Questions and Answers of Information Technology Management

Using an Internet search engine, find information about the “fourth industrial revolution.” What are the characteristics of an industrial revolution? What were the first three industrial
Discuss ethical issues association with creating strong AI machines. Should they be treated differently than machines without strong AI? Better or worse than animals? Better or worse than humans?
Why is data so critical to the development of machine learning applications? How is data used by machine learning developers?
Describe the first three industrial revolutions discussed in the text. Why do people believe that artificial intelligence will create a new age of industrial revolution?
The development stages of artificial intelligence are described as weak, strong, and super intelligent AI. Explain how applications in each stage will differ from those in other stages.
What is the critical difference between reactive and limited memory AI machines, and machines that are categorized as theory of mind and self-awareness machines?
List each of the six branches of AI and briefly explain each one.
Machine learning and deep learning are both used today to create AI applications that learn from “experience.” What is the fundamental difference between the ways each of these technologies learn?
When training a machine learning application, developers can use one of three different approaches: supervised learning, unsupervised learning, and reinforcement learning. Describe each strategy and
Natural Language Processing (NLP) applications can learn how to communicate verbally or in written form using language that look and sounds very much like the way humans communicate. What are the six
What are the three components of an Expert System (ES) program? Explain what each component does.
Work automation is the practice of replacing human workers with technology (i.e., software programs or robots). Describe the impact that work automation is likely to have on business and society in
1. HSBC Adopts Machine Learning Artificial Intelligence to Fight Money Laundering Why would a bank like HSBC find it difficult to identify transactions and account fluctuations that should be clear
Explain the differences between the various types of e-commerce marketplaces.
Explain the challenges faced by e-commerce companies that use personalization strategies to customize the advertisements and produce recommendations they see when shopping online. How do some
Describe some of the new technologies being used by e-commerce retailers to improve service, convenience and user experience.
What are the two basic technologies used for mobile banking and financial services?
What is the difference between a direct and marketplace B2B ecommerce website? Why do sellers find marketplace websites challenging?
What is the purpose of an EDI procurement system?
How do travelers use mobile technology when flying, using hotels and traveling in foreign countries?
1. Recent consumer surveys suggest that the three most important qualities of a retail operation are price, product (quality and selection), and convenience. Based on that information, describe how
1. What are some ways that eBay is trying to improve its performance is by using AI to create new and helpful applications designed to make shopping more fun?2. Why is website search so important for
Find and watch videos of three different MVS applications on YouTube or other video-sharing sites. To help you get started, try a couple of the search phrases are listed below. Simply go to YouTube
Define the five traditional functional business units.
Describe the processes that each traditional functional business unit performs.
Define what an SOP is and give an example.
Explain the relationship between TPSs and FBSs. A functional business system (FBS) is an information system designed to improve the efficiency and performance of a specific functional area within an
Name the three data properties that an IS must have.
Explain push-through marketing and pull-through marketing.
Describe challenges associated with pricing products and services.
What are the differences between sales management and marketing management?
How do some online businesses determine the prices they will charge to individual customers?
Identify five activities are central to financial planning and budgeting.
Name three features that assist organizations in gaining an insight into the health of the company and speed up cycle times.
What types of regulatory compliance are organizations responsible for?
Identify three common elements found in regulatory compliance software.
How does waste increase costs? Give three examples.
Explain the value of finance and budgeting systems .
1. What was the dilemma that MAHLE was facing?2. Why did MAHLE seek out SAP and MHP to help with its logistics problems?3. What benefits did MAHLE receive from implementing the SAP Transportation
1. What was it about Tech Target’s Priority Engine that immediately engaged the attention of Fuze Marketing?2. What is the prime consideration for Fuze to ensure adoption of a marketing tool?3.
Describe five types of enterprise systems.
What are the five major reasons organizations migrate to enterprise systems?
Why do companies not replace all of their legacy systems ?
Why is it difficult to implement enterprise systems?
Why would companies want to achieve a fully digitized supply chain?
What are the characteristics of the NextGen SCM?
