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information technology management
Information Technology For Management 12th Edition Efraim Turban, Carol Pollard, Gregory Wood - Solutions
Machine learning and deep learning are both used today to create AI applications that learn from “experience.” What is the fundamental difference between the ways each of these technologies learn?
When training a machine learning application, developers can use one of three different approaches: supervised learning, unsupervised learning, and reinforcement learning. Describe each strategy and explain how the data used in each process will differ from that used in the other two.
Natural Language Processing (NLP) applications can learn how to communicate verbally or in written form using language that look and sounds very much like the way humans communicate. What are the six aspects of natural language that NLP applications must learn to develop their communication
What are the three components of an Expert System (ES) program? Explain what each component does.
Work automation is the practice of replacing human workers with technology (i.e., software programs or robots). Describe the impact that work automation is likely to have on business and society in the future. What type of jobs are most susceptible to being automated and what kind of jobs are
1. HSBC Adopts Machine Learning Artificial Intelligence to Fight Money Laundering Why would a bank like HSBC find it difficult to identify transactions and account fluctuations that should be clear signs of money laundering or other fraudulent behavior?2. How did Ayasidi’s machine learning AI
Explain the differences between the various types of e-commerce marketplaces.
Explain the challenges faced by e-commerce companies that use personalization strategies to customize the advertisements and produce recommendations they see when shopping online. How do some companies try to increase transparency regarding how they use consumer data?
Describe some of the new technologies being used by e-commerce retailers to improve service, convenience and user experience.
What are the two basic technologies used for mobile banking and financial services?
What is the difference between a direct and marketplace B2B ecommerce website? Why do sellers find marketplace websites challenging?
What is the purpose of an EDI procurement system?
How do travelers use mobile technology when flying, using hotels and traveling in foreign countries?
1. Recent consumer surveys suggest that the three most important qualities of a retail operation are price, product (quality and selection), and convenience. Based on that information, describe how customers are likely to react to Amazon’s grab and go retail strategy used in its new retail
1. What are some ways that eBay is trying to improve its performance is by using AI to create new and helpful applications designed to make shopping more fun?2. Why is website search so important for large e-commerce websites?3. What is product discovery and why is it important?4. Even though eBay
Find and watch videos of three different MVS applications on YouTube or other video-sharing sites. To help you get started, try a couple of the search phrases are listed below. Simply go to YouTube and type the phrases into the YouTube search tool. Sometimes the developer websites have some amazing
Define the five traditional functional business units.
Describe the processes that each traditional functional business unit performs.
Define what an SOP is and give an example.
Explain the relationship between TPSs and FBSs. A functional business system (FBS) is an information system designed to improve the efficiency and performance of a specific functional area within an organization. Examples of FBSs are Sales & Marketing and Accounting and Finance.
Name the three data properties that an IS must have.
Explain push-through marketing and pull-through marketing.
Describe challenges associated with pricing products and services.
What are the differences between sales management and marketing management?
How do some online businesses determine the prices they will charge to individual customers?
Identify five activities are central to financial planning and budgeting.
Name three features that assist organizations in gaining an insight into the health of the company and speed up cycle times.
What types of regulatory compliance are organizations responsible for?
Identify three common elements found in regulatory compliance software.
How does waste increase costs? Give three examples.
Explain the value of finance and budgeting systems .
1. What was the dilemma that MAHLE was facing?2. Why did MAHLE seek out SAP and MHP to help with its logistics problems?3. What benefits did MAHLE receive from implementing the SAP Transportation Management?4. What processes does the second phase of MAHLE’s digital transformation project
1. What was it about Tech Target’s Priority Engine that immediately engaged the attention of Fuze Marketing?2. What is the prime consideration for Fuze to ensure adoption of a marketing tool?3. Which business functions are typically involved in the decision making process when Fuze adopts a new
Describe five types of enterprise systems.
What are the five major reasons organizations migrate to enterprise systems?
Why do companies not replace all of their legacy systems ?
Why is it difficult to implement enterprise systems?
Why would companies want to achieve a fully digitized supply chain?
What are the characteristics of the NextGen SCM?
How can an organization justify implementing a CRM system ?
Why is knowledge management important in an organization?
What are three advantages of online brainstorming?
How is mindmapping different from brainstorming?
What are the benefits of an ESP and why do organizations invest heavily in them?
Knowledge management emerged with the advent of the Internet . Discuss how Internet technologies have enabled organizations to more effectively manage knowledge.
1. Why did Walmart turn to blockchain technology in improve its’ food supply chain?2. Why did Walmart choose to partner with IBM?3. What is the significance of Walmart’s deployment of blockchain technology in its food supply chain to world health?
1. What are the names of the two CRM modules that Lowes implemented to improve its CRM processes?2. How does Lowe’s provide quality products and services through its supply chain system?3. What is Lowe’s approach to product lifecycle management?4. Why does Lowe’s focus so strongly on customer
Why have experts had trouble over the years coming up with a comprehensive definition of artificial intelligence?
