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business
principles of organizational behavior

Questions and Answers of Principles Of Organizational Behavior

Imagine that the revenue of your company is declining and there is a danger of downsizing within the next couple of years and you may be one of those who become unemployed. How much stress do you
Your boss is nerve racking. Yesterday, he has criticized your performance again. How much stress do you feel? What are your coping resources? How do you cope?
Please watch the following video(s):1. How to make stress your friend: https://www.youtube.com/watch?v=RcGyVTAoXEU 2. The cost of workplace stress: https://www.youtube.com/watch?v=QE8kNh52EeU Now
Please watch the following video(s): 1. Why there’s so much conflict at work and what you can do to fix it: https:// www.youtube.com/watch?v=2l-AOBz69KU&t=50s2. Conflict Resolution Pranks:
The following are several items from a measure of work–life balance that was developed by Wayne, Vaziri, and Casper (2021) to assess perceptions of balance across multiple life roles. Work roles
As you have worked to improve your own work–life balance, which individual strategies have you personally found to be the most effective? Most challenging?
Do you see any trends in work–family balance? Do you expect this to continue?
Have you personally found value in your organization’s formal work–family policies (e.g. flextime and telecommuting)? Does your organization show support for their employees’ work–family
What advice do you have for colleagues regarding work–family balance?
Has the COVID-19 pandemic impacted the values you attach to work and nonwork roles? If so, in what ways? How has this changed your individual approach to work–family balance? Has the pandemic
What would you advise employers regarding work–family balance?
Please watch the following videos 1. Nigel Marsh: How to make work–life balance work 2. Anne-Marie Slaughter: Can We All “Have It All”? Now form small groups to discuss the video(s) and
For each option below, provide and discuss an example of IT-catalyzed organizational change in which IT: a. Increases efficiency and speed of operations; b. Enhances the effectiveness of
What specific approaches might an organization take to mitigate the risks of IT applications described in this chapter? Are there additional risks that you can identify?
Identify and discuss the benefits of a digitally enhanced product/service that you may use as a consumer/customer.
Discuss specific managerial and operational issues that must be addressed to successfully implement the organizational changes.
Please watch the following video(s): 1. Technology – Its impact on your world of work: https://www.youtube.com/watch?v=oQQbPhfsASI2. Information technology, the first 1,500 years:
Please watch the following video: 1. How cultural differences affect business: https://www.youtube.com/watch?v=zQvqDv4vbEgNow form small groups to discuss the video and answer the following
What are the basics of culture?
How might you have advised Motorola to improve its organization design to support the seamless mobility strategy?
Identify three features of Motorola’s organizational design that explains its failure in creating seamless mobility. Identify three features of Apple’s organizational design that allowed it to
Along what dimensions did Motorola’s organizational structure differ from Apple’s?
Please watch the following video(s):◆ Control: Designing incentive systems: How behavioral economics can improve incentives, by Professor David Asch:https://www.youtube.com/watch?v=LQ5zfJXXLD4&◆
What was Apple’s organizational structure? Please describe.
You are the new CEO of Apple. Your first project is to create an electric Apple Car, the iA100. This will require bringing together Apple’s key functional areas (design, hardware engineering,
What advice do you have for managers regarding organizational and societal culture?
What advice would you have for a person moving to a different country?
Why does culture matter?
