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project management the managerial process
PMP Project Management Professional Study Guide 4th Edition Phillips, Joseph - Solutions
25. You are a project manager within an organization that completes technical projects for other entities. You have plans to leave your company within the next month to launch your own consulting business, which will compete with your current employer. Your company is currently working on a large
24. While studying for your PMP exam, you are invited to participate in a study group. At your first meeting, another attendee announces that he has “real, live questions” from the PMP exam. What should you do?A. Examine the questions.B. Report the study group to PMI.C. Leave the study group.D.
23. You are a project manager on a construction project. Your project needs an experienced mason to repair and restore an old chimney that the customer wants to keep as part of the project. Your brother, as it happens, is an expert at restoring historical chimneys, and you award the work to him.
22. Your company does not allow project managers to accept gifts of any kind from vendors. A friend who you have known for years now works for a vendor that your company may be doing business with. Your friend from the vendor asks you to lunch to discuss an upcoming project, and you accept. When
21. A PMP has been assigned to manage a project in a foreign country.What should be done to ensure that the project’s success is not hindered by the fact that the project manager is working in a foreign country?A. Teach the project manager about the customs and laws of the foreign country.B. Find
20. You are the project manager for an information technology project. It has come to your attention that a technical problem has stopped the project work. How should you proceed?A. Measure the project performance to date and account for the cost of the technical problem.B. Rebaseline the project
19. A PMP has been assigned to manage a project in a foreign country.Which of the following describes the disorientation the PMP will likely experience as he gets acclimated to the country?A. The Sapir-Whorf hypothesis B. Time dimension C. Ethnocentrism D. Culture shock
18. Of the following, which one achieves customer satisfaction?A. Completing the project requirements B. Maintaining the project cost C. Maintaining the project schedule D. Completing the project with the defined quality metrics
17. You are the project manager of a project in Asia. You discover that the project leader has hired family members for several lucrative contracts on the project. What should you consider?A. Cultural issues B. Ethical issues C. Organizational issues D. Political issues
16. A project team member is sabotaging your project because he does not agree with it. Which of the following should you do?A. Fire the project team member.B. Present the problem to management.C. Present the problem to management with a solution to remove the team member from the project.D.
15. You are completing a project for a customer in another country. One of the customs in this country is to honor the project manager of a successful project with a gift. Your company, however, does not allow project managers to accept gifts worth more than $50 from any entity.At the completion of
14. You are a project manager for your organization. Your project is to install several devices for one of your company’s clients. The client has requested that you complete a few small tasks that are not in the project scope. To maintain the relationship with the client, you oblige her request
13. You are the project manager of the AAA Project. Due to the nature of the project, much of the work will require overtime between Christmas and New Year’s Day. Many of the project team members, however, have requested vacation during that week. What is the best way to continue?A. Refuse all
12. You are the project manager of the 12BA Project. You have completed the project according to the design documents and have met the project scope. The customer agrees that the design document requirements have been met; however, the customer is not pleased with the project deliverables and is
11. You are the project manager of the PMH Project. You have been contracted to design the placement of several pieces of manufacturing equipment. You have completed the project scope and are ready to pass the work over to the installer. The installer begins to schedule you to help with the
10. As a contracted project manager, you have been assigned a project with a budget of U.S. $1.5 million. The project is scheduled to last seven months, but your most recent EVM report shows that the project will finish ahead of schedule by nearly six weeks. If this happens, you will lose $175,000
9. You are the project manager of the LKH Project. This project must be completed within six months, but after two months, the schedule has begun to slip. As of now, the project is one week behind schedule.Based on your findings, you believe you can make some corrective actions and recover the lost
8. You are the project manager for the PMH Project. Three vendors have submitted cost estimates for the project. One of the estimates is significantly higher than similar project work in the past. In this scenario, you should do which of the following?A. Ask the other vendors about the higher
7. You are the project manager for the Log Cabin Project. One of your vendors is completing a large portion of the project. You have heard a rumor that the vendor is losing many of its workers because of labor issues. In light of this information, what should you do?A. Stop work with the vendor
6. PMI has contacted you regarding an ethics violation of a PMP candidate. The question is in regard to a friend who said he worked as project manager under your guidance. You know this is not true, but to save a friendship, you avoid talking with PMI. This is a violation of which of the
5. You are the project manager of the SUN Project. Your organization is a functional environment, and you do not get along well with the functional manager leading the project. You are in disagreement with the manager about how the project should proceed, the timings of the activities, the
4. One of your project team members reports that he sold pieces of equipment because he needed the money to pay for his daughter’s school tuition. He says he has paid back the money by working overtime without reporting the hours worked so that his theft remains private. What should you do?A.
