Business Ethics Case Studies And Selected Readings 9th Edition Marianne M. Jennings - Solutions

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What values do you rely on in offering your advice? Imagine that you are examining this chapter’s Opening Decision Point in one of your classes on marketing or organizational behavior.What conclusions would you reach about who or what is responsible? What advice would you offer to Wells Fargo or
What do you think motivated the company’s decision to offer the community $5,000 to hire its own expert? Why do you think the community was insulted? If you were the company’s local manager, what would you have done? In August 2011, it was reported that an oil pipeline, owned by the energy
What facts would be helpful to you, as an outsider, in evaluating the company’s behavior after the spill? In August 2011, it was reported that an oil pipeline, owned by the energy company Enbridge, had sprung a leak near the tiny, remote town of Wrigley in Canada’s Northwest Territories. Not
What values are involved in this situation? How would Enbridge answer that question internally? How would the people of Wrigley answer that question, if asked? In August 2011, it was reported that an oil pipeline, owned by the energy company Enbridge, had sprung a leak near the tiny, remote town of
Explain three levels at which ethical decisions get made in business.
Explain the nature of business ethics as an academic discipline.
Explain why ethics is important in the business environment.
Explain why ethical responsibilities go beyond legal compliance.
Distinguish the ethics of personal integrity from the ethics of social responsibility.
Distinguish ethical norms and values from other business-related norms and values.
Describe ethical decision making as a form of practical reasoning.
Develop the knowledge base and skills needed to identify ethical issues.To summarize, as a field, business ethics investigates ethical questions that arise at the individual, organizational, and social/political level. As ethically responsible people, each of us should consider how we interact with
Understand how and why people behave unethically.To summarize, as a field, business ethics investigates ethical questions that arise at the individual, organizational, and social/political level. As ethically responsible people, each of us should consider how we interact with business as individual
Decide how we should act, what we should do, and the type of person we should be as individuals.To summarize, as a field, business ethics investigates ethical questions that arise at the individual, organizational, and social/political level. As ethically responsible people, each of us should
Create ethical organizations.To summarize, as a field, business ethics investigates ethical questions that arise at the individual, organizational, and social/political level. As ethically responsible people, each of us should consider how we interact with business as individual consumers,
Think through the social, economic, and political policies that we should support as citizens.To summarize, as a field, business ethics investigates ethical questions that arise at the individual, organizational, and social/political level. As ethically responsible people, each of us should
A healthy diet is becoming increasingly important for consumers, especially women aged 25–35. As a result, they are taking active steps to ensure they are eating healthy but are also looking for other traits, including convenience, natural ingredients, and sensory appeals in order to achieve
Sophie just completed a sales training course with one of the firm’s most productive sales representatives, Emma. At the end of the first week, Sophie and Emma sat in a motel room filling out their expense vouchers for the week. Sophie casually remarked to Emma that the training course stressed
Lael was just hired by Best East Motels into their manager training program and was excited about the potential benefits after her graduation from Florida State University. Working part-time and going to school fulltime was the norm for her, but the Best East job replaced her two part-time jobs.
After Megan Jones finished her BS degree in Management at The University of Rhode Island, she landed a great job with the “app” developing company Global App Creations(GAC). In her six months of training in Human Resources(HR) she faced challenges but enjoyed working with people and solving
Demarco just graduated from Texas University and had been snatched up by Xeon Natural Resources Incorporated, one of the top natural resource extraction companies in the world. Because he was Brazilian, bilingual, and spoke several specific Brazilian dialects, his stationing in Brazil was a
Jayla just landed an internship with Acme Incorporated in the Payroll Department. She was excited because these internships usually turned into a full-time job after graduation. Jayla was hired by Deon, the head of the Payroll Department. He told her about their policies and stressed the need for
Daniel just graduated from Michigan University and landed a job as a copywriter at Young, Olsen, Lindle, and Olson (YOLO) Advertising assigned to one of the subsidiary accounts of Delicious Uber Bacon Ingredients Extraordinaire Corporation. This conglomerate was primarily a food processing
One year out of the Pennsylvania university system, Randy was hired by Meeker, a medical warehouse that provides pharmaceutical products to various hospitals and clinics within a three-state area. Meeker was the dominant company in the market. Equipped with his BS degree, Randy was eager to learn,
