Strategic Human Resource Management 4th Edition Jeffrey A. Mello - Solutions

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Describe the union-organizing process. lop589
Describe the components of collective bargaining. lop589
Identify the steps in the collective-bargaining process. lop589
Explain the various types of union security arrangements. lop589
Describe the role of a grievance procedure in collective bargaining. lop589
Identify the various impasse-resolution techniques. lop589
Discuss how sunshine laws affect public-sector collective bargaining. lop589
Define the term unions. A union is an organization of workers, acting collectively, seeking to promote and protect their mutual interests through collective bargaining.
Discuss the effects of the Wagner and the Taft-Hartley Acts on labor- management relations. The Wagner (National Labor Relations) Act of 1935 and the Taft-Hartley (Labor-Management Relations) Act of 1947 represent the most direct legislation affecting collective bargaining. The Wagner Act gave
Identify the significance of Executive Orders 10988 and 11491, and the Civil Service Reform Act of 1978. Executive Orders 10988 and 11491 paved the way for labor relations to exist in the federal sector. Additionally, Executive Order 11491 made federal labor relations similar to its private-sector
Describe the union-organizing process. The union-organizing process officially begins with the completion of an authorization. If the required percentage of potential union members show their intent to vote on a union by signing the authorization card, the NLRB will hold an election. If 50 percent
Describe the components of collective bargaining. Collective bargaining typically refers to the negotiation, administration, and interpretation of a written agreement between two parties that covers a specific period of time. lop589
Write a two-page summary of the type of organization cul- ture you would prefer to work in. In your discussion, describe how you anticipate locating such an organization with the type of preferred culture you identified. P-693
Write a two-page discussion of training program develop- ment costs. Discuss how companies may find ways to make training programs more cost effective. P-693
Do a search of articles on learning organizations. Summa- rize in a two- to three-page article how organizations be come learning organizations and what benefits a learning organization provides for a company. P-693
Discuss your responses with your team. What similarities or differences did you find? P-693
What guidelines, policies, or standards did your organiza- tion practice regarding orientation? P-693
Summarize your orientation experience in a one- or two-page report, then share your experience with your class or team. P-693
What training needs should they consider? P-693
Identify the steps in the collective-bargaining process. The collective- bargaining process is comprised of the following steps: preparation for negotiations, negotiations, and contract administration. lop589
What orientation activities do you recommend? Who should be involved? P-693
Explain to Kenny and Norton why employee socialization is necessary (or not necessary) for the new TEAM FUN! store. P-693
Do you see a connection between Starbucks' training and its corporate performance? Why or why not? P-693
From the information presented, do you believe Starbucks' training program is effective? Give examples to support your position. P-693
Why do you believe Starbucks goes to such extremes in their socialization process? Explain your position. P-693
Explain the effects a learning organization may have on employees in today's organizations. What are the HRM implications of these effects? P-693
Training programs are frequently the first items eliminated when management wants to cut costs. Why do you believe this occurs? P-693
Describe what a socialization program might look like if management desired employees who were innovative and individualistic? P-693
"Proper selection is a substitute for socialization." Do you agree or disagree with this statement? Explain. P-693
Describe how socialization and training are related. P-693
Describe how selection and training are related. P-693
Why is cultural training critical for employees embarking on an overseas assignment? P-693
Why is evaluation of training effectiveness necessary? P-693
What kinds of signals can warn a manager that employee training may be necessary? P-693
Explain the CEO/senior management's role in orientation. P-693
Describe the role HRM plays in orientation: P-693
What benefits can socialization provide for the new employee? P-693
How can a socialization process benefit an organization? P-693
Explain the various types of union security arrangements. The various union security arrangements are the closed shop (made illegal by the Taft-Hartley Act); the union shop, which requires compulsory union membership; the agency shop, which requires compulsory union dues; and the open shop, which
Describe the role of a grievance procedure in collective bargaining. The grievance procedure provides a formal mechanism in labor contracts for resolving issues over the interpretation and application of a contract. lop589
Identify the various impasse-resolution techniques. The most popular impasse- resolution techniques include mediation (a neutral third party informally attempts to bring the parties to agreement); fact-finding (a neutral third party conducts a hearing to gather evidence from both sides); and
Discuss how sunshine laws affect public-sector collective bargaining. Sunshine laws require parties in the public sector to make their collective-bargaining negotiations open to the public. lop589
Explain issues critical to international training and development. P-693
What is a union and why do they exist? lop589
What three pieces of legislation have been most important in defining the rights of management and unions? lop589
Describe the methods and criteria involved in evaluating training programs. P-693
What is the process for establishing a union as the legal collective-bargaining representative for employees? lop589
Explain the term learning organization. P-693
Discuss the term organizational development and the role of the change agent. P-693
Why is compulsory union membership so important to unions? lop589
Where are unionizing efforts focused today? lop589
What is collective bargaining? How widely is it practiced? lop589
Describe how training needs evolve. P-693
Describe the collective bargaining process. lop589
What is the objective of collective bargaining? lop589
Define training. P-693
Why do a union's initial demands tend to be long and extravagant? lop589
"All that is required for successful labor-management rela- tions is common sense, sound business judgment, and good listening skills." Do you agree or disagree with this state- ment? Explain. lop589
Explain why employee training is important. P-693