3. You are about to begin negotiations on a new project that is to take place in another country. Which of the following should be your guide on what business practices are allowed and discouraged?A. The project charter B. The project plan C. Company policies and procedures D. The PMI Code of
2. You are the project manager for the BNH Project. This project takes place in a country different from yours. The project leader from this country presents a team of workers who are all from his family. You should do which one of the following?A. Reject the team leader’s recommendations and
1. You are the project manager of the JKN Project. The project customer has requested that you inflate your cost estimates by 25 percent. He reports that his management always reduces the cost of the estimates, so this is the only way to get the monies needed to complete the project. Which of the
25. You are the project manager of a new software development project in your company. Your company operates in a matrix environment and utilizes a project management office to structure projects. This current project has 78 stakeholders and will last for 18 months. Sam, one of the project
24. Stakeholder engagement is key to a successful project, so you and the project team have created a stakeholder management plan that includes many different methods for engaging stakeholders. As part of your plan, you should also reference what other project management plan component?A. Project
23. As a project manager, you must use multiple types of communication with stakeholders to keep them engaged with the project work. All of the following are types of communications that are related to stakeholder engagement except for which one?A. Pull communications B. Push communications C.
22. Your project sponsor has requested that you find a software package to serve as a central repository for all project information. They’d like for the software to capture, store, and provide data analysis on key performance metrics. The software should be able to help complete reports, analyze
21. You are the project manager for your organization and you’re serving as a coach for several junior project managers. You’re currently reviewing the inputs for controlling stakeholder engagement with your project team. The team members are confused about some of the inputs needed for
20. You are the project manager for your company. Your project sponsor has asked you to include interactive communications as part of your stakeholder management plan. Which one of the following examples best describes the concept of interactive communications in stakeholder management?A. Sending
19. You are the project manager for your organization, and you’ve contracted two organizations to complete parts of the project. The project requires that these two different companies work together on parts of the project. One of the vendors will need to install network cables throughout a
18. You are the project manager of the JNH Project for your company.This project is scheduled to last 18 months and will affect 435 stakeholders in your organization. The project has sensitive information that only certain stakeholders should have access to, so you’ve created a plan for
17. One of the tools you’ll have to use as a project manager in the stakeholder management knowledge area is management skill.Management skills help you organize stakeholder concerns and keep the project moving forward. All of the following are examples of management skills except for which
16. You are the project manager of a large project that will affect how your organization accepts and processes orders from customers. Many of the stakeholders have strong opinions about the project and how it should proceed. Thomas, the manufacturing manager, and Jane, the sales manager, have been
15. Marvin is the project manager of a new project for his company. He’s been working with the project team and the project sponsor to keep the stakeholders engaged. As part of this process, Marvin will need four inputs to stakeholder engagement. Which one of the following is not one of the
14. Steve is the project manager of a new project that will affect 4534 people in his organization. Some of the stakeholders are not happy about the project, but they understand the need for the project work.How should Steve manage these unhappy but compliant stakeholders?A. Ignore their
13. You are the project manager of a large project in your company. Your project has been in motion for three months, and you’re about to move into the first phase of project execution. Your sponsor calls to report that you’ve apparently overlooked some stakeholders during the project’s
12. Sam is the project manager of the GHQ Project for his company, and he’s recently discovered a scheduling conflict with two of the vendors on the project. Sam knows that the conflict will likely cause a twoweek delay in the completion of the project. What should Sam do?A. Report the problem to
11. You are a project manager for your company and you’ve just created the project’s stakeholder management plan. This plan is based on organizational process assets and enterprise environmental factors that you’re required to use in the project. The stakeholder management plan includes all
10. Morgan is the project manager of a web site creation project for a client. Some employees at the client’s site are excited about the change and they are helpful with Morgan’s plan for the new web site design.In the stakeholder management plan, Morgan has identified the tactics for managing
