New Semester Started Get 50% OFF Study Help! --h --m --s Claim Now

Question Answers

Textbooks

Find textbooks, questions and answers

Oops, something went wrong!

Change your search query and then try again

Result Not Found

Books FREE
Study Help
Tutors
AI Study Planner NEW
Sell Books

Search
Sign In
Register

study help
business
management accounting

Management 4th Canadian Edition Barry Wright, Daniel G. Bachrach, John R. Schermerhorn - Solutions

The interactive leadership style, sometimes associated with women, is characterized by ____________.(a) inclusion and information sharing(b) use of rewards and punishments(c) command and control(d) emphasis on position power
What are the three variables that Fiedler’s contingency model uses to diagnose the favourability of leadership situations, and what does each mean?
When Marcel Henry took over as leader of a new product development team, he was both excited and apprehensive. “I wonder,” he said to himself on the first day in his new assignment, “if I can meet the challenges of leadership.” Later that day, Marcel shared this concern with you during a
In the psychological contract, job security is a(n) ____________, whereas loyalty is a(n) ____________.(a) satisfier factor, hygiene factor(b) intrinsic reward, extrinsic reward(c) inducement, contribution(d) attitude, personality trait
Self-serving bias is a form of attribution error that involves ____________.(a) blaming yourself for problems caused by others(b) blaming the environment for problems you caused(c) poor emotional intelligence(d) authoritarianism
If a new team leader changes job designs for persons on her work team mainly “because I would prefer to work the new way rather than the old,” the chances are that she is committing a perceptual error known as ____________.(a) halo effect(b) stereotype(c) selective perception(d) projection
If a manager allows one characteristic of a person, say a pleasant personality, to bias performance ratings of that individual overall, the manager is committing a perceptual distortion known as ____________.(a) halo effect(b) stereotype(c) selective perception(d) projection
Use of special dress, manners, gestures, and vocabulary words when meeting a prospective employer in a job interview are all examples of how people use ____________ in daily life.(a) projection (b) selective perception (c) impression management (d) self-serving bias
A person with a(n) ____________ personality would most likely act unemotionally and manipulatively when trying to influence others to achieve personal goals.(a) extraverted(b) sensation-thinking(c) self-monitoring(d) Machiavellian
When a person believes that he or she has little influence over things that happen in life, this indicates a(n) ____________ personality.(a) low emotional stability(b) external locus of control(c) high self-monitoring(d) intuitive-thinker
Among the Big Five personality traits, ____________ indicates someone who is responsible, dependable, and careful with respect to tasks.(a) authoritarianism(b) agreeableness(c) conscientiousness(d) emotional stability
The ____________ component of an attitude is what indicates a person’s belief about something, whereas the ____________ component indicates a specific positive or negative feeling about it.(a) cognitive, affective(b) emotional, affective(c) cognitive, attributional(d) behavioural, attributional
The term used to describe the discomfort someone feels when his or her behaviour is inconsistent with an expressed attitude is ____________.(a) alienation(b) cognitive dissonance(c) job dissatisfaction(d) person–job imbalance
Job satisfaction is known from research to be a good predictor of ____________.(a) job performance(b) job burnout(c) conscientiousness(d) absenteeism
A person who is always willing to volunteer for extra work or to help someone else with his or her work is acting consistent with strong ____________.(a) job performance (b) self-serving bias (c) emotional intelligence (d) organizational citizenship
Which statement about the job satisfaction–job performance relationship is most likely based on research?(a) A happy worker will be a productive worker.(b) A productive worker will be a happy worker.(c) A productive worker well rewarded for performance will be a happy worker.(d) There is no link
A(n) ____________ represents a rather intense but short-lived feeling about a person or a situation, whereas a(n) ____________ describes a more generalized positive or negative state of mind.(a) stressor, role ambiguity(b) external locus of control, internal locus of control(c) self-serving bias,
Through ____________, the stress people experience in their personal lives can create problems for them at work while the stress experienced at work can create problems for their personal lives.(a) eustress(b) self-monitoring(c) spillover effects(d) selective perception
What is a healthy psychological contract?
When Scott Yaremchuk picked up a magazine article on how to manage health care workers, he was pleased to find some advice.Scott was concerned about poor or mediocre performance on the part of several physiotherapists in his clinic. The author of the article said that the “best way to improve
Lower-order needs in Maslow’s hierarchy match well with ____________ needs in ERG theory.(a) growth(b) affiliation(c) existence(d) achievement
When a team member shows strong ego needs in Maslow’s hierarchy, the team leader should find that ____________ will be motivating to him or her.(a) alternative work schedules(b) praise and recognition for job performance(c) social interactions with other team members(d) easy performance goals
