Information Technology For Management Transforming Business In The Digital Economy 3rd Edition Efraim Turban Ephraim McLean James Wetherbe - Solutions

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What are some of the typical sections that make up an RFP?
What is an RFP, and what is its purpose?
What is down selection, and why is it an important step in the HIT selection process?
Why is it important to create an HIT selection plan at the outset of an HIT selection endeavor?
What are some examples of functional work groups and the types of work that they might accomplish in support of a HIT selection project?
What are the major activities that make up the HIT selection process?
Why would an IT practice framework like ITIL need to continue to evolve over time?
List some of the reasons given for HIT service continuity plan failures.
What is an SLA, and why is it an important component of HIT service management?
What is a CMDB, and why is it an important component of HIT service management?
Describe at least five HIT service management practices and how they are interrelated.
Identify some process improvement frameworks that are applicable to an HIT department. What are the advantages and disadvantages of each?
Why does unplanned HIT work increase costs?
Discuss barriers to achieving full interoperability in HIT data sharing.
Differentiate the requirements posed by the HIPAA Privacy Rule and HIPAA Security Rule.
What is the purpose of a data governance plan?
Define cybersecurity and discuss system vulnerabilities that pose threats.
Why is the Internet of Things considered an extreme security risk to personal health information?
How do data standards organizations contribute to quality of healthcare?
How does mobile computing differ from wireless communication?
Describe some important applications of electronic data interchange in the healthcare field.
Distinguish between an interfaced system and an integrated system.Provide some examples in which one model would provide an advantage over the other.
Suggest how the use of a patient ID bracelet containing a bar code representation of the patient’s ID and a bar code scanner can lead to improved quality of care in a hospital.
Differentiate between primary and secondary data storage, providing examples.
What challenges does system integration present between and among healthcare organizations? What are the solutions to these problems?
Find examples of the use of cybernetic systems in healthcare, other than the examples provided in the chapter.
Why do closed systems eventually die, while open systems continue to be upgraded and modified?
Give five examples of simple systems and include the input(s), conversion process, and output(s) in your answer. Ensure that some feedback is included in your examples.
What is the importance of data warehouses or clinical data repositories?
What are your opinions on end-user computing? What are its advantages and disadvantages?
There are several reasons to prefer centralized computing over decentralized computing, and vice versa. Which would you prefer, and why?
What would be the functions of the members of the HIT steering committee, such as senior management, medical, nursing, finance, human resources, facilities, and clinical support services staff? Why is having all these organizational areas represented on the steering committee important?
What factors and concepts should be included in a master plan for information systems development?
Several reasons for central review and approval of software and hardware standards are presented in the chapter. In what other ways could central review and approval assist the organization?
Why is data standardization becoming increasingly important in healthcare?
Should the HIT strategy be developed with the HIT department in mind and then aligned with the organizational strategy, or should the HIT strategy be developed with the organizational strategy in mind?Why?
What factors should be considered when developing a consistent HIT strategy?
With the change in the definition of HIT governance, why is the external focus of HIT orientation important?
In organizations where not all HIT functions report to the CIO, what are some approaches to ensure alignment of HIT purchase decisions with the healthcare organizations’ strategy?
Why is the relatively new HIT function of enterprise architecture important?
What factors are contributing to the need for even more effective HIT governance?
What factors can increase the size and complexity of the HIT organizational structure?
Why are clinical, business, and operational acumen more important for healthcare CIOs today than in past years?
How much synthesis of external information will be necessary for effective evidence-based management? Who is best able to provide that synthesis?
What organizational challenges do you anticipate with the changes necessary to control cost, improve quality, and expand access in your organization?
What information would you assemble for healthcare leadership in your organization to monitor healthcare cost, quality, and access? Would that differ if you worked in a hospital versus a physician practice or other organization?
Why do national concerns about the cost and quality of care, and access to care, affect those responsible for managing information systems in healthcare institutions?
Discuss how future challenges facing healthcare information systems will change the future of healthcare delivery.