9. What is the purpose of the stakeholder management plan?A. To convert all stakeholders to positive, supportive stakeholders B. To identify the stakeholders who are opposed to the project C. To manage the stakeholders’ attitudes toward the project D. To communicate with the stakeholders about
8. You are the project manager of a large software deployment project for your organization. This project will replace the operating systems on the computers of all employees. Many of the employees are in favor of this change in operating systems while others are not. As part of your plan you
7. You are the project manager of a large software deployment project for your organization. This project will replace the operating systems on the computers of all employees. Many of the employees are in favor of this change in operating systems while others are not. As part of your plan, you
6. Harold is the project manager for a large construction project his company is completing for a client. This project has internal and external stakeholders, including members of the community who are opposed to the project, although it has been approved by the city.Harold is preparing to create a
5. Mike is the project manager of a new software deployment project that will affect 3235 people in his organization. He’s communicated the deployment and explained the effect the software will have on the organization, and his plan includes training for the end users. Some of the stakeholders,
4. You have been working on a new project that will affect your entire organization of 1233 people. You and the project team know that you should create a stakeholder register for the stakeholders, but is it necessary to create 1233 entries in this register?A. Yes; all stakeholders should be
3. You are the project manager for a software development project for your company. This project will create a web-based application that will allow users to create maps for different hiking trails in North America. You’ll be working with developers who are employees of your company and
2. Beth is the project manager of a new construction project for her organization’s client. This project will construct a new bridge in a major thoroughfare in her city. Beth is preparing for stakeholder identification because she wants to capture all of the internal and external stakeholders who
1. You are the project manager of the Server Update Project for your organization. This project has 543 stakeholders, many of which are end users. Some of the end users are critical of the server update because they’re concerned about where the data is stored, how they’ll access the data in the
25. You are the project manager for a seller. Things have gone well on the project, and the work is nearly complete. There is still a significant amount of funds in the project budget. The buyer’s representative approaches you and asks that you complete some optional requirements to use up the
24. Within your organization, all project managers are required to document the performance quality ratings, delivery performance, and contractual compliance of each vendor with which they interact. This is known as what?A. A requirement B. A seller rating system C. Procurement selection D. An
23. A key component of the project procurement management knowledge is the actual seller selection. Seller selection is based on many inputs and enterprise environmental factors by which the project manager must abide. From a PMP candidate’s perspective, in what process group does source
22. In your organization, all project procurement must pass through a centralized contracting office. All correspondence between you and the vendors must be recorded and stored as part of the procurement records management system. These rules also provide instructions for the project’s
Martha is the project manager of the MNB Project. She wants a vendor to offer her one price to do all of the detailed work. Martha is looking for which type of document?A. A request for proposal B. A request for information C. A proposal D. An invitation for bid
Henry has sent the ABN Contracting Company a letter of intent. This means which one of the following?A. Henry intends to sue the ABN Contracting Company.B. Henry intends to buy from the ABN Contracting Company.C. Henry intends to bid on a job from the ABN Contracting Company.D. Henry intends to
Thomas is the project manager for his organization, and he is preparing the procurement process for his project. Several enterprise environmental factors and organizational process assets assist Thomas in making the vendor selection. In the enterprise environmental factors are several evaluation
A project manager is considering the marketplace and how it may affect the pricing on the procured portion of her project. She determines that in her market, there is only a single-source seller. A single-source seller means what?A. There is only one qualified seller.B. There is only one seller the
A contract between an organization and a vendor may include a clause that penalizes the vendor if the project is late. The lateness of a project has a monetary penalty. Thus, the penalty should be enforced or waived based on which one of the following?A. Whether the project manager could have
You are the project manager of a project that will span six years in Columbus, Ohio. You are negotiating with your project customer for considerations for inflation, cost of utilities, and other cost factors that will likely fluctuate over the course of the project. What type of contract should
