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PMP Project Management Professional Practice Tests 2nd Edition Kim Heldman, Vanina Mangano - Solutions
Risk strategy, methodology, and risk-related roles and responsibilities are all elements of what?A. Risk register B. Risk management plan C. Risk report D. Project documents
A project manager has just wrapped up a successful project in an environment that uses a streamlined hybrid approach to project delivery. Who is responsible for writing the project’s final report?A. All stakeholders B. Project sponsor C. Project manager D. Executive sponsor
Rita is a product owner responsible for the company’s line of smart digital music devices.During an afternoon working session, she works with the team to review user stories in preparation for the next sprint. Her intention is to ensure the team knows enough about the stories and how large they
A project team that is attempting to adopt an Agile mindset may use all of the following questions to develop an implementation strategy, except for which one?A. What work can be avoided to focus on high-priority items?B. How can the team act in a predictable manner?C. What work can the team
A project manager working under contract for an enterprise PMO contributes to the creation of a project management handbook as part of his assignment. At the conclusion of the project, he decides to sell and market the handbook under his consulting group’s brand, even though he was one of many
One of your project’s deliverables requires skills in journalism. You have three resources working on the activities that need to be completed for this deliverable. One of the resources is beyond happy with her situation and tells you that she is finally in a project where she feels like she is
You are a project manager for a network cabling project for your organization. Your project team consists of six full-time employees and three contractors. They have all worked together on a previous project a year ago. You are new to the team. Which of the following is true?A. According to
You are in the process of facilitating a change control meeting. You review a change request that would double the scope of the project but would not yield a major increase in the project’s resulting benefits. You know that the submitter of the change request has a tendency to bloat a project’s
A project manager managing a small project has a total of 12 active stakeholders. How many lines of communication exist?A. 66 B. 72 C. 12 D. 24
You are a project manager with a new company. You started less than 30 days ago. Your boss has told you it’s urgent that resources are attained and assigned to the project as soon as possible. This is your top priority. You have both internal and external resources. You have two internal
Your project is running behind schedule and over budget. The account manager of a supplier you’ve worked with before tells you that if you select them for a contract they are bidding on, they will throw in a free resource. Later that day, you meet with the vendor selection committee and see that
You are managing a project on contract. Your bonus is contingent on the timely completion of the project. The project is behind schedule, but the remaining tasks are easy to complete and won’t take more than a week. Which of the following is the most appropriate response?A. Invoice the customer
Three of your stakeholders have approached you regarding the difficulty they are having with one of your team members. This team member is making inappropriate jokes, continually interrupts others, and is argumentative and unwilling to listen to the stakeholders’ ideas. What is the offending team
You are a project manager for Dakota Software Consulting Services. You’re working with a major retailer that offers its products through mail-order catalogs. It’s interested in knowing customer characteristics, the amounts of first-time orders, and similar information. At one of your first
One of your team members, Daniela, talks with you privately about a confrontation she just had with Noelle, another team member working on the same project. It seems they can’t agree on a fundamental business process needed for the project. They both think they are correct in their view, and each
A project manager meets with the team to increase cultural awareness by conducting training on cultural norms relating to countries they will be closely engaged with. What activity is the project manager engaged in?A. Planning stakeholder engagement B. Monitoring stakeholder engagement C. Managing
Which of the following options explains one of the reasons that a project manager spends time developing the project team?A. To create an open, encouraging environment in which team members can contribute B. To create a disciplined environment in which team members can contribute C. To create a
You are working on a project that involves some top-secret manufacturing techniques your organization has invented and patented. One of the team members on the project has an extraordinary amount of knowledge about this technique. She is sought after by others in the organization for advice and
Reasons to Lyv is the top customer of a large marketing firm. Trudy is the president of Reasons to Lyv and has decided to launch a product that leverages new GPS tracking technology. She sits down with Roy, the project manager on the project, to discuss which stakeholders are resistant, unaware,
A product owner calls the Scrum master and requests to see the remaining work effort for the sprint. What is the Scrum master likely to show the product owner in response?A. A bubble chart B. A status report C. A burndown chart D. A sprint summary chart
You are a project manager working in a foreign country. You observe that some of your project team members are having a difficult time adjusting to their new environment.You provided them with training on cultural differences and the customs of this country before arriving, but they still seem
Diana is a newly appointed project manager. As part of onboarding to the new team, she shadows Charlie, a senior project manager. During a team meeting, she witnesses Charlie using several profanities when engaging with one engineer in particular. She cringes in her seat as she sees Charlie talk
One of the core tenants highlighted by Agile approaches is the value of flow versus focusing on how people are utilized. Which of the following reflect benefits of optimizing flow to attain value? (Select two.)A. Teams produce faster results.B. Teams waste less time.C. Teams produce value more
The project manager is facilitating an exercise with the team by asking questions about the product and forming answers to describe the use, characteristics, and other relevant aspects of what will be delivered. In what activity is the team involved?A. Data analysis B. Product analysis C.
