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business
organizational behavior

Questions and Answers of Organizational Behavior

List and explain the 12 time-management guidelines from this chapter?
What are the potential dangers to organizations that encourage excessive conformity among individual employees?
What is the difference between the literal and those with an attitude problem? How should each be handled?
Should your manager have any right to tell you what you can’t do on your own, off-the-job, time? Why or why not?
Should workplace affairs between consenting adults be permitted? Explain.
Do you feel that employee testing, credit checks, and the use of surveillance techniques as described in this chapter invade the privacy of employees? Explain your position.
Should employees be permitted to have access to their own personnel records? Explain. How do you feel about third-party access?
What is the purpose and nature of the progressive disciplinary process?
What is the significance of the red-hot stove rule?
1. In your opinion, are the demands for conformity that Titeship has placed on his salesforce legitimate or nonlegitimate? Explain.2. How do you feel about Titeship’s decision to place Randy on
1. What issue was Mortenson trying to force Khalid to act upon? 2. What two influence strategies did Mortenson use with Khalid, and what other strategy did he use on Ms. Pamir?3. What kind of person
Why does a need typically have to be recognized before it will motivate?
Explain the differences among positive, escape, extinction, and punishment types of reinforcement techniques.
What are the dangers associated with the use of punishment as a reinforcement technique?
Why is the timing of reinforcement techniques important?
What are some possible exceptions to the generalization that productivity tends to follow morale?
Why is an understanding of the process of motivation important?
Can we “learn” to need something? Explain.
List and explain the five levels of needs that Maslow indicated exist in human beings plus the three related areas in his theory.
How does Alderfer’s ERG theory of needs and motivation differ from Maslow’s?
List and describe the five extrinsic factors in Hunter’s theory of motivation.
Is the problem these four managers are talking about really motivation or does some other chapter concept better fit this situation? If you think the problem is motivation explain why and if you
1. Why do you think Etienne White’s ideas were unsuccessful?2. Did Etienne perceive the workers’ needs in the same way that they themselves did? She was attempting to use which needs as
1. Name specific motivation theories (or parts of motivation theories) that should be applied to Toni, Donna, and Sunil, and explain why the selected theory should work for each one of them.2. Who
List and explain the individual factors affecting job satisfaction.
What are the common features of quality of work life?
List and describe the 14 factors that can impact and improve the quality of work life.
Explain the effects the work environment can have on the quality of work life.
Explain the effects the social environment can have on the quality of work life.
Describe the current innovative ways to work.
List and explain the external factors affecting job satisfaction.
List and explain the internal factors affecting job satisfaction.
Is fairness an issue in flextime and similar arrangements?
If you were in favor of a flexible work arrangement in this case, what arguments would you use to persuade top management to adopt it? If you were not in favor of such an arrangement, what arguments
What would you do if you were in Rene Demetris’ place? Explain the pros and cons of your decision.
Three people will not have their quality of work life changed, two because no change is needed and one because you have nothing that would affect the problem. Who are these three? Which two need no
You have seven opportunities for changing the quality of work life at this company: an employee appreciation award (with personal parking space for one year), job rotation, job enlargement, a daytime
What job satisfaction factor is best associated with each of these workers and what supports your position?
Now for this question you will need to draw on what you remember from previous chapters: Let’s say Saqib stays on this shift and has the same colleagues, what does he risk if he does NOT go along
It is 5 years later and Jake is an oceanographer and he HATES it. It is nothing like he thought it would be. This group is back together. Based on the chapter materials what is he likely to say about
Help Jake with the statement he makes to Bushra in the second to last paragraph. Who is right? Support your answer.
How might Rene’s supervisory methods and style have to change if Bobbie Ann, and perhaps a number of her coworkers, adopted flextime, job sharing, telecommuting, or other nontraditional ways of
How does the concept of future shock relate to organizational change?
Why might some workers view as threatening your decision to enrich their jobs?
What are some of the principal benefits derived from the application of the management-by-objectives process? How does the RIO process relate to MBO?
How do personal attitudes influence attempts by managers to introduce change?
Why are habits once established so difficult to break?
How does the three-step change process relate to the concept of OD interventions?
Assume that you’re a manager in a firm that plans to move to a new building in the suburbs. Outline some major considerations for effecting this change with a minimum of friction among employees.
