Organizational Behaviour Concepts Controversies Applications 6th Canadian Edition Nancy Langton, Stephen P. Robbins, Timothy A. Judge, Katherine Breward - Solutions

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What is Conrad trying to do with Sonja? What assumption is he making about her?
What assumption is Conrad making about David and is it a legitimate concern? Should the modifications David needs be made?
Now what group is Conrad making assumptions about? Is he right and why or why not?
What is Pramod referring to? Who is right, Pramod or Conrad, and why?
What policy did the not have here that they needed? In writing one, what should it include in order to be comprehensive?
Do you think that age discrimination is an issue in this incident? Explain.
1. What do you think is the major problem in this case?2. If you were Habib, what would you do about the situation?
Is Alonso right? If so, what is this idea and what is it supposed to do for people? If Alonso is wrong and there is nothing like this, is there something else you can suggest they use?
Is Alonso right in that assigning the transferred workers to supervisors is something management should do and if so why? What are all the main management purposes?
What is Conrad talking about when he says workers might group themselves? Is there anything like this in orgranizations? Why would people do this? Should they be allowed to do this as Conrad describes and why or why not?
Rate Harold’s plan to lie to his bank to secure the $100,000 loan so that he is able to pay his employees.
What would you do in the three car company examples (decisions 4 through 6)? Why?
What would you expect an average person to do in the three car company examples? Why?
Rate the characters in the four hypothetical scenarios on the following scale:
Consider the CEO in the background information example who is considering creating subsistence level jobs. Do American corporations have a moral duty to pay reasonable “living wages” to workers outside the United States? In the United States, we have a legally required minimum wage of $7.25. Do
Do you find yourself making decisions more often based on whether they seem like the right thing to do, or because they will be likely to produce the best results? What percentage of the time do you make decisions for each reason?
If you assessed some as “better” than others, which were better and why? If you ranked all of the gifts as the same, why are all of these the same quality?
Do any of the gifts seem more sustainable? In other words, would you expect that some of the companies would be more likely than others to make the same gift next year and the year after? If so, which motivations seem more likely to lead to continuous support?
Consider Beta Company. What percentage of corporate gifts do you imagine are made for this kind of reason? Nearly all? Half? Just a few? Assume that you heard about Beta Company's gift to Youth Meals. Now, assume that later, you learned that they only make the gift because they thought they would
Do you tend to view companies more favorably if they make charitable donations and support “good causes”? Have you ever switched brands or remained loyal to a company because of that kind of thing, or is that not something that has ever influenced your own decision to buy or not buy a product?
Now assume that a year passes, and that business does in fact pick up for Harold’s company. He is able to repay the loan in full, with interest. No one is laid off from Harold’s company, no one misses a paycheck, and Harold’s lie is never caught. Is the rating the same with the benefit of
What, specifically, makes Operation Fortitude a “better lie” than Harold’s planned course of action?
Now speaking generally, when is making a misrepresentation acceptable? (Check all that apply): To protect life or the physical safety of people, to protect a job, to protect another person’s feelings, to gain an advantage, to get out of trouble, when others expect it and may do the same (war,
Everyone would presumably be in favor of a convenience store at Ed's location that charged $5 for water and let customers use a phone and rest inside for free. Let's change the price points for Ed's services. Following is a string of prices that increase each time by an order of magnitude. Label
Should Alpha meet the first demand and reduce its prices across the board? Why or why not, using the ideas raised in the introduction?
Should Alpha meet the second demand and expand its free drug program?
What would you do in the three university examples (decisions 1 through 3)? Why?
What would you expect an average person to do in the three university examples? Why?
If you were Lenny, to what degree would you consider the other stakeholders described in this scenario? If you were the president of a football team owned by shareholders in the same situation, to what degree would you consider the other stakeholders described in this scenario?
Do you agree with the general proposition that companies owe a duty to the communities in which they operate? Rate it below.
Was it “wrong” for Lenny to ignore the other stakeholders' wishes?
Would you vote to approve any additional items if the unexpected surplus were $3 billion instead of $1 billion?
If you were a decision maker at BetaCo, which of the actions would you actually vote to approve?