A worker with a high need for ____________ power in McClelland’s theory tries to use power for the good of the organization.(a) position(b) expert(c) personal(d) social
In Herzberg’s two-factor theory, base pay is considered a(n) ____________ factor.(a) valence(b) satisfier(c) equity(d) hygiene
Which of the following is a correct match?(a) McClelland—ERG theory(b) Skinner—reinforcement theory(c) Vroom—equity theory(d) Locke—expectancy theory
The expectancy theory of motivation says that motivation = expectancy × ____________ × ____________.(a) rewards, valence(b) instrumentality, valence(c) equity, instrumentality(d) valence, equity
When someone has a high and positive “expectancy” in the expectancy theory of motivation, this means that the person ____________.(a) believes he or she can meet performance expectations(b) highly values the rewards being offered(c) sees a link between high performance and available rewards(d)
In the ____________ theory of motivation, someone who perceives herself under-rewarded relative to a co-worker might be expected to reduce his or her performance in the future.(a) ERG(b) acquired needs(c) two-factor(d) equity
In goal-setting theory, the goal of “doing a better job” would not be considered a good source of motivation because it fails the test of goal ____________.(a) acceptance (b) specificity (c) challenge (d) commitment
The law of ____________ states that behaviour followed by a positive consequence is likely to be repeated, whereas behaviour followed by an undesirable consequence is not likely to be repeated.(a) reinforcement(b) contingency(c) goal setting(d) effect
____________ is a positive reinforcement strategy that rewards successive approximations to a desirable behaviour.(a) Extinction(b) Negative reinforcement(c) Shaping(d) Merit pay
B. F. Skinner would argue that “getting a paycheque on Friday” reinforces a person for coming to work on Friday, but it does not reinforce the person for having done an extraordinary job on Tuesday. This is because the Friday paycheque fails the law of ____________ reinforcement.(a) negative(b)
When a job is redesigned to allow a person to do a whole unit of work from beginning to end, it becomes high on which core characteristic?(a) Task identity(b) Task significance(c) Task autonomy (d) Feedback
A typical compressed workweek schedule involves 40 hours of work done in ____________ days.(a) 3(b) 4(c) 5(d) a flexible number of
A term often used to describe someone who is a long-term but part-time hire is ____________ worker.(a) contingency(b) virtual(c) flexible(d) permatemp
What preferences does a person with a high need for achievement bring to the workplace?
Where is the common ground in Maslow’s, Alderfer’s, and McClelland’s views of human needs?
How can a manager combine the powers of goal setting and positive reinforcement to create a highly motivational work environment for workers with high needs for achievement?
When a group of people is able to achieve more than what its members could by working individually, this is called ____________.(a) social loafing(b) consensus(c) viability(d) synergy
One of the recommended strategies for dealing with a group member who engages in social loafing is to ____________.(a) redefine tasks to make individual contributions more visible(b) ask another member to encourage this person to work harder(c) give the person extra rewards and hope he or she will
In an organization operating with self-managing teams, the traditional role of ____________ is replaced by the role of team leader.(a) chief executive officer(b) first-line supervisor(c) middle manager(d) general manager
An effective team is defined as one that achieves high levels of task performance, member satisfaction, and ____________.(a) resource efficiency(b) future viability(c) consensus(d) creativity
In the open-systems model of teams, the ____________ is an important input factor.(a) communication network(b) decision-making method(c) performance norm(d) set of membership characteristics
The team effectiveness equation states the following: Team effectiveness = Quality of inputs + ( ____________ − Process losses).(a) Process gains(b) Leadership impact(c) Membership ability(d) Problem complexity
A basic rule of team dynamics states that the greater the ____________ in a team, the greater the conformity to norms.(a) membership diversity(b) cohesiveness(c) task structure(d) competition among members
Members of a team tend to start to get coordinated and comfortable with one another in the ____________ stage of team development.(a) forming(b) norming(c) performing(d) adjourning
One way for a manager to build positive norms within a team is to ____________.(a) act as a positive role model(b) increase group size(c) introduce groupthink(d) isolate the team
To increase the cohesiveness of a group, a manager would be best off ____________.(a) starting competition with other groups(b) increasing the group size(c) acting as a positive role model(d) introducing a new member
Groupthink is most likely to occur in teams that are ____________.(a) large in size(b) diverse in membership (c) high-performing (d) highly cohesive
A team member who does a good job at summarizing discussion, offering new ideas, and clarifying points made by others is providing leadership by contributing ____________ activities to the group process.(a) required(b) task(c) disruptive(d) maintenance
