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Real Communication An Introduction 3rd Edition Dan O'Hair, Mary Wiemann, Dorothy Imrich Mullin - Solutions
5. Identify the logical fallacies, deceptive forms of reasoning
4. Explain three forms of rhetorical proof: ethos, logos, and pathos
3. Evaluate your listeners and tailor your speech to them
2. Develop a persuasive topic and thesis
1. Define the goals of persuasive speaking
6. Imagine a process you do every day, such as driving a car. Think about how you would explain the process to someone who’s never done it or even seen it done before. Consider different ways you could make the level of the presentation appropriate for different audiences. Talking to a child, for
5. Think of a topic that you find excruciatingly dull (for example, balancing your checkbook, studying for a required course you don’t like, or taking a summer or part-time job doing something utterly mind-numbing). What would you do if you had to give an informative presentation on such a
4. Locate a persuasive speech that you found particularly compelling. Print it out and edit it, removing any and all of the material that you feel is persuasive in nature (for example, the speaker’s opinions, any notably biased statements, any evidence that you feel is subjective rather than
3. Informative speeches are everywhere—in your classroom, on the news, and in your community. Watch an informative speech (or read a transcript, available at the Web sites of many government agencies and officials). Apply the concepts you have learned in this chapter to these informative
2. Review Anna’s speech on social media movements in this chapter. Into what category does the topic of this speech fall? Which approach or approaches (description, demonstration, definition, or explanation) did the speaker use, and was she successful in using those approaches? Did the speaker
1. LaunchPad for Real Communication offers key term videos and encourages selfassessment through adaptive quizzing. Go to bedfordstmartins.com/realcomm to get access to:LearningCurve Adaptive Quizzes.Video clips that illustrate key concepts, highlighted in teal in the Real Reference section that
5. Structure your speech to make it easy to listen to
4. Employ strategies to make your audience hungry for information
3. Outline the four major approaches to informative speeches
2. List and describe each of the eight categories of informative speeches
1. Describe the goals of informative speaking
6. Search YouTube for a segment with a speaker giving a speech or visit TED talks(the topic does not matter). Turn off the volume so you can only see (not hear)the speech. Analyze the physical speech delivery of the speaker. Make lists of the problems with his or her speech delivery and of things
5. When practicing a speech, pay attention to your gestures and body movements.Practice once using movements that you feel are appropriate and comfortable;then practice in front of a friend, and ask how appropriate your movements actually look. Are you using too many gestures? Too few?
4. Pay attention to how you meet people and the general first impression you receive from them. Ask yourself what makes you feel the way you do about the person. Does the person make you feel comfortable by smiling at you, looking you in the eye, or coming across as sincere? If you can pinpoint the
3. While in class, select a partner and give a one- to two-minute impromptu speech on a topic of your choice. Your partner will write down both negative and positive feedback to share with you, and you will do the same in return.Then team up with another pair of partners. You and your original
2. The King’s Speech centers on Albert’s address to the British people on September 3, 1939, at the outbreak of World War II, audio recordings of which are available online. Listen to them, and consider how you would have received the king’s message if you were a British citizen at that time.
1. LaunchPad for Real Communication offers key term videos and encourages selfassessment through adaptive quizzing. Go to bedfordstmartins.com/realcomm to get access to:LearningCurve Adaptive Quizzes.Video clips that illustrate key concepts, highlighted in teal in the Real Reference section that
2. Choose a delivery style best suited to you and your speaking situation
1. Identify and control your anxieties
6. Pick a general topic and try to come up with several different attention getters for that topic. Here’s an example for the topic “dogs”:c Tell a funny story about your dog.c “Did you know that the human mouth contains more germs than a dog’s mouth?”c “In my hometown, there is a dog
5. Establishing a relationship with the audience is important when giving a speech.Make a list of all of the possible members of your audience. How do you plan to connect with all members of the audience? Pretend you are giving a speech at your old high school. Will your introduction affect the
4. When creating the outline for your speech, write each main point on a separate index card. Spread the cards out on a table and then pick them up in the most logical order. Does this order match the order of your outline? How did you choose to arrange the topics—spatially, chronologically, or
3. Read a famous or familiar speech (such as Martin Luther King’s “I Have a Dream” speech) or watch one online. (A great site to consider is TED, which offers inspirational speeches about “ideas worth spreading.” See ted.com.) Next, create an outline for your chosen speech. Can you follow
2. Take a look at the outline of this chapter in the Contents (p. xxix). Do you see a clear hierarchy of points and subpoints? Within the chapter, how are transitions used to move from point to point? How might the techniques used in this chapter work in your speech?