Assume that after Walters is cut, the Goliaths miss the playoffs. If you had season tickets, would you renew them? As a voting taxpayer, would you be more or less likely to vote in favor of taxpayer dollars being used to support the team in the future? As an assistant coach, would you look for a
Should Dawson Computers' factory employees be paid during the several months of rebuilding? Would it be any more or less justifiable to pay only a handful of high-level difficult-to-replace workers?
Assess the next-to-last sentence in the scenario: “We have to do what the shareholders want over what helps the town.” Rate the degree to which you agree with it.
In this scenario, the town in Kentucky will lose 500 jobs. But a town in Tennessee stands to gain 500 jobs. Does the benefit cancel the harm, or does leaving the first town create more harm than operating in the new town will create?
If the town in Tennessee offers tax abatements, and the town in Kentucky does not, where should the plant ultimately be?
To what degree are you influenced by best case scenario ads? Do you feel “immune to them”?
Do any of the four examples amount to unethical ads, or are they all reasonable? If any strike you as wrongful, which one(s) and for what reason(s)?
Does the fine print in any of the ads make them any more or less acceptable? If so, which blocks of fine print influence your assessment of the ad?
Some specific kinds of ads cannot be run without certain specific disclosures that run for a specific amount of time. For example, prescription drug ads are required by law to list common side effects. Ads for certain types of loans must carry prominent statements about whether the loans are
Going back to an idea in the background section, do you think fear-based ads create fears in the first place, or do they merely inform people about solutions for things that they are already afraid of?
Should any of these ads be disallowed/made illegal, or are none of them that bad?
Many companies dropped Tiger Woods after his affairs came to light. Most would agree that if a celebrity’s inappropriate behavior tarnishes his or her image, a company is not ethically obligated to continue making that person its public face. But what if something happens to tarnish an image that
Now consider the same basic ideas from Food Corp's perspective. Rank the four ideas presented to the CEO from most worthy of consideration ("1") to least worthy ("4") of consideration for the company. _____ Eliminate cartoon characters used to advertise sugary cereal _____ Reduce added sugar by 25
Is Craig's plan ethically acceptable? [Adding the addicting nicotine-like additive]
Discuss the general idea presented in this module. If a company is doing well, should workers who are doing a reasonably good job be retained? Or should a company’s leaders always seek to eliminate positions of marginal performers?
Would you personally be less likely to take a job if the company’s employment contracts included a no-compete clause?
Which two of the five policies did you rank highest? What specific facts made them more acceptable to you than the others?
Which two of the five policies did you rank lowest? What specific facts made them more acceptable to you than the others?
The original Civil Rights Act was passed to protect the rights of minority groups. Interestingly, a law banning weight discrimination would protect a significant majority of people. Would you favor such a law? If so, would it be more important for the law to protect consumers or workers?
If all seven are laid off, would you anticipate a drop in morale among the remaining workers? Or would you expect the remaining employees to think, “Ah, they weren’t any good anyway,” and not worry about it?
If you had a seat at the meeting described, would you argue for or against adopting an affirmative action policy? Why or why not?
What if the red SUV had not caught fire in a parking lot? Assume that the car had ignited with the customer inside and that the customer had been killed. Should more people in the chain be fired if their mistakes resulted in a fatality?
If a worker has never applied for FMLA leave before, is it sensible to require additional doctor visits after a doctor's note is produced? What if it is a dubious-looking note like the one in this scenario?
In the late 1990s, when the economy was roaring along, there was some talk in Congress about changing the FMLA to allow for workers to take paid medical leave. “Workers who live paycheck-to-paycheck can't afford to take advantage of this law,” some members of Congress argued. But then the
If you were the CEO, would you order the desktop computers of the two suspicious employees searched?
Assume for this question that the CEO decides not to discipline anyone this time but that he issues a clear policy banning personal use of the Internet at the office. Now evaluate the same workers, with the addition of Employee #2. What punishments, if any, should they face if they are “on
Although the CEO said in the first meeting that he was “not looking to discipline anyone yet,” he is not legally bound by that remark. If he has a change of heart, should Employees #4–7 be given a reprimand, suspended, or terminated?
