New Semester
Started
Get
50% OFF
Study Help!
--h --m --s
Claim Now
Question Answers
Textbooks
Find textbooks, questions and answers
Oops, something went wrong!
Change your search query and then try again
S
Books
FREE
Study Help
Expert Questions
Accounting
General Management
Mathematics
Finance
Organizational Behaviour
Law
Physics
Operating System
Management Leadership
Sociology
Programming
Marketing
Database
Computer Network
Economics
Textbooks Solutions
Accounting
Managerial Accounting
Management Leadership
Cost Accounting
Statistics
Business Law
Corporate Finance
Finance
Economics
Auditing
Tutors
Online Tutors
Find a Tutor
Hire a Tutor
Become a Tutor
AI Tutor
AI Study Planner
NEW
Sell Books
Search
Search
Sign In
Register
study help
business
organizational behavior
Organizational Behaviour Concepts Controversies Applications 6th Canadian Edition Nancy Langton, Stephen P. Robbins, Timothy A. Judge, Katherine Breward - Solutions
What, if anything, can managers do to manage emotions? Are there ethical implications in any of these actions? If so, what?
Give some examples of situations where the overt expression of emotions might enhance job performance.
Think back to your perception of this course and your instructor on the first day of class. What factors may have affected your perceptions of what the rest of the term would be like?
Compare your scores on the Learning about Yourself Exercises at the end of the chapter. What conclusions could you draw about your group based on these scores?
This case presents an employee, Laura, discussing in a very frank and open way the negative emotional climate in her workplace. Laura describes the workplace as very cold and unproductive. She very directly says that managers don’t like employees showing emotions and use fear as a tool to “keep
Does being “nice” in business matter? Can you be too nice? This case study explores the personality trait of “agreeableness” and how it fits into business. Research indicates that people high in this trait generally have a lower level of career success and learn less money. Even though
Everybody has a boss, and it seems that everybody has a “bad boss” story. Here are seven questions that will help you determine if your boss is one of the bad ones. Answer each question with a “yes” or “no.” 1. Has your boss ever embarrassed you in front of coworkers? 2. Does your boss
How does ethics relate to values?
What is cultural intelligence? How do its three dimensions relate to understanding people from other cultures?
Describe the five value dimensions of national culture proposed by Geert Hofstede.
How might differences in generational values affect the workplace?
Compare Aboriginal and non-Aboriginal values.
What might explain low levels of employee satisfaction in recent years?
Are satisfied employees productive employees? Explain your answer.
Contrast exit, voice, loyalty, and neglect as employee responses to job satisfaction.
What is the relationship between job satisfaction and organizational commitment? Job satisfaction and employee engagement? Which is the stronger relationship?
How can managers get employees to more readily accept working with colleagues who are different from themselves?
"Thirty five years ago, young employees we hired were ambitious, conscientious, hard working, and honest. Today's young workers don't have the same values." Do you agree or disagree with this manager's comments? Support your position.
Do you think there might be any positive and significant relationship between the possession of certain personal values and successful career progression in organizations like Merrill Lynch, the Canadian Union of Postal Workers (CUPW), and the City of Regina’s police department? Discuss.
"Managers should do everything they can to enhance the job satisfaction of their employees." Do you agree or disagree? Support your position.
"Organizations should do everything they can to encourage organizational citizenship behaviour." Do you agree or disagree? Support your position.
When employees are asked whether they would again choose the same work or whether they would want their children to follow in their footsteps, fewer than half typically answer “yes.” What, if anything, do you think this implies about employee job satisfaction?
Paul Fromm is a high school teacher employed in one of the most ethnically diverse school districts in Canada. He is an excellent teacher, and receives high ratings from his students. During weekends and summer holidays, when he is not working, he participates in conferences held by white
Patagonia is a California based company that makes clothing and gear for outdoor sports like hiking and climbing. It has been called "the Coolest Company on the Planet" by Fortune magazine, and it has a consistent track record of being voted one of the best companies to work for. Patagonia
Describe the four types of intermittent reinforcers.
What are the implications of Theories X and Y for motivation practices?
Does motivation come from within a person, or is it a result of the situation? Explain.
