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business
business ethics
Business Ethics Decision Making For Personal Integrity And Social Responsibility 5th Edition Laura Hartman, Joseph DesJardins, Chris MacDonald - Solutions
You will need to draft a memorandum to your chief executive identifying the value of a triple-bottom-line approach, which would represent an enormous shift from the firm’s current orientation. What are three key points that you could make, and how would you best support this argument?
Now that you have an understanding of corporate culture and the variables that impact it, how would you characterize an ethically effective culture, one that would effectively lead to profitable and valuable long-term sustainability for the firm?
What are some of the greatest benefits and hazardous costs of compliance-based cultures?
Assume you have a number of suppliers for your global apparel business. You have in place a code of conduct both for your workplace and for your suppliers. Each time you visit a particular supplier, even on unannounced visits, it seems as if that supplier is in compliance with your code. However,
You are aware of inappropriate behavior and violations of your firm’s code of conduct throughout your operation. In an effort to support a collegial and supportive atmosphere, however, you do not encourage co-workers to report on their peers. Unfortunately, you believe that you must make a shift
A large U.S.-based corporation has decided to develop a mission statement and then conduct training on a new ethics program. It engages you to assist in these endeavors. What activities would you need to conduct in order to complete this project? What are some of the concerns you should be sure to
Put yourself in the position of someone who is establishing an organization from the ground up. What type of leader would you want to be? How would you create that image or perception? Do you create a mission statement for the firm and/or a code of conduct? What process would you use to do so?
With regard to employee recognition in the workplace, what effects would a program like “employee of the month” have on the corporate culture, and what factors might lead you to recommend it as a motivational program for your company?
Identify an industry in which you would like to work and choose a company for whom you would like to work, ideally. Use the company’s website to learn about its core values and culture in order to find your best fit and then explain your choice. Next, identify a company at which you would not
Define corporate culture.
Explain how corporate culture impacts ethical decision making.
Discuss the differences between a compliance-based culture and a values-based culture.
Discuss the role of corporate leadership in establishing the culture.
Explain the difference between effective leaders and ethical leaders.
Explain how various reporting mechanisms such as ethics hotlines and ombudspersons can help integrate ethics within a firm.
Discuss the role of assessing, monitoring, and auditing the culture and ethics program.
Explain how culture can be enforced via governmental regulation.
What are the main elements of business ethics management? To what extent are they likely to be used in large versus small companies?
What are codes of ethics and how useful are they for the management of business ethics?
Set out the main types of relationship that corporations can have with their stakeholders. Are any of these types preferable? Explain your answer with reference to examples from current business practice.
What Is social accounting and why do companies engage in it?
Assess the relative benefits and drawbacks of environmental management in supporting a for mal approach to business ethics management. How does this differ from a more informal approach to business ethics management?
Identify a well-known business leader and critically examine the case that they are an ethical leader.
What differences are evident between the two companies in terms of the range of issues dealt with in the reports and the depth of coverage on specific issues?
To what extent can these differences be explained by the country or industry differences?What other explanations might there be?
Assess the apparent quality of the social accounting approach utilized by each company according to Zadek et al’s (1997) criteria.
How appropriate would it be for the two companies to use the same standardized approach?
Why is the ownership of corporations different from that of other forms of ‘property’? What implications does this have for the nature of shareholder rights?
Define corporate governance. What are the main ethical problems that arise in the area of corporate governance?
‘Executive pay is not an ethical issue—it is just a question of paying people a market rate. Critically evaluate this statement using examples from contemporary business practice.
In this chapter we have mentioned a number of times the financial crisis of the late 2000s. In your view, what are the main reasons from an ethical perspective for the occurrence of this crisis?Also, what potential solutions would you see to prevent such problems occurring again?
Define insider trading. What are the main ethical arguments against insider trading?
How is the technological environment shaping corporate governance? Find at least three examples from the chapter and consider what the future of corporate governance could look like in an increasingly digitized world.
Set out as clearly as you can the system of corporate governance that operates in your home country.
To what extent is the system you have set out in accordance with the Anglo-American or the continental European governance model? How would you explain any differences?
What priority does this system appear to accord different stakeholders?
Do you think that the governance system in your country provides a fair basis for corporate activity?
What rights do employees have in a business context? To what extent are employee rights protected by:(a) The employment contract?(b) Legislation?
Do firms have an ethical obligation to increase diversity in the workplace? Provide arguments for and against, providing examples where relevant.
