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business
business ethics
Business In Action 8th Edition Courtland Bovee - Solutions
Identify and explain four important types of managerial skills.
How does leadership differ from management?
Ethical considerations. Apart from meeting the company’s future talent needs, do managers have a personal ethical obligation to help their employees develop and advance in their careers? Explain your answer.
You’re the youngest person in your department, and you just got promoted to department manager? What steps could you take to make sure all your employees have confidence in your management and leadership?
How much of the manager’s time is spent on each of the four management functions? Is this the allocation you expected?
Ask whether this is a typical workday for this manager. If it isn’t, what does the manager usually do differently? During a typical day, does this manager tend to spend most of the time on one particular function?
Of the four management functions, which does the manager believe is most important for good organizational performance? Do you agree?
What experience, skills, and business background do the two leaders have? Do you see any striking similarities or differences in their backgrounds?
What kinds of business challenges have these two leaders faced? What actions did they take to deal with those challenges? Did they establish any long-term goals or objectives for their company? Did the articles mention a new change initiative?
Describe the leadership strengths of these two people as they are presented in the articles you selected. Is either leader known as a team builder? Long-term strategist? Shrewd negotiator? What are each leader’s greatest areas of strength?
How will your experiences as an employee affect the leadership style you adopt when you become a manager?
Explain the major decisions needed to design an organization structure.
Mobile devices gives companies a new add another set of options for team projects and other collaborative efforts, particularly when used with cloud computing. Mobility lets workers participate in online brainstorming sessions, seminars, and other formal or informal events from wherever they happen
Define four major types of organization structure.
Should Cemex open Shift up to business partners and customers, in addition to employees? Why or why not? If it did, what factors would the company have to consider first?
Explain how a team differs from a group, and describe the six most common forms of teams.
How could Cemex use Shift to recruit new employees?
If Kiesel experienced an increase in orders from its website over a period of two weeks, should it expand its production capacity to make sure it can handle increased demand in the future? Why or why not?
Define supply chain management, and explain its strategic importance.
Define motivation, and identify the classical motivation theories.
How did technology-enhanced production help the company achieve its goals for financial performance? For customer service? For growth or expansion?
Business is booming. Sales last month were 50 percent higher than the month before, and so far, this month is looking even better than last month. Should you hire more people to accommodate the increase? Explain your answer.
Before adding the new technology, what did the company do to analyze its existing production process? What changes, if any, were made as a result of this analysis?
What problems led the company to rethink its production process? What kind of technology did it choose to address these problems? What goals did the company set for applying technology in this way?
In a brief email message to your instructor, explain how the company uses blogging to build relationships with customers and potential customers, employees and potential employees, and other stakeholder groups.
Summarize your findings in a brief email message to your instructor.
Identify the strengths and weaknesses of goal-setting theory.
Describe the job characteristics model, and explain how it helps predict motivation and performance.
List five managerial strategies that are vital to maintaining a motivated workforce.
What is management by objectives?
What are the core job dimensions in the job characteristics model?
Why do managers often find it difficult to motivate employees who remain after downsizing? Explain your answer in terms of one or more motivational theories discussed in the chapter.
Ethical Considerations. Motivational strategies that reward employees for meeting specific performance targets can encourage them to work hard—sometimes too hard. Overwork can contribute to mental and physical health problems as well as interfere with other aspects of employees’ lives. As a
You manage the customer service department for an online clothing retailer. Customers tend to call or email with the same types of complaints and problems, day after day, and your employees are getting bored and listless. Some are starting to miss more days of work than usual, and several have quit
How do you motivate yourself when faced with school assignments or projects that are difficult or tedious? Do you ever try to relate these tasks to your overall career goals? Are you more motivated by doing your personal best or by outperforming other students?
In a brief email message to your instructor, provide four or five important tips for ensuring successful telecommuting work arrangements.
What are the potential risks of emphasizing personality, particularly offbeat personality, in the recruiting process?
Which questions did you find most difficult to answer? What insights did you gain about your strengths and weaknesses by answering those questions? Why is it a good idea to rehearse your answers before going to an interview?
How should a positive, upbeat culture handle the inevitable disappointments and tragedies that happen in any company, from the need to terminate low performers to the death of an employee.
What do human resources managers do?
Explain the steps used to develop and evaluate employees.
Identify the most significant categories of employee benefits and services.
When you begin interviewing as you approach graduation, you will need to analyze job offers that include a number of financial and nonfinancial elements. Which of these aspects of employment are your top three priorities: a good base wage, bonus or commission opportunities, profit-sharing
Concept Integration. Of the five levels in Maslow’s hierarchy of needs, which is satisfied by offering salary? By offering health-care benefits? By offering training opportunities? By developing flexible job descriptions?
Mediation and arbitration are forms of alternative dispute resolution (ADR), so named because they offer alternatives to resolving disputes through lawsuits. Mediate.com (www.mediate.com) offers extensive information about mediation, and the American Arbitration Association (www.adr.org offers
Identify a recent situation in which a labor union went on strike in an attempt to force an employer to drop plans to reduce wages, benefits, or job security. Choose either the union’s position or the company’s position, and do the research necessary to write a compelling one-page argument for
Explain the role of labor unions, and contrast the perspectives of employees and employers on the issue of unionization.