1. LaunchPad for Real Communication offers key term videos and encourages selfassessment through adaptive quizzing. Go to bedfordstmartins.com/realcomm to get access to:LearningCurve Adaptive Quizzes.Video clips that illustrate key concepts, highlighted in teal in the Real Reference section that
7. Prepare an effective outline
6. Conclude with the same strength as in the introduction
5. Develop a strong introduction, a crucial part of all speeches
4. Choose appropriate and powerful language
3. Move smoothly from point to point
2. Choose an appropriate organizational pattern for your speech
1. Organize and support your main points
5. The next time you read something—a magazine article, a political blog, a work of nonfiction, a chapter in a textbook—take time to think about the research presented in it. What kinds of research did the authors do? How do they back up their statements? What kinds of research materials do
4. Take a look at your school’s policy on plagiarism. Does your school clearly define what acts constitute plagiarism? How harsh are the punishments? Who is responsible for reporting plagiarism? How is the policy enforced?
3. Tune in to a few news pundits—for example, Bill O’Reilly, Rachel Maddow, Randi Rhodes, or Rush Limbaugh—on the radio, on television, or online. Listen carefully to what they say, and consider how they back up their statements.Do they provide source material as they speak? Can you link to
2. Think back to a memorable speech you’ve witnessed, either in person or through the media. What kind of speech was it? Was the speaker trying to inform, persuade, or celebrate? Was he or she successful in that endeavor? Did the speech change the way you felt?
1. LaunchPad for Real Communication offers key term videos and encourages selfassessment through adaptive quizzing. Go to bedfordstmartins.com/realcomm to get access to:LearningCurve Adaptive Quizzes.Video clips that illustrate key concepts, highlighted in teal in the Real Reference section that
6. Give proper credit to sources and take responsibility for your speech
5. Cull from among your sources the material that will be most convincing
4. Support and enliven your speech with effective research
3. Choose an appropriate topic and develop it
2. Identify the purpose of your speech
1. Describe the power of public speaking and how preparation eases natural nervousness
4. In this chapter, we talked about some of the challenges that today’s organizations face, including work–life balance, sexual harassment, and communication technology. Does your organization—be it a college or university, a club or campus organization, or a business—also tussle with some
3. Workplace comedies and dramas typically play off situations that really arise in organizational settings. Watch a few episodes of such workplace sitcoms as Parks and Recreation and Workaholics or workplace dramas like Grey’s Anatomy and The Newsroom and reflect on the different organizational
2. Compare two organizations that you belong to or have regular contact with(such as a social organization, a volunteer organization, or a company). Describe the type of management approach at these two organizations. Also think about how the two organizations differ in their organizational
1. LaunchPad for Real Communication offers key term videos and encourages selfassessment through adaptive quizzing. Go to bedfordstmartins.com/realcomm to get access to:LearningCurve Adaptive Quizzes.Video clips that illustrate key concepts, highlighted in teal in the Real Reference section that
4. Identify the challenges facing today’s organizations
3. Contrast relational contexts in organizations
2. Describe ways in which organizational culture is communicated
1. Describe and compare approaches to managing an organization
4. Select a city, state, or campus problem that is relevant to the members of your class. Form a group to solve the problem using the six-step decision-making process described in this chapter.
3. Create a chart that lists the four leadership styles described in this chapter(directive, participative, supportive, and achievement oriented). Evaluate the leaders of each of the different groups in which you participate—your boss at work, your professors, your resident assistant in the
2. Arrange an interview with the chair, president, or director of an organization to determine how the various groups within the organization operate. How closely do these groups conform to the decision-making process discussed in this chapter?Report what you have learned to the class.
1. LaunchPad for Real Communication offers key term videos and encourages selfassessment through adaptive quizzing. Go to bedfordstmartins.com/realcomm to get access to:LearningCurve Adaptive Quizzes.Video clips that illustrate key concepts, highlighted in teal in the Real Reference section that
8. Demonstrate aspects of assessing group performance
7. List behaviors to improve effective leadership in meetings
6. Explain the six-step group decision process
5. List the forces that shape a group’s decisions
4. Identify how culture affects appropriate leadership behavior
3. Identify the qualities that make leaders effective at enacting change
2. Describe how leadership styles should be adapted to the group situation
1. Describe the types of power that effective leaders employ
7. Next time you work in a group, pay attention to how the group works. Does the activity follow a linear model, or is the activity punctuated by periods of inertia and periods of intense activity? How does the group activity pattern differ from your own behaviors when you work alone?
