Management Information Systems 12th Edition Ken Laudon, Kenneth Laudon, Jane Laudon - Solutions

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Audio, visual, or environmental interference within the communication process.Match each of the key terms with the definition that best fits it.A. Asynchronous communication B. Communication C. Communication templates D. Communications management plan E. Electronic meeting system (EMS)F. Feedback
Reports designed to disseminate current information about the project.Match each of the key terms with the definition that best fits it.A. Asynchronous communication B. Communication C. Communication templates D. Communications management plan E. Electronic meeting system (EMS)F. Feedback G.
Reports designed to disseminate predictions about future status and progress.Match each of the key terms with the definition that best fits it.A. Asynchronous communication B. Communication C. Communication templates D. Communications management plan E. Electronic meeting system (EMS)F. Feedback G.
Reports designed to disseminate what the project team has accomplished.Match each of the key terms with the definition that best fits it.A. Asynchronous communication B. Communication C. Communication templates D. Communications management plan E. Electronic meeting system (EMS)F. Feedback G.
Software that enables people to work together more effectively.Match each of the key terms with the definition that best fits it.A. Asynchronous communication B. Communication C. Communication templates D. Communications management plan E. Electronic meeting system (EMS)F. Feedback G. Forecasting
Specifications that enforce standards for the appearance and content of formal project documents.Match each of the key terms with the definition that best fits it.A. Asynchronous communication B. Communication C. Communication templates D. Communications management plan E. Electronic meeting system
The collection and distribution of project performance information to stakeholders so that they understand the status of the project at any given time.Match each of the key terms with the definition that best fits it.A. Asynchronous communication B. Communication C. Communication templates D.
The exchange of ad hoc, casual communications, usually taking place outside official communication channels.Match each of the key terms with the definition that best fits it.A. Asynchronous communication B. Communication C. Communication templates D. Communications management plan E. Electronic
The exchange of communication through body language, posture, hands, facial expressions, eye contact, and personal space.Match each of the key terms with the definition that best fits it.A. Asynchronous communication B. Communication C. Communication templates D. Communications management plan E.
The exchange of information among team members or across functional areas within the same level of an organization.Match each of the key terms with the definition that best fits it.A. Asynchronous communication B. Communication C. Communication templates D. Communications management plan E.
The exchange of information between higher and lower levels within an organization.Match each of the key terms with the definition that best fits it.A. Asynchronous communication B. Communication C. Communication templates D. Communications management plan E. Electronic meeting system (EMS)F.
The exchange of memos, reports, letters, email, instant messaging, and so on through the use of standard symbols.Match each of the key terms with the definition that best fits it.A. Asynchronous communication B. Communication C. Communication templates D. Communications management plan E.
The exchange of official information communicated through formal channels within organizations.Match each of the key terms with the definition that best fits it.A. Asynchronous communication B. Communication C. Communication templates D. Communications management plan E. Electronic meeting system
The exchange of spoken words.Match each of the key terms with the definition that best fits it.A. Asynchronous communication B. Communication C. Communication templates D. Communications management plan E. Electronic meeting system (EMS)F. Feedback G. Forecasting reports H. Formal communication I.
The process of ensuring that project information is properly created, collected, stored, retrieved, distributed, monitored, and discarded.Match each of the key terms with the definition that best fits it.A. Asynchronous communication B. Communication C. Communication templates D. Communications
The extent to which a communication environment allows the exchange of verbal and nonverbal cues, supports interaction and feedback, and can be personalized to the communicator.Match each of the key terms with the definition that best fits it.A. Asynchronous communication B. Communication C.
The plan for informing project stakeholders of all relevant information on a timely basis, including how project information is stored, retrieved, and discarded at the end of the project Match each of the key terms with the definition that best fits it.A. Asynchronous communication B. Communication
The process of developing a comprehensive plan for informing project stakeholders of all relevant information on a timely basis.Match each of the key terms with the definition that best fits it.A. Asynchronous communication B. Communication C. Communication templates D. Communications management
The response process by a receiver to a sender within the communication process.Match each of the key terms with the definition that best fits it.A. Asynchronous communication B. Communication C. Communication templates D. Communications management plan E. Electronic meeting system (EMS)F. Feedback
The use of integrated telephone, video recording, and playback technologies by two or more people to interact with each other from remote sites.Match each of the key terms with the definition that best fits it.A. Asynchronous communication B. Communication C. Communication templates D.
What are the major processes involved in managing project communication?
Describe a stakeholder engagement matrix.
What are the major processes involved in managing project stakeholders?
What information do you need in order to develop a communications management plan?
Describe and contrast written versus oral versus nonverbal, informal versus formal, and vertical versus horizontal communication in a project team setting.
What is project performance reporting, and what reports are typically contained in a performance report?
Why are many project meetings less effective than they could be?
What benefits can meetings bring to project teams?
Describe how to make an effective presentation.
What steps can you take to be a better listener?
What is a communication template, and why does it enhance project team communication?
Describe the walk-through process. What roles need to be performed during a walk-through?
Describe various communication methods and how they differ.
Find a project (IS-related or non-IS-related) on campus. Identify the stakeholders, classify the stakeholders using one of the techniques discussed, and prepare a three-minute briefing for your class to present your findings.
“Ineffective communication is the fault of the sender.” Do you agree or disagree? Why?
Construct a communication matrix for a project you have previously worked on or are currently working on.
What is nonverbal communication? Does it help or hinder verbal communication?
Why do project teams need a broad variety of methods for distributing information?
Plan a project team meeting and write a memo that clearly defines the purpose of the meeting, identifies participants, and outlines the meeting agenda.
What problems can occur if a project team’s members fail to effectively listen to one another?
Design a project communication template for sharing some type of project information with a project team.
Using the concept of information richness, give examples of project-related messages best conveyed face-to-face or using telephone, instant messaging, and email.
In what project situations would the richness of face-to-face communication be a drawback rather than an advantage? Which communication method would be preferable in those situations, and why?
Design a template that allows you to collect answers to at least ten different questions regarding a particular type of collaboration technology (e.g., email, instant messaging, videoconferencing, and so on) from family members, friends, or work colleagues who are not in your class and are regular
Collect the same type of information requested in Exercise 11 from at least six people using interviews rather than an email survey. Once you have your results, write a memo reporting them to your instructor;make sure you include your interview questions.
Using the findings from your survey or interviews on collaboration technologies from Exercise 11 or 12, prepare a three-minute briefing for your class. Make sure you follow the guidelines presented in the chapter on making effective presentations.
Attend a staff meeting of an organization on your campus. Obtain permission first if the meeting is not open to the public, explaining that your purpose for attending the meeting is to study meeting dynamics for a class project. Evaluate the meeting according to the guidelines presented in the
Most organizations, including universities, have policies concerning acceptable computer/network use(see https://it.eller.arizona.edu/acceptable-use-policy for an example). Assume you work for a for-profit organization and are assigned by your boss to develop a policy statement regarding acceptable
Identify the stakeholders of your project.Communication is one of the more important factors for success in project management, and the team at Sedona Management Group (SMG) recognizes this. Traditionally, computer professionals have been viewed as people who like to work in isolation.Communication
Create a stakeholder register that documents information such as key stakeholders’ names and organizations, their roles on the project, and their influence on the project.Communication is one of the more important factors for success in project management, and the team at Sedona Management Group
Identify the different types of information needed by stakeholders throughout the project.Communication is one of the more important factors for success in project management, and the team at Sedona Management Group (SMG) recognizes this. Traditionally, computer professionals have been viewed as
Indicate when you will use each type of communication.Communication is one of the more important factors for success in project management, and the team at Sedona Management Group (SMG) recognizes this. Traditionally, computer professionals have been viewed as people who like to work in
Create a communications management plan, which is a document that guides communication throughout the life of the project. This communications management plan will be a table with columns identifying stakeholders, type of information to provide to stakeholders, communication frequency, and
Meeting during which the team discusses the sprint, identifies positive and negative aspects of the process, and agrees on changes to the process for the next sprint.Match each of the key terms with the definition that best fits it.A. Agile manifesto B. Daily stand-ups C. DevOps D. Iteration E.
Widely used agile methodology that uses short sprints to deliver software at regular intervals.Match each of the key terms with the definition that best fits it.A. Agile manifesto B. Daily stand-ups C. DevOps D. Iteration E. Product owner F. Scrum G. Scrum master H. Scrum team I. Servant leader J.
The key stakeholder of the project who conveys the vision of the end product to the team and guides the team on the priority of features to deliver.Match each of the key terms with the definition that best fits it.A. Agile manifesto B. Daily stand-ups C. DevOps D. Iteration E. Product owner F.
A leader who focuses on serving the team and helping the team members succeed by listening, coaching, and facilitating collaboration within the team, between teams, and across the organization.Match each of the key terms with the definition that best fits it.A. Agile manifesto B. Daily stand-ups C.
Meeting during which the team jointly decides on which feature to implement during the sprint.Match each of the key terms with the definition that best fits it.A. Agile manifesto B. Daily stand-ups C. DevOps D. Iteration E. Product owner F. Scrum G. Scrum master H. Scrum team I. Servant leader J.
Declaration specifying the aims of agile approaches, emphasizing a focus on individuals and interactions, working software, customer collaboration, and responding to change, over processes and tools, comprehensive documentation, contract negotiation, and following plans.Match each of the key terms
Approach to managing IS projects, where, based on agile principles, engineers from both development and operations collaborate throughout the system’s life cycle.Match each of the key terms with the definition that best fits it.A. Agile manifesto B. Daily stand-ups C. DevOps D. Iteration E.
Facilitator aiding the Scrum team in being effective.Match each of the key terms with the definition that best fits it.A. Agile manifesto B. Daily stand-ups C. DevOps D. Iteration E. Product owner F. Scrum G. Scrum master H. Scrum team I. Servant leader J. Sprint K. Sprint review L. Sprint planning
Fifteen-minute stand-up meetings used to discuss issues faced during the previous day and goals for the current day.Match each of the key terms with the definition that best fits it.A. Agile manifesto B. Daily stand-ups C. DevOps D. Iteration E. Product owner F. Scrum G. Scrum master H. Scrum team
Team of five to seven cross-functional members who are jointly responsible for delivering the product on time and at the expected quality at the end of each sprint.Match each of the key terms with the definition that best fits it.A. Agile manifesto B. Daily stand-ups C. DevOps D. Iteration E.
Meeting during which the team presents the work completed during the sprint.Match each of the key terms with the definition that best fits it.A. Agile manifesto B. Daily stand-ups C. DevOps D. Iteration E. Product owner F. Scrum G. Scrum master H. Scrum team I. Servant leader J. Sprint K. Sprint
Iteration that lasts for one to two weeks and consists of a sprint planning meeting, daily stand-ups, a sprint demo, and a sprint retrospective.Match each of the key terms with the definition that best fits it.A. Agile manifesto B. Daily stand-ups C. DevOps D. Iteration E. Product owner F. Scrum G.
Development phase (typically timeboxed) in which all work pertaining to a specific deliverable is performed.Match each of the key terms with the definition that best fits it.A. Agile manifesto B. Daily stand-ups C. DevOps D. Iteration E. Product owner F. Scrum G. Scrum master H. Scrum team I.
What is the agile manifesto?
How do agile life cycles differ from traditional life cycles?
What is a sprint and what are the key features of a sprint?
Explain the three roles in a Scrum project.
What is a servant leader?
How can communication technology be used to facilitate distributed teams in agile projects?
Interview an IS practitioner about her experiences with agile methodologies. What were the benefits?What were the drawbacks?
Using the web, find information about different agile methodologies. Choose two methodologies and compare and contrast their key aspects.
Research information about servant leadership. In what contexts is servant leadership used? Find an example where servant leadership has been helpful in the successful completion of a project.
In a team of three to five people, brainstorm about innovative technologies that can help bridge differences in time and space to enable distributed teams to collaborate on agile projects.
Why are information systems vulnerable to destruction, error, and abuse?
List and describe the most common threats against contemporary information systems.
Define malware and distinguish among a virus, a worm, and a Trojan horse.
Define a hacker and explain how hackers create security problems and damage systems.
Define computer crime. Provide two examples of crime in which computers are targets and two examples in which computers are used as instruments of crime.
Define identity theft and phishing and explain why identity theft is such a big problem today.
Describe the security and system reliability problems created by employees.
Explain how software defects affect system reliability and security.
What is the business value of security and control?
Explain how security and control provide value for businesses.
Describe the relationship between security and control and recent U.S. government regulatory requirements and computer forensics.
What are the components of an organizational framework for security and control?
Define general controls and describe each type of general control.
Define application controls and describe each type of application control.
Describe the function of risk assessment and explain how it is conducted for information systems.
Define and describe the following: security policy, acceptable use policy, and identity management.
Explain how MIS auditing promotes security and control.
What are the most important tools and technologies for safeguarding information resources?
Name and describe three authentication methods.
Describe the roles of firewalls, intrusion detection systems, and antivirus software in promoting security.
Explain how encryption protects information.
Describe the role of encryption and digital certificates in a public key infrastructure.
Distinguish between fault-tolerant and highavailability computing, and between disaster recovery planning and business continuity planning.
Identify and describe the security problems posed by cloud computing.

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Management Information Systems 12th Edition Ken Laudon, Kenneth Laudon, Jane Laudon - Solutions

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