Management Information Systems Managing the Digital Firm 7th Canadian edition Kenneth C. Laudon, Jane P. Laudon, Mary Elizabeth Brabston - Solutions

Discover comprehensive resources for "Management Information Systems: Managing the Digital Firm, 7th Canadian Edition" by Kenneth C. Laudon, Jane P. Laudon, and Mary Elizabeth Brabston. Access a complete answers key and solutions manual, featuring solved problems and detailed chapter solutions. Benefit from step-by-step answers to enhance your understanding of complex concepts. Explore the instructor manual and test bank for a thorough academic experience. Download the solutions PDF for a convenient study companion. Dive into our collection of textbook questions and answers, all available for free download to support your learning journey.

1. Looking back at the opening case scenario, did the HR staff that failed to report the candidate’s conviction and parole on the “approval to hire” form commit an ethical lapse, or was it just a clerical error?2. The company seems to prohibit the hiring of anyone with a felony conviction for
Iris reviewed the scant stack of applications for the newly created security manager position and frowned. There should have been many more than just three applicants for the position.After the human resources incident earlier in the month, she had been extremely careful in crafting the job
Using the Internet, find at least five job postings for security administrators. What qualifications do the listings have in common? Did any of the listings include any qualifications that seemed unusual or different from what was expected?
Go to the Web site of VeriSign, one of the market leaders in digital certificates. Determine whether VeriSign serves as a registration authority, certificate authority, or both. Download its free guide to PKI and summarize VeriSign’s services.
Regarding the actions taken by the San Diego 10th-grader as described in this chapter’s opening scenario, was this youngster acting illegally? (You may want to look ahead in the text to Chapter 12 regarding the applicable laws.) If, in fact, she did not break any laws, was the purposeful damage
Search the Internet for information about a technology called personal or home office firewalls. Examine the various alternatives, select three of the options, and compare their functionalities, cost, features, and types of protection.
Iris’s smartphone beeped. Frowning, she glanced at the screen, expecting to see another junk e-mail.“We’ve really got to do something about the spam!” she muttered to herself. She scanned the header of the message.“Uh-oh!” Glancing at her watch and then looking at her incident response
Create a spreadsheet that takes eight values that a user inputs into eight different cells. Then create a row that transposes the cells to simulate a transposition cipher, using the example transposition cipher from the text. Remember to work from right to left, with the pattern 1 > 3, 2 > 6,
Using the Web, research the costs associated with the following items when implemented by a firm with 1,000 employees and 100 servers:● Managed antivirus software (not open source) licenses for 500 workstations● Cisco firewall (other than residential models from LinkSys)● Tripwire host-based
How could we determine EF if there is no percentage given? Which method is easier for determining the SLE: a percentage of value lost or cost per incident?
Suppose Mike and Iris make a decision to simply take the higher of each of the values without regard to how the values were determined by the person who made the initial assessment. Then, they determine- their own rankings among all of the compiled assets. When the list is later included in the
Mike and Iris were reviewing the asset valuation worksheets that had been collected from all the company managers.“Iris,” Mike said after a few minutes, “the problem, as I see it, is that no two managers gave us answers that can be compared to each other’s. Some gave only one value, and
Using the following table, calculate the SLE, ARO, and ALE for each threat category listed. XYZ Software Company (Asset value: $1,200,000 in projected revenues) Cost per Incident Threat Category Frequency of Occurrence 1 per week $5,000 Programmer mistakes 1 per year Loss of intellectual property
Using the Internet, locate the National Association of Corporate Directors’ Web site. Describe its function and purpose. What does this association say about board member liability for InfoSec issues?
Using the asset valuation method presented in this chapter, conduct a preliminary risk assessment on the information contained in your home. Answer each of the valuation questions listed in the section of this chapter titled “Identify and Prioritize Threats and Threat Agents.” What would it
Suppose that after they returned to the office, Mike was called to a private meeting with a senior executive from another division of the firm. During the discussion, Mike felt he was being subtly threatened with nonspecific but obviously devastating consequences to his career prospects at RWW as
Using the Web, search for at least three tools to automate risk assessment. Collect information on automated risk assessment tools. What do they cost? What features do they provide? What are the advantages and disadvantages of each one?
Mike and Iris were flying home from the meeting. The audit committee’s reaction had not been what they expected.“I’m glad they understood the situation,” Mike said. “I’d like you to start revising our risk management documentation to make it a little more general. It sounds like the
Visit the Web sites of the major technology organizations listed in this chapter (Microsoft, Oracle, and Cisco), plus two more that you choose on your own. Search the Web sites for best security practices. What do you find?
Maria was troubled by her recommendation of Linda to supervise the policy compliance team. As she considered the nature of the job and some of the personal issues that Linda faced, she wondered if she should go back to Iris and revise her recommendation. Linda was a single mother with three
Maria sighed as she considered her new assignment. It had seemed like a great idea when Iris offered her the role, but now she wondered if she could get her arms around the complex process of getting RWW certified as an ISO 27000 compliant organization. After reviewing the outline of the training
Search the Web for the term “security best practices.” Compare your findings to the recommended practices outlined in the NIST documents.
Search the Internet for the term “Treadway Commission.” What was the Treadway Commission, and what is its major legacy in the field of InfoSec?
Search the Internet for the term “data classification model.” Identify two such models and then compare and contrast the categories those models use for the various levels of classification.
Search the Internet for the term “security best practices.” Compare your findings to the recommended practices outlined in the NIST documents.
Compare the ISO/IEC 27001 outline with the NIST documents discussed in this chapter. Which areas, if any, are missing from the NIST documents? Identify the strengths and weaknesses of the NIST programs compared to the ISO standard.
Iris sighed as she completed her initial review of her staff’s checklist results. She pulled out a notepad and began outlining the projects she foresaw, based on the shortcomings identified via the checklist. She had decided to use the NIST approach for her security management planning and was
Examine your institution’s Web site and identify full- and part-time InfoSec jobs. Create an organizational chart showing the reporting structures for these individuals.
Design five security posters on various aspects of InfoSec using a graphics presentation program and clipart. Bring the posters to class and discuss the methods you used to develop your materials.
Using a Web browser or local newspaper, search for advertisements for training and education in security- and technology-related areas. What are the costs of the advertised security-specific training? Network certification? General computer training?
“Thanks, that was very helpful,” Mike Edwards said to the attorney from the corporate legal office, who’d just given a presentation on the newly enacted state computer crime and privacy law. “So, when does this law take effect, and how should we comply?”The attorney gave a full analysis
Search the term “security awareness” on the Internet. Choose two or three sites that offer materials and services and describe what they offer.
Search for sample security policies on the Web. Identify five EISP and five ISSP sample policies and bring them to class. Compare these with the framework presented in this chapter and comment on the policies’ comprehensiveness.
Using the framework presented in this chapter, draft a sample issue-specific security policy for an organization. At the beginning of your document, describe the organization for which you are creating the policy and then complete the policy using the framework.
Using the framework presented in this chapter, evaluate the comprehensiveness of each policy you located in Exercise 2. Which areas are missing?
Search your institution’s intranet or Web sites for its security policies. Do you find an enterprise security policy? What issue-specific security policies can you locate? Are all of these policies issued or coordinated by the same individual or office, or are they scattered throughout the
Prior to the first meeting of the RWW Enterprise Policy Review Committee, Mike asked Iris to meet him in his office.“You’ve convinced me that IT and InfoSec policy are tightly integrated,” Mike said, motioning for Iris to sit down. “And you’ve convinced me that InfoSec policy is critical
Look for information on incident response on your institution’s Web site. Does your institution have a published plan? Identify the areas in an academic institution’s contingency planning that might differ from those of a for-profit institution.
Using the format provided in the text, design an incident response plan for your home computer. Include actions to be taken if each of the following events occur:● Virus attack● Power failure● Fire● Burst water pipe● ISP failureWhat other scenarios do you think are important to plan for?
Iris tried not to smile. “Of course, it isn’t technically a disaster,” she explained, “but I understand what you mean. How much information is lost?”Joel looked at her in dismay. “Lost? All of it! We had just saved the report and sent it to the department print server!”“Where did
Using a Web search engine, search for the terms “disaster recovery” and “business continuity.” How many responses do you get for each term? Note how many companies do not distinguish between the two.
Visit your library’s newspaper archives and search for recent articles on the subject of threats to InfoSec in your locality. How many examples of threats to InfoSec in the last week can you find?
Search your institution’s (or another organization’s) published documents, including its Web pages. Locate its values, vision, and/or mission statement, as well as strategic goals. Identify any references to InfoSec. Also look for any planning documents related to InfoSec.
Using a Web search engine, find five examples of values, vision, and mission statements as well as public declarations of organizational strategy. Do these examples express concern for the security of corporate information?
Mike and Iris met to discuss the strategic plan that would be presented at the upcoming company-wide strategic planning workshop. Mike had given Iris the IT Division’s list of strategic goals. She had already seen RWW’s most recent set of corporate strategic goals.“Mike, I see that you have
Using a Web search engine, find an article from a reputable source, published within the past six months, that reports on the risk coming from inside the organization compared to the risk coming from outside the organization. If the article notes that this relative risk is changing, how is it
Draft a work breakdown structure for the task of implementing and using a PC-based virus detection program (one that is not centrally managed). Don’t forget to include tasks to remove or quarantine any malware it finds.
Consider the information stored in your personal computer. Do you, at this moment, have information stored in your computer that is critical to your personal life? If that information became compromised or lost, what effect would it have on you?
Charley and Iris met for a working lunch. “First thing you need to do,” Charley told Iris when they met, “is gain some consensus from your higher management to fund a new position for a security analyst. Then fill it by finding someone who knows the security skills but is primarily skilled in
Assume that a security model is needed for the protection of information used in the class you are taking—say, the information found in your course’s learning management system (if your class uses one). Use the CNSS model to identify each of the 27 cells needed for complete information
Identify and describe five problems of international networks that prevent companies from developing effective global systems.
Identify and describe solutions to the five management challenges of developing global systems.
Compare the two major types of planning and control tools.
Identify and describe three methods for helping managers select information systems projects.
Describe the role of end users in developing systems using the traditional systems life cycle, prototyping, application software packages, and end-user development.
Describe four system conversion strategies.
Give three examples of data used in location analytics and explain how each can help businesses.
Identify and describe three factors that prevent managers from making good decisions.
How do enterprise content management systems help organizations manage structured and semistructured knowledge? What are two examples of each type of knowledge handled by these systems?
How do each of the following types of systems acquire and represents knowledge: expert system, case-based reasoning, neural network?
Describe three ways in which businesses are able to sell to other businesses using the Internet.
Describe four features of social commerce.
What are the sources of data for analytical CRM systems? Provide three examples of outputs from analytical CRM systems.
What are three reasons why a company would want to implement an enterprise resource planning (ERP) system and two reasons why it might not want to do so.
What were the business benefits of Vodafone’s global business transformation? How did it change decision making and the way the company operated?
What are the sources of data for analytical CRM systems? Provide three examples of outputs from analytical CRM systems.
What are three reasons why a company would want to implement an enterprise resource planning (ERP) system and two reasons why it might not want to do so.
Describe four reasons why mobile devices used in business are difficult to secure.
Describe three spoofing tactics employed in identity theft using information systems.
How do social search, semantic search, and mobile search differ from searching for information on the Web using conventional search engines?
Compare Web 2.0 and Web 3.0.
Discuss how the following facilitate the management of big data: Hadoop, in-memory computing, analytic platforms.
List the companies you would contact to interview on your trip to determine whether they can help you with these and any other functions you think vital to establishing your office.
This exercise requires that students know how to create queries and reports using information from multiple tables. The solutions provided were created using the query wizard and report wizard capabilities of Access. Students can, of course, create more sophisticated reports if they wish.
What is the total cost of ownership of technology assets and what are t is cost components?
What are five digital technology trends that characterize American business today that raise ethical issues for business firms and managers? Provide an example from business or personal experience where an ethical issue resulted from each of these trends.
What are the five principles of Fair Information Practices? For each principle, describe a business situations where the principle comes into play, and how you think manager should react.
Describe how differences in organizational structure would affect the kinds of information systems used by an organization and give examples from three different types of organizations.
Describe the impact of the Internet on each of the five competitive forces.
Describe the systems used by various management groups within the