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management information systems
Management Information Systems: Managing The Digital Firm 16th Edition Kenneth Laudon, Jane Laudon - Solutions
7-5 How will MIS help my career?
7-4 What are the principal technologies and standards for wireless networking, communication, and Internet access?
7-3 How do the Internet and Internet technology work, and how do they support communication and e-business?
7-2 What are the different types of networks?
7-1 What are the principal components of telecommunications networks and key networking technologies?
6-18 Discuss how the following facilitate the management of big data: Hadoop, in-memory computing, analytic platforms.
6-17 Identify the five problems of a traditional file environment and explain how a database management system solves them.
6-16 Should all organizations try to collect and analyze big data? Why or why not? What management, organization, and technology issues should be addressed before a company decides to work with big data?
6-15 List and describe the limitations to using big data.
6-14 Identify two decisions at the organizations described in this case that were improved by using big data and two decisions that big data did not improve.
6-13 What business benefits did the organizations described in this case achieve by analyzing and using big data?
6-12 With your team of three or four other students, select an online database to explore, such as AOL Music, iGo.com, or the Internet Movie Database. Explore one of these websites to see what information it provides. Then list the entities and attributes that the company running the website must
• Rate the databases you used for accuracy of name, completeness, ease of use, and general helpfulness.
• List the companies you would contact on your trip to determine whether they can help you with these and any other functions you think are vital to establishing your office.
6-11 This project develops skills in searching web-enabled databases with information about products and services in faraway locations.Your company is located in Greensboro, North Carolina, and manufactures office furniture of various types. You are considering opening a facility to manufacture and
• Prepare a report that lists each supplier, its products, the quantities on hand, and associated reorder levels. The report should be sorted alphabetically by supplier. For each supplier, the products should be sorted alphabetically.
• Prepare a report that identifies the five most expensive bicycles. The report should list the bicycles in descending order from most expensive to least expensive, the quantity on hand for each, and the markup percentage for each.
6-10 In this exercise, you will use database software to design a database for managing inventory for a small business. Sylvester’s Bike Shop, located in San Francisco, California, sells road, mountain, hybrid, leisure, and children’s bicycles. Currently, Sylvester’s purchases bikes from
• Who should have the authority to finalize a single companywide format for this information in the data warehouse?
• Should the problems be solved by database specialists or general business managers? Explain.
• How easy would it be to create a database with a single standard format that could store the data from both systems? Identify the problems that would have to be addressed.
• What business problems are created by not having these data in a single standard format?
6-9 Your industrial supply company wants to create a data warehouse where management can obtain a single corporate-wide view of critical sales information to identify bestselling products, key customers, and sales trends. Your sales and product information are stored in two different systems: a
6-8 Emerson Process Management, a global supplier of measurement, analytical, and monitoring instruments and services based in Austin, Texas, had a new data warehouse designed for analyzing customer activity to improve service and marketing. However, the data warehouse was full of inaccurate and
6-7 What are the consequences of an organization not having an information policy?
6-6 To what extent should end users be involved in the selection of a database management system and database design?MyLab MIS MyLab MIS
6-5 It has been said there is no bad data, just bad management. Discuss the implications of this statement.
• Explain why data quality audits and data cleansing are essential.
• Describe the roles of information policy and data administration in information management.
6-4 Why are information policy, data administration, and data quality assurance essential for managing the firm’s data resources?
• Describe how users can access information from a company’s internal databases through the web.
• Explain how text mining and web mining differ from conventional data mining.
• Define data mining, describing how it differs from OLAP and the types of information it provides.
• Describe the capabilities of online analytical processing (OLAP).
• List and describe the components of a contemporary business intelligence infrastructure.
• Define big data and describe the technologies for managing and analyzing it.
6-3 What are the principal tools and technologies for accessing information from databases to improve business performance and decision making?
• Define and describe an entity-relationship diagram and explain its role in database design.
• Define and describe normalization and referential integrity and explain how they contribute to a well-designed relational database.
• Explain why non-relational databases are useful.
• List and describe the three operations of a relational DBMS.
• Define a relational DBMS and explain how it organizes data.
• Name and briefly describe the capabilities of a DBMS.
• Define a database and a database management system.
6-2 What are the major capabilities of database management systems (DBMS), and why is a relational DBMS so powerful?
• List and describe the problems of the traditional file environment.
• Define and explain the significance of entities, attributes, and key fields.
• List and describe each of the components in the data hierarchy.
6-1 What are the problems of managing data resources in a traditional file environment?
6-4 Why are information policy, data administration, and data quality assurance essential for managing the firm’s data resources?
6-3 What are the principal tools and technologies for accessing information from databases to improve business performance and decision making?
6-2 What are the major capabilities of database management systens (DBMS), and why is a relational DBMS so powerful?
6-1 What are the problems of managing data resources in a traditional file environment?
3. Do some research on the capabilities of SAP for Utilities and ask exactly how you would be using this software and what skills would be required. Watch SAP’s YouTube video on SAP for Utilities.
