Managing Conflict Through Communication 5th Edition Dudley Cahn, Ruth Abigail - Solutions

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Do you agree with Burke that guilt is the primary human motive? If not, what do you think is the primary human motive?
How do you understand the use of the pentad as a method relative to Dramatism as a theory? Do all theories have specific methods that are used only with them? Why or why not?
Use the pentad to analyze a public figure and the discourse surrounding some current controversy involving this figure.
How could Karl talk about Evan Spector’s situation in a less polarized fashion? What are the linguistic barriers to such a discussion? Does a feminist critique of Burke’s theory enable you to think of less polarized language?Explain your answer.
Explain how principles from the Rhetoric relate to job interviews.
Aristotle spent a great deal of time discussing the role of the audience.If you were giving a speech on safety to a group of convenience store employees, what sort of audience analysis would you undertake?
If Aristotle were alive today and you were his student, what additional suggestions would you offer him for a new edition of the Rhetoric? Why do you believe your suggestions are important to address in public speaking?Incorporate examples in your response.
Discuss what canon of rhetoric is most important when politicians speak to their constituents. Use examples to defend your view.
Employ syllogistic reasoning for and against each of the following topics: physician-assisted suicide, abortion, and medicinal marijuana use.
Aristotle’s critics have focused on the fact that his theory is simply a collection of lecture notes that are contradictory, vague, and often narrow.Do you agree or disagree, based on the information in this chapter? What examples can you point to for support?
In the chapter-opening scene, Camille Ramirez relied on Aristotle’s view of public speaking. Do you believe that she could have been more effective?In what way? Use examples in your response.
Apply equivocality to an organization with which you are familiar.
Discuss how organizational rules function in OIT.
Does your college or university solicit feedback from students regarding its promotion of the organization? Discuss the methods that your school uses.
Discuss the importance of the principle of requisite variety in dealing with ambiguity. Do you think that highly equivocal information requires more complex communication processes in order to make sense of the input?Defend your answer.
Weick describes the process of enactment, selection, and retention to understand how organizations deal with information inputs. Provide an example of how your school has employed these strategies in making sense of information on your campus.
Recall an organization in which you are or were a member. Can you remember an incident when you or the organization received ambiguous information? If so, what rules did you or the organization use in dealing with this equivocality?
Based on your understanding of the concepts of Organizational Information Theory, what additional avenues could Dominique engage in to facilitate a solution to the Y2K problem in NowBank? Respond using at least two concepts discussed in the chapter.
How would you apply principles of OCT to your family?
Based on your job experiences, explain the frequency of the various cultural performances identified by Pacanowsky and O’Donnell-Trujillo.
Imagine that you’re an ethnographer who has been assigned to study your school’s culture. How might you go about studying it? What sort of cultural artifacts or rituals would you find?
Explain how organizational culture can vary within a large organization.Use examples in your response.
Geertz has compared culture to a spider web. What other metaphors can you think of that could represent organizational cultures?
Consider some of the organizations to which you belong. Identify the cultural performances that you have either observed or shared. How could you use these performances in your work?
How can employees like Fran Callahan ease into a new and different organizational culture? What advice would you give her as she begins her new job with Jewelry Plus?
Structuration theorists state that the theory has the potential to provide real-world applications. Discuss your reaction to this claim.
How would you explain your family using any of the principles of Structuration Theory?
Structuration Theory proposes that structures themselves should be viewed as being nontemporal and nonspatial. Discuss the significance of this idea. Provide an example from your own experience of the influence of time and space in a group or organization.
Identify elements of other communication theories that are evident in the Structuration approach to groups and organizations.
Giddens proposes that structure (rules and resources) should not be viewed as a barrier to interaction but as a necessary part of the creation of the interaction. Do you agree or disagree with this position? Defend your answer.
One of the assumptions of this theory is that power structures are present in groups and guide the decision-making process by providing us with information on how to best accomplish our goals. Discuss the potential positive and negative implications of power as an element of structuration.
Recall a time when you were involved in a group similar to the Bayside City Tire Company—a time when a decision had to be made. What were some of the rules that influenced the process of decision making? Were the rules changed as a result of the decision that was reached or the process that was
Discuss the application of any principle of Groupthink to your workplace, family, or college life.
How widespread is Groupthink? Do you believe society is aware of the problem? Discuss your response using examples.
Have you ever been in a small group with too much cohesiveness? If so, did Groupthink develop? If so, how did you know? If not, what prevented Groupthink from occurring?
