Questions and Answers of Business 12th

What is the significance of a performance appraisal? How do managers appraise employees?
What are the two types of training programs? Relate training to kinds of jobs.
What activities are involved in acquiring and maintaining the appropriate level of qualified human resources? Name the stages of the selection process.
Distinguish among job analysis, job descriptions, and job specifications. How do they relate to planning in human resources management?
What is the value of having a diverse workforce, and why does it present challenges to human resources managers?
Could management avoid some of the problems brought out in this controversy by published policies and rules?Unlike mediation and conciliation, arbitration leads to a binding decision that in most
What is the first step for the manager to take before the firing?What reactions may a manager find when firing an employee today?How many persons should be present during the actual firing of an
What are advantages of laws forbidding employers from accessing employees’ social media activities?What are disadvantages of laws forbidding employers from accessing employees’ social media
Why are sustainability job opportunities increasing in the business field?Why might a large organization want to adopt a sustainability position or department?Describe the responsibilities for
Describe Cirque du Soleil’s recruitment and interview process.Why is creativity of new hires important to Cirque du Soleil?What are some of the difficulties in hiring such a diverse group of
Name some of the hygiene factors at The Container Store.Name some of the ways that The Container Store motivates its employees.Do you believe Tindell’s statement that highly satisfied employees
Could others in the organization accept such creative behaviors?
What would be the likely (positive and negative) results of making work more like play?
Are these forces real, or imagined?
What prevents managers from making work more like play?
Consider a person who is homeless: How would he or she be motivated and what actions would that person take? Use the motivation process to explain. Which of the needs in Maslow’s hierarchy are
Why are motivational strategies important to both employees and employers?
Name and describe some flexible scheduling strategies. How can flexible schedules help motivate workers?
Identify and describe the job-design strategies.
What is theory Z? How can businesses apply theory Z to the workplace?
Contrast the assumptions of theory X and theory Y. Why has theory Y replaced theory X in management today?
What are Herzberg’s hygiene and motivational factors? How can managers use them to motivate workers?
Explain Maslow’s hierarchy of needs. What does it tell us about employee motivation?
What was the goal of the Hawthorne studies? What was the outcome of those studies?
Describe the motivation process.
Why do managers need to understand the needs of their employees?
Why are human relations programs important in the workforce?
Who should be responsible for products that do not meet minimum health standards? The owners/operators? Or the workers?Was there something in the employer’s actions and attitude that drove the
Can you explain why a successful military review and parade would be so effective in raising morale and a sense of esprit de corps?Will having a military review and parade maintain morale if there
What are the advantages of using work-from-home policies to motivate employees?What are the disadvantages of using work-from-home policies to motivate employees?What impact do you feel reversing a
How does Wegmans empower employees?Describe the employee benefits Wegmans offers and how this motivates them to offer better customer service.How might Wegmans’ sustainability endeavors influence
Why do you think that Mars Inc. refuses to become a public company?How does Mars Inc. motivate its employees?How does employee motivation at Mars Inc. contribute to the firm’s success?Mars is the
Describe how taking risks to increase its operational capacity turned Home Run Inn pizza into the top player in the frozen pizza industry.Why is Home Run Inn able to compete at prices higher than its
Compare and contrast OM at McDonald’s with that of Honda of America. Compare and contrast OM at McDonald’s with that of a bank in your neighborhood.
When might a firm decide to inspect a sample of its products rather than test every product for quality?
Describe some of the methods a firm may use to control inventory.
What is flexible manufacturing? How can it help firms improve quality?
What criteria do businesses use when deciding where to locate a plant?
In what industry would the fixed‑position layout be most efficient? The process layout? The product layout? Use real examples.
Who is involved in planning products?
Compare and contrast a manufacturer versus a service provider in terms of operations management.
Differentiate among the terms operations,production, and manufacturing.
What role do supply chain managers play in the success of businesses?
Would the use of a robot save the patient money? If so, would insurance firms opt for robotics operations all the time to cut costs?This is an age of automation and computerization. Marvels are
What is the purpose of statistical quality control?Is it important how Mary Witcher selected the two files that she “spot checked” in Alicia’s filing system?It seems to make sense that if a
Why are automakers attempting to develop more eco-friendly vehicles?What are some of the challenges in the manufacturing and adoption of hydrogen fuel cars?Why do you think Toyota is willing to
Describe some of the ways Lenovo sets itself apart from competitors.How might keeping the production process in-house help Lenovo?Lenovo, a Chinese computer company and one of the largest PC
Describe how suppliers of factory automation equipment are helping manufacturers to solve or prevent factory malfunctions.How might these remote monitoring systems create greater efficiencies at
Why do companies like Zappos incorporate the use of teams into their organizational structure?How does the use of teams contribute to the organizational culture?How does a focus on the work to be
Discuss how an organization’s culture might influence its ability to achieve its objectives. Do you think that managers can “manage” the organization’s culture?