Compare and contrast Maslow’s hierarchy theory of needs with Herzberg's motivation-hygiene (two-factor) theory.
Explain the difference between hygiene factors and motivators in Herzberg's motivation-hygiene (two-factor) theory?
Identify the variables in expectancy theory.
What is the role of self-efficacy in goal setting?
Contrast distributive and procedural justice. What implications might they have for designing pay systems in different countries?
Explain cognitive evaluation theory. What does it assume about the effects of intrinsic and extrinsic rewards on behaviour?
Identify three activities you really enjoy (for example, playing tennis, reading a novel, or going shopping). Next, identify three activities you really dislike (for example, visiting the dentist, cleaning the house, following a low-fat diet). Using the expectancy model, analyze each of your
To what extent will you be motivated to study under the following circumstances?The instructor gives only one test-a final examination at the end of the course.The instructor gives for exams during the term, all of which are announced on the first day of class.The student's grade is based on the
"The cognitive evaluation theory is contradictory to reinforcement and expectancy theories." To you agree or disagree? Explain.
Analyze the application of Maslow and Herzberg's theories to an African or Caribbean nation where more than a quarter of the population is unemployed.
One of the members of your team continually arrives late for meetings and does not turn drafts of assignments in on time. Choose one of the available theories and indicate how the theory explains the member’s current behaviour and how the theory could be used to motivate the group member to
You are unhappy with the performance of one of your instructors and would like to encourage the instructor to present more lively classes. Choose one of the available theories and indicate how the theory explains the instructor’s current behaviour. How could you as a student use the theory to
Although many individuals recall bullies from their elementary school days, some are realizing that bullies can exist in the workplace as well. And these bullies do not just pick on the weakest in the group; rather, any subordinate in their path may fall prey to their torment, according to Dr. Gary
Quebecor asked its employees to work more hours, for the same amount of pay, and expect cuts to their holiday time. The employees were threatened that either they accept the proposal, or their jobs would be outsourced. 1. Analyze this proposal in terms of motivation concepts. 2. As an employee, how
KPMG International is a Swiss cooperative that provides tax, audit, and advisory services to companies. A few years ago, KPMG realized that turnover was too high and employee motivation was too low. The company knew it had to make some changes because the lack of employee motivation was negatively
From an employee’s perspective, what are the pros and cons of telecommuting?
What are the pros and cons of variable-pay programs from an employee’s viewpoint? From management’s viewpoint?
What is the difference between gain sharing and profit sharing?
Why is employee recognition an important reward?
What can firms do to create more motivating environments for their employees?
Describe three jobs that score high on the JCM. Describe three jobs that score low.
What are the advantages of flextime from an employee’s perspective? From management’s perspective?
What are the advantages of job sharing from an employee’s perspective? From management’s perspective?
“Employee recognition may be motivational for the moment, but it doesn’t have any staying power. Why? Because they don’t take recognition at the Roots or The Bay!” Do you agree or disagree? Discuss.
“Performance cannot be measured, so any effort to link pay with performance is a fantasy. Differences in performance are often caused by the system, which means the organization ends up rewarding the circumstances. It’s the same thing as rewarding the weather forecaster for a pleasant day.”
Job redesign is a way of exploiting employees by increasing their responsibilities.” Comment on this statement, and explain whether you agree with it or not.
Individuals vary in their emotional drives (or needs). How can we use that information to motivate employees?
How might the job of student be redesigned to make it more motivating?
Although it may seem fairly obvious that receiving praise and recognition from one’s company is a motivating experience, sadly, many companies are failing miserably when it comes to saying thanks to their employees. Take Ko, a 50-year-old former employee of a dot-com in California. Her company
Bob’s is a fast food restaurant, with highly structured routines. The employees there are reasonably happy; at least they have a job! 1. Describe an entry-level job at Bob’s in JCM terms. 2. What type of person do you think would fit well into jobs at Bob’s? 3. Could jobs at Bob’s be
Chip Conley is the founder of Joie de Vivre Hotels, the largest collection of boutique hotels in California. Coley started the company in San Francisco in 1987. Of the more than 30 hotels that the company oversees, each one is designed to “create joy for guests and employees“, and reflects the
Contrast self-managed and cross-functional teams.
