Human Resource Management 10th Edition Greg Cook, Gary Dessler - Solutions

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Write a set of situational and behavioral questions you think we should ask candidates in our interviews with them. Of all the positions LearnInMotion had to fill, none were more pressing—or problematic—than those of the company’s salespeople. The job was pressing because the clock was
Tell us: What have we been doing wrong, and what should we do now? Of all the positions LearnInMotion had to fill, none were more pressing—or problematic—than those of the company’s salespeople. The job was pressing because the clock was already ticking on the uses of the company’s funds.
Specifically, what other screening techniques should our company use to select high-potential sales candidates? Of all the positions LearnInMotion had to fill, none were more pressing—or problematic—than those of the company’s salespeople. The job was pressing because the clock was already
What would be the advantages and disadvantages to our company of routinely administering a “sales potential”test to sales candidates? Which would you suggest?Of all the positions LearnInMotion had to fill, none were more pressing—or problematic—than those of the company’s salespeople. The
Given what you know about Rosen’s business, write a two-page proposal describing an employee testing and selection program that you would recommend. Say a few words about the sorts of tests, if any, you would recommend and the application form questions you would ask, as well as other methods,
What specific legal problems do you think Rosen might run into because of his firm’s screening methods? How would you suggest he eliminate these problems? Everyone who knows Mark Rosen knows he is tough when it comes to screening applicants for jobs in his firm. His company, located in a large
Working individually or in groups, access the publisher of a standardized test such as the Scholastic Assessment Test Bd abeaH fron it ieoncenn regarding the test’s validity and reliability.Present a short report in class discussing what the test is supposed to measure and the degree to which you
Give a short presentation titled “How to Be Effective as an Interviewer.”
Why is it important to conduct preemployment background investigations? How would you go about doing so?
Explain the pros and cons of background investigations, reference checks, and preemployment information services.
Define basic testing concepts, including validity and reliability.
As of March 2009, the U.S. economy was improving in many respects, but unemployment was still high, and employers were still holding back on their hiring. However, while many people were unemployed, that was not the case with nurses. Virtually every hospital was aggressively recruiting nurses. Many
Next, keeping in mind that this company is on a tight budget, write a short proposal explaining how it should accomplish the other activities it needs done, specifically answering the phones, compiling sales leads, producing monthly reports, and purchasing supplies. As the excitement surrounding
Next, using sources similar to those in Question 1 (and whatever other sources you can think of), draw up specifications for each of these jobs, including things such as desirable work habits, skills, and experience. As the excitement surrounding the move into their new offices wound down, the two
Draw up a set of job descriptions for each of the positions in the case: salesperson, Web designer, programmer, and content manager. You may use whatever sources you want, but preferably search relevant Web sites, since you want job descriptions and lists of duties that apply specifically to
What suggestions would you make to Trilogy for improving its recruiting processes? Trilogy Enterprises Inc. provides software solutions to giant global firms for improving sales and performance. It prides itself on its unique and unorthodox culture.There is no dress code and employees make their
Would Trilogy be an appealing employer for you? Why or why not? Trilogy Enterprises Inc. provides software solutions to giant global firms for improving sales and performance. It prides itself on its unique and unorthodox culture.There is no dress code and employees make their own hours, often very
What particular elements of Trilogy’s culture most likely appeal to the kind of employees it seeks? How does it convey those elements to job prospects? Trilogy Enterprises Inc. provides software solutions to giant global firms for improving sales and performance. It prides itself on its unique
Identify some of the established recruiting techniques that underlie Trilogy’s unconventional approach to attracting talent. Trilogy Enterprises Inc. provides software solutions to giant global firms for improving sales and performance. It prides itself on its unique and unorthodox culture.There
Working individually or in groups, obtain copies of job descriptions for clerical positions at the college or university you attend or the firm where you work. How would you improve the descriptions?
Working individually or in groups, review help wanted ads placed over the past few Sundays by local employment agencies. Do some employment agencies seem to specialize in some types of jobs? If you were an HR manager, 108 Chapter3 Personnel Planning and Recruiting which local agencies would you
Working individually or in groups, visit the local office of your state employment agency. Come back to class prepared to discuss the following questions: What types of jobs seem to ae oe through this agency, predominantly? To what extent do you think this agency would be a good source of
Working individually or in groups, develop a five-year forecast of occupational market conditions for an occupation such as accountant or nurse.
Bring to class several classified and display ads from the Sunday help wanted ads. Analyze the effectiveness of these ads.
What types of information can an application form provide?
Compare five sources of job candidates.
Explain how you Wottia: eesttiet a job analysis.
We discussed several methods for collecting job analysis data. Compare these methods, explain what each is useful for, and list the pros and cons of each.
What items are typically gncfaded ina asp description? What items are not shown?
Compare eight methods for recruiting job candidates.
Explain how to use application forms to predict job performance.
Explain the process of forecasting personnel requirements.
Describe the basic methods of collecting job analysis information.