A ____________ decision is one in which all members agree on the course of action to be taken.(a) consensus(b) unanimous(c) majority(d) nominal
A team performing very creative and unstructured tasks is most likely to succeed using ____________.(a) a decentralized communication network(b) decisions by majority rule(c) decisions by minority rule(d) more task than maintenance activities
Which of the following approaches can help groups achieve creativity in situations where lots of interpersonal conflicts are likely to occur?(a) nominal group technique(b) minority rule(c) consensus(d) brainstorming
How can a manager improve team effectiveness by modifying inputs?
Marcos Martinez has just been appointed manager of a production team operating the 11 p.m. to 7 a.m. shift in a large manufacturing firm. An experienced manager, Marcos is pleased that the team members really like and get along well with one another, but they also appear to be restricting their
When the intended meaning of the sender and the interpreted meaning of the receiver are the same, a communication is ____________.(a) effective(b) persuasive(c) selective(d) efficient
The use of paraphrasing and reflecting back what someone else says in communication is characteristic of ____________.(a) mixed messages(b) active listening(c) projection(d) lose–lose conflict
Which is the best example of a supervisor making feedback descriptive rather than evaluative?(a) You are a slacker.(b) You are not responsible.(c) You cause me lots of problems.(d) You have been late to work three days this month.
When interacting with an angry co-worker who is complaining about a work problem, a manager skilled at active listening would most likely try to ____________.(a) suggest that the conversation be held at a better time(b) point out that the conversation would be better held at another location(c)
When a manager uses email to send a message that is better delivered face to face, the communication process suffers from ____________.(a) semantic problems(b) a poor choice of communication channels(c) physical distractions(d) information overload
If a visitor to a foreign culture makes gestures commonly used at home even after learning that they are offensive to locals, the visitor can be described as ____________.(a) a passive listener(b) ethnocentric(c) more efficient than effective(d) an active listener
In order to be consistently persuasive when communicating with others in the workplace, a manager should build credibility by ____________.(a) making sure rewards for compliance are clear(b) making sure penalties for noncompliance are clear(c) making sure they know who is the boss(d) making sure
A manager who understands the importance of proxemics in communication would be likely to ____________.(a) avoid sending mixed messages(b) arrange workspaces so as to encourage interaction(c) be very careful in the choice of written and spoken words(d) make frequent use of email messages to keep
A conflict is most likely to be functional and have a positive impact on performance when it is ____________.(a) based on emotions (b) resolved by arbitration (c) caused by resource scarcities (d) of moderate intensity
An appeal to higher-level goals is an example of a(n) ____________ approach to conflict management.(a) avoidance(b) structural(c) dysfunctional(d) self-serving
The conflict management style with the greatest potential for true conflict resolution involves ____________.(a) compromise(b) competition(c) smoothing(d) collaboration
When a person is highly cooperative but not very assertive in approaching conflict, the conflict management style is referred to as ____________.(a) avoidance(b) authoritative(c) smoothing(d) collaboration
The three criteria of an effective negotiation are quality, cost, and ____________.(a) harmony(b) timeliness(c) efficiency(d) effectiveness
In classic two-party negotiation, the difference between one party’s minimum reservation point and the other party’s maximum reservation point is known as the ____________.(a) critical choice (b) arena of indifference (c) myth of the fixed pie (d) bargaining zone
The first rule of thumb for gaining integrative agreements in negotiations is to ____________.(a) separate the people from the problems(b) focus on positions(c) deal with a minimum number of alternatives(d) avoid setting standards for measuring outcomes
Explain the relationship between conflict intensity and performance.
After being promoted to store manager for a new branch of a large department store chain, Mei-Yu was concerned about communication in the store. Six department heads reported directly to her, and 50 full-time and part-time sales associates reported to them. Given this structure, Mei-Yu worried
The process of management involves the functions of planning, ____________, leading, and controlling.(a) accounting(b) creating(c) innovating(d) organizing
An effective manager achieves both high-performance results and high levels of ____________ among people doing the required work.(a) turnover(b) effectiveness(c) satisfaction(d) stress
Performance efficiency is a measure of the ____________ associated with task accomplishment.(a) resource costs(b) goal specificity(c) product quality(d) product quantity
The requirement that a manager answer to a higher-level boss for performance results achieved by a work team is called ____________.(a) dependency(b) accountability(c) authority(d) empowerment
Productivity is a measure of the quantity and ____________ of work produced, relative to the cost of inputs.(a) quality (b) cost (c) timeliness (d) value
