Essentials Of Organizational Behavior 12th Edition Stephen P. Robbins, Timothy A. Judge - Solutions

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Two characteristics of creative people are that they have relevant experience and are persistent in their quest. Does this mean that people with the most experience and the highest need for achievement are the most creative? Explain your answer.
Think of a time when you experienced the creative process. Maybe you woke up with a brilliant (but usually sketchy and incomplete) idea, or you solved a baffling problem while doing something else. Describe this incident to your class and explain how the experience followed the creative process.
A recent graduate is offered a job by an employer she admires even before she can start her job search. The student thinks it is an opportunity and jumps to it. Do you think there is an effect of emotions in her decision making?
Ancient Book Company has a problem with new book projects. Even when others are aware that a book is far behind schedule and may engender little public interest, sponsoring editors are reluctant to terminate contracts with authors whom they have signed. The result is that editors invest more time
A developer received financial backing for a new business financial center along a derelict section of the waterfront, a few miles from the current downtown area of a large European city. The idea was to build several high-rise structures, attract large businesses to those sites, and have the city
Intuition is both an emotional experience and a nonconscious analytic process. One problem, however, is that not all emotions signaling that there is a problem or opportunity represent intuition. Explain how we would know if our “gut feelings” are intuition or not, and if not intuition, suggest
You have been asked to personally recommend a new travel agency to handle all airfare, accommodation, and related travel needs for your organization of 500 staff. One of your colleagues, who is responsible for the company’s economic planning, suggests that the best travel agent could be selected
A management consultant is hired by a manufacturing firm to determine the best site for its next production facility. The consultant has had several meetings with the company’s senior executives regarding the factors to consider when making the recommendation.Discuss the decision-making problems
Describe the benefits of employee involvement and identify four contingencies that affect the optimal level of employee involvement
Describe employee characteristics, workplace conditions, and specific activities that support creativity.
Discuss the roles of emotions and intuition in decision making.
Explain why people differ from rational choice decision making when identifying problems/opportunities, evaluating/choosing alternatives, and evaluating decision outcomes.
Describe the elements of rational choice decision making.
What symptom(s) in this case suggest(s) that something has gone wrong?
The city manager of a large city government wants to reduce supervisory costs by encouraging employees to motivate and manage themselves much of the time. The manager has heard of self-leadership, and believes that it may be a key strategy to reduce the number of supervisors in the organization.
Most of us have watched pizzas being made while waiting in a pizzeria. What level of job specialization do you usually notice in these operations? Why does this high or low level of specialization exist? If some pizzerias have different levels of specialization than others, identify the
Waco Tire Corporation redesigned its production facilities around a team-based system.However, the company president believes that employees will not be motivated unless they receive incentives based on their individual performance. Give three reasons why Waco Tire should introduce team-based
As a consultant, you have been asked to recommend either a gainsharing plan or a profit-sharing plan for employees who work in the four regional distribution and warehousing facilities of a large retail organization. Which reward system would you recommend? Explain your answer.
Describe the five elements of self-leadership and identify specific personal and work environment influences on self-leadership.
Define psychological empowerment and identify strategies that support empowerment.
Diagram the job characteristics model and describe three ways to improve employee motivation through job design.
List the advantages and disadvantages of job specialization.
Discuss the meaning of money and identify several individual-, team-, and organizational-level performance-based rewards.
You are an external consultant hired by a large organization to investigate possible causes of employee perceptions of procedural and interactional injustice regarding various management decisions (promotions, vacation rostering, assigned tasks, office location, and so forth). Many employees have
The opening case study for this chapter describes how many companies have shifted from traditional annual performance appraisals to frequent, constructive, and futurefocused development reviews. Apply expectancy theory to explain why the more frequent feedback and more strengths-based future focus
Everyone who works as an electronic game developer has extrinsic sources of motivation, and most also experience some degree of intrinsic motivation. Considering the dynamics of extrinsic and intrinsic motivation, what should companies in this industry do to ensure that their game developers are
Four-drive theory recommends that companies must keep fulfillment of the four drives in balance. What is this “balance” and why is it important? Give an example (real or hypothetical) of how a company maintains balanced drive fulfillment. Also describe a company that does not provide this
Explain how equity theory, procedural justice, and interactional justice influence employee motivation.