Ahmed was an Arizona University student and spent 20 hours each week working at the university library. He liked the library because it was quiet and he could study some of the time. One interesting aspect of the library was the access to incredible databases, some of which were only for the
Steven, a junior at Northeast State, just started working part-time at a local fast food restaurant chain. Although not his dream job, it paid for tuition and books, and the restaurant gave him the flexible schedule he needed for school. After a few months, Steven found he got along well with all
CrudeOil, a subsidiary of a major energy multinational that manufactures oil drilling parts around the world, experienced a lag in sales. The board of directors brought in a new manager to revamp the company. They recommended Jim Stone as the new manager because he had an impeccable reputation for
Connor graduated from Southern Arizona University with a BS in operations and logistics after he came back from his tour in the army. His work in the army prepared him well as a manager in operations and logistics, and it showed when he was hired at AlumaArc, a manufacturing facility that produced
Dr. Robert Smith owned his family practice for over 20 years. He came from a family of success. His father was a brain surgeon and his mother a well-known author. His younger brother, Saul, owned his own accounting firm for several years but came to work with Dr. Smith after he sold it for a modest
When Jim began working in the human resources department at KR Electronics, he was impressed with the number of advancement opportunities the job offered.His first task was to monitor reports that came in from employees through the company’s ethics hotline. It was a simple job but one Jim felt
Candace always tried to do the right thing but did not know what to do in this dilemma. She knew someone would get hurt. All because of an overzealous supervisor, she thought sadly.Two years ago Candace took a job at ABCO Corporation in its public relations division. Although new to the corporate
Even though Todd had just graduated from Indiana University, he interned with Jennings Department Store for two summers. This experience helped him get promoted to section manager once he graduated. Although Todd was young and most of the people he managed were older, they respected him because of
Mary, a recent college graduate from Stanford University, works for JSYK Incorporated, a realty company that represents clients interested in either buying or selling businesses.As a “business broker,” Mary’s job is to arrange sales just like a normal realtor. On the outskirts of town, a
Mei-li stared at the code of ethics she received when she first began to consult with Business Equipment Corporation(BEC). Right there, under the heading “Competition,” it stated, “BEC strongly believes in the competitive process.While we are dedicated to selling the best products, we have a
Charles worked at Butterfly Corporation for two years after graduating from the University of Texas. He liked his job but the firm was going through some rough times. Because the firm was losing money, Douglas, the CEO, set increasingly rigorous performance goals.Charles noticed a lot of employees
“I want you to find any documentation that might be incriminating and destroy it. If anyone comes asking, deny any payments. Also, contact the person you made the payments to. Do what it takes to make sure he denies that D&R made any improper payments to him.” Raul hung up the phone. He knew if
After graduating from college and working a few years at a small technology firm, Preet scored a high-level job in the logistics department at Amex Corporation. Amex sells high-quality electronic products that are extremely popular among technical savvy young adults. Part of Preet’s job involves
Stacy, a recently hired employee of a growing local CPA firm called Dewey, Cheatume, and Howe, just passed all four parts of the CPA exam. The University of Virginia prepped her well for her new job, and the partners had high expectations for Stacy because she scored near the top of her graduating
David Hannigan had come far since he started working at a subsidiary of Emper Corp., a manufacturer of automobile parts. He began as a line manager after graduating from UCLA four years ago. His skills at maintaining efficiency, his leadership, and his repartee with the factory workers soon gained
Jared worked for Darwin Chemical Company (DCC) for four years. DCC is a multinational corporation with subsidiaries in eight countries. About six months ago Jared was offered a job as a plant manager for its Chinese subsidiary.“We don’t usually offer this opportunity to someone who has only
VW hopes its settlement with U.S. regulators will be the first step toward putting the scandal behind it. As part of its plea, VW agreed to a three-year probation, a ban on selling diesel vehicles in the United States, and an independent compliance monitor who will oversee VW’s operations over
After graduating from Ohio State, Keisha got a job in the marketing and public relations department at a small soda company called Smith’s Sodas. Smith’s Sodas specializes in high-quality fruit-flavored soft drinks with unique flavors such as pomegranate, raspberry, blueberry, and coconut. The
The emergence of Uber has influenced many services to follow the Uber business model.There are similar firms that offer ride-sharing services, and there are firms that want to be an Uber-type business in the way they deliver goods and services. For example, Cargomatic has developed an app to help