Given your career aspirations, might you join a union? Why or why not? Explain. lop589
Identify the key personnel involved in orientation. P-693
"An employer might not want to stifle a union-organizing effort. In fact, an employer might want to encourage his employees to join a union." Do you agree or disagree with this statement? Explain your position. lop589
Identify the three stages of employee socialization. P-693
Define socialization. P-693
=2. Visit the Web site for Kaiser Permanente Health Maintenance Organization (HMO) at http://www.kaiserpermanente.org. If you are a member, go to Kaiser Permanente Online. This site allows the organization to extend member services to the Web by allowing community members to interact with one
"If management treats employees well, pays them a fair wage, communicates with them, and ensures that they have a safe and healthy work environment, there is no need for a union." Do you agree or disagree with the statement? Explain your position. lop589
=1. Apply the job characteristics model in Exhibit 6.2 to the following positions:• An order-taker at McDonald’s• An usher in a movie theater• A receptionist• A manager of an auto rental company• A computer programmer• An insurance salesperson
=8. As an employee, how would you feel about having your employer monitor your e-mail? As an employer, why would you choose to monitor employee e-mail?How can employee morale be maintained when an employer monitors employee e-mail?
=7. How might the HR function be affected by outsourcing decisions in small- and medium-sized organizations?What roles can and should HR play in such decisions?Reading 6.2
=6. Debate how offshoring might impact the U.S. economy.Do you feel that it will cause domestic organizations to become more competitive in the global marketplace through increased efficiency and reduced costs or will it simply result in higher unemployment and an erosion of the consumer segment of
=5. Describe a successful and unsuccessful attempt at job redesign that you have experienced or observed. What factors contributed to the success or failure of the change initiative? How could the unsuccessful attempt have been managed better?
=4. What barriers to change exist in most organizations, and how can they be overcome?
=3. Compare and contrast job enlargement, rotation, and enrichment. How are they similar to and different from each other?
=2. What are the critical factors to consider in the design of work systems? What particular role does technology play in the design of work systems?
What role does relationship building have on positive labor-management relationships? lop589
=1. Obtain the job description for your current or most recent job (prepare one yourself if one does not exist). Redo this description by using the job characteristics framework presented in Exhibit 6.2. Design a job that would be more interesting, challenging, and enjoyable for you.
How can cooperation between the union and the company benefit both organizations? lop589
Do you believe this type of arrangement can work in other labor-management relationships? Why or why not? lop589
How accurate is Kenny's description of the union organi- zing process? Give details. lop589
Explain to Norton the union activities he remembers from their Texas job. lop589
Is TEAM FUN! likely to organize? lop589
Should the organization resist or encourage such activities? lop589
In a two- to three-page report, discuss the pros, cons, and class perceptions of what it is/would be like to work in a unionized environment. Would you consider working in such an environment? Why or why not? lop589
Visit the AFL-CIO's web site (www.aflcio.com). Research and summarize two current union issues the AFL-CIO is working on/supporting legislation for. End your report with your support for or against the union perspective. lop589
Investigate how the Racketeer Influenced and Corrupt Organizations Act (RICO) has been used in the past five years to attack corrupt practices in labor unions. Cite specific examples found in your research. lop589
=1. With unionization on the downturn, why should an organization be concerned about labor relations?
=2. What benefits are received and what costs are incurred when workers unionize?
=3. Describe the process by which workers unionize.
=4. What are the possible outcomes of failure to reach consensus on a collective-bargaining agreement?
=5. Contrast the style of labor unions in the United States to that found in other countries.
=6. Does union diversification make unions stronger or weaker? How would you feel as an auto worker to see the United Auto Workers representing employees outside the auto industry?
=7. What rights and responsibilities do employers and employees have regarding the use of social media communications under the National Labor Relations Act?Reading 12.1
=8. Assess the status of employer and union recruiter behaviors in union-organizing campaigns. How much access should union organizers have to employees? What new behaviors are likely from employers and union organizers in response to the actions of the other party?Reading 12.2
=9. How can social media impact the rights of employees under the National Labor Relations Act? Can or should any restrictions be placed by employers on workplace discussions that take place through social media?
=1. Locate a local unionized organization. Interview both a manager and a union employee to determine the level of satisfaction each has with the employment relationship. What types of union activity/inactivity contribute to these positions?
=2. Investigate one large union, such as the United Auto Workers, United Steelworkers, or Teamsters, in depth and then examine its member base and recent activity on behalf of its members. Does it appear that diversification has made this union more or less effective?
=3. Investigate the nature of collective bargaining in Australia, Canada, and Mexico and the countries that constitute the European Union and then compare and contrast the nature and state of collective bargaining in these areas as well as determine the implications this has for global business.
=4. Visit the Web sites for the AFL-CIO (http://www.aflcio.org) and Teamsters (http://www.teamsters.com). What programs does each union offer its members? What are the main issues each union appears to be pursuing?Do these programs and issues appear to be well matched to the needs of the U.S. labor
=5. Visit the Web site for the National Labor Relations Board (http://www.nlrb.gov). Of what value is this Web site for employers? Of what value is this Web site for union leaders?
=6. Design a social media policy for an employer that would optimally serve both the employers and the employee without running afoul of the National Labor Relations Act.

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Strategic Human Resource Management 4th Edition Jeffrey A. Mello - Solutions

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