Dan Jones had run his textile plant in a midsize southern town for many years without a whiff of trouble with the EEOC. In fact, a professor from a local college had once told him to be more careful about how applicants were recruited and screened and employees were treated. However, Jones’s
What have we been doing wrong up to now with respect to EEO-related matters, and how do you suggest we rectify the situation in the future? One of the problems LearnInMotion’s Jennifer and Mel faced concerned the inadequacies of the firm’s current personnel management practices and procedures.
Did Dan and Alex create a hostile environment for Ruth? Why or why not? How should we have handled this matter? One of the problems LearnInMotion’s Jennifer and Mel faced concerned the inadequacies of the firm’s current personnel management practices and procedures. The previous year had been a
Were we within our legal rights to ask the possibly age-related and substance abuse—related questions? Why or why not? One of the problems LearnInMotion’s Jennifer and Mel faced concerned the inadequacies of the firm’s current personnel management practices and procedures. The previous year
Our company is in New York City. We now have only about five employees and are only planning on hiring about three or four more. Is our company covered by equal rights legislation? (Hint: Does the government’s Web site provide any clues?) One of the problems LearnInMotion’s Jennifer and Mel
What would you do now if you were Chapman to avoid further incidents of this type? John Peters was a 44-year-old cardiologist on the staff of a teaching hospital in a large city in the southeastern United States. Happily married with two teenage children, he had served with distinction for many
Do you think Peters had the basis for a sexual harassment claim against Anderson?Why or why not? John Peters was a 44-year-old cardiologist on the staff of a teaching hospital in a large city in the southeastern United States. Happily married with two teenage children, he had served with
What do you think of the way Chapman handled the accusations from Peters and his conversation with Anderson? How would you have handled them? John Peters was a 44-year-old cardiologist on the staff of a teaching hospital in a large city in the southeastern United States. Happily married with two
Working individually or in groups, respond to these three scenarios based on what you learned in this chapter.Under what conditions (if any) do you think the following constitute sexual harassment? (a) A female manager fires a male employee because he refuses her requests for sexual favors. (b) A
Explain how you would set up an affirmative action program.
Assume that you are a supervisor on an assembly line; you are responsible for hiring subordinates, supervising them, and recommending them for promotion. Compile a list of discriminatory management practices that you should avoid.
Explain the Equal Employment Opportunity Commission enforcement process.
2. Based on your review of the online catalogs of firms such as OfficeMax, Staples, and HRNext.com, what basic HR systems would you recommend to Jennifer and Mel? A main theme of this book is that HR management—activities like recruiting, selecting, training, and rewarding employees—are not
1. Would a company like this with just a few employees and independent contractors have any HR tasks to address? What do you think those might be? A main theme of this book is that HR management—activities like recruiting, selecting, training, and rewarding employees—are not just the job of
3. What specific functions should an HR unit carry out? What HR functions would then be carried out by supervisors and other line managers? As anew member of the board of directors for a local bank, Jack Nelson was being introduced to all the employees in the home office. When he was introduced to
2. Do you think setting up an HR unit in the main office would help? As anew member of the board of directors for a local bank, Jack Nelson was being introduced to all the employees in the home office. When he was introduced to Ruth Johnson, he was curious about her work and asked her what her
1. What do you think is causing some of the problems in the bank’s home office and branches? As anew member of the board of directors for a local bank, Jack Nelson was being introduced to all the employees in the home office. When he was introduced to Ruth Johnson, he was curious about her work
Working individually or in groups, develop several examples showing how the new HR management practices mentioned in this chapter (using technology, for instance) have or have not been implemented to some extent in the college or university you are now attending or in the organization for which you
Working individually or in groups, develop a list showing how trends such as workforce diversity, technological trends, globalization, and changes in the nature of work have affected the college or university you are now attending or the organization for which you work.
Laurie Siegel, senior vice president of human resources for Tyco International, took over her job just after numerous charges forced the company’s previous executives to leave the firm. Hired by new CEO Edward Breen, Siegel had to tackle difficult problems. For example, she had to help hire a new
Based on your personal experiences, list 10 examples showing how you did use(or could have used) human resource management techniques at work or school.
Working individually or in groups, bring several business publications such as BusinessWeek and the Wall Street Journal to class. Based on their contents, compile a list entitled “What HR Managers and Departments Do Today.”
Working individually or in groups, interview an HR manager. Based on that interview, write a short presentation regarding HR’s role today in building competitive organizations.
Working individually or in groups, contact the HR manager of a local bank.Ask the person how he or she is working as a strategic partner to manage human resources, given the bank’s strategic goals and objectives. Back in class discuss the responses of the different HR managers.
What is strategic human resource management, and what is HR’s role in the strategic planning process?
Why is it important for a company to make its human resources into a competitive advantage? How can HR contribute to doing so?
Compare the work of line and staff managers.Give examples of each.
Give several examples of how HR management concepts and techniques can be of use to all managers.
Explain what HR management is and how it relates to line management.