Contrast virtual and face-to-face teams.
How do norms develop in a team?
Describe the five-stage model of group-development.
Describe the punctuated-equilibrium model of group development.
What are the characteristics of important norms?
What are the effects of team size on performance?
How could you use the punctuated-equilibrium model to better understand group behaviour?
Would you prefer to work alone or as part of a team? Why? How do you think your answer compares with others in your class?
What effect, if any, do you expect that workforce diversity has on a team’s performance and satisfaction?
One of the members of your team continually arrives late for meetings and does not turn drafts of assignments in on time. In general this group member is engaging in social loafing. What can the members of your group do to reduce social loafing?
Consider a team with which you’ve worked. Was there more emphasis on task oriented or maintenance oriented roles? What impact did this have on the group’s performance?
Identify 4 or 5 norms that a team could put into place near the beginning of its life that might help the team function better over time.
Many companies proudly promote their team culture. At Toyota, teamwork is one of the core values. Individualism is deemphasized. In its place is a system in which people are seen as intertwined value streams. Before hiring Toyota tests candidates to ensure they are oriented toward teamwork. All
IBM has clients in 170 countries and does two-thirds of its business outside the United States. As a result, it has overturned virtually all aspects of its old tradition-bound culture. One relatively new focus is in the teamwork area. The way IBM uses work teams extensively is unique. To instill in
In 1988, Peter Gabriel, a well-known musician, joined Amnesty International on its Human Rights Now tour. Over a six week period, Gabriel and some other popular music artists performed at twenty benefit concerts around the globe to help Amnesty International raise awareness of the Universal
Describe the communication process and identify its key components. Give an example of how this process operates with both oral and written messages.
Contrast high and low context cultures. What do the differences mean for communication?
What does the expression "sometimes the real message in communication is buried in the silence" mean?
What is nonverbal communication? Does it aid or hinder verbal communication?
What conditions stimulate the emergence of rumours?
What are the advantages and disadvantages of email? Of instant messaging?
What are the key challenges in managing information?
“Ineffective communication is the fault of the sender.” Do you agree or disagree? Discuss.
How might managers use the grapevine for their benefit?
Using the concept of channel richness, give examples of messages best conveyed by email, by face-to-face communication, and on the company bulletin board.
"Most people are poor listeners." Do you agree or disagree? Defend your position.
How do you know when a person is listening to you? When someone is ignoring you?
This care presents a series of emails between a job candidate who seems to have accepted a job offer and then reneged on the acceptance. The exchange of messages has several communication issues from the language and expressions used to the time and channel. 1. With whom do you side here—Abdala
Jeremy W. Caputo only has four employees at his public relations firm, but he seems to have done a pretty good job of alienating them. According to his employees, Caputo, 47, is a brilliant guy who has a lot to learn in terms of being a better communicator. His communication style appears to be a
Zifty.com is a small, web-based delivery business in Atlanta, Georgia. The company has partnerships with 50 to 60 unique local restaurants representative of the Atlanta area. When placing orders, Zifty customers are asked to provide their postal codes. This information generates a list of
What is power? How do you get it?
Define political behaviour. Why is politics a fact of life in organizations?
How might people respond to the different bases of power that someone might use?
Which of the six power bases lie with the individual? Which are derived from the organization?
Define the general dependency postulate.
What creates dependency? Give an applied example.
Identify the range of empowerment that might be available to employees.
Define sexual harassment. Who is most likely to harass an employee with: a boss, a co worker, or a subordinate? Explain.
Based on the information presented in this chapter, what would you do as a recent university graduate entering a new job to maximize your power and accelerate your career progress?
“Politics is not inherently bad. It is merely a way to get things accomplished within organizations.” Do you agree or disagree? Defend your position.
You are a sales representative for an international software company. After four excellent years, sales in your territory are off 30 percent this year. Describe three impression management techniques you might use to convince your manager that your sales record is better than one could hope under
Showing 4000 - 4100
of 6229
First
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
Last
Step by Step Answers
Get 50% OFF
Claim Now