Your project has a total of 35 stakeholders. How many lines of communication exist?A. 600 B. 613 C. 630 D. 595
Your project involves the research and development of a new food additive. You’re ready to release the product to your customer when you discover that a minor reaction might occur in people with certain conditions. The reactions to date have been very minor, and no known long-lasting side effects
Balancing stakeholder interests and attaining customer satisfaction are important activities for project managers. One of the best things you can do to ensure customer satisfaction is to define and document which of the following?A. Estimates B. Quality C. Requirements D. Objectives
Which of the following statements is true regarding lateral thinking? (Select two.)A. It is a form of parallel analysis.B. Lateral thinking is a tool and technique of the processes used when identifying risks.C. Edward de Bono created this term and has done extensive research on the topic.D. This
Sue is the head of an Agile PMO. She delivers a presentation at the annual company meeting to describe her role’s responsibilities and the value of the PMO. As part of her presentation, Sue delivers an award to a project manager for exhibiting strength in defining critical success factors of the
During the first project kickoff meeting, Ron introduces himself to key team members, noting that he will work hard to minimize distractions that may keep them from their work at hand and will serve in more of a facilitator role. What is Ron’s role?A. Scrum master B. Product owner C. Stakeholder
Which of the following represents a key benefit of rapid delivery approaches?A. The ability to get more done B. The ability to flow as a team C. The ability to work in increments D. The ability to get feedback
Your team has done an outstanding job, and you have notified their functional managers that their assignment is over. They are all reluctant to go back to their functional work group and are sorry to see the project come to an end. They enjoy working for you and say this project, and working for
Your team has done an outstanding job, and you have notified their functional managers that their assignment is over. They are all reluctant to go back to their functional work group and are sorry to see the project come to an end. They enjoy working for you and say this project, and working for
Alyssa is a project manager tasked with managing an infrastructure project that will consolidate five data centers into one. After kicking off the execution of the project work, she holds a team-building workshop with the core project team. What is she looking to achieve?A. Address people-related
A project manager is leading a project with team members dispersed globally. Which of the following tools or methods can the project manager use to create virtual workspaces?(Select two.)A. Establish remote pairing using video conferencing tools to allow for face-to-face meeting options.B. Split
Which method of analyzing stakeholders considers power, urgency, and legitimacy?A. Stakeholder cube B. Salience model C. Power/interest grid D. Power/influence grid
Abiding by and complying with laws and regulations, confidentiality of information, and accepting assignments for which you are qualified as a project manager are examples of upholding which value?A. Honor B. Honesty C. Respect D. Responsibility
All of the following make up the PMI Talent Triangle™ except for which one?A. Communication skills B. Business management and strategic skills C. Technical project management skills D. Leadership skills
What motivational theory is a combination of Theory Y behaviors and the Hygiene Theory?A. Tannenbaum and Schmidt Continuum Management Theory B. Situational Leadership Theory C. Contingency Theory D. Recognition and Rewards Theory
Which of the following are underlying success factors for forming Agile teams? (Select three.)A. Building a strong network B. Building a foundational trust C. Building a safe working environment D. Building an Agile mindset