____________ managers pay special attention to the external environment, looking for problems and opportunities and finding ways for the organization to best deal with them.(a) Top(b) Middle(c) Lower(d) First-line
The accounting manager for a local newspaper would be considered a ____________ manager, whereas the editorial director for sports would be considered a ____________ manager.(a) general, functional(b) middle, top(c) staff , line(d) senior, junior
When a team leader clarifies desired work targets and deadlines for members of a work team, he or she is fulfilling the management function of ____________.(a) planning(b) delegating(c) controlling(d) supervising
The process of building and maintaining good relationships with others who may help implement a manager’s work agendas is called ____________.(a) governance(b) networking(c) authority(d) entrepreneurship
In Katz’s framework, top managers tend to rely more on their ____________ skills than do first-line managers.(a) human(b) conceptual(c) decision-making(d) technical
The research of Mintzberg and others concludes that managers ____________.(a) work at a leisurely pace(b) have blocks of private time for planning(c) are never free from the pressures of performance responsibility(d) have the advantages of flexible work hours
When someone holds a negative attitude toward minorities, this is an example of ____________. When a team leader with a negative attitude toward minorities makes a decision to deny advancement opportunities to an East Asian team member, this is an example of ____________.(a) discrimination,
Trends in the new workplace include which of the following?(a) More emphasis by managers on giving orders.(b) More attention by organizations to valuing people as human assets.(c) Less teamwork.(d) Less concern for work–life balance among the new generation of workers.
The manager’s role in the “upside-down pyramid” view of organizations is best described as providing ____________ so that workers can directly serve ____________.(a) direction, top management(b) leadership, organizational goals(c) support, customers(d) agendas, networking
The management function of ____________ is being performed when a retail manager measures daily sales in the women’s apparel department and compares them with daily sales targets.(a) planning(b) agenda setting(c) controlling(d) delegating
Discuss the importance of ethics in the relationship between managers and the people they supervise.
Explain how “accountability” operates in the relationship between(a) a team leader and her team members, and (b) the same team leader and her boss.
Explain how the “glass ceiling effect” may disadvantage newly hired Aboriginal university graduates in a large corporation.
You have just been hired as the new head of an audit team for a national accounting firm. With four years of experience, you feel technically well prepared for the assignment. However, this is your first formal appointment as a “manager.” Things are complicated at the moment.The team has 12
The assumption that people are complex with widely varying needs is most associated with the ____________ management approaches.(a) classical(b) neoclassical(c) behavioural(d) modern
The father of scientific management is ____________.(a) Weber(b) Taylor(c) Mintzberg(d) Katz
When the registrar of a university deals with students by an identification number rather than a name, which characteristic of bureaucracy is being displayed and what is its intended benefit?(a) division of labour, competency(b) merit-based careers, productivity(c) rules and procedures,
If an organization was performing poorly and Henri Fayol was called in as a consultant, what would he most likely suggest to improve things?(a) Teach managers to better plan and control.(b) Teach workers more efficient job methods.(c) Promote to management only the most competent workers.(d) Find
One example of how scientific management principles are applied in organizations today would be:(a) conducting studies to increase efficiencies in job performance.(b) finding alternatives to a bureaucratic structure.(c) training managers to better understand worker attitudes.(d) focusing managers
The Hawthorne studies raised awareness of how ____________ can be important influences on productivity.(a) structures(b) human factors(c) physical work conditions(d) pay and rewards
Advice to study a job, carefully train workers to do that job, and link financial incentives to job performance would most likely come from ____________.(a) scientific management(b) contingency management(c) Henri Fayol(d) Abraham Maslow
The highest level in Maslow’s hierarchy includes ____________ needs.(a) safety(b) esteem(c) self-actualization(d) physiological
Which management theorist would most agree with the statement“If you treat people as grown-ups they will perform that way”?(a) Argyris(b) Deming(c) Weber(d) Fuller

Showing 4600 - 4700 of 5025

First
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51

Step by Step Answers

Services

Sitemap
Fun
Definitions
Become Tutor
Used Textbooks
Study Help Categories
Recent Questions
Expert Questions
Campus Wear
Sell Your Books

Company Info

Security
Copyrights
Privacy Policy
Terms & Conditions
SolutionInn Fee
Scholarship
Online Quiz
Give Feedback, Get Rewards

Get In Touch

About Us
Contact Us
Career
Jobs
FAQ
Student Discount
Campus Ambassador

Secure Payment

Download Our App

© 2026 SolutionInn. All Rights Reserved