Is it reasonable for the government to regulate companies that have received TARP money? If so, should the government go further and regulate the CEOs of all corporations? If not, should the government never set legal maximums for salaries?
After working through this module, do you find the veil of ignorance idea to be a useful tool? Why or why not?
Should Allen approve the showing of X-rated pay-per-view movies in his hotel's rooms?
Is Alan's statement to Customer 3 ethical?
Is Alan's statement to Customer 1 ethical?
Should Eric's company get into the payday loan business?
As a consumer, are you keenly aware of how much things cost? Would you notice if food prices rose by 5 percent? What about smart phones, computers, and TVs: Would a 5 percent increase in price to these items be noticeable? What if the increase was 2 percent?
Should Texas Bank agree to participate in the Making Home Affordable Program at all?
If Texas Bank does sign up, should its policy be to modify as many loans as possible, or only those issued to people most likely to be able to make payments over the long term if their loans are modified?
Should the government continue to offer extended benefits for as long as 99 weeks to unemployed workers during the recession? If not, what maximum number of weeks would you set?
Define organizational behaviour.
What is an organization? Is the family unit an organization? Explain.
“Behaviour is generally predictable, so there is no need to formally study OB.” Do you agree or disagree with this statement? Why?
What are some of the challenges and opportunities that managers face in today’s workplace?
What are the three levels of analysis in our OB model? Are they related? If so, how
Why is job satisfaction an important consideration for OB?
What are effectiveness and efficiency, and how are they related to OB?
What does it mean to say OB takes a contingency approach in its analysis of behaviour?
“OB is for everyone.” Build an argument to support this statement.
Why do you think the subject of OB might be criticized as being “only common sense,” when one would rarely hear such a criticism of a course in physics or statistics? Do you think this criticism of OB is fair?
On a scale of 1 to 10 measuring the sophistication of a scientific discipline in predicting phenomena, mathematical physics would probably be a 10. Where do you think OB would fall on the scale? Why?
In 1998, Jennifer Shroeger was promoted to district manager for UPS’ operations in Buffalo, NY. When she took over, she faced a serious problem: turnover was out of control. Part-time workers, who account for half of the Buffalo facility’s workforce, were leaving at the rate of 50 percent a
The case focuses on measuring efficiency by establishing accountability for organizational results with specific measures. Example is given from Freescale Semiconductor company using metrics to mange 24 000 employees in 30 countries. Their focus is on retention of employees to preserve knowledge
Herman Miller is a Michigan-based furniture company that is known for its innovative design products. The company, which is publicly owned and over 75 years old, operates in over 110 countries on seven continents. Since its inception, Herman Miller has made a huge impact in the furniture industry.
If you were either a board member or a parent, how would you know that the employees taking care of your children were unhappy with their jobs?
What might you do if you learned about their unhappiness?
What might Rogers have done differently as president of the board?
In what ways does this case illustrate that knowledge of OB can be applied beyond your own workplace?
Explain affective events theory. What are its implications for managing emotions?
What is attribution theory? What are its implications for explaining behaviour in organizations?
What is stereotyping?
Give some positive results of using shortcuts when judging others.
Describe the factors in the Big Five Personality Model. Which factor shows the greatest value in predicting behaviour? Why does it?
What behavioural predictions might you make if you knew that an employee had (a) A negative core self evaluation? (b) A low Mach score? (c) Low self monitoring? (d) A Type A personality?
To what extent do people's personalities affect how they are perceived?
What is emotional labour and why is it important to understanding OB?
What is emotional intelligence and why is it important?
How might the differences in experience of students and instructors affect each of their perceptions of classroom behaviour (for example, students’ written work and class comments)?
An employee does an unsatisfactory job on an assigned project. Explain the attribution process that this person’s manager will use to form judgments about this employee’s job performance.
One day your boss comes in and he’s nervous, edgy, and argumentative. The next day he is calm and relaxed. Does this behaviour suggest that personality traits aren’t consistent from day to day?

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Organizational Behaviour Concepts Controversies Applications 6th Canadian Edition Nancy Langton, Stephen P. Robbins, Timothy A. Judge, Katherine Breward - Solutions

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