What is reverse discrimination? What are the main ethical arguments for and against reverse discrimination ?
What are the four main types of privacy that employees might expect? Provide examples where each type of privacy might potentially be violated in a business context.
What conditions influence low payment of wages? Are some of the causes of low wages more ethically justifiable than others?
What responsibility should employers have for ensuring that their employees maintain an appropriate work-life balance? Set out some practical steps that employers could take to improve work-life balance and ensure a sustainable workplace environment for employees.
What ethical issues or problems has the firm faced with respect to employees? Are there specific employee rights that appear to be most at risk of violation?
Explain why you think these issues have arisen. Be as specific as you can as to the likely causes.
How has the firm gone about dealing with these problems? Detail the specific practices as well as What you think its overall strategy to labour rights might be.
|n which ways is the protection or violation of employee rights likely to impact upon the financial success of the firm?
How would you advise the company to go forward with its labour rights strategy?
Critically evaluate the proposition that business ethics is an oxymoron.
‘Business ethics is of no practical importance to managers. Debates about right and wrong should be left in the classroom: Critically evaluate this statement using examples where appropriate.
What is the relationship between business ethics and the law?
‘Business ethics do not really matter to small firm owners. They will get away with whatever they can in order to succeed: Critically examine why such a view of small firms might be pervasive and whether it is likely to be accurate.
What is globalization and why is it important for understanding business ethics? Select one multinational corporation based in your home country and set out the different ways in which globalization might have implications for business ethics in that corporation.
What is sustainability? To what extent do you think it is possible for corporations in the following industries to be sustainable? Explain your answers.(a) Tobacco industry.(b) Oil industry.(c) Car industry.
List the incidents that you have unearthed, and identify the main issues and criticisms in each case.
To what extent is it possible to classify these as ethical as opposed to legal violations?
Which companies have been implicated in each case? Are these large or small businesses, local or international in scope? Explain your findings.
In which country has each incident taken place? Can you identify any national or regional influences on the types of cases that have come to light?
What are the main implications of the /egal status of corporations for notions of corporate social responsibility?
‘Only human beings have a moral responsibility for their actions’. Critically assess this proposition in the context of attempts to ascribe a moral responsibility to corporations.
What is enlightened self-interest? Compare and evaluate arguments for CSR based on enlightened self-interest with more explicitly moral arguments.
According to Archie Carroll, what are the four levels of CSR? How relevant is this model in a European, Asian, or African-context?
Explain the difference between normative, descriptive, and instrumental versions of stakeholder theory. To what extent do stakeholders have intrinsic moral rights in relation to the management of the corporation?
Define the extended view of corporate citizenship. Give examples to illustrate the concept.
Select one of the following companies:(a) BMW (www.bmwgroup.com)(b) Distell (httos:/Awww.distell.co.za)(c) Panasonic (www.panasonic.com)Investigate the company’s website and set out the main aspects of its corporate citizenship programmes.Which aspects of its programmes might be said to be
What are ethical theories and why, if at all, do we need them?
\s ethical theory of any practical use to managers? Assess the benefits and drawbacks of ethical theory for managers in a global economy.
Define ethical absolutism, ethical relativism, and ethical pluralism. To what extent is each per spective useful for studying and practising business ethics?
What are the two main families of Western modernist ethical theories? Explain the difference between these two approaches to ethical theory.
Which ethical theory do you think is most commonly used in business? Provide evidence to support your assertion and give reasons explaining why this theoretical approach is more likely than others to dominate business decisions.
You are the manager of FoodFile, a busy city-centre restaurant catering mainly to local office workers at lunchtimes and an eclectic, fashionable crowd of professionals in the evenings. You are proud of your renowned food and excellent service. Most of your staff have been with you since you opened
Select a business ethics problem or dilemma that you have faced or which has arisen in an organization of which you have been part, either as an employee, a student, or a manager.Briefly describe the basic details of the case, and identify and discuss the main business ethics issues involved.Set
What is the difference between descriptive and normative ethical theories?
Set out the four stages in Rest's (1986) ethical decision-making process. What practical use is the model for managers seeking to understand ethical and unethical behaviour in their organizations?
Is the prevalence of unethical behaviour in business due to a few ‘bad apples’ or is it more a case of good apples in bad barrels? How would your answer differ for government or civil society organizations?