Form a team with several students who have chosen the same side in the dispute from “Sharpening Your Communication Skills.” In a debate against another team that has taken the other side in the dispute, try to convince the rest of the class that your side is justified in taking the stance it
Identify the three most important pieces of labor relations legislation in the 20th century.
Is it economically healthy for the United States when individual states compete against one another to attract companies, as Washington and South Carolina have done in the case of Boeing, for example? Why or why not?
Explain how unions are structured, and describe the organizing process.
Explain the procedures for addressing employee grievances and arbitrating disputes.
What is a collective bargaining agreement?
How does mediation differ from arbitration?
Ethical Considerations. Is it wrong for employees to try to convince each other to vote for or against unionization? How much pressure should employees be allowed to exert on each other during union organizing campaigns?
Characterize the ongoing conflict over union organizing efforts.
If union members strike because of what they perceive to be unfair treatment by managers, would strikebreaking replacements be guilty of an ethical lapse by temporarily filling those positions? Why or why not?
Should the federal government step in and mandate one set of union laws for all 50 states so that companies can play states against each other in labor negotiations? Why or why not?
List three steps you can take to help you make the leap from consumer to business professional.
Discuss the five major environments in which every business operates.
Explain the purpose of the six major functional areas in a business enterprise.
Summarize seven of the most important business professions.
Identify seven components of professionalism.
What are four ways that business can benefit society?
Do all companies have an R&D function? Explain your answer.
How does the role of a financial manager different from the role of an accountant?
Define economics, and explain why scarcity is central to economic decision making.
Is each item good news or bad news for the economy? Why? What does each news item mean for large and small businesses? Report your team’s findings to the class. Did all the teams come to the same conclusions about each headline? Why or why not? With your team, discuss how these different
Differentiate among the major types of economic systems.
Are the fluctuations in the business cycle predictable?
Is it beneficial for the country as a whole for individual U.S. states to compete with one another to attract companies? (Offering tax breaks in exchange for building new facilities is a common tactic states use to attract commercial investment, for example.)
How might government and education leaders work with business to minimize structural unemployment?
How might the word “free” affect public and political discussions of free-market systems?
Conduct research to identify a company that has installed a telepresence system. What kinds of meetings does the firm use the telepresence system for? What advantages does the system give the company?
Explain why nations trade, and describe how international trade is measured.
Present your analysis to the class and compare your conclusions with those reached by other teams.
Discuss the nature of conflicts in global business, including free trade and government interventions into international trade.
Discuss the importance of understanding cultural and legal differences in the global business environment.
Define the major forms of international business activity.
Discuss the strategic choices that must be considered before entering international markets.
What is a floating exchange rate?
How many Japanese yen does one U.S. dollar buy right now? (You can find the foreign exchange rate for the yen at www.x-rates.com and many similar sites.)
Investigate the foreign exchange rate for the yen against the dollar over the past month. Is the dollar growing stronger (buying more yen) or growing weaker (buying fewer yen)?
Should the U.S. government promote trade policies that benefit some companies or industries while potentially harming others? Why or why not?
Your college’s career center offers numerous resources to help you launch your career. Imagine that you write a blog for students at your college, and you want to introduce them to the center’s services. Write a blog post of 300 to 400 words, summarizing what the center can do for students.
Select a local service business where you have been a customer. How does that business try to gain a competitive advantage in the marketplace? Write a brief summary describing whether the company competes on speed, quality, price, innovation, service, or a combination of these attributes. Be
Explain the concept of adding value in a business, and identify the major types of business.
Choose a category of products that has been changed dramatically by the ability to deliver value digitally. In a brief email message to your instructor, explain how digital technology revolutionized this market segment.
In teams assigned by your instructor, each member will first identify one career path (such as marketing or accounting) that he or she might like to pursue after graduation and share that choice with the rest of the team. Each team member will then research the others’ career options to find at
What is a business model?
Why is mobile connectivity considered a disruptive technology?
What goods or services does the company manufacture or sell?
How does the company set its goods or services apart from those of its competitors? Does the company compete on price, quality, service, innovation, or some other attribute?
How do the company’s customer communication efforts convey those competitive advantages?
If individual accountability is an essential element of professionalism, why is it also important to be an effective team player? Explain your answer.
Do laws and regulations always restrict or impede the efforts of business professionals, or can they actually help businesses? Explain your answer.
If consumers are willing to wait weeks or months for the latest iPhone, why does Apple need to worry about producing enough phones to meet immediate demand?
The subprime mortgage crisis that helped throw the global economy into the Great Recession bewildered a lot of people. In a brief paragraph (no more than 100 words), explain what a subprime mortgage is and why these loans helped trigger the recession.
If Apply temporarily can’t meet demand for a product, should it raise the price to bring supply and demand into balance? Why or why not?
Apple is famously secretive about the details of upcoming product launches, leaving consumers and industry insiders to speculate on the features and functions of new models. What effect might this have on demand?
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