Order the following types of healthcare information systems from most important to least important to a healthcare organization, and discuss why you chose this order:a. Clinical informationb. Operational managementc. Strategic decision supportd. Electronic networking and e-health applications
Identify the most important challenge facing HIT today.
Why is the improvement of clinical information systems a high priority to most healthcare organizations?
Define and describe EBM. Are there positive or negative aspects of this concept for the healthcare field?
How can HIT assist organizations in responding to the drivers of IT changes?
In what ways may improved HIT assist in continuity, communication, coordination, and accountability of patient care?
What are the five most important future challenges that HIT will face, and why?
What are the six most important external challenges faced by HIT today, and why do they influence HIT management?
What is the golden triangle, and why does it influence healthcare management today?
Because most developers are not clinicians and most clinicians are not developers, what measures are necessary to ensure the development of an effective healthcare information system?
Discuss the expectations regarding responsibility, accountability, and liability for information by the waitstaff, the head cook, and the owners. Responsibility means that you accept the potential costs, duties, and obligations for the decisions you make. Accountability is a feature of systems and
What social opportunities do the new information systems at The Wireless Café present to management to contribute to their community? For example, can employment opportunities be expanded to people with disabilities who wouldn’t otherwise be successful there?Can The Wireless Café provide Web
Many people in the hospitality industry are peopleoriented, and they enjoy the person-to-person interaction and helping people to enjoy themselves. Many of the recommended systems, such as the SCM, CRM, decision support, and intelligent applications you have recommended appear to dehumanize tasks.
How would you convince a trader, who may soon lose his or her job, to use the new device? For about 120 years, traders at the American Stock Exchange(Amex) used hand signals to relay information about their trades. But in April 1993 Amex introduced a pilot project to test the use of handheld
Find the status of the computerization that is going on in several stock and commodity exchanges in several countries. For about 120 years, traders at the American Stock Exchange(Amex) used hand signals to relay information about their trades. But in April 1993 Amex introduced a pilot project to
The president of Amex was considering laying off traders like Maxwell. Would you support such a decision or not? For about 120 years, traders at the American Stock Exchange(Amex) used hand signals to relay information about their trades. But in April 1993 Amex introduced a pilot project to test the
As a consultant to Amex, you need to identify the problems of implementing the handheld computers. How would you approach your task? For about 120 years, traders at the American Stock Exchange(Amex) used hand signals to relay information about their trades. But in April 1993 Amex introduced a pilot
Compare the services offered at the AFS Web site with services offered by companies in other countries such as: daytickets.co.uk, fishing-boating.com, pvisuals.com/fishing/online, and fishingtackleonline.co.nz. Recreational fishing in Australia is popular both for residents and for international
What is the advantage of being a referral service? What is the disadvantage? Recreational fishing in Australia is popular both for residents and for international visitors. Over 700,000 Australians regularly fish. The Australian Fishing Shop (AFS)(ausfish.com.au) is a small e-tailer, founded in
What is the survival CSF (critical success factor) of this company? Recreational fishing in Australia is popular both for residents and for international visitors. Over 700,000 Australians regularly fish. The Australian Fishing Shop (AFS)(ausfish.com.au) is a small e-tailer, founded in 1994,
How does the community aspect facilitate revenue? Recreational fishing in Australia is popular both for residents and for international visitors. Over 700,000 Australians regularly fish. The Australian Fishing Shop (AFS)(ausfish.com.au) is a small e-tailer, founded in 1994, initially as a hobby
Why is this considered an Internet community? Recreational fishing in Australia is popular both for residents and for international visitors. Over 700,000 Australians regularly fish. The Australian Fishing Shop (AFS)(ausfish.com.au) is a small e-tailer, founded in 1994, initially as a hobby site
Enter fool.com. Why is this site considered to be a community?
Enter china.com and find the unique services provided there to members.
Enter google.com and go to sources that deal with the“digital divide.” Prepare a report on activities done within three countries.
Investigate the services provided at clubs.yahoo.com.