Janis and ‘t Hart have proposed a number of ways to prevent Groupthink.Provide at least two additional ways to avoid groupthink. Be specific and provide examples.
What advice would you give the Melton Publishing board of directors before they meet to discuss their financial situation? Frame your advice with Groupthink in mind.
Give an example of how boundary turbulence affects communication privacy management processes.
Explain the concept of control with reference to communication boundaries. The chapter mentioned a study about medical mistakes that focused on control. Think of other contexts besides health care where control might be an issue. Explain your choices.
Can CPM Theory explain technological disclosures and privacy attempts such as those encountered in online conversations? Explain your answer.
What topics of interest can you use CPM Theory to investigate?
Do you think CPM will stand the test of time? Why or why not?
Apply CPM Theory to Lisa Sanders’s case. How might it help Lisa to understand her situation?
Provide an example of how you could use segmentation do resolve a dialectical tension.
Provide an example of a dialectical tension that was managed through cyclic alternation.
Can two contradictory things both be true? Provide at least one example.
Do you think relationships are better explained through stage theories or dialectics? Why? Provide examples.
Can you think of other dialectic tensions that will pervade the relational life of Eleanor and Jeff besides those discussed in the chapter?
Do you believe that SET is too culture-specific and can’t account for communication in cultures that aren’t individualistic?
How does Social Exchange Theory explain the unselfish things that people do that do not seem calculated to gain rewards for themselves?
Explain the problem with Social Exchange Theory regarding testability.Is there anything that Social Exchange theorists could do to make the theory more testable? Use examples in your response.
Other than an onion, what additional analogies can you think of that would apply to SPT?
Apply SPT principles to workplace relationships you have encountered.
Some critics have charged that Social Penetration Theory focuses too much on self-disclosure. Others, however, contend that self-disclosure forms the basis of most intimate relationships. What do you think? Is there a compromise between the two views?
How useful is URT when it comes to examining communication across cultures? What do you think of the extensions that have been made to URT to make it apply to intercultural Communication?
If you could talk with Berger or Calabrese, what would you say to either one of them about the utility of their theory in your life? Apply the theory to any aspect or relationship type in your life today in answering this question.
What additional factors or events exist—other than those presented in this chapter—when two people meet for the first time? Be sure to be specific and provide appropriate examples.
Uncertainty reduction is the process of using communication to increase our ability to explain and predict others’ behaviors. How do we use new media such as e-mail, pagers, palm pilots, and so forth in this process?
Why is examining initial interactions like that of Edie and Malcolm an important undertaking for communication theorists? Provide at least one example to support your view.
Discuss the application of any component of EVT to a job/interview.
Provide some nonverbal expectations that you have learned from your culture. Discuss what similarities and differences exist.
In addition to distance behaviors, what other nonverbal behaviors are present in interview situations like the one between Margie and Janet?
Besides persuasion, what other communication applications might you have for CDT?
How do you think group membership affects dissonance and what role do you believe it plays in dissonance reduction?
Do you agree with the minimal justification notion? Provide an example in which minimal justification seemed to work to persuade someone.
Suppose you want some friends to change their drinking and driving behaviors. How could you apply the theory in persuading your friends?
What do you think about the problem of CDT’s testability suggested in this chapter? Could the theory be revised to make it testable?
Give an example of two attitudes you hold that have an irrelevant relationship to each other. Cite two consonant attitudes you hold. Do you have any attitudes that are dissonant with each other? If so, have you done anything about them? Explain how your actions fit with the theory.
Discuss specific ways in which any component of CMM has practical value to you as a college student. Identify the part of the theory that has relevancy to you and reasons for its applicability.retention to cognitive dissonance. Provide examples where appropriate.How do you think Ali Torres might
Discuss enmeshment and its relationship to conversations in your family. Be sure to define the term and apply it to your family relationships.
How would you explain the reasoning behind Pearce and Cronen’s hierarchy of meaning?
What types of coordination will our opener’s Taylor-Murphy family experience as they begin a life together? Try to identify stages that the family may experience and specific episodes of coordination.
Explain the difference between the concepts self-fulfilling prophecy and Pygmalion effect. How are they similar? How are they different?
One of the criticisms of Symbolic Interaction Theory is that it puts too much emphasis on individual action and not enough emphasis on the constraints on individuals that they cannot think their way out of. What is your position on this criticism?