Outline organizational behavior modification (OB Mod) and social cognitive theory, and explain their relevance to employee motivation.
Maslow’s needs hierarchy, intrinsic and extrinsic motivation, and learned needs theory.
Discuss the employee motivation implications of four-drive theory,
Explain how drives and emotions influence employee motivation.
Define employee motivation and engagement.
Two college graduates recently joined the same major newspaper as journalists. Both work long hours and have tight deadlines for completing their stories. They are under constant pressure to scout out new leads and be the first to report new controversies.One journalist is increasingly fatigued and
In this chapter, we highlighted work-related stressors, including organizational constraints (e.g., lack of resources), interpersonal conflict (including harassment), work overload, and low task control. Of course, there are many nonwork-related stressors that increasingly come into the discussion.
It has almost become a mandatory practice for companies to ensure that employees have fun at work. Many workplaces now have fully stocked lounges, games rooms, funky painted walls, and regular social events. A few even have a slide to travel down to the next floor. However, some experts warn that
Identify five ways to manage workplace stress.
Describe the stress experience and review four major stressors.
Summarize the consequences of job dissatisfaction, as well as strategies to increase organizational (affective) commitment.
Discuss the dynamics of emotional labor and the role of emotional intelligence in the workplace.
Explain how emotions and cognition (conscious reasoning) influence attitudes and behavior.
Did any topics or themes in the statements stand out (sports activity, talents, etc.)? If these statements are an important part of each person’s self-concept, why do these particular themes stand out? For example, why would sports activity/accomplishments be important for many students?
What can we do to improve the accuracy of our perceptions of others, particularly in work settings?
Were you surprised that the owners of any statements were quite different from your expectations? Do you think this difference was an anomaly, or do you have an inaccurate perception of people who have that talent or engage in that activity?
What information was used to match each statement to students on the other team? Did you rely on any stereotypes or other preconceptions?For example, did some statements have a gendered characteristic (an activity more common for men versus women, or vice versa)?
Almost everyone in a college or university business program has developed some degree of a global mindset. What events or activities in your life have helped nurture the global mindset you have developed so far? What actions can you take now, while still attending school, to further develop your
Self-awareness is increasingly recognized as an important ingredient for effective leadership. Suppose that you are responsible for creating a leadership development program in a government organization. What activities or processes would you introduce to help participants in this program
Several years ago, senior executives at energy company CanOil wanted to acquire an exploration company (HBOG) that was owned by another energy company, AmOil.Rather than face a hostile takeover and unfavorable tax implications, CanOil’s two top executives met with the CEO of AmOil to discuss a
A high-performance company has launched a “total focus” initiative that requires all employees to give complete attention and dedication to the company’s growth and success. In an email to all staff members, the CEO wrote: “We live in a competitive world, and only those businesses whose
You are the manager of a district that has just hired several recent university and college graduates. Most of these people are starting their first full-time job, though most of them have held part-time and summer positions in the past. They have general knowledge of their particular skill area
Outline the main features of a global mindset and justify its usefulness to employees and organizations.
Discuss three ways to improve perceptions, with specific application to organizational situations.
Discuss how stereotyping, attribution, self-fulfilling prophecy, halo, false consensus, primacy, and recency effects influence the perceptual process.
Outline the perceptual process and discuss the effects of categorical thinking and mental models in that process.
Describe the self-concept characteristics and processes, and explain how each affects an individual’s behavior and well-being.
The CEO and two other executives at an automotive parts manufacturer were recently fired after being charged with fixing prices on several key automotive parts sold to the auto industry. Executives at competing manufacturers face the same charges for also participating in this collusion. Profit
This chapter discussed values congruence mostly in the context of an employee’s personal values versus the organization’s values. But values congruence also relates to the juxtaposition of other pairs of value systems. Explain how values congruence is relevant with respect to organizational
As head of product development for mobile telephones, you are about to hire someone to assist in the human interface features of product design. The nature of this work calls for a creative, “break out of the box” thinker who works well in a team setting. Five short-listed applicants have
Describe five values commonly studied across cultures.