While performing activities associated with controlling project and product scope, a project manager uncovers scope creep. The project manager learns that the scope creep was a result of a close friend, who is a prominent stakeholder of the project. What should the project manager do?A. Do nothing,
Charles works for a prominent company within the entertainment industry as head project manager. He recently learned that a highly confidential movie deal under negotiation may feature his wife’s favorite actress. Despite the confidentiality agreement he signed, he decides to reveal the
Alfred accepts a job as a security program manager, even though he is not qualified for the role. He reasons that he can learn on the job, despite not having met the position requirements. What value did Alfred fail to uphold?A. Honor B. Honesty C. Respect D. Responsibility
Ralph is a project manager for Storm Health. He has struggled since joining the company, and his manager has noticed a gap in a critical PM skill. In a recent kick-off meeting, he struggled to answer questions on how the project aligns with the organization’s goals, insisting it wasn’t
Match the Agile project charter component to the question it addresses:Charter Component Question Addressed A. Project vision 1.What does “done” mean for the project?B. Flow of work 2.How are we going to work together?C. Release criteria 3.Who benefits and how?D. Project purpose 4.Why are we
The project manager using a predictive delivery approach develops a project management plan to describe how the project will be executed, monitored, controlled, and closed.Which of the following is a valid tool to assist the project manager to assure the success of the project management plan?A.
The project sponsor of a project has just met with the organization’s senior executives to provide them with a summary of the latest project that is about to kick off. He introduces Yasmin, the project manager, and commits to the room of executives that the project is bound to be a success. Who
Herzberg’s Hygiene Theory notes that there are two factors that contribute to motivation, one being hygiene factors. Which of the following represents the second factor?A. Hygiene B. Motivators C. Self-actualization D. Basic needs
Cheryl is a procurement manager assigned to a project that implemented a new system patching service. She sits down with the project manager to review the final performance of the primary vendor used, highlighting the many issues that they experienced with the vendor, including delivering three
Which of the following best describes the role of a product owner within the Agile methodology?A. The product owner coordinates the work of the sprint and runs interference between the team and distractions keeping them from their work.B. The product owner has a vested interest in the project or
A project manager considers how best to navigate through the politics of the organization where most of their project team resides. What skill set is the project manager exercising?A. Technical project management B. Leadership C. Strategic and business management D. Stakeholder management
You witness a trusted colleague violating a privacy law of the country in which you are both temporarily stationed for an assigned project. What should you do?A. Do nothing. This is a trusted colleague whom you assume has ethical intentions.B. Talk to your colleague and highlight that what they
An agile team’s social contract likely addresses which of the following? (Select three.)A. Team values B. Ground rules C. Team assignments D. Group norms
You are a senior project manager working at a manufacturing plant that produces components used by the aviation industry. You have just finalized team assignments. What action are you likely to perform next?A. Manage resources by monitoring activities B. Develop the team by refreshing team skills
A role delineation study can best be described as which of the following?A. A job analysis B. A credential C. A feasibility study D. A business case
Maslow’s Hierarchy of Needs is a motivational theory that notes that humans have five basic needs arranged in a hierarchical order. What is the first set of needs that must be met before a person can move to the next level of needs in the hierarchy?A. Social needs B. Safety and security needs C.