Do you believe Mead’s argument that one cannot have a self without social interaction? Would a person raised by an animal, for example, have no sense of self? Explain your answers.
How is a critical theory different from an empirical or humanistic theory? What do we learn about a theory by classifying it in terms of its approach to knowing?
How do a researcher’s belief’s about the world actually affect the research process? Be specific.
How would you characterize your own intellectual traditions? How do these traditions affect your theoretical thinking? Be specific.
What is the difference between inductive and deductive logic? Give some examples of your everyday use of both induction and deduction.
Do you think a theory can help us understand the communication behavior of subordinates and superiors in an organization? Why or why not?Use examples in your response.
Which context of communication most appeals to you? Why?
Think of how you looked at communication before enrolling in this course. How has your perception changed after reading this chapter? How has your impression been verified by the content of this chapter?
Discuss the value of looking at communication theory from a variety of different disciplinary angles.
Explain why the linear model of communication was so appealing years ago. Explain the appeal of the transactional model using current societal events.
What led to the blowup between Eddy Bollen and his parents? Do you believe that Eddy and his parents were trying to handle his situation in an ethical way? Why or why not?
As a student? Determine “your worldview” by considering your answers to the following questions.Put the answers on one page, if possible, so that you can see how they correspond to one another. Are there inconsistencies in what you believe and think? Where are they? How do you reconcile them to
As an employee? Determine “your worldview” by considering your answers to the following questions.Put the answers on one page, if possible, so that you can see how they correspond to one another. Are there inconsistencies in what you believe and think? Where are they? How do you reconcile them
As a friend? Determine “your worldview” by considering your answers to the following questions.Put the answers on one page, if possible, so that you can see how they correspond to one another. Are there inconsistencies in what you believe and think? Where are they? How do you reconcile them to
As a family member? Determine “your worldview” by considering your answers to the following questions.Put the answers on one page, if possible, so that you can see how they correspond to one another. Are there inconsistencies in what you believe and think? Where are they? How do you reconcile
As an inhabitant of earth? Determine “your worldview” by considering your answers to the following questions.Put the answers on one page, if possible, so that you can see how they correspond to one another. Are there inconsistencies in what you believe and think? Where are they? How do you
As a citizen of this country? Determine “your worldview” by considering your answers to the following questions.Put the answers on one page, if possible, so that you can see how they correspond to one another. Are there inconsistencies in what you believe and think? Where are they? How do you
As a human being? Determine “your worldview” by considering your answers to the following questions.Put the answers on one page, if possible, so that you can see how they correspond to one another. Are there inconsistencies in what you believe and think? Where are they? How do you reconcile
What are your responsibilities in the various roles you play? Determine “your worldview” by considering your answers to the following questions.Put the answers on one page, if possible, so that you can see how they correspond to one another. Are there inconsistencies in what you believe and
What should we be striving to do in this lifetime? Determine “your worldview” by considering your answers to the following questions.Put the answers on one page, if possible, so that you can see how they correspond to one another. Are there inconsistencies in what you believe and think? Where
What is wrong with our society? Why do you think that is? Another way of thinking about this is to ask “what is evil?” Determine “your worldview” by considering your answers to the following questions.Put the answers on one page, if possible, so that you can see how they correspond to one
What is right with our society? Why do you think that is? Another way of thinking about this is to ask “what is good?” Determine “your worldview” by considering your answers to the following questions.Put the answers on one page, if possible, so that you can see how they correspond to one
What happens to people at death? Determine “your worldview” by considering your answers to the following questions.Put the answers on one page, if possible, so that you can see how they correspond to one another. Are there inconsistencies in what you believe and think? Where are they? How do
What is the ultimate reality? Is it a supernatural being? Determine “your worldview” by considering your answers to the following questions.Put the answers on one page, if possible, so that you can see how they correspond to one another. Are there inconsistencies in what you believe and think?
What is a human being? Where do we come from? Determine “your worldview” by considering your answers to the following questions.Put the answers on one page, if possible, so that you can see how they correspond to one another. Are there inconsistencies in what you believe and think? Where are
For one day, listen closely to what you and others say in conversation. How do you use words that are essentially violent (e.g., jokingly saying, “I’m going to smack you if you don’t stop”) or nonviolent? What would it take to change your language habits? Will it really change anything at

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Managing Conflict Through Communication 5th Edition Dudley Cahn, Ruth Abigail - Solutions

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