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information technology management
Questions and Answers of
Information Technology Management
Is munitions supply chain management unique, and if so, why? Or, is it similar to the management of any supply chains? Explain your positions.
How did the restaurant reduce employee turnover?
How is the one-to-one relationship achieved in such systems?
Explain the four critical success factors for CRM.
What problems are encountered in implementing ERP systems?
What are two challenges of legacy systems?
For the JMC, where does the munitions supply chain start and where does it end?
How did Red Robin motivate its employees to contribute to the enterprise social net?
What is a value added reseller (VAR)?
What factors impact the ability to manage the munitions supply chain?
What costs are reduced during a contaminated food recall if the food has RFID tags?
What is the expected benefit of naming the enterprise social platform, as Red Robin had done?
Using spreadsheets for planning is rather common. Why do you think companies use stand-alone spreadsheets for planning?
State the business value of enterprise systems and how they can be used to manage the supply chain more effectively.
What is customer lifetime value (CLV)?
Why would improvements in munitions supply chain management also improve warfighting readiness?
Consider a food that is an ingredient, such as chili pepper; and perishable food, such as beef patties. Which would be more difficult to track and trace? Explain.
Explain Yummer and Yummversity. Why would employees want to use them?
Enterprise systems are expensive. What factor helped justify the investment?
The decline of traditional marketing channels forced changes in CRM transformation at Procter & Gamble (P&G). P&G’s cloud environment allows for all consumer data to be in one location
Distinguish between ERP and SCM software. In what ways do they complement each other? Why should they be integrated?
Describe three types of enterprise systems.
What is the role of data mining?
Discuss how JMC ensures that soldiers receive the highest quality ammunition, on time, and where needed.
Select three food recalls. How could those products be tracked and traced?
How does Yammer capture BI from employees?
What factors contributed to the successful implementation and outcomes? Explain their importance.
1. How did the older order fulfillment system harm an Avon rep’s sales and relationships with her customers?2. Why do you think the big bang approach was risky at Avon?3. How would the age of the
Assess the costs and benefits of a cloud CRM. A large food-processing company would like to determine the cost–benefit of installing a CRM app in a private cloud. Create a report that contains
In your opinion, what might limit the growth of 3D printing?
Explain the purpose of an enterprise system.
Why is being number one in operation efficiency not enough to keep 1-800-FLOWERS.COM at the top of its industry?
Explain the role of the munitions supply chain.
Visit the FDA’s website and select “recalls.” What do you learn?
Why are employees a source of valuable information? In your opinion, why are employees an untapped resource at many companies?
Why did Organic Valley need an enterprise system?
1. What do the leading research and investment firms forecast for 3D printing?2. Why is 3D printing more appropriately called additive manufacturing?3. Is 3D printing better suited for high or low
According to “New Study on Collaborative Execution Finds Supply Chain Collaboration Can Improve Operational Metrics by 50 Percent or More” (Bloomberg, 2012), By a ratio of nearly two to one,
Consider the following scenario: In the 1990s, hard disk drive (HDD) makers were among the first industries to move production to lower-cost countries. Beginning in Singapore, these companies shifted
Why does the SEC mandate data disclosure, where data items are tagged to make them easily searchable?
What are ethical issues related to HRIS apps?
Describe IT support for HR planning and control.
How can companies reduce the cost of recruiting qualified employees?
What concerns have deterred companies from implementing SaaS HR?
Why have companies implemented SaaS HR?
What are the benefits of moving HRISs to intranets or the cloud?
What are the key HR functions?
What is the purpose of auditing?
Define capital budgeting.
Explain how accounting ISs can help deter fraud.
What four factors increase the risk of fraud?
What is fraud risk management?
How does digital technology improve the recruitment process?
What is insider fraud? What are some other terms for insider fraud?
Explain the role and benefits of the SaaS in HR management.
Discuss the role IT plays in auditing.
What is eXtensible Business Reporting Language (XBRL)?
Discuss how IT facilitates the capital budgeting process.
Describe profitability analysis.
What are three examples of strong internal controls?
List two sales and distribution channels.
Fraudsters typically spend the money they steal on luxury items and vacations. Explain why these items are red flags of fraud.
Explain push-through marketing and pull-through marketing.
Explain moral hazard. Give a fraud-related example.
Why might a company not want to prosecute a fraudster?
What is the goal of lean manufacturing?
What are the benefits of prosecuting an employee who has committed fraud against the company?
Explain the difference between EOQ and JIT inventory models.
How do companies allow themselves to become targets for insider fraud?
Define logistics management.
Does Web analytics impact barriers to entry and rivalry among incumbents in this industry?
Although the benefits of location-based apps for business are perhaps obvious, many previous attempts to get people to use apps that identify their location have met with limited results. Why do you
Gaming and social media are among the most popular mobile app categories in the U.S. What do you think this says about the role of mobile devices in the lives of U.S. consumers?
Visit Ally Bank’s YouTube channel. After reviewing video clips of Ally’s past advertising campaigns, how would you describe its brand image?
What is the difference between direct procurement and indirect procurement? Why do you think this distinction is important?
How are companies using QR codes to promote products and services to mobile consumers? Why are QR codes not as popular in the U.S. as they are in Asia and other parts of the world?
How was the fraud detected?
Search for a video or demo that explains EOQ. Explain the formula. For details, see http://scm.ncsu.edu/scm-articles/article/economic-order-quantity-eoq-model-inventory-management-models-a-tutorial
Explain the fundamental differences between Web 1.0 and Web 2.0.
What are the objectives of JIT?
How can internal controls help to prevent fraud?
What are the three categories of inventory costs?
Explain why the SEC requires that filers use XBRL.
Push-through ads use data about the person to determine whether the ad should appear. What marketing opportunities does this capability create?
What trends are contributing to the growing use of TMS?
Explain the value of being able to respond to hot data.
What is the function of POM in an organization?
Review salesforce.com. What functional support does the software provide?
What are the risks of JIT?
Describe the flow of information in transaction processing.
In your opinion, did the dental practice have an ethical responsibility to prosecute the fraudster?
What is the objective of EOQ?
Explain the differences between batch and online processing.
What mistakes were made in the handling of the fraud?
What is the value of lean manufacturing?
Explain each component of the ACID test.
In your opinion, if Chris had known that strong accounting ISs were in place would that have deterred her from trying to steal from her employer?
Visit Oracle.com and search “United Rentals Optimizes Workforce.” Click on the video link to “United Rentals Optimizes Its Workforce with Oracle HCM.” Watch the video.1. Describe the key
What were the red flags that suggested the bookkeeper was living beyond her means?
Describe waste and give three examples.
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