How can an organization justify implementing a CRM system ?
Why is knowledge management important in an organization?
What are three advantages of online brainstorming?
How is mindmapping different from brainstorming?
What are the benefits of an ESP and why do organizations invest heavily in them?
Knowledge management emerged with the advent of the Internet . Discuss how Internet technologies have enabled organizations to more effectively manage knowledge.
1. Why did Walmart turn to blockchain technology in improve its’ food supply chain?2. Why did Walmart choose to partner with IBM?3. What is the significance of Walmart’s deployment of blockchain
1. What are the names of the two CRM modules that Lowes implemented to improve its CRM processes?2. How does Lowe’s provide quality products and services through its supply chain system?3. What is
Why have experts had trouble over the years coming up with a comprehensive definition of artificial intelligence?
Describe the three different levels of AI development. Which one describes most of the AI applications in use today?
What are the four different types of AI machines or applications? How do they differ?
Briefly describe the six different branches of AI technology.
Is the use of AI technology for work automation ethical? Why or why not?
What steps should workers take to determine if their jobs or intended career paths have a higher risk of being automated?
Why should businesses and governments find ways of supporting workers that lose their jobs because of work automation?
Why are technologies like facial recognition and AI programs that monitor a large volume of phone calls and email messages a concern for American citizens?
Give an example of how bias can creep into the training of a machine learning application, resulting in unintended but negative consequences?
How do industrial robots benefit companies that use them for production and manufacturing?
What has been the effect of advances in artificial intelligence on the field of robotics?
How are collaborative robots different from industrial robots that work without direct interaction with humans during the productive process?
What advantages do surgeons and patients experience when medical robots are used during surgical procedures?
Describe some examples of autonomous robots.
What factors should companies consider when they are choosing a risk management strategy?
Yahoo is Fined $117.5 Million for Worst Data Hacks in History 1. Why do you think Yahoo was targeted for these data breaches?2. Why did Yahoo keep the breaches from the public eye? How did their
1. Multi-National Marriott Hotels Could Face Consumer Backlash and up to $1 Billion in Regulatory Fines and Litigation Costs for Massive Data Breach Marriott had sustained several cyberattacks prior
What are the four phases of decision making?
Why would an organization satisfice instead of optimize when making a decision?
What is BI and why is it important in an organization?
How does data science software for programmers differ from data science software for business users?
What are the four Vs of big data?
What are the two biggest challenges associated with using big data?
What is predictive analytics?
What is prescriptive analytics?
How are predictive analytics adding value in organizations?
Name three industry sectors where prescriptive analytics are being used to add value.
Why is data mining valuable to organizations?
Explain why business managers need data mashup technology.
How does text mining provide value? Give an example?
Give an example of how geospatial data would be useful to an organization?
Why do organizations use regression analysis?
How do organizations benefit from using optimization and rules-based decision making?
What is machine learning and why do organizations use it?
1. What issues were NASCAR dealing with that led it to consider using AR in its’ marketing strategy?2. How did NASCAR approach the problem?3. What benefits did AR offer to NASCAR fans?
1. London Heathrow Airport Launches BI and Machine Learning to Improve Airfield Management, Predict Passenger Flow and Transform Airport Security Why did London Heathrow need to move up from Excel to
TED Talks are influential videos of expert speakers on education, business, science, technology and creativity.
What is the purpose of an API and an SDK? Provide an example of how a business might make use of an API or SDK.
What opportunities and challenges does Web 2.0 present for business organizations?
List the characteristics that differentiate an SNS from other types of online communities.
For what purposes do businesses use blogs?
Give an example of how a business might use a mashup application on its website.
Why is it sometimes difficult to differentiate between types of social media? For example, Twitter is often referred to as an SNS, a microblog, and a social bookmarking service. YouTube is often
Why are companies increasingly interested in enterprise search tools capable of handling unstructured data?
Briefly describe the three phases of the World Wide Web’s development.
Compare the communication practices of organizations using the broadcast model vs. the communication practices of organizations using a conversation model and Web 2.0 technologies.

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