about the same-sex partner benefits that he had requested earlier,
At the conclusion of a previous meeting between Syl Tang and two employees, Daniel Simmons and Bob Franklin, Daniel asked Tang about the same-sex partner benefits that he had requested earlier,
At the conclusion of a previous meeting between Syl Tang and two employees, Daniel Simmons and Bob Franklin, Daniel asked Tang about the same-sex partner benefits that he had requested earlier,
At the conclusion of a previous meeting between Syl Tang and two employees, Daniel Simmons and Bob Franklin, Daniel asked Tang about the same-sex partner benefits that he had requested earlier,
At the conclusion of a previous meeting between Syl Tang and two employees, Daniel Simmons and Bob Franklin, Daniel asked Tang about the same-sex partner benefits that he had requested earlier,
Kathleen Doerder has set up a meeting with an employee, Janeen Winthrop, who has a recent record of poor performance. Although Kathleen has met with Janeen on two prior occasions to discuss the
Kathleen Doerder has set up a meeting with an employee, Janeen Winthrop, who has a recent record of poor performance. Although Kathleen has met with Janeen on two prior occasions to discuss the
At the conclusion of a previous meeting between Syl Tang and two employees, Daniel Simmons and Bob Franklin, Daniel asked Tang about the same-sex partner benefits that he had requested earlier,
At the conclusion of a previous meeting between Syl Tang and two employees, Daniel Simmons and Bob Franklin, Daniel asked Tang about the same-sex partner benefits that he had requested earlier,
The Director of Communications for Zenith Fine Furnishings, Janet Kassevelli, oversees a special project and must contend with freelancers that essentially speak different languages—a visual artist
At the conclusion of a previous meeting between Syl Tang and two employees, Daniel Simmons and Bob Franklin, Daniel asked Tang about the same-sex partner benefits that he had requested earlier,
The Director of Communications for Zenith Fine Furnishings, Janet Kassevelli, oversees a special project and must contend with freelancers that essentially speak different languages—a visual artist
The Director of Communications for Zenith Fine Furnishings, Janet Kassevelli, oversees a special project and must contend with freelancers that essentially speak different languages—a visual artist
An upper management executive of a magazine publishing company, JBL Publishing, is negotiating with a Union representative regarding production workers’ contract. The main issues are salary
An upper management executive of a magazine publishing company, JBL Publishing, is negotiating with a Union representative regarding production workers’ contract. The main issues are salary
Assume Katherine refused to make a concession to Alisa’s request. According to the National Labor Code, could Alisa organize a strike?
An upper management executive of a magazine publishing company, JBL Publishing, is negotiating with a Union representative regarding production workers’ contract. The main issues are salary
An upper management executive of a magazine publishing company, JBL Publishing, is negotiating with a Union representative regarding production workers’ contract. The main issues are salary
Working individually or in groups, respond to these three scenarios based on what you learned in Chapter 2. Under what conditions (if any) do you think the following constitute sexual harassment?(a)
Many rightfully offer IBM as an example of an employer that works hard to improve employee retention and engagement. Browse through the employment pages of IBM’s Web site (such as
Compare the authority of line and staff managers. Give examples of each.
Working individually or in groups, interview an HR manager; based on that interview, write a short presentation regarding HR's role today in building a more competitive organization.
Use the Internet to find employers who now do preliminary selection interviews via the Web. Do you think these interviews are useful? Why or why not? How would you improve them?
In groups, prepare an interview (including a sequence of at least 20 questions) you’ll use to interview candidates for the job teaching a course in Human Resources Management. Each group should
Some firms swear by unorthodox interview methods. For example, Tech Planet, of Menlo Park, California, uses weekly lunches and “wacky follow-up sessions” as substitutes for first-round job
Working individually or in groups, develop an orientation program for high school graduates entering your university as freshmen.
Perhaps no training task in Afghanistan was more pressing than that involved in creating the country’s new army, which is an ongoing task. These were the people who were to help the coalition bring
In groups of four or five students, interview a small business owner or an HR manager with the aim of writing a 2-page paper addressing the topic “steps our company is taking to reduce voluntary
1. Without doing any further research than what you learned in this chapter, what other steps would you suggest Google take to improve employee retention? 2. Was there any information in
Several years ago, the pension plan of the UtilityWorkers Union of America proposed that shareholders change the corporate bylaws of Dominion Resources, Inc., so that in the future, management had to
In a research study at Ohio State University, a professor found that even honest people, left to their own devices, would steal from their employers. In this study, the researchers gave financial
How can a business determine if a worker should be classified as an independent contractor?
The Kaiser Permanente Health System is often held out as an employer with very good labor relations. What can you discern from websites such
Why is “comparable worth” an important concept in determining fair pay levels for women?
What are the pros and cons of broad banding, and would you recommend your current employer (or some other firm you are familiar with) use it? Why or why not?
After Walmart raised its minimum starting pay to $10 an hour, some longer-term employees (like one earning $24 per hour) complained that the strictly entry-level increase was unfair to them. And when
How do you think politicians in the United States should address the problem of income inequality?
Perform a job evaluation by ranking the jobs. You may use one or more compensable factors.
What is employee relations? Why is it important and what would you do to improve the employee relations in a company where relations were bad?
Based on what the site says about adverse actions and performance-based actions, are you in a strong position to discipline or dismiss this employee or not?
What appeals processes are open to this person?
What employee relations-building techniques we discussed in this chapter does the OPM use, according to its website?
