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project managers
Project Management In The Construction Industry From Concept To Completion 1st Edition Saleh A. Mubarak - Solutions
You are a general contractor with projects spread across three states (Florida, Georgia, and Alabama). You have an opportunity to take on a project in Puerto Rico. Write a plan to prepare for this project.
What recommendations do you have for a contractor who wants to do business in a new country or region?
What are the factors that encourage a contractor to do business in other countries or regions?
“Contractor: Even if you don’t travel the world, the world will still come to you!” Please explain this statement in the age of multiculturalism.
There are many types of owner’s difficult personalities the project manager may have to deal with. Mention one of these types and create a scenario where you (the project manager) use your emotional intelligence to manage the situation and get things under control.
Mention four different ways to practice emotional intelligence in your daily life.
“Work for the best outcome” is an emotional intelligence rule. Give some examples. You can use the situation in Exercise 47 as one example.
You are a project manager of a major construction company. You had a meeting with an owner to inform him of a delay resulting from underground conditions that you believe entitle you to an extension of time. The owner was angry and insisted that no extension of time will be granted and reminded you
Emotional intelligence starts with thoughts, and then feelings, and finally behavior. Give an example.
Emotional intelligence focuses on managing emotions but there is a difference between managing your own emotions and “managing” others’ emotions. Elaborate on this point.
What are the four components (steps) of emotional intelligence?
Define emotional intelligence, EI. How does EI help a project manager, both with their own team members and with external parties?
What does the expression “power of persuasion” mean? Explain your answer with an example.
Why do many people consider communication as the foundation of all skills? Is listening part of communication with others?
Even though the dispute may be on financial issues, the negotiator or the mediator may focus on other issues, such as what? Explain how and why.
What are the skills needed for effective negotiation?
Why do we need negotiation skills? Why would a construction project manager need such skills?
What are the skills needed to resolve disputes?
You are a mediator in a long and complicated dispute. What are the measures you take in this situation that may not be taken in a minor dispute?
What are the steps to conflict resolution?
The term conflict generally has negative connotation, but do conflicts always bring only negative consequences?
What is a conflict? How do conflicts arise? Can conflicts arise among any of the contracting parties?
What is the concept of professional democracy? Does the problem usually come from the timid employee who is afraid of expressing their honest opinion for fear of retribution, or from the boss who does not create the atmosphere of such opinions?
You are a team leader. Joe, one of your team members, likes to brag about his contributions to the team. You heard him once saying to a colleague: The team would fail without me! You need to have a meeting with Joe. How would you handle the situation?
The leader must treat his/her team members with respect and trust. What does this mean?Are there limits?
What are the qualities of an effective team?
Are leaders born or made? Explain your answer.
Some leaders are described as dictators or stubborn, while they are getting a lot of praise by others.How would you justify these conflicting opinions?
One of the traits of leaders is the willingness to take risks in the pursuit of their goals. Taking the risk means being prepared for all possible consequences. Search for a story of a leader who took a major risk. Was it worth it?
Project managers must possess leadership skills, why?
Give an example of a leader (in any field). What are the criteria that made him/her a leader in your opinion?
What is leadership? Is leadership an antonym of management? Explain your answer.
You are the owner and CEO of a major construction company. You attended a presentation by a project management software company. You were impressed and decided to acquire the software despite the objection of your IT manager who does not believe this program is user-friendly enough. You went ahead
The plan you created in Exercise #18 takes a full year. How would you measure progress?
Discuss the “Solid Support Group” the president of a company must form before implementing any major change. What is the role of this group?
You are the CEO of a construction company. Your company is still using old methods for cost estimating, accounting, and other functions. You decided to acquire an ERP system which will bring substantial change to the 100+ employees. Write a plan, itemizing your steps with a timeline.Discuss each
Discuss the Kübler–Ross Change Curve using a practical example.
Classify people in their reaction to a mandated change, in society or a corporation.
What are the steps for a change at the corporate level?
What is change management? How do people change? Is change obligatory or a choice?