Describe Kohlberg’s theory of cognitive moral development and critically evaluate its contribution to our understanding of ethical decision-making in organizations. What are the main implications of the theory for business leaders?
What are the two main types of issue-related factors in ethical decision-making? What is the significance of these factors for managers seeking to prevent ethical violations in their organizations?
What are the main impacts of bureaucracy on ethical decision-making? How would you suggest that a highly bureaucratic organization could enhance its employees’ ethical decision-making?
Look at a recent business scandal that has made the headlines. Identify the main people involved in the scandal and investigate their individual characteristics. Then identify the key situational factors that may have influenced their behaviour. Which of these individual and situational factors
Think about a situation in which you have witnessed someone engaging in unethical behavior but in which you failed to do anything about it. (If you can’t think of an example from your own experience, imagine yourself in the position of someone you know about who has witnessed such a situation.)
Consider your own personal values and explain where they originated. Can you pinpoint their origins? To what degree have you chosen your own values? To what degree are your own values products of your family, your religious or cultural background, or your generation? Does it matter where values
What one small change do you think would have the biggest impact on the world today? Share it in a brief essay, then convince your reader why it is so important that she or he should also care about that issue to the same extent. It may be effective to use the theories discussed in prior chapters
Your CEO recognizes you as having unusually strong skills in decision making and communications, and so she asks for guidance on how to best communicate her plans for an imminent reduction in your company’s workforce. What are some of the key strategies you will suggest she employ in reaching
Describe the qualities you believe are necessary in an “ethical leader.” Provide support for your point of view and explain why a leader should display these qualities in order to be considered “ethical.” Then identify someone you believe embodies these qualities in her or his leadership
How can a global firm best ensure that it is taking into account the perceptual differences that may exist as a result of diverse cultures, religions, ethnicities, and other factors when creating a worldwide marketing plan?
As a class exercise, write a brief account of any unethical or ethically questionable experience you have witnessed in a work context. Read and discuss the examples in class, keeping the authors anonymous. Consider how the organization involved allowed or encouraged such behavior and what might
Linda is trying to raise funds to support the creation of a free clinic in a poor neighborhood in her hometown. She has been trying very hard, but she has not been able to raise enough money to get the clinic up and running. One day, she gets a huge check from a high-profile business executive whom
What values do you think motivated the engineers at Volkswagen who devised the method for falsifying emissions tests? How do you think their motivation may have evolved over the years that the scheme was in play? What do you think they would have said if asked, five years before being caught, to
Describe a process for ethically responsible decision making.
Apply this model to ethical decision points.
Explain the reasons why “good” people might engage in unethical behavior.
Explore the impact of managerial roles on the nature of our decision making.
A helpful first step in ethical analysis is to look for harms and benefits. What harms were done by this fraud? Can you explain exactly what the ethical wrong was? Other than consumers, who else was harmed? Who benefited? Did the parties who benefited deserve the benefit? Were any benefits unfair
Where would you place primary responsibility for this scandal: individual employees who forged customers’ accounts, managers who oversaw those employees, senior executives, board members, or the corporation itself?In December 2013, the Los Angeles Times published the results of an ongoing
Sometimes when we assign responsibility, we are looking for someone to blame, someone who is at fault. Who do you blame in this case?In December 2013, the Los Angeles Times published the results of an ongoing investigation into Wells Fargo. The Times report described high-pressure sales practices
Sometimes the question of responsibility is asked so that we can identify the cause and, in turn, prevent it from happening again. What recommendations would you make to prevent this from happening again?In December 2013, the Los Angeles Times published the results of an ongoing investigation into
How do you understand the difference between a fiduciary model and a transactional, consumerist model of the business–customer relationship? What reasons exist for the fiduciary model? Why would a financial or banking firm (or law firm, accounting firm, or hospital) not seek to make as much money
What facts would help you make your decision? Imagine that you are examining this chapter’s Opening Decision Point in one of your classes on marketing or organizational behavior.What conclusions would you reach about who or what is responsible? What advice would you offer to Wells Fargo or
What aspects of this case raise values that are particular to managers? Imagine that you are examining this chapter’s Opening Decision Point in one of your classes on marketing or organizational behavior.What conclusions would you reach about who or what is responsible? What advice would you
What stakeholders should be involved in your advice? Imagine that you are examining this chapter’s Opening Decision Point in one of your classes on marketing or organizational behavior.What conclusions would you reach about who or what is responsible? What advice would you offer to Wells Fargo or
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