Ask the students to discuss and recommend an appropriate performance appraisal method to appraise the students’ performance in class.
Judging from what you can find at www.wegmans.com/webapp/wcs/stores/servlet/CategoryDisplayidentifier=CATEGORY_533&catalogId=10002&storeId=10052&langId=-1, What sorts of pay
Ask students to design a training program for new supervisors on how to conduct performance appraisals.
Ask students to calculate the cost of turnover for an entry-level job.
Explain why employee engagement is important, and how to foster such engagement. What exactly would you as a supervisor do to increase your employee’s engagement?
Websites such ashttp://www.bankersacademy.comDescribe ethics training programs. What points from this chapter does this particular ethics training program cover, and is it one you would recommend to
Ask students to compare and contrast coaching and mentoring.
In politics, ethics problems are certainly not unique to Democrats or Republicans. Use sites such as www.newsweek.com/id/216687 to list five recent ethics violations allegations made against
Why is it important to manage employee dismissals properly?
Without doing any further research than what you learned in this chapter, what other steps would you suggest Google take to improve employee retention?
Was there any information in previous chapters of this book that would help to illustrate other steps Google took to improve retention?
Given these prospects and your own occupational inclinations, outline a brief, onepage career plan for yourself, including current occupational inclinations, career goals, and an action plan listing
Use other Internet sources, including Google.com, to finalize an answer to the question. What other steps should Google take to improve employee retention?
Based on sites such as www.nytimes.com/2008/06/12/nyregion/12indict.html What events led up to the trench collapse accident discussed in the opening scenario, and how do you think it might
Many college graduates start their careers as salespeople. Discuss compensation considerations for recent college graduates when accepting a job as a salesperson.
What are strategies that employers can engage in to reduce their overall benefit costs?
Con Edison supplies power to the New York metropolitan area. Using sites such as http://www.conedison.com/ehs/ What specifically are they doing to reduce employee accidents and improve
Assume you run a small business. Working individually or in groups, visit the websitewww.dol.gov/elaws See the Small Business Retirement Savings Advisor. Write a two-page summary explaining:(1)
In this chapter, we listed a number of guidelines for instituting a pay-for performance plan. Do you think these points make sense? Why or why not?
In teams of five to six students, choose an organization (such as their university, or a company in which one student works), and list the areas in which the union has had an impact.
Should this plan be extended to pressers in the other stores?
ADP is one of the largest providers of HR services to businesses. Go to their sitehttp://www.adp.com/ And write a short outline addressing the subject: “How I Could Use ADP to Help Me Manage
How can an organization use an employee involvement team to improve employee relations? How should an organization establish an employee involvement team?
How can an organization improve employee relations by learning about employee relations practices at other organizations?
You need to select a nanny for your or a relative’s child, and want someone ethical. Working individually or in groups, what would you do to help ensure that you ended up hiring someone ethical?
Briefly describe the history and structure of the U.S. union movement.
Look at the careers sections of websites for several companies abroad, such as for Wal-mart China.What differences possibly caused by cultural differences do you see from what you might expect in the
What motivated the merger of the AFL-CIO?
Discuss the nature of the major federal labor relations laws.
Explain the concept of a National Emergency Strike.
Discuss the main steps in the collective bargaining process.
The Kaiser Permanente Health System is often held out as an employer with very good labor relations. What can you discern from websites such ashttps://www.kaiserpermanentejobs.org/That might explain
What sorts of benchmarking information can an employer request from SHRM?
Why is it important to establish a culture of safety? What characterizes a safety-oriented culture?
Explain in detail three basic causes of accidents.
Assume you are an HR manager and want to compile a list of what to check in your HR audit. Use sites such as www.hraudit.com To compile your list.
What steps can an organization take to prevent workplace violence?
Discuss major health problems at work and how to remedy them.
In groups of three or four students, spend 15 minutes walking around the building in which your class is held or where you are now, listing possible natural, mechanical, and organizational security
Explain how to prevent accidents at work.
How would you go about providing a safer work environment for your employees?
Each group should use the Internet to identify and access at least five more companies that emphasize how ethics and equal employment are interrelated.
Use sites such aswww.factorytour.com/tours/toyota.cfmTo illustrate how Toyota appraises employees, and why that approach is important for the goals Toyota has for its cars.
Use sites such aswww.hr-software.net/pages/209.htmTo make a summary list of 10 appraisal software suppliers, including a summary of what each offers.
According tohttp://hrweb.berkeley.edu/performance-management/forms,How does Berkeley appraise supervisors? What do you think of the form it uses?
Explain how you would apply our “motivation points” (pages 205–206) in developing a lecture, say, on orientation and training.
Compare and contrast performance appraisal and performance management, using specific examples.
The Web sitehttp://www.co.pinellas.fl.us/persnl/pdf/orgchart.pdf Shows one example of an HR organization. Find two others and compare them to each other.
Explain with examples what we mean by the “the changing environment of human resource management.”
Give examples of how the HR manager can support a company’s sustainability goals.
What is the difference between affirmative action and equal employment opportunity?
What is the difference between a strategy, a vision, and a mission? Give one example of each.
Explain how human resource management can be instrumental in helping a company create a competitive advantage.
Provide a brief illustrative outline of a strategy map for Siemens.
What can you learn fromhttps://careers.google.com/how-we-hire/About how Google goes about recruiting applicants and how Google screens and selects candidates?
How can an employer determine what source should be used to recruit for a specific position?
What can an employer do to increase the diversity of its workforce?
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