Give examples of human resource management's role as a strategic partner.
Describe the nature of strategic planning.
Discuss the components of the changing environment of human resource management.
Present a detailed explanation of the factors you would look for in your candidate for expatriate manager to run the stores in Mexico. (k. 19)
The cost of living in Mexico is substantially below that of where Carter is now located: How would you go about developing a pay plan for your new manager if you decided to send an expatriate to Mexico? (k. 19)
How would you go about choosing a manager for a new Mexican store if you were Jack or Jennifer? For instance, would you hire someone locally or send someone from one of your existing stores? Why? (k. 19)
Assuming they began by opening just one or two stores in Mexico, what do you see as the main HR-related chal- lenges he and Jennifer would have to address? (k. 19)
What would you do now if you were Mr. Fisher? (k. 19)
How would you have gone about hiring a European sales manager? Why? (k. 19)
Based on this chapter and the case incident, compile a list of 10 international HR mistakes Mr. Fisher has made so far. (k. 19)
The April 2004 issue of HR Magazine contained an article titled "Aftershocks of War," which said that soldiers return- ing to their jobs from Iraq would likely require HR's assis- tance in coping with "delayed emotional trauma." The term delayed emotional trauma refers to the personality changes
Use a library or Internet source to determine the relative cost of living in five countries as of this year, and explain the implications of such differences for drafting a pay plan for managers being sent to each country. (k. 19)
Choose three traits useful for selecting international assignees, and create a straightforward test to screen candi- dates for these traits. (k. 19)
Give three specific examples of multinational corpora- tions in your area. Check on the Internet or with each firm to determine in what countries these firms have operations. Explain the nature of some of their opera- tions, and summarize whatever you can find out about their international employee
Working individually or in groups, write an expatriation and repatriation plan for your professor, whom your school is sending to Bulgaria to teach HR for the next three years. (k. 19)
As an HR manager, what program would you establish to reduce repatriation problems of returning expatriates and their families? (k. 19)
How does appraising an expatriate's performance differ from appraising that of a home-office manager? How would you avoid some of the unique problems of appraising the expatriate's performance? (k. 19)
What special training do overseas candidates need? In what ways is such training similar to and different from tradi- tional diversity training? (k. 19)
You are the HR manager of a firm that is about to send its first employees overseas to staff a new subsidiary. Your boss, the president, asks you why such assignments often fail, and what you plan to do to avoid such failures. How do you respond? (k. 19)
What intercountry differences affect HRM? Give several examples of how each may specifically affect HRM. (k. 19)
What are some of the specific, uniquely international activ- ities an international HR manager typically engages in? (k. 19)
You are the president of a small business. What are some of the ways you expect "going international" will affect HR activities in your business? (k. 19)
How would you suggest the Carters get all employees to behave more safely at work? Also how would you advise them to get those who should be wearing goggles to do so? (k. 19)
Would it be advisable for the firm to set up a procedure for screening out accident-prone individuals? How should they do so? (k. 19)
How should the firm go about identifying hazardous con- ditions that should be rectified? Use checklists such as Figures 16-6 and 12-12 to list at least 10 possible dry cleaning store hazardous conditions. (k. 19)
Based on what you know and on what other dot-coms are doing, write a short position paper on the subject, "What can we do to reduce the potential problems of stress and burnout in our company?" (k. 19)
Write a short position paper on the subject, "What should we do to get all our employees to behave more safely at work?" (k. 19)
Would it be advisable for them to set up a procedure for screening out stress-prone or accident-prone individuals? Why or why not? If so, how should they screen them? (k. 19)
Based upon your knowledge of health and safety matters and your actual observations of operations that are similar to theirs, make a list of the potential hazardous conditions employees and others face at LeamInMotion.com. What should they do to reduce the potential severity of the top five
In February 2004 a 315-foot-tall, 2-million-pound erection crane collapsed on a construction site in East Toledo, Ohio, killing four ironworkers. Do you think catastrophic failures like this are avoidable? If so, what steps would you suggest the general contractor take to avoid a disaster like
The March 2004 issue of the journal Occupational Hazards presented some information about what happens when OSHA refers criminal complaints about willful violations of OSHA standards to the U.S. Department of Justice (DOJ). Between 1982 and 2002. OSHA referred 119 fatal cases allegedly involving
Working individually or in groups, compile a list of the factors at work or in school that create dysfunctional stress for you. What methods do you use for dealing with the stress? (k. 19)
Working individually or in groups, answer the question, "Is there such a thing as an accident prone person?" Develop your answer using examples of actual people you know who seemed to be accident prone on some endeavor. (k. 19)
Explain what causes unsafe acts. (k. 19)
Describe the steps employers can take to reduce workplace violence. (k. 19)
Explain how you would reduce stress at work. (k. 19)
Analyze the legal issues concerning AIDS. (k. 19)
Explain the supervisor's role in safety. (k. 19)

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Human Resource Management 10th Edition Greg Cook, Gary Dessler - Solutions

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