Enter communities such as the following: earthweb.com, dobedo.co.uk, hearme.com, and webmed.com. Find common elements.
Enter internetwk.com/links.a. Get a listing of industry organizations with privacy initiatives.b. Check out the W3C’s Privacy Preferences Project(w3c.org).
The Internet and intranets are playing an important role in providing opportunities to people with disabilities.Find more about the topic by surfing the Internet.
There is considerable talk about the impact of the Internet on society. Concepts such as a global village, an Internet community, the Internet society, and the like are getting much attention (e.g., see Harvard Business Review, May/June 1996, and Business Week, May 5, 1997).Surf the Internet (e.g.,
The State of California maintains a database of people who allegedly abuse children. (The database also includes names of the alleged victims.) The list is made available to dozens of public agencies, and it is considered in cases of child adoption and employment decisions.Because so many people
China has strengthened its control of the Internet with an extension of its criminal laws to cover the revealing of state secrets and spreading of computer viruses. The new laws were drafted in order “to promote the healthy development of the Internet and protect national security.”They also
Download freeware from junkbuster.com and learn how to prohibit unsolicited e-mail. Describe how your privacy is protected.
Research the status of IT helping people with disabilities.Visit the following sites: abletowork.org, usdoj.gov./crt/ada/adahom1.htm, halftheplanet.com, and ican.com. Write a status report on the latest innovations in this area.
Will the Web “eat” your job? Read Baatz’s (1996) paper.What types of jobs are most likely to disappear or be drastically reduced? Why?
Visit the following virtual communities: wbs.net, geocities.com, well.com, electricminds.com, and espn.go.com/malu.html.Join one of the communities. Become a member of the community and report on your experiences.
You want to set up a personal Web site. Using legal sites such as cyberlaw.com, prepare a report summarizing the types of materials you can and cannot use (e.g., logos, graphics, etc.) without breaking copyright law.
Schafer (1996) pointed out that companies in industries such as the fishing industry must take advantage of IT to become intensely efficient. But as a result, they simply may run out of scarce natural resources. So, the technology that was a savior may wipe many people out of business. Discuss the
Review the wearable computers case in Chapter 6.a. Identify all the issues in this case that involve changes to the way people work.b. Advise Bell Canada’s president as to any sensitivities that she or he may need to consider if extending this pilot program to the whole company.
Discuss the benefits of a virtual community to its members, society, and agents of e-commerce.
Explain why organizations are becoming flatter, and what the implications are for management practices.
Explore the effects of the U.S. Americans with Disabilities Act on productivity and cost as it relates to IT.Should this act also exist in all other countries around the world? Discuss.
Robots take jobs away from people. Describe the considerations that management will be faced with when it needs to decide whether to use robots in an organization.
Several examples in this book illustrate how information about individuals can help companies improve their businesses and also benefit customers. Summarize some examples, and explain why they may result in invasion of privacy.
Relate virtual communities to virtual society.
It is said that IT has raised many new privacy issues.Why is this so?
IT may have both positive and negative societal effects in the same situation. Give two examples, and explain how to reconcile such a case.
Northeast Utilities (Hartford, CT) has its meter readers gather information about services needed on its customers’homes, such as a driveway or fence requiring repairs. It sells the data to companies that would stand to gain from the information. Customers are then solicited via direct mail,
Discuss the relationship of IT and robots. Why is this issue controversial?
Many hospitals, health maintenance organizations(HMOs), and federal agencies are converting, or plan to convert, all patients’ medical records from paper to electronic storage (using imaging technology). Once completed, electronic storage will enable quick access to most records. However, the
Will those managers whose jobs can be automated be eliminated?
Clerks at 7-Eleven stores enter data regarding customers(gender, approximate age, and so on) into the computer. These data are then processed for improved decision making. Customers are not informed about this nor are they asked for permission. (Names are not keyed in.) Do you see any problems with

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Information Technology For Management Transforming Business In The Digital Economy 3rd Edition Efraim Turban Ephraim McLean James Wetherbe - Solutions

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