6. Analyze the group dynamics from five of your favorite television shows. See if you can identify the various social and antigroup role types in each of the groups.
5. The telephone game, passing a message from person to person, is fun simply because of the inevitable message distortion that gets revealed at the end. Can you think of a time when a message was passed to you from an indirect source that you discovered to be blatantly wrong? Maybe it was bungled
4. Consider the adjourning phase of group development for a group you were part of that disbanded—Scouts, a sports team, the school newspaper staff—and think about what aspects of the group made for the hardest good-bye from the group. Are high-performing groups hardest to leave? Groups with
3. Read up on the history of some influential but now defunct music group (such as the Beatles, Public Enemy, or Nirvana). Did the group go through all the stages of group development outlined in this chapter? How did the group determine roles and establish norms? How did members deal with
2. Consider a group to which you belong—your communication class, your family, your religious community, and so on. Draw a chart that depicts members of the group and the patterns of communication among them. What kind of network does the group most closely resemble?
1. LaunchPad for Real Communication offers key term videos and encourages selfassessment through adaptive quizzing. Go to bedfordstmartins.com/realcomm to get access to:LearningCurve Adaptive Quizzes.Video clips that illustrate key concepts, highlighted in teal in the Real Reference section that
4. Explain how a group’s cohesion, norms, and individual differences affect group processes and outcomes
3. Define the roles individuals play in a group
2. Describe ways in which group size, social relationships, and communication networks affect group communication
1. List the characteristics and types of groups and explain how groups develop
5. This week, if you have a disagreement with a friend, roommate, romantic partner, family member, or boss, identify one change you could make to manage and resolve the conflict more productively. For example, could you suggest a compromise?Look for a broader range of promising solutions to your
4. Read the advice column in your daily paper or an online magazine. Bearing in mind what you’ve read in this chapter, consider the nature of the interpersonal conflicts discussed. What are the precursors to the conflicts? What kinds of tactics does the columnist suggest using to manage and
3. For an interesting look at conflict and debate, you need not search further than the U.S. Congress. Debates on the floor of the Senate and House of Representatives are broadcast on C-SPAN and provide an interesting glimpse into the way that conflict and argument shape new laws and policy. In
2. The engagement in and resolution of interpersonal conflict are often key factors in romantic comedies (like Life as We Know It and When Harry Met Sally), as well as in buddy-driven action films (such as Shanghai Noon and The Other Guys). Try watching such a film, and pay attention to the way in
1. LaunchPad for Real Communication offers key term videos and encourages selfassessment through adaptive quizzing. Go to bedfordstmartins.com/realcomm to get access to:LearningCurve Adaptive Quizzes.Video clips that illustrate key concepts, highlighted in teal in the Real Reference section that
5. Recognize your ability to repair and let go of painful conflict
4. Evaluate and employ strategies for managing conflict in different situations
3. Explain the forces that influence how people handle conflict
2. Identify conflict triggers in yourself and others
1. Describe the factors that lead to productive conflict
5. In small groups in your class, discuss how popular culture and films portray interpersonal relationships, considering specifically relationship stages. Discuss communication techniques that the characters might have used to produce different relationship outcomes. Analyze how accurately the
4. As a new romantic relationship begins, keep a journal of the communication events that occur. In this journal, indicate the stage you perceive the relationship to be in (based on the stages in this chapter). List key communication events that increase or decrease attachment in the relationship.
3. Consider a romantic relationship that has ended. Using the stages outlined in this chapter, create a time line of the relationship. Include significant turning points that encouraged the relationship to move into another stage as well as any stages that may have been skipped. Reflect on your
2. List one family relationship, one friendship, and one romantic relationship in which you are or have been involved. For each of these relationships, list at least five self-disclosures you made to those individuals, and describe how each revelation advanced relational intimacy. Now list at least
1. LaunchPad for Real Communication offers key term videos and encourages selfassessment through adaptive quizzing. Go to bedfordstmartins.com/realcomm to get access to:LearningCurve Adaptive Quizzes.Video clips that illustrate key concepts, highlighted in teal in the Real Reference section that
5. Outline the predictable stages of most relationships
4. Describe the factors that influence self-disclosure
3. List ways to manage relationship dynamics
2. Describe why we form relationships
1. Explain key aspects of interpersonal relationships
6. Keep a log of how you “listen” with technology. Is it easier—or more difficult—for you to select, attend, remember, understand, and respond? Compare your experiences with friends. Do some of your friends or family prefer the technology or do they value face-to-face listening more?
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