Based on reading this chapter, think about how you might approach your next team assignment. What would you need to know to “ map ” the environment? How would you staff the team? What do you need
Identify three separate jobs. These can be current jobs, jobs you have had in the past, and/or jobs that you are familiar with. Use the Job Diagnostic Survey (Table 6.1) to assess each job ’s
Gather in groups of three people. Each person needs to come prepared to discuss a conflict situation from their personal work or school experience.1. Each participant: Come prepared to discuss a
Describe a successful influence attempt made by a boss or co - worker with you during the past few months, and identify the specific influence tactics used by the person. Then describe an
Think about an influence attempt that you need to make or would like to make in the near future. Plan an appropriate influence strategy, taking into account your power bases, the agent – target
Congratulations, you were recently selected as the recipient of the Entrepreneurial Council for High Achievement ’s annual grant. You applied for the award almost a year ago, detailing your
The two cases, BB & T Bank and MidState Analytics, present drastically different company value systems.1. Identify the values displayed by each company.2. Contrast the values. How are the two
Task uncertainty: What is the level of uncertainty in the tasks of your organization or in the last organization you worked in? Circle the one below that best describes your
One valuable exercise for teaching students about trust requires them to consider how they themselves weigh information on ability, benevolence, and integrity. Students should try to think of a
Another valuable exercise asks students to consider their experiences with trustworthy and untrustworthy leaders. Students are first asked to picture a leader that was particularly trustworthy –
What structure does your organization have at its top level, that is, the direct reports to the CEO or MD? Which of the following structure type describes it best? Circle one
Communication is both the substance and the medium for information flow. To learn how information flows, we need to gather data on communication behavior, in particular, who speaks to whom about
Describe a recent dispute that you had with another person where the trust between you and the other person was either very high or very low. Describe the relationship between you and the other
Index cards and pen or pencil. Form teams of six members and select one member to serve as leader. For each team, prepare a deck of eight cards as follows:Facts [each one on a card with the card
Form groups of 4 – 6 members and talk about the following in small - group discussions, then report the results of these discussions back to the entire class in a large - group discussion:1.
Have a group of participants think about the following scenario: “The Delta Corporation is in trouble. One of its best products, the portable z - phone, is not selling well even while related
To illustrate in real time a few “ creativity killers ” – environmental factors that undermine creativity by lowering intrinsic motivation – you will instruct students to make a creative
This scenario asks you to adopt a collaborative negotiation style and start to work negotiating your first off - campus apartment. To simplify things for first - time role players, the negotiation
This exercise is modeled after research conducted by Bond et al. (2008). In this exercise, participants are asked to generate objectives for an important decision. If this is conducted in a group,
The purpose of this exercise is to allow students to think about the sort of organizational work environment that they should seek (or create) for their future career moves, if they wish to optimize
In your classroom or work group, you may share each other ’s experience with proactive coping behaviors, and, thus, provide and find role models for future situations. In the following you find the
Identify a situation you encountered in the past where you behaved in a reactive manner (e.g. reacting toward criticism, working on a project with a colleague who is permanently late). Review the
1. Instructor leads a discussion of what students expect to obtain from the MBA education.2. A consensus - strategic statement which represents three or less primary goals of students is crafted.3.
1. Class is divided into trios.2. Groups discuss success or failure of change efforts each person experienced in their previous job. Each student presents a success or failure and ties it to the
In most successful ventures, the product, processes, or business model that ultimately finds market acceptance and profitability are some variation of the original market entry. Choose an example and
Divide into groups of 3 – 6 people. Come up with an idea for a new business venture, and assume that you have $ 2 million in financing. If your new venture idea could be copied, how fast would you
You are the global HR manager in a big multinational company that provides programming services. The company received a big project from a new global Chinese customer. The estimated time for
Students may work individually or in groups, and they are to assume the role of CEO of a large electronics manufacturer. The company has 150 employees – of which 75 are manufacturing, 30 are
Judy is a HR manager with a full - time position at a large beverage company. She has a significant other who also has a full - time position and two small children (both of whom are in daycare).
1. Discuss the organizational and institutional background of NASA. Have students study NASA’s history ahead of time. Alternatively, you can give a short lecture on NASA’s history and
1. Discuss Federal Express ’s competitive strategy and some of the key threats and opportunities.2. Discuss the future potential of PowerPack.(a) Have students develop a concrete business scenario
Develop an awareness of cultural differences and identify the underlying cultural values of observed behaviors.Instructions1. Four volunteers leave the classroom for a few minutes.2. The remaining
You are the human resources director at a large firm and you are faced with designing a system for hiring office workers. An office manager comes to you and says the fi rm should not use written GMA
You are the human resources director in your organization. The CEO calls you to her office for a meeting and tells that she knows from 35 years of experience in dealing with people that the key
You are the human resource manager for a large financial institution. You have been asked to recommend methods for selecting applicants for entry level bank teller positions. It is especially
You are the human resources director at a large firm and you have been asked to design a system for selecting managers. An integral part of your recommended hiring plan is the use of personality
Imagine that you are preparing to interview applicants for a junior management consultant – a position in which incumbents conduct organizational studies and evaluations, design systems and
For each of the questions you listed above, come up with scoring criteria to evaluate applicants ’ answers. Using a scale that spans from 1 to 5, generate criteria that would help you differentiate
A large computer manufacturer experienced declining revenues during FY08. After careful analysis, the executive team determined that global competitors were squeezing their market share by offering a
A management consultancy was contracted by a medical supply firm to evaluate an in-house training solution for medical representatives. Discouraged by the findings that medical reps were apparently
Individuals and/or groups can learn a lot from going through the process of developing a performance appraisal instrument for their current job or for one of their group projects (if they are taking
Another useful exercise is to ask individuals to rate their own performance. Using the performance appraisal instrument at your current employer (or former place of employment, or the instrument
The National Opinion Research Center at the University of Chicago surveyed over 50,000 Americans to determine which occupations scored the highest and lowest in terms of overall job satisfaction.