With the above considered, it is no surprise that Wells Fargo is struggling to keep customers.Despite taking credit for the scandal, having the CEO step down, and implementing marketing campaigns targeted at rebuilding consumer trust, Wells Fargo’s business practices have been compromised in the
Monsanto faces challenges that it must address, including lingering concerns over the safety and the environmental impact of its products. The company needs to enforce its code of conduct effectively to avoid organizational misconduct. Monsanto also faces scrutiny from antitrust authorities who are
Despite the setbacks it experienced during the recession, the future looks bright for Starbucks.In 2015 the company underwent a 2-for-1 stock split as its way of addressing record highs in the company’s stock history. Since then revenue growth in the restaurant industry has decreased as more
Walmart can be viewed through two very different lenses. Some think the company represents all that is wrong with America, while others love it. In response to criticism, and in an attempt to initiate goodwill with consumers, the company has continued to improve stakeholder relationships and make
New Belgium Brewing Company’s efforts to embody a sustainability-oriented business has paid off with a very loyal following—in fact, the company expanded the number of tours it offers of its facilities due to such high demand. The company has also been the recipient of numerous awards. Past
The NCAA strives to prevent unethical behavior in collegiate athletics by objectively setting and enforcing standards of conduct. It also encourages and helps universities establish their own system of compliance and control, since the ultimate responsibility lies with the universities and the
off as a small search engine and ranking system and has become one of the most profitable Internet companies in the world. Today the company is the owner and provider of products that go above and beyond simply a search engine. While there might be a risk of Google overextending itself, the company
Zappos remains committed to serving its customers and employees. So far, the company has retained its unique culture and continues to expand into new product categories. In one interview, Hsieh talked about the growth of Zappos and how he believes expanding into the clothing and merchandise market
The Galleon case is the largest investigation in history into insider trading within hedge funds. Twenty-six people were charged with fraud and conspiracy. Galleon closed in 2009 after investors quickly withdrew over $4 billion in investments from the company. In addition, over a dozen companies’
Lululemon focuses much of its efforts on the legacy that it will leave behind (the legacy it is creating now for future generations). Throughout the years, Lululemon has created a culture of promoting a healthy lifestyle, which can be achieved through healthy eating, yogi tradition, and in-store
Whole Foods strives to be a profitable company while also maintaining an ethical standpoint when making decisions related to its customers, employees, and all affected stakeholders.Consistently being ranked as one of the best companies to work for, Whole Foods has demonstrated its commitment toward
Despite its continued conflict with the EU government over its tax arrangements, Apple appears optimistic about its future. The company has created a cult following of consumers who are intensely loyal to Apple products. Apple’s products are meant to offer superior solutions to those of
PepsiCo is the classic business success story, starting with one man’s invention to becoming a multimillion dollar enterprise with operations across the globe. With success comes controversy, which ultimately the company could not avoid. PepsiCo is moving toward a more balanced stakeholder
The city of Dixon, Illinois has dramatically changed many of its practices to ensure nobody has the extent of power Rita had to commit fraud for so long. After she was fired, the city hired a new finance director who reorganized the city’s finances and restructured the department. She implemented
Herbalife continues to be a successful direct selling company despite various accusations of improper activity over the years—most recently Bill Ackman’s campaign to prove it is a pyramid scheme. In 2016 the company reached worldwide net sales of $$4.5$ billion in spite of Ackman’s efforts
CVS is implementing strategies and allocating resources in the hope of achieving an ethical culture that benefits all stakeholder groups. This helps CVS to maximize ethical decision making and remain sustainable for years to come. It seems the company has learned from previous ethical lapses by
The example of Enron shows how an aggressive corporate culture that rewards high performance and gets rid of the “weak links” can backfire. Enron’s culture encouraged intense competition, not only among employees from rival firms but also among Enron employees themselves. Such behavior
The global market presents firms with more complex ethical issues than they would experience if operations were limited to one country and one culture. Moral standards vary across cultures. In some cases, cultures change and evolve to accept conduct that was not previously acceptable. For example,
In the early 1980 s, Colombian drug barons, large landowners, industrialists, and bankers, with the cooperation of the Colombian government, began to create private paramilitary units to combat the left-wing guerrilla forces. By the mid-1990s, the largest and most well-organized paramilitary group