You are working on a project with contentious team members. You know if you resolve the conflicts, it will result in increased productivity and better working relationships.Most conflicts come about as a result of all the following except for which one?A. Scheduling issues B. Availability of
Agile teams favor which type of performance measurement? (Select two.)A. Predictive measurements B. Value-based measurements C. Cost efficiency measurements D. Empirical measurements
Sue is the head of an enterprise PMO. She delivers a presentation at the annual company meeting to describe her role’s responsibilities and the value of the PMO. As part of her presentation, Sue stresses the critical skill sets that PMs must have in order to be effective.She stresses one in
You are working on the creation of a new television series. The producer for this series has informed you that he is the final decision-maker for all questions that arise during the course of the series. He tells you that he’ll set up a meeting with you to discuss the budget he’s set aside for
All of the following are characteristics of the Agile life cycle except for which one?A. The team typically collaborates to finish the most important feature.B. The team expects requirements to change.C. Feedback is given with the purpose of better planning the next part of the project.D. It
Which of the following stages of the Tuckman ladder addresses the completion of the work and release of staff?A. Concluding B. Adjourning C. Releasing D. Closing
A project manager traveled from the United Kingdom to Mexico for a project kickoff meeting. During the meeting, they became highly offended when the project sponsor attempted to welcome them by giving them a hug. The project manager noticed that many people gave a hug as part of personal
Sue is the head of an enterprise PMO. She delivers a presentation at the annual company meeting to describe her roles and responsibilities and the value of the PMO. As part of her presentation, she notes that, as practitioners, project managers should abide by four core values. In particular, Sue
Sally and Joe are two project managers working in the corporate offices of a popular fast-food franchise. They are both studying for their PMP® certification, and they have a spirited debate over who is responsible for managing and performing project integration activities. Sally claims it is the
Sue, a project management office (PMO) leader, is interested in shifting the organization from using a predictive to an adaptive delivery model. The majority of the key stakeholders she works with have been around for more than 10 years and tend to be averse to change. What approach is Sue likely
Which of the following statements best describes stakeholders?A. An individual, group, or organization that may affect, be affected by, or perceive itself to be affected by a decision, activity, or outcome of a project B. Individuals assigned to carry out the work of the project, as defined by the
Servant leaders tend to exhibit what characteristics? (Select three.)A. Helping people grow B. Coaching C. Promoting self-awareness D. Creating clarity by directing
Many projects fail because of conflicts among stakeholders. Conflict often exists because of which of the following?A. Conflicting interests B. Human bias C. Varying experiences D. Varying personalities
A Scrum master brings the team together at 9 a.m. sharp every morning. He asks the team the following questions: What did you accomplish yesterday? What will you work on today? Do you have any roadblocks or issues preventing you from doing your work?What activity is the team engaged in?A. A status
Who is responsible for understanding the interests and personal agendas of stakeholders?A. Project sponsor B. Project manager C. Project team D. Executive sponsor
Ralph is a project manager for Storm Health. He has struggled since joining the company, and his manager has noticed multiple gaps in critical PM skills. During a recent meeting, Ralph incorrectly claimed that the project budget had been fully approved. As a result, multiple purchase orders were
You are looking over project team assignments and see that one of your resources is overallocated. You are concerned about the future availability of this resource and also notice the resource is assigned to more than one critical activity. To keep the project on schedule, which of the following
Reasons to Lyv is the top client of a large marketing firm. Trudy is the president of Reasons to Lyv and has decided to launch a product that leverages new GPS tracking technology. She sits down with Roy, the project manager on the project, to discuss which stakeholders are resistant, unaware,
Your colleague recently accepted a job transfer that requires a PMP credential. During a recent conversation, he confided to you that he lied on his application in order to get the assignment. This is an example of what?A. A bad friend B. Poor judgment C. An ethics violation D. Unprofessional
Your manager requests a meeting with you. When you meet, she asks you about the third paragraph of the recent status report. She doesn’t understand what it means and believes that it may cast a bad light on her and the team. She asks you to explain, listens to your response, restates what you
Kaylee is a risk manager working in collaboration with Alyssa, a project manager, and both work for a top healthcare company. During a tense moment, they have a heated debate on how a risk should be treated. They decide to get the sponsor’s viewpoint and reach consensus after further discussion.