This company really needs your help with this change. Look at each step in the Larger Scale change model, in order. Which one or ones were addressed here and which one or ones were not?
What should these workers do now to cope with this change?
1. What is your reaction to the way Mary Levin conducted the meeting?2. What do Jim Albritton’s statements reveal about his attitude toward workers in his plant? In what ways might he be
1. This situation includes five different resistance to change factors. Four are impeding this change, and one is being left alone and so is not contributing to resistance. List all five, and
What is the major distinction between leadership and management?
Why do technical skills become less important as a person rises in the organizational hierarchy?
What are the two main sources of power and the three subtypes of each?
What is the path-goal theory of leadership and what motivational theory is it related to?
What is the Hersey-Blanchard model of leadership?
What is the Fiedler theory of leadership?
How do the terms accountability, authority, and responsibility differ in meaning?
What helps to determine whether a person is an effective leader?
What tends to cause a person to adopt a Derived X approach? How might this condition be avoided?
What are some of the probable consequences of workers operating in an aura of fear?
Describe the circumstances in which the three major styles of leadership might be used effectively. Which would you use and why?
Is an autocratic style of leadership always counterproductive? Explain.
Describe the five styles of leadership related to employee participation developed by professors Vroom and Yetton. Give examples of when you might use each of the approaches.
What are the other two things that should go with the power Casey has and was given? From what you can determine from the information provided has Casey been given these other two parts? Should he
Examine the trust factors and how Casey handled his team. He has a problem with four trust factors. Which are they (number them 1, 2, 3 and 4). For each explain what Casey did wrong and what he
1. Evaluate Henry on the trust factors. Is he doing anything right in regard to trust? If so, identify the factors, define them, and show how he is doing them right with examples of his behavior. 2.
What tends to cause burnout? What can be done to combat or prevent burnout?
How can a person try to “break” Parkinson’s Law?
Describe Kossen’s Law. How might its implications be avoided?
Explain the concept of contrast in combating distress.
What is a workaholic?
Explain the significance of the terms yield point, elastic limit, and rupture point as they relate to stress.
What are some individual behaviors that could indicate that a person has a drinking problem?
What is meant by the “stigma of alcohol or drug programs”? How might such stigmas be overcome?
What is your own personal definition of faith? Could a person have faith and yet not believe in a formalized religion? Explain.
What is the difference between Type A and Type B personalities? Which one do you think you are? Which is better? Why?
How should Bernice manage her career-related stress?
How should Calvin manage his career-related stress? Also, think back on previous chapters; is there some other action Calvin should consider given how he was treated?
1. What do you think is troubling Quentin?2. What adjustive reactions discussed in the chapter does Quentin appear to be experiencing? 3. How might Quentin improve his attitude?
1. What general type of distress does Andrea have here, and what type of general reaction has she chosen? Support your answer.2. What are the two causes of her distress? Support your answer.3. What
How should Anuja manage her career-related stress?
Why is it important for organizational members to understand differences in customs among different cultures?
List and describe the problems older workers face.
List and differentiate between myths and facts concerning older workers.
What problems can disabled workers face in the workplace?
What laws affect disabled workers?
How do labor laws differ among other cultures and countries?
What methods can be used to reduce the effects of culture shock and repatriation from foreign job assignments?
In what ways are multicultural issues important to organizations?
Differentiate between prejudice and discrimination.
List and describe examples of discrimination laws.
Describe the challenges facing women in today’s workplace.
Is this really how one should try to come back from a mistake? If not, what should Lanying have done? Were there steps she should have followed? List and explain them and describe what she did that
What term describes how Conrad is running the Marketing Department? Define it in your words. Does this seem like a good idea or a bad idea and why (you might to look beyond Chapter 12 for this
Is what Janet suggested a real way to conduct change? If so, does it have a name, can you describe it in your own words, is it generally a well regarded way to try to make change and why?
What kind of leader does the R & D team need, seeing as they are described as capable and eager? What leadership theory would this leader be applying and what would he or she need to provide for this
Is there another way Conrad could react? If so what is it called and how would you describe it? Is there a name for how Conrad is currently reacting and if so what is it and is it good for him to act

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