Questions and Answers of Business Communication Process

Just a generation ago, business-people were businessmen, letter carriers were postmen, and flight attendants were stewardesses. A sea of change in language now dictates gender neutrality to avoid
You may have heard about the so-called “ugly American,” the demanding, ethnocentric traveler who finds fault with all that is different abroad. But a recent survey among 4,500 hotel owners
Why do you think business writing differs from school essay writing?
List the three phases of the writing process and summarize what happens in each phase. Which phase requires the most time?
What six factors are important in selecting an appropriate channel to deliver a message? What makes one channel richer than another?
How does profiling the audience help a business communicator prepare a message?
Why is it OK to use instant messaging abbreviations (such as BTW) and happy faces in messages to friends but not OK in business messages?
A wise observer once said that bad writing makes smart people look dumb. Do you agree or disagree, and why?
Why should business writers strive to use short, familiar, simple words? Does this “dumb down” business messages?
What is wrong with the following statement? Pertaining to the above-referenced infraction, all employees are herewith warned by the undersigned not to install private software on company computers.
What is wrong with using expressions such as you claim, complaint, criticism, defective, failed, mistake, and neglected?

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