A project manager hosted a celebration for the project team to reward them for a job well done that led to the successful completion of a major project. It was clear to the project manager that the team was relaxed and enjoying themselves, with some talking about upcoming vacation plans. What type
A junior project manager works with the procurement manager to review vendor proposals. The procurement manager decides to select a vendor who did not have the highest weighted score against the criteria that were predetermined. The project manager learns that the vendor is the procurement
You are a project manager working for a nonprofit organization. Your team consists of full-time employees from the same nonprofit organization, and all of you are motivated by providing a service to others in need. You have worked with these team members before and know they all have outstanding
Match the decision-making technique with its description.Term Description A. Autocratic 1.Uses a systematic approach to making decisions B. Multicriteria decision analysis 2.One individual makes the decision C. Voting 3.Uses unanimity, majority, or plurality to make decisions
You are in the Manage Team process and preparing for your individual team members’performance assessments. You will use one of the tools and techniques of this process to determine each team member’s leadership, influencing, and effective decision-making capabilities. Which tool and technique
Your manager knocks on your door and asks whether you have time to discuss the recent draft status report you sent her for review. She knows you are interested in performing at your best, but it seems that the third paragraph of the status report may contain a misstatement. She diligently listens
Which of the following conflict-resolution techniques emphasizes areas of agreement rather than areas of difference?A. Smoothing B. Compromising C. Reconciling D. Directing
Avoiding, accommodating, reconciling, directing, and problem-solving are all considered to be types of what?A. Interpersonal and team skills B. Communication skills C. Conflict resolution D. Power
A superuser of a customer relationship management system calls the project manager for assistance in resolving a system bug recently discovered by a member of his team. What has the project manager failed to do?A. Provide the appropriate training to superusers to ensure they are equipped to address
This win-win conflict-resolution technique is the one that project managers should use most.A. Collaboration B. Compromise C. Withdrawal D. Smoothing
You are in the midst of some difficult procurement negotiations. The schedule, service-level agreements, and incentives have not been agreed upon. One of the parties representing the vendor lashes out at you during the negotiations. You were not expecting this outburst and are just about to stoop
Which of the following best defines virtual teams? (Select two.)A. Groups of people with a shared goal who are dispersed across various locations B. Groups of colocated people with a shared goal who fulfill their roles with little or no time spent meeting face to face C. Groups of people with a
Rianna is a developer who is interested in moving toward a career in project management.She takes on a small project that will implement a new security feature to protect her company’s internal network. To date, she has baselined the project’s scope, schedule, and budget, and she is now
You are a project manager carrying out various activities that involve managing the team. At present, you are preparing for your individual team members’ performance assessments. Which of the following will assist you as you carry out this activity?(Select three.)A. Work performance reports B.
A project manager is performing closure activities for the project and meets with the project sponsor to review the final report. The report reveals that the project budget is 90 percent consumed. The project sponsor expresses concern that there may be a risk of going over budget. How is the
Which of the following activities involves determining and documenting a team’s effectiveness?A. Team performance assessments B. Project performance appraisals C. Organizational process assets updates D. Enterprise environmental factors updates
Knowledge that can be codified using images, numbers, and words is called what?A. Explicit knowledge B. Tacit knowledge C. Tangible knowledge D. Formal knowledge
Leticia is a project manager working for Dancing Apron, a company that combines cooking with simple children’s cooking recipes and music. Her latest project involves the release of the company’s first digital product, which parents will be able to purchase and download online. While overseeing
You are in the process of evaluating the engagement levels of stakeholders. What tool can you use to help you get started quickly?A. Stakeholder assessment matrix B. Alternatives analysis C. Root-cause analysis D. Presentations
A project manager has a reputation for leading project teams by focusing on developing team member skills, coaching them, and empowering them. What are these a characteristic of?A. Situational leader B. Servant leader C. Facilitator D. Coach
Match the following conflict-resolution techniques to their corresponding descriptions.Technique Description A. Compromise 1.A resolution technique that involves withdrawing from the conflict B. Collaborate 2.A resolution technique that partially resolves conflict by finding a solution that brings
A project manager is interested in organizing the team based on individual team member strengths. What tool can they use to gain insights into team strengths and weaknesses, including how they make decisions, interact with others, and process information? (Select three.)A. Training B. Structured
You’ve decided to branch out into project management consulting and have landed your first contracting assignment. You are working on an exciting project for a midsize company that provides pet-sitting services in people’s homes. The employee who is the designated project manager on this
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