Describe the three different levels of AI development. Which one describes most of the AI applications in use today?
What are the four different types of AI machines or applications? How do they differ?
Briefly describe the six different branches of AI technology.
Is the use of AI technology for work automation ethical? Why or why not?
What steps should workers take to determine if their jobs or intended career paths have a higher risk of being automated?
Why should businesses and governments find ways of supporting workers that lose their jobs because of work automation?
Why are technologies like facial recognition and AI programs that monitor a large volume of phone calls and email messages a concern for American citizens?
Give an example of how bias can creep into the training of a machine learning application, resulting in unintended but negative consequences?
How do industrial robots benefit companies that use them for production and manufacturing?
What has been the effect of advances in artificial intelligence on the field of robotics?
How are collaborative robots different from industrial robots that work without direct interaction with humans during the productive process?
What advantages do surgeons and patients experience when medical robots are used during surgical procedures?
Describe some examples of autonomous robots.
What factors should companies consider when they are choosing a risk management strategy?
Yahoo is Fined $117.5 Million for Worst Data Hacks in History 1. Why do you think Yahoo was targeted for these data breaches?2. Why did Yahoo keep the breaches from the public eye? How did their non-disclosure affect Yahoo’s relationship with its customers and partners?3. In addition to the data
1. Multi-National Marriott Hotels Could Face Consumer Backlash and up to $1 Billion in Regulatory Fines and Litigation Costs for Massive Data Breach Marriott had sustained several cyberattacks prior to the one described here. Why do you think it was still vulnerable to the current attack?2. Give
What are the four phases of decision making?
Why would an organization satisfice instead of optimize when making a decision?
What is BI and why is it important in an organization?
How does data science software for programmers differ from data science software for business users?
What are the four Vs of big data?
What are the two biggest challenges associated with using big data?
What is predictive analytics?
What is prescriptive analytics?
How are predictive analytics adding value in organizations?
Name three industry sectors where prescriptive analytics are being used to add value.
Why is data mining valuable to organizations?
Explain why business managers need data mashup technology.
How does text mining provide value? Give an example?
Give an example of how geospatial data would be useful to an organization?
Why do organizations use regression analysis?
How do organizations benefit from using optimization and rules-based decision making?
What is machine learning and why do organizations use it?
1. What issues were NASCAR dealing with that led it to consider using AR in its’ marketing strategy?2. How did NASCAR approach the problem?3. What benefits did AR offer to NASCAR fans?
1. London Heathrow Airport Launches BI and Machine Learning to Improve Airfield Management, Predict Passenger Flow and Transform Airport Security Why did London Heathrow need to move up from Excel to a business intelligence platform?2. What are the benefits that London Heathrow passengers
TED Talks are influential videos of expert speakers on education, business, science, technology and creativity. Visit:https://www.ted.com/talks/anne_milgram_why_smart_statistics_are_the_key_to_fighting_crime and listen to the Ted Talk by Anne Milgram, Attorney General of New Jersey on their use of
What is the purpose of an API and an SDK? Provide an example of how a business might make use of an API or SDK.
What opportunities and challenges does Web 2.0 present for business organizations?
List the characteristics that differentiate an SNS from other types of online communities.
For what purposes do businesses use blogs?
Give an example of how a business might use a mashup application on its website.
Why is it sometimes difficult to differentiate between types of social media? For example, Twitter is often referred to as an SNS, a microblog, and a social bookmarking service. YouTube is often referred to as a video sharing site, an SNS, and a vlog (video blog) platform.
Why are companies increasingly interested in enterprise search tools capable of handling unstructured data?
Briefly describe the three phases of the World Wide Web’s development.
Compare the communication practices of organizations using the broadcast model vs. the communication practices of organizations using a conversation model and Web 2.0 technologies.
Briefly describe each of the following kinds of social media:a. social networking serviceb. blogc. microblogging serviced. social bookmarking servicee. RSS aggregatorf. sharing websitesg. mashuph. document storage and sharing service
How has the widespread adoption of mobile devices impacted the SEO practices?
1. Opening Case Dark Side of Digital Campaigns: Disinformation and Foreign Influence Name three web 2.0 tools that can be used by political campaigns to gain a competitive advantage.2. Describe two ways that Russia attempted to interfere with the 2016 US presidential campaign.3. Describe how
1. Why is Facebook motivated to share so much data about its users with other companies as well as creating ways for users to login into other websites with their Facebook username and password?2. What does Songkick gain by having customers use Facebook Login to create accounts and login to their
List some examples of things that retailers (online or in-store) do to increase convenience for their customers.
What is subscription-based retailing? List a couple examples of how different companies are applying this concept.
Explain why omnichannel retailing provides a better shopping experience for consumers.
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