How have technological advances made electronic oversight a necessity in many companies?
Discuss the role of the grapevine within organizations. How can managers use it to further the goals of the firm?
Discuss the different forms of organizational structure. What are the primary advantages and disadvantages of each form?
Define span of management. Why do some organizations have narrow spans and others wide spans?
Distinguish between centralization and decentralization. Under what circumstances is each appropriate?
Explain how delegating authority, responsibility, and accountability are related.
What are self-managed work teams and what tasks might they perform that traditionally are performed by managers?
Explain the difference between groups and teams.
Identify four types of departmentalization and give an example of each type.
How has technology created new job positions?
What was the organizational problem in this story? Can someone be responsible for something over which that person does not have authority?How should the new manager have handled Billy’s
Mrs. Nila Pratt was the informal leader in the management professor’s illustration, and Dr. Luce, the assistant dean, was the informal leader in the new dean’s organization. Why do certain
Describe methods some companies are using to increase employee interaction.Why is it important that employees interact with one another?Getting rid of cubicles, creating inconvenient work spaces, and
How does CarMax encourage employees to put customer needs first?How has CarMax developed a decentralized culture?Describe some ways that CarMax empowers its employees.CarMax makes it a priority to
How did Ford use strategic and tactical planning in its launch of the Ford Fusion? How did the company wide One Ford Plan contribute to the project-specific Launch Readiness plan?What was the
You are a manager of a firm that manufactures conventional ovens. Over the past several years, sales of many of your products have declined; this year your losses may be quite large. Using the steps
Give examples of the activities that each of the following managers might be involved in if he or she worked for the Coca-Cola Company:Financial managerProduction and operations managerPersonnel
What is the mathematical formula for perfect management? What do managers spend most of their time doing?
Explain the steps in the decision-making process.
What are three styles of leadership? Describe situations in which each style would be appropriate.
What skills do managers need? Give examples of how managers use these skills to do their jobs.
In what areas can managers specialize? From what area do top managers typically come?
Identify the three levels of management. What is the focus of managers at each level?
Name the five functions of management and briefly describe each function.
Why must a company have financial resources before it can use human and physical resources?
Explain why the American Heart Association would need management, even though its goal is not profit-related.
Why is management so important, and what is its purpose?
Why do large corporations want to become more like small businesses?
What demographic, technological, and economic trends are influencing the future of small businesses?
Describe the franchising relationship.
List the types of management and financial assistance that the Small Business Administration offers.
What types of financing do small entrepreneurs typically use? What are some of the pros and cons of each?
What decisions must an entrepreneur make when starting a small business?
What are the principal reasons for the high failure rate among small businesses?
What are the advantages of starting a small business? The disadvantages?
Which fields tend to attract entrepreneurs the most? Why?
What is one of the most common reasons people become entrepreneurs?
Why does it seem to be necessary for the owner(s) to be on the premises all the time?Can there be personality cults in small businesses? Is it possible for customers to create a personality cult
Why do you think the new expanded restaurant did not succeed?What could the Morgans have done differently in their planning?The textbook points out that one of the problems with small businesses is
Why do you think a simple concept such as a tablet case made from up-cycled material became successful?How were the ReFleece founders able to fund their start-up company? What risks did they accept
What characteristics do fraudsters and successful entrepreneurs share?What are some major differences in the personalities of fraudsters and successful entrepreneurs?Why is a lack of empathy fairly
What are some likely reasons that Chobani Yogurt has become such a success?Describe some of the challenges that Chobani is facing.Why is it such an issue when a major retailer drops a product from
What led The Walt Disney Company to believe that its theme parks would be successful internationally?What stumbling blocks did Disney encounter at the France and Hong Kong theme parks?What are some
Although NAFTA has been controversial, it has been a positive factor for U.S. firms desiring to engage in international business. What industries and specific companies have had the greatest
What effect does devaluation have on a nation’s currency? Can you think of a country that has devaluation or reevaluated its currency? What have been the results?
Distinguish between an absolute advantage and a comparative advantage. Cite an example of a country that has an absolute advantage and one with a comparative advantage.
If the United States were to impose additional tariffs on cars imported from Japan, what would happen to the price of Japanese cars sold in the United States? What would happen to the price of
Compare multinational and global strategies. Which is best? Under what circumstances might each be used?
Compare and contrast licensing, franchising, contract manufacturing, and outsourcing.
At what levels might a firm get involved in international business? What level requires the least commitment of resources? What level requires the most?

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