Step 1: Complete the following questionnaire.The following items ask you to assess how you experience your work setting. If you are not currently working, think back to a previous job, or
A valuable exercise is to ask individuals to evaluate a performance appraisal they experienced personally (or the performance appraisal process) at their current employer or their former place of
On a piece of paper, quickly provide answers to the following questions:1. Have you ever left a job in response to a shock (a jarring event that caused you to reconsider your attachment to the
Recently, a new theory has been designed to help organizations reduce voluntary turnover by increasing “ job embeddedness. ” Empirical evidence suggests that such efforts are typically
Divide into small groups. Each group member, working alone at first, is to identify an emotion that he or she felt at one time on a job. Name the emotion. Identify the relevant object or objects, the
Divide into groups. Each member, working alone, identifies a “ problem emotion or emotions” – an inappropriate past emotion or a pattern that he or she would like to change. Each identifies
Randomly divide people into three groups. Tell one group (in writing in all cases), so no person will know the others ’ goals, to think of 14 ways to improve their business (UG or MBA) program or
Give one group a photo of a woman winning a race and give the other group a blank sheet of paper. Ask both groups to come up with as many uses for a coat hanger as they can in two minutes. Count the
Identify a skill of competency that you lack but would like to have. Based on the material in this chapter. Design a training program (others may be part of the program) which would increase your
Based on your previous work experience in teams, identify a situation in which team efficacy was low.What competencies did the team lack which undermined their effectiveness? How would you build
1. Think about your current job (or a job you ’ve held in the past). Circle the types of pay you receive in this job:2. Use a scale from 0 to 4 to answer (a) – (c) below.(a) How well does the pay
In 2005, Bank of America unveiled a new profit sharing program, Rewarding Success, which links cash bonuses for 85% of its employees – those whose cash compensation is less than $ 100,000 and those
The film, ideally, should be assigned to be viewed outside of class time. During class the instructor will queue up several scenes to prompt discussion. Below is a list of discussion questions to
Split into groups and, drawing from actual on - the - job or other relevant experiences, discuss examples of both informal recognition that was provided and informal recognition that you think should
Split into groups and design a formal recognition program for your company (or a company one of the team members has worked for). After describing the type of work and culture of your company, draw
Recall in as much detail as possible a recent occasion on the job when you felt that a superior treated you in an especially unfair manner. Jot down the details so you can keep them straight in your
Imagine that you are the new manager of a team of software engineers in your department at a software development firm. You ’ve been on the job for only two months, and things are not going well.
Begin by asking students to recall (1) the best work team they have ever been on, and (2) the worst team they have ever been on. Then form them into three - person subgroups. Each subgroup is to draw
Using the DUTCH scale (De Dreu, Evers, Beersma, Kluwer, and Nauta, 2001):1. Use the scale below to respond to the following items as they describe how you typically approach conflict within a team.
The TDS is an instrument that assesses the standing of work teams on the conditions discussed in this chapter. A typical classroom project is to ask students to use the instrument as part of an
Think about a team that you are familiar with – perhaps a team you are now on or were on in the past. Try to identify the key external groups or individuals that could potentially help the team.
Briefly describe two groups that you have participated in, one that you consider was successful and one that was unsuccessful, explaining the work the groups were trying to accomplish. After you have
Describe a group that you are currently participating in where you would like to improve the group process. After describing the group and its work, indicate how well the group is performing with

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