2. Review Chapter 6 of this text on data management and databases, along with the Chapter 12 discussion of operational intelligence. Inquire what you would be expected to do with databases in this job position.
1. Do some research on the electric utility industry equipment maintenance and software for electric utility asset management and predictive maintenance.Read blogs from IBM, Deloitte, and Intel about predictive maintenance and watch YouTube videos from GE and IBM on this topic.
4. What experience do you have analyzing problems and developing specific solutions? Can you give an example of a problem you helped solve?
3. Tell us what you can do with Access and Excel. What kinds of problems have you used these tools to solve? Did you take courses in Access or Excel?
2. What do you know about data management and databases? Have you ever worked with data management software? If so, what exactly have you done with it?
1. What do you know about substation equipment? Have you ever worked with SAP for Utilities?
• Familiarity with transmission substation equipment desirable
• Strong oral and written communication and teamwork skills
• Strong analytical capabilities, including attention to detail, problem solving, and decision making
• Knowledge of Microsoft Office tools (Excel, PowerPoint, Access, and Word)
• 1–2 years professional work experience desirable
• BA/BS degree in business, finance, accounting, economics, engineering, or related discipline
3. What is the political and social impact of incomplete recordkeeping in the FBI NCIC and NICS databases?
2. What management, organization, and technology factors contributed to this problem?
1. Define the problem described in this case. How serious a problem is it?
• Although these applications involve predictions, forecasting uses predictions in a different way. It uses a series of existing values to forecast what other values will be. For example, forecasting might find patterns in data to help managers estimate the future value of continuous variables,
• Clustering works in a manner similar to classification when no groups have yet been defined. A data mining tool can discover different groupings within data, such as finding affinity groups for bank cards or partitioning a database into groups of customers based on demographics and types of
• Classification recognizes patterns that describe the group to which an item belongs by examining existing items that have been classified and by inferring a set of rules. For example, businesses such as credit card or telephone companies worry about the loss of steady customers. Classification
• In sequences, events are linked over time. We might find, for example, that if a house is purchased, a new refrigerator will be purchased within two weeks 65 percent of the time, and an oven will be bought within one month of the home purchase 45 percent of the time.
• Associations are occurrences linked to a single event. For instance, a study of supermarket purchasing patterns might reveal that, when corn chips are purchased, a cola drink is purchased 65 percent of the time, but when there is a promotion, cola is purchased 85 percent of the time. This
4. Identify the management, organizational, and technology factors that had to be addressed in selecting and implementing Kraft-Heinz’s new data warehouse solution.
3. How did new technology provide a solution to the problem? How effective was the solution?
2. How was information technology affecting business performance at Kraft Heinz?
1. Identify the problem in this case study. To what extent was it a technology problem?Were any management and organizational factors involved?
6-5 How will MIS help my career?
6-4 Why are information policy, data administration, and data quality assurance essential for managing the firm’s data resources?
6-3 What are the principal tools and technologies for accessing information from databases to improve business performance and decision making?
6-2 What are the major capabilities of database management systems(DBMS), and why is a relational DBMS so powerful?
6-1 What are the problems of managing data resources in a traditional file environment?
5-19 What is the total cost of ownership of technology assets, and what are its cost components?
5-18 What are the distinguishing characteristics of cloud computing, and what are the three types of cloud services?
5-17 Allowing employees to use their own smartphones for work will save the company money. Do you agree? Why or why not?
5-16 Evaluate how the companies described in this case study dealt with the challenges of BYOD.
5-15 What management, organization, and technology factors should be addressed when deciding whether to allow employees to use their personal mobile devices for work?
5-14 What are the advantages and disadvantages of allowing employees to use their personal mobile devices for work?
5-13 Form a group with three or four of your classmates. Choose server or mobile operating systems to evaluate.You might research and compare the capabilities and costs of Linux versus Unix or the most recent version of the Windows operating system for servers. Alternatively, you could compare the
5-11 In this exercise, you will use spreadsheet software to calculate the cost of desktop systems, printers, and software.Use the Internet to obtain pricing information on hardware and software for an office of 30 people. You will need to price 30 PC desktop systems (monitors, computers, and
5-10 Qantas Airways, Australia’s leading airline, faces cost pressures from high fuel prices and lower levels of global airline traffic. To remain competitive, the airline must find ways to keep costs low while providing a high level of customer service. Qantas had a 30-year-old data center.
5-9 The University of Pittsburgh Medical Center (UPMC) relies on information systems to operate 19 hospitals, a network of other care sites, and international and commercial ventures. Demand for additional servers and storage technology was growing by 20 percent each year. UPMC was setting up a
5-8 What are the advantages and disadvantages of cloud computing?
5-7 Should organizations use software service providers for all their software needs?MyLab MIS MyLab MIS Why or why not? What management, organization, and technology factors should be considered when making this decision?
5-5 What are the challenges of managing IT infrastructure and management solutions?
• Define Java and HTML5 and explain why they are important.
5-4 What are the current computer software platforms and trends?
• Explain how businesses can benefit from virtualization, green computing, and multicore processors.
• Describe the evolving mobile platform, consumerization of IT, and cloud computing.
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