The pirate industry has taken hold in Somalia, and with 23,000 ships coming through the Gulf of Aden annually, the operations of pirates appear to be located centrally. There are 18 to 21 ships hijacked each year, with the hijacking going all the way through the harbor negotiation stages. Another
PricewaterhouseCoopers (or PwC, as it is known), one of the United States' "Big 4" accounting firms, has had a tax practice in Russia since the time that country changed from Communist rule. One of PwC's clients in Russia was Yukos, a major Russian oil company that is now bankrupt. Russia's Federal
NLC issued a report that Liz Claiborne, Walmart, Ann Taylor, Esprit, Ralph Lauren, JCPenney, and Kmart were using subcontractors in China that use Chinese women (between the ages of 17 and 25) to work 60 to 90 hours per week for as little as 13 to 23 cents per hour. According to the 1998 report,
Bhopal is a city in central India with a population, in 1984 , of 800,000 . Because it was, at that time, home to the largest mosque in India, Bhopal was a major railway junction. Its main industries consisted of manufacturing heavy electrical equipment, weaving and printing cotton cloth, and
Once the Consumer Product Safety Commission prohibits the sale of a particular product in the United States, a manufacturer can no longer sell the product to U.S. wholesalers or retailers. However, the product can be sold in other countries that have not prohibited its sale. The same is true of
Although the merits and problems of breast-feeding versus using infant formula are debated in the United States and other developed countries, the issue is not so balanced in third-world nations. Studies have demonstrated the difficulties and risks of bottle-feeding babies in such places. First,
Penalties for individuals who have violated the FCPA can run up to $\$ 250,000$ per violation and five years' imprisonment. Corporate fines can be up to $\$ 2$ million per violation. Also, under the Alternative Fines Act, the Justice Department can seek to obtain two times the benefit the bribe
The Fédération Internationale de Football Association (FIFA) is the world's foremost soccer (or futbol/football) governing body. FIFA's purpose is to regulate and promote soccer around the world. FIFA consists of six constituent continental confederations-the Confederation of North, Central
Siemens is a German conglomerate that has been in business since 1847 with its three divisions of Energy, Health Care, and Industry. Siemens has 428,200 employees and operates in 190 countries, producing wind turbines and high-speed trains and providing engineering services on all types of
One in every five new Walmart stores around the world is located in Mexico. With 209,000 employees there, Walmart is the largest private employer in the country. The expansion of the giant retailer in Mexico has been remarkable. The expansion has also resulted in both an internal investigation as
It all began with a raid by Chinese officials on a small travel agency in Shanghai. What the investigators found were fake contracts and travel invoices that were used to cover payments to doctors, hospitals, foundations, government officials, and anyone else who had connections to China's health
Following a 12-day trial in 2012, Walter Cardin, a safety manager for the Shaw Group, was convicted of eight counts of fraud against the United States, for falsifying injury reports for his company's work at the TVA's Brown's Ferry Nuclear Station. Based on the false reports, the Shaw Group was
For the past five years, Congress has been considering a bill that would require commercial truckers to install electronic recorders, often called "black boxes" on all of their trucks. Currently, commercial truckers keep track of their hours on the road through paper logs. The paper logs were
In 2007, Eleazar Torres-Gomez fell into an industrial dryer at the Cintas plant where he worked. He was killed before anyone even noticed that he had fallen into the dryer from the moving conveyor belt where he was picking up loose clothes. The manufacturer of the equipment provides warnings about
Aaron Feuerstein was the third generation chief executive officer and chairman of the board of Malden Mills, a privately held company started in Massachusetts that produced fabric and evolved to manufacture Polartec, an advanced fleece fabric that became a favorite of outdoor clothiers. Located in
Purchasing agent Jim G. Locklear began his career as a retail buyer with Federated Department Stores in Dallas, where he became known for his eye for fashion and ability to negotiate low prices. After 10 years with Federated, he went to work for Jordan Marsh in Boston in 1987 with an annual salary
Jeffries spent a total of $\$ 1.6$ million on 14 Fidelity traders. ${ }^{16}$The SEC and the National Association of Securities Dealers (NASD) (now FINRAFinancial Industry Regulatory Authority) brought civil charges against Jeffries and required the firm to pay $\$ 5.5$ million in fines and
The stock market of the late 1990 s and early 2000 s represented a period of irrational exuberance. Investors invested as they never had, egged on by analysts who could say no evil of the companies they were to evaluate. For example, Citigroup is the parent company of Salomon Smith Barney, an
Edward Snowden had an impressive résumé, having worked for Dell and the CIA prior to taking a position with the consulting firm, Booz Allen Hamilton. As part of his work with both Dell and Booz Allen Hamilton, Mr. Snowden worked at the U.S. government's National Security Agency (NSA) on his
Darlene Druyun was a lifetime government employee, working her way up through the system to a position of Air Force acquisition officer. In the early 1990s, she was mentioned in an inspector general's report for speeding up payments to McDonnell Douglas through the backdating of some records. She