Discuss the obligations in the life of a project manager: how they interact and compete with each other. How can the project manager manage them all effectively and efficiently?
Is stress good or bad for us? Discuss this issue in detail.
Lisa is a good employee, but she likes to leave things till the last minute because she believes she performs better under pressure. This practice upsets and stresses you. In a recent incident, Lisa missed the deadline for an important task because of a family emergency. You believe that she should
Time management needs several skills, mention eight of them.
Prepare Eisenhower Matrix and fill the four quadrants (avoid the items mentioned in the example in this chapter.)
Jack, a cost estimator in your company, is always late on appointments, frantically rushing to do things, and complaining about “too much work and not enough time.” He is an honest person, but you think he is trying to cover something he does not want you to know. By looking at other employees,
If time management is summarized in two words, what would these two words be and why?
How do you define time management?
The project manager has many duties and responsibilities. It takes a lot of skills to do the job of the construction project manager. Mention some of these duties and responsibilities.
You are the owner of a construction company. One of your cost estimators approached you expressing his/her interest in filling a project manager’s position. He/she studied for this position and obtained a PMP certificate. However, your own observations show a lack of “people skills” on
Construction is a technical field, so why does a project manager need to have other non-technical skills?
What are the three groups of knowledge and skills a typical project manager needs?
Do research on the topic of “soft skills”: What does this term mean and what topics are usually included in it?
It looks like the economy is coming to slow times that may last for several years. You know you cannot survive unless you take major steps including tightening the belt and saving on items that are not basic. You like to downsize but keep operating (bend down till the storm passes away.) Write a
Your main office has unused space. A person approached you to rent part of this unused space.You are concerned about privacy and security because the tenant will share some common facilities.Analyze the situation, mentioning the factors that will make this proposal acceptable to you. Also, mention
You are the president of a construction company. The main office has a large area of land, most of it used as a parking lot and storage for materials and equipment. Your operations manager suggests building a garage on the lot that will do the maintenance for all the company’s vehicles and
You are a consultant, and you were hired by a construction company to help make a decision regarding opening a regional office in a location where you have two on-going projects and possibly more coming in the near future. Currently, the main office runs operations there, but it is over 1000 miles
You are the president of a construction company. You like to keep control of your staff, so you lean more toward the functional organization. Mark, one of your project managers, is a solid believer in the projectized structure. He is always arguing with you for control of his staff. He likes to be
Your company signed a contract to build a project, but you do not have a project manager available.Your choices are:a. Hire a new qualified project manager.b. Assign the responsibility to Joe, a qualified project manager who is responsible for ongoing project not far away from the proposed
Your company uses excavators in almost all projects, yet you do not own any excavators but rent them on as-needed basis. You are thinking of changing this practice and believe you will save money by purchasing two excavators now (and perhaps more in the future). Make an analysis and mention the
You are the head of the IT department in a major construction company. The president of the company sent you an email expressing interest in acquiring an ERP program. Create a plan to find the needs of the company and match them with the best available program in the market.
You are the owner and manager of a midsize construction company. You have a highly qualified and loyal scheduler, but his work fills only 50% of his time as a full-time employee. You do not like to see him leave but you cannot justify his salary for 50% of work only. What would you do?
The main office has many expenses to the construction company, such as rent, salaries and benefits, utilities, and others. Some people suggest these are unnecessary expenses (waste), while some of the employees themselves say they are overburdened, and they would like to see more employees added.
How does a major construction company handle the human resources requirements and their transition to starting projects and closing projects?
What does project administration mean and what does it cover?
A company decided to expand its operations in a new region. It finished its first project there on time. The client was happy but there was barely any profit. How do you look at the project success from a corporate perspective? (Do not use the Success Model spreadsheet.)
Redo exercise 16 with 3.2% cost overrun.