Describe four ethical principles and discuss three factors that influence ethical behavior.
Summarize Schwartz’s model of individual values and discuss the conditions where values influence behavior.
Describe the dark triad of personality and the MBTI types and discuss their implications for organizational behavior.
Define personality and discuss how the Big Five personality factors relate to workplace behavior and performance.
What personal characteristics of leaders (supervisors to executives)make them better (or worse) equipped to support and lead people in an inclusive workplace? Why are those attributes important?
How can leaders (supervisors to executives) support and maintain workplace diversity? Provide specific examples from your experience in an organization that emphasizes and leverages (or undermines) the value of diversity.
What challenges do organizations and their employees experience on their journey toward an inclusive workplace? Provide specific examples.
Summarize the five types of individual behavior in organizations.
Describe the four factors that directly influence individual behavior and performance.
Summarize the workplace trends of diversity and the inclusive workplace, work–life integration, remote work, and emerging employment relationships.
Describe the anchors on which organizational behavior knowledge is based.
Explain why organizational behavior knowledge is important for you and for organizations.
Define organizational behavior and organizations.
Cognitive in nature
Generally not indicated by distinct expressions
More general (two main dimensions—positive affect and negative affect—that are composed of multiple specific emotions)
Last longer than emotions (hours or days)
Cause is often general and unclear
Action oriented in nature
Usually accompanied by distinct facial expressions
Specific and numerous in nature(many specific emotions such as anger, fear, sadness, happiness, disgust, surprise)
Very brief in duration (seconds or minutes)
Policies to improve the climate for diversity can be effective, so long as they are designed to acknowledge all employees’ perspectives. One-shot diversity training sessions are less likely to be effective than comprehensive programs that address the climate for diversity at multiple levels.
Diversity management must be an ongoing commitment that crosses all levels of the organization.Group management, recruiting, hiring, retention, and development practices can all be designed to leverage diversity for the organization’s competitive advantage.
To accommodate employees with disabilities, managers can improve the fit by finetuning the job to better match an incumbent’s abilities. Often, modifications with no significant impact on the job’s basic activities, such as changing equipment or reorganizing tasks within a group, can better
Promotion and transfer decisions affecting individuals already in the organization’s employ should reflect candidates’ abilities. As with new employees, care should be taken to assess critical abilities incumbents will need in the job and match those with the organization’s human resources.
An effective selection process will improve the fit between employees and job requirements.A job analysis will provide information about jobs currently being done and the abilities individuals need to perform the jobs adequately. Applicants can then be tested, interviewed, and evaluated on the
We can readily observe biographical characteristics, but that doesn’t mean we should explicitly use them in management decisions. Most research shows fairly minimal effects of biographical characteristics on job performance. We also need to be aware of implicit biases we or other managers may
Assume the first two statements are true. Is the final one:1. True.2. False.3. Not certain.a. The boy plays baseball.b. All baseball players wear hats.c. The boy wears a hat.
When rope is selling at $0.10 a foot, how many feet can you buy for $0.60?
Describe the causes and consequences of work stress.
Show how national culture may affect the way organizational culture is transported to a different country.
Define organizational culture, and describe its common characteristics.
When determining an appropriate organizational form, managers will need to consider scarcity, dynamism, and complexity of the environment and balance the organic and mechanistic elements appropriate to their organization’s environment.
Organizational downsizing can lead to major cost savings and focus organizations around their core competencies, but it can leave workers dissatisfied and worried about the future of their jobs.
Virtual and boundaryless forms are changing the face of many organizations. Contemporary managers should thoroughly understand their implications and recognize advantages and potential pitfalls.
Formal hierarchies offer advantages like unification of mission and goals, while employees in excessively rigid hierarchies can feel they have no power or autonomy.As with specialization, the key is striking the right balance.
Demonstrate how organizational structures differ.
Compare and contrast the virtual and boundaryless organizations.
Describe the common organizational designs.
Define conflict and differentiate among the traditional, interactionist, and managedconflict views of conflict.

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Essentials Of Organizational Behavior 12th Edition Stephen P. Robbins, Timothy A. Judge - Solutions

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