This tale of a sort of sting operation required participation from business, government, and a professional. John Nicolo was a real property appraiser who did appraisal work for Eastman Kodak, Inc. (Kodak) at the request of one of Kodak's now-former employees, Mark Camarata, who served as Kodak's
English-only policies in the workplace have become the fastest-growing area of Equal Employment Opportunity Commission (EEOC) complaints as well as litigation under Title VII. In 1996, the EEOC had 30 discrimination complaints related to English-only policies of employers. Since 1996, the EEOC has
Kimberly Cloutier was a member of the Church of Body Modification. In 1997, during her job interview for a position at Costco, Ms. Cloutier sported four tattoos and multiple earrings, but she had no facial piercings. She was hired and given a copy of the Costco dress code, which was modified
Called the "Ban the Box" movement, Koch Industries is the latest large U.S. corporation (employing more than 60,000 people in the United States alone) to drop its application question about prior criminal convictions. Koch's general counsel and senior vice president said that the reasoning behind
From Barack and Michele Obama to Bill and Melinda Gates, to Brad Pitt and Angelina Jolie, romance befalls many at work, whether they are working at a law firm or a software company, or making a movie together. Romance is even more prevalent among the less famous. The data indicate that $39 \%$ of
The policy defined women capable of bearing children as "all women except those whose inability to bear children is medically documented." The policy defined unacceptable lead exposure as the OSHA standard of 30 micrograms per deciliter in the blood or 30 micrograms per cubic centimeter in the
Facebook has a policy on removing hate speech from its site. Over the past year, some Facebook employees have been arguing that Donald Trump's posts about banning Muslims from entering the United States should be removed because they violate the site's hate speech policy. The argument reached Mr.
Draft FCB cooperated with Walmart by providing copies of the e-mail communications between its employees and Roehm and Womack. However, Draft FCB also released a statement indicating that the employee who was communicating with Womack about employment for the two had no authority to negotiate such
Another problem with the open sites is that the students are posting personal information with the result that they are accessible by a nefarious element. Students' cell phone numbers, addresses, whereabouts, and other information is easily obtained from these sites and can enable stalkers and
"Troll Tracker" was a popular blogger in the world of patent litigation. In fact, the blogger confessed to being a patent lawyer. The focus of the blog was "patent trolls," the name patent lawyers give to businesses that purchase patents and then sue large companies to recover for infringement.
Ms. Suzy Wetlaufer, then-editor of the Harvard Business Review, interviewed former GE CEO and business legend, Jack Welch, for a piece in the business magazine. She asked in December 2001 that the piece be withdrawn because her objectivity might have been compromised. Those at the magazine did
The "Don't rock the boat" attitude is frequently seen as the virtuous road. Confrontation is messy-there are often hurt feelings. There are embarrassing revelations. There are destroyed careers. There are costs. Whether confrontation involves sexual misconduct by an assistant school principal or
Many employees believe that a good performance evaluation does not translate into more money or benefits. ${ }^{89}$ And many employees are unclear as to what "meets expectations" means. ${ }^{90}$ Some employees believe the annual performance evaluations are a means to protect companies from
Ann Hopkins was a senior manager in the Management Advisory Services division of the Price Waterhouse Office of Government Services (OGS) in Washington, DC. After earning undergraduate and graduate degrees in mathematics, she taught mathematics at her alma mater, Hollins College, and worked for
Randi W. was a 13-year-old minor who attended the Livingston Middle School where Robert Gadams served as vice principal. On February 1, 1992, while Randi was in Gadams's office, Gadams sexually molested Randi.Gadams had previously been employed at the Mendota Unified School District (from 1985 to
T-Mobile's CEO, John Legere, has made T-Mobile the "best wireless carrier," according to consumer reports. At the time of that glowing report, T-Mobile had passed by Sprint to become the third largest wireless carrier in the United States. ${ }^{1}$ That growth and recognition was largely the
Chrysler ran an ad featuring Eminem during the Super Bowl in February 2011, and the ad was rated as one of the best for the game. In May 2011, Audi ran an ad at German auto show that had the "feel" of the Eminem Chrysler "Lose Yourself" ad. Subsequently, the German auto show ad made its way onto
It was advertised as "The Fight of the Century" and the "Battle for Greatness," Manny Pacquiao versus Floyd Mayweather. No one is clear whether the promoters meant the century as the past 100 years or just the 15 years that had elapsed into our century at the time the right was being promoted. It

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Business Ethics Case Studies And Selected Readings 9th Edition Marianne M. Jennings - Solutions

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