An office building project is to be built with a very strict budget. The “success criteria” and their weights are as follows:CriteriaWeight Cost 45 Schedule 20 Safety 10 Environment 5 Change orders 5 Claim disputes 5 Relationship with other parties 5 Public image 2 Satisfied employees/workers 3
In exercise 14, assuming an unforeseen condition delayed the contractor by 10 days. Since the project finish deadline is very strict, the owner demanded project acceleration so the project could be finished on time. This led to a claim by the contractor which made the budget overrun 3.8%. Calculate
A project for a World Cup stadium is to be built with a very strict deadline schedule. The “success criteria” and their weights are as follows:CriteriaWeight Cost 20 Schedule 40 Safety 6 Environment 7 Change orders 5 Claim disputes 5 Relationship with other parties 5 Public image 8 Satisfied
How does the success of the project differ among project partners: The owner, the designer, and the contractor?
How do you define project success?
Talk to a construction project manager about the documentation system:a. What type of system do they use?b. How do the main office and projects communicate?c. Any offices in a different country? If yes, any challenges?d. What do they do for cyber security? Any issues with hackers?e. Did they ever
In the previous two questions, investigate all the improvements that were implemented. Ask the question: do any of these improvements require prior preparation? Focus on planning and early preparation.
Talk to a construction project manager about tips that may:a. Increase the productivity,b. Reduce the cost,c. Improve safety, andd. Improve labor conditions and morale.
Talk to a construction project manager about lessons learned:a. Any mistake happened in the past that they made adjustments to make sure it will not happen again?b. Any area where they discovered ways to improve performance?c. Any new technology applied that helps improve performance in any way?
Now, you are the CEO of the construction company for the project in Exercise 6. How would you handle the transition between individual projects and the main office? Each project manager is communicating with you as if he/she is your top priority, but your top priority is the welfare of the company.
The project is ending in about two months. As a project manager, how would you prepare for it?Discuss your actions regarding the workers, staff, equipment, surplus materials, trash, and the site itself.
What are the general contractor’s obligations after the construction close-out regarding the site?
Is construction close-out and contract close-out synonymous or they are different?
What does construction close-out mean and what does it include?
What does “project walkthrough” include? What does it mean to the owner or to the general contractor?Is there one final walkthrough or could there be more than one?
What does a project’s substantial completion mean? How different it is from final completion?
An owner and a contractor signed a contract for building a project in Chicago, Illinois, at a lump‐sum cost of US$3,550,000. The project is supposed to start in April and finish by the end of the same year. The owner had unexpected problems in financing the project that forced a four‐month
What are the skills needed for mediation?
What are the skills needed for negotiation?
Compare arbitration and litigation methods.
Compare negotiations and mediation methods.
What is the DRB method? What advantages does it have over the other methods?
What are the methods for resolving delay claims?
It has been said that the winner of a dispute is usually the party with better documentation.Elaborate on the importance of documentation in the context of proving / disproving claims.
A contractor filed a claim for time extension and monetary compensation for differing site conditions.The soil report submitted by the owner prior to signing the contract said the soil is sand, but during excavation, at depth of around 6 feet, the contractor confronted green clay with a substantial
A contractor filed a claim for time extension and monetary compensation for removing an onsite old utility pole that was not on the site plan submitted by the owner prior to signing the contract.How would you resolve this claim?
A contractor filed a claim for time extension due to extreme weather conditions. The owner refused the claim citing climate report showing that this area is prone to extreme weather conditions at this time of the year. How would you resolve this claim?
An owner issued a change order that adds more work but insisted on keeping the project’s original completion date. Will the contractor qualify for extra monetary compensation in lieu of a time extension? Justify your answer.
An owner issued a change order to an activity, extending its duration from 5 to 8 days. If this activity had 4 days of total float, would the contractor be entitled to time extension, monetary compensation, both, or neither? Justify your answer.
What are the types of delays in terms of the contractor’s entitlement?
What is a Force Majeure? What conditions must apply for an event to be classified as force majeure?
What situations trigger change orders/claims?
The earlier the change is decided, the less of a negative impact on the project it will cause.Explain this statement and give an example.
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