You are the project manager for a software development project for an accounting system that will operate over the Internet. Based on your research, you have discovered it will cost you $25,000 to write your own code. Once the code is written, you estimate you’ll spend $3000 per month updating
Mary is the project manager of the JHG Project. She has created a contract statement of work (SOW) for a vendor. All of the following should be included in the contract SOW except for which one?A. The items being purchased B. The signatures of both parties agreeing to the SOW C. The expected
Benji is the project manager of the PLP Project. He has hired an independent contractor for a portion of the project work. The contractor is billing the project $120 per hour, plus materials. This is an example of which one of the following?A. Cost plus fixed fee B. Time and materials C. Unit price
Bennie is the project manager for his company and he’s working with his project stakeholder to determine the pros and cons of the different contract types for a portion of his project. Of the following contract types, which one requires the seller to assume the risk of cost overruns?A. Cost plus
Sammy is the project manager of the DSA Project. He is considering proposals and contracts presented by vendors for a portion of the project work. Of the following, which contract is least dangerous to the DSA Project?A. Cost plus fixed fee B. Cost plus percentage of cost C. Cost plus incentive fee
You are the project manager for a company that completes the installation of electrical fixtures in manufacturing environments. Part of your typical contractual agreement included coverage of intellectual rights and privity. Privity is what?A. The relationship between the project manager and a
You are a project manager for your organization and are progressing through the procurement management processes. Who should receive the procurement document package?A. Your client B. Your project sponsor C. Your accounting/finance department D. Each seller that will participate in the bidding
Bonnie is the project manager for the HGH Construction Project. She has contracted a portion of the project to the ABC Construction Company and has offered a bonus to ABC if they complete their portion of the work by August 30.This is an example of which one of the following?A. A project
Terry is the project manager of the MVB Project. She needs to purchase a piece of equipment for her project. The accounting department has informed Terry she needs a unilateral form of contract.Accounting is referring to which of the following?A. The SOW B. A legally binding contract C. A purchase
You are the project manager of the HHQ Project for your company.You have hired a vendor to complete a portion of the project, but the vendor doesn’t seem to have met the project requirements as defined in the contract. You have tried alternative dispute resolutions to no avail and you think the
Yolanda has outsourced a portion of the project to a vendor. The vendor has discovered some issues that will influence the cost and schedule of its portion of the project. How must the vendor and Yolanda update the agreement?A. As a new contract signed by Yolanda and the vendor B. By submitting the
The WBS and the WBS dictionary can help a project manager plan for purchases and acquisitions. Which one of the following best describes this process?A. The WBS defines the specific contracted work.B. The WBS defines the requirements for the specific contracted work.C. The WBS defines the specific
You are the project manager for the 89A Project. You have created a contract for your customer. The contract must have which two things?A. An offer and consideration B. Signatures and the stamp of a notary public C. The value and worth of the procured item D. A start date and an acceptance of the
As a PMP candidate you must understand the provisions of project procurement even if your typical projects do not include procurements.Based on the information in this chapter, a contract cannot have provisions for which one of the following?A. A deadline for the completion of the work B. Illegal
You are the project manager of the GHY Project for your organization. A portion of this project includes dangerous work;although members of the project team could likely complete the work, your sponsor doesn’t want to accept the risk. In this situation, which of the following may be used as a
Gary is a project manager for his organization and he’s evaluating the risks within his project. Some of the risk events have a high impact, while other risk events have a low probability. In this project, many risks have high-risk impact scores but an overall low-risk score. How is this
Which of the following can determine multiple scenarios, given various risks and the probability of their impact?A. Decision trees B. Monte Carlo simulations C. Pareto charts D. Gantt charts
What can a project manager use to determine whether it is better to make or buy a product?A. A decision tree analysis B. A fishbone model C. An Ishikawa diagram D. An ROI analysis
You are presented with the following table:What would Risk 6 be based on the following information: Marty is 60 percent certain that he can get the facility needed for $45,000, which is $7000 less than what was planned for?A. .60, 45,000, 27,000 B. .60, 52,000, 31,200 C. .60, 7000, 4200 D. .60,
A project manager and the project team are actively monitoring the pressure gauge on a piece of equipment. Sarah, the engineer, recommends a series of steps to be implemented should the pressure rise above 80 percent. The 80 percent mark represents what?A. An upper control limit B. The threshold C.
The water sanitation project manager has determined that the risks associated with handling certain chemicals are too high. He has decided to allow someone else to complete this portion of the project, so he has outsourced the handling and installation of the chemicals and filter equipment to an
You are presented with the following table:Based on the preceding numbers, what is the amount needed for the contingency fund?A. Unknown with this information B. $249,000 C. $117,150 D. $15,750 Risk Event Probability Impact Cost/Benefit Ex$V 1 .35 -$4000 2 .40 $50,000 3 .45 -$300,000 4 .30 $50,000
You are presented with the following table:What is the EMV for Risk Event 3?A. $135 B. –$300 C. $45 D. –$135 Risk Event Probability Impact Cost/Benefit EMV 1 .20 -4000 2 .50 5000 3 .45 -300 4 .22 500 5 .35 -4500
A table of risks, their probability, their impact, and a number representing the overall risk score is called a ———————–.A. Risk table B. Probability and impact matrix C. Quantitative matrix D. Qualitative matrix
You are the project manager of the GLI Project for your organization.Your project sponsor has asked that you use an approach to measure the probability and impact of the risk events and then to rank the events accordingly. Which risk analysis provides the project manager with a risk ranking?A.
As a PMP candidate, you must be familiar with the different approaches to risk identification. One approach is called SWOT.Which of the following describes SWOT?A. An analysis of strengths, weakness, options, and timing B. An analysis of strengths, weakness, opportunities, and threats C. An elite
You are the project manager for a project that will create a new and improved web site for your company. Currently, your company has more than 8 million users around the globe. You would like to poll experts within your organization with a simple, anonymous form asking about any foreseeable risks
You are the project manager of the HNN Project and you’re working with the project stakeholders, including the project team and the project sponsor, to identify risks within the project. The project sponsor wants to know which tools you’ll use to identify risk events.Which one of the following
You are the project manager of the KLJH Project. This project will last two years and has 30 stakeholders. How often should risk identification take place?A. Once at the beginning of the project B. Throughout the execution processes C. Throughout the project D. Once per project phase
Risk identification is an iterative process in the project and requires participation from the project manager, the project team, and other key stakeholders. Because of the nature of risk, when should risk identification happen?A. As early as possible in the initiation process B. As early as
Complete this sentence: A project risk is a(n) ———————–occurrence that can affect the project for good or bad.A. Known B. Dangerous C. Uncertain D. Known-unknown
An understanding of the different types of risk events can help the project manager work better with the enterprise environmental factors and the organizational process assets that affect the risk management in a project. Based on this information, (a) ———————–include(s) fire,
You are the project manager of your organization, and you’re working with your project team and the project stakeholders to identify the risks within the project. Some of the risks have not yet happened and some of the risks are already issues. You tell the project team that all risks must be
The customers of the project have requested additions to the project scope. The project manager brings notice that additional risk planning will need to be added to the project schedule. Why?A. The risk planning should always take the same amount of time as the activities required by the scope
As a project manager, you must understand the components of an identified risk, a risk response, a risk trigger, risk thresholds, and issues. A risk trigger is also called which of the following?A. A warning sign B. A delay C. A cost increase D. An incremental advancement of risk
Hans is a project manager for his organization, and he’s working with his sponsor to identify the organization’s risk tolerance. Understanding the risk tolerance and any associated enterprise environmental factors will help Hans and the project team plan for risk responses. An organization’s
You are the project manager of the GHK Project. You and the manufacturer have agreed to substitute the type of plastic used in the product to a slightly thicker grade should there be more than a 7 percent error in production. The thicker plastic will cost more and require that the production slow
You are the project manager of the HQQ Project, and part of your requirement in this role is to create a risk management plan. Which of the following is not part of a risk management plan?A. Roles and responsibilities B. Methodology C. Technical assessment board compliance D. Risk categories
Frances is the project manager of the LKJ Project. Which of the following techniques will she use to create the risk management plan?A. Risk tolerance B. Status meetings C. Planning meetings D. Variance meetings
Beth is the project manager for her company, and Marty, her supervisor, is concerned with the possibility of Beth accepting one of the project risks. Beth explains that this is a risk that should be accepted within the project. When is it appropriate to accept a project risk?A. It is never
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