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information technology management
Information Technology For Healthcare Managers, 9th Edition Gerald L. Glandon, Donna J. Slovensky, Detlev H. Smaltz - Solutions
Describe ITIL management practices and their interrelationships.
Identify a number of different process improvement frameworks that could be applied to the management of the HIT department and the advantages and disadvantages of each approach.
Articulate the impact that unplanned work has on the health information technology (HIT) department.
Discuss provisions of the Health Information Portability and Accountability Act Privacy and Security Rules.
Identify data standards organizations with influence in the healthcare sector.
Discuss data transaction types subject to electronic data interchange regulations.
Describe data storage options, discussing considerations, advantages, and concerns associated with each option.
Discuss basic telecommunication concepts.
Distinguish between the hardware and software components of an information system and provide illustrative examples.
Define and use in context the technical terms related to information technology architecture and infrastructure.
Describe systems theory and explain why it is vital to HIT governance and planning.
Assess the major elements of an HIT strategic plan.
Describe the major elements of a healthcare organization’s planning effort.
Explain why HIT strategic planning has become more important for healthcare organizations.
Explain why charter, representation and decision rights, and accountability are vital to a governance plan.
Summarize the five major components of HIT governance.
Define governance as it applies to health information technology (HIT)and describe its primary purpose.
Illustrate future challenges faced by healthcare CIOs.
Prepare and assess an organizational chart for the health information technology department or area of a healthcare organization.
Describe the typical priorities of contemporary CIOs.
Identify key knowledge, skills, and attributes of the CIO position.
List job duties and analyze functional responsibilities of senior healthcare leadership and the chief information officer (CIO).
Assess how well healthcare system challenges and their implications align with healthcare information system priorities.
Describe HIT leadership’s role in responding to healthcare legislation.
Assess the intent and impact of key healthcare regulations: the Health Information Technology for Economic and Clinical Health Act, the 21st Century Cures Act, the Medicare Access and CHIP Reauthorization Act, the Food and Drug Administration Safety and Innovation Act, and the Patient Protection
Analyze why privacy and security are vital and why HIT has a key role in protecting them.
Describe the eight components of the administrative simplification portion of the Health Insurance Portability and Accountability Act.
List five major types of government intervention into the healthcare business and explain the need for government to invest in healthcare information management and HIT.
Describe a justification for government intervention in business generally and specifically in healthcare.
Assess the relative importance of evidence-based management, organizational change, and international comparisons in the current and future management of healthcare delivery organizations.
Analyze the implications of the cost, quality, and access challenges for the management of HIT.
Describe the interdependent challenges of cost, quality, and access currently facing the US healthcare system.
Explain the healthcare triangle and demonstrate how it relates to management of healthcare organizations and the function of health information technology (HIT).
Define the ways in which the external environment influences the operation of the healthcare delivery system.
Describe the importance of future challenges to management healthcare information technologies.
Analyze the six key priorities of healthcare information systems today that will affect their future.
Name and describe the four categories of healthcare information systems.
Illustrate the history, development, and current state of healthcare information systems.
Describe the complexity of these interrelated challenges for healthcare and health information technology.
List and define six major external challenges facing healthcare delivery systems today.
Define the three fundamental drivers of change to the healthcare system.
What are key factors to consider in establishing an analytics unit as part of the HIT structure in an enterprise?
Identify some pros and cons related to decisions to allow business units to deploy apps and HIT products outside the enterprise-centralized HIT structure.
Discuss consumerism, and identify several ways that HIT can be used to engage consumers in their healthcare experience.
Discuss factors that influence the changing role and importance of the compliance officer.
Describe how the nature of the HIT investment application affects the quality and nature of the value determination.
Explain the four questions proposed by the IT Governance Institute and why they are important.
What is value realization? In what ways is it similar to and different from economic evaluation techniques?
List and assess the eight steps in conducting benefit–cost analysis, costeffectiveness analysis, or cost–utility analysis.
Compare and contrast benefit–cost, cost-effectiveness, and cost–utility analyses. Which do you prefer, and why?
Why do we not observe examples of all of the cells in exhibit 12.2?
What is the evaluation problem faced by HIT investment decision-makers?Why does the matrix in exhibit 12.2 help in understanding that problem?
What do you think will drive adoption of interoperable EHRs—cost savings or consumer preferences? Why?
What is the system nature of healthcare, and why does it affect value estimation?
How valid and reliable do you think HIT investment decisions are currently? Why?
Explain why obtaining value from HIT investments is so important in today’s healthcare environment.
What is a common barrier to democratizing data analytics across the enterprise?
What are the two primary facets of governance for an enterprise analytics function?
What are key staffing considerations when establishing an enterprise analytics function?
Describe different ways a healthcare organization can establish and structure an enterprise analytics function.
What analytics capabilities characterize more advanced or mature analytics organizations?
The authors suggest that healthcare analytics models are “immature”with regard to managing data as a strategic asset. What is the basis for this assertion?
How is achieving stage 7 of the HIMSS Analytics Adoption Model expected to affect clinical care?
The HIMSS Analytics Adoption Model is based on a cumulative capability structure. What does this mean?
What is the advantage of using technologies such as Hadoop and NoSQL for big data analytics rather than typical data warehousing analysis approaches?
Distinguish between traditional analytics and big data analytics.
Even with the development of a PMO, will there be instances in which an HIT venture fails? Explain your rationale.
What actions and changes are necessary in an organization to reach the synchronized stage of maturity of Jeffery and Leliveld’s IT Portfolio Management Maturity Model?
Which two project management knowledge areas described in exhibit 10.5 do you consider to be the most important? Why?
List and describe the major roles and functions of the PMO.
Why are project metrics and portfolio dashboards important to HIT governance?
What requirements should be considered when selecting project management tools for an organization?
What are the five processes of project management?
What are the main differences between HIT project management, HIT program management, and HIT portfolio management?
Discuss some of the primary reasons an HIT implementation project might fail in a healthcare organization.
Describe the basic documentation requirements for an LTC information system. How do these requirements differ from those for the information system used in an inpatient facility?
What are the typical elements of a physician practice management system?
List some of the key drivers and some of the challenges of employing telemedicine applications in a healthcare organization.
How can centralized scheduling systems contribute to the financial bottom line?
What are the key functions of a human resources information system?
What is the purpose of the chargemaster?
How are transaction-processing systems employed in financial information systems?
What challenges do legacy systems pose for enterprise system integration?
Why has HIT development in some segments of the healthcare field, such as long-term care, lagged behind other segments?
What are some ways that HIT contributes to patient satisfaction?
Distinguish between the logic used in an expert CDSS and systems that employ probabilistic algorithms.
Describe various functionalities of a pharmacy information system that can aid in reducing medication errors.
What aspects of clinical applications support quality management and cost-control programs?
What are the key components of groupware as a resource to the management team?
What features of handheld devices make them inappropriate for some medical computing applications?
Why are administrative systems more evolved than clinical systems?
What are some of the challenges of using an EHR that have been articulated and what are some of the promising advances that hope to overcome those challenges?
What are some of the criteria that both individual providers and hospitals need to meet to earn incentives for meaningfully using an EHR?
What are some of the main categories of cost associated with purchasing and implementing an EHR?
What are some of the benefits of a robust EHR?
What is CPOE, and why is it seen as vital to achieving the nation’s patient safety and healthcare quality goals?
What are some of the key capabilities of a robust EHR?
What is a benefits realization assessment?
What are some of the important items that an organization should consider when going into contract negotiations with a vendor?
What is a total cost of ownership, and why is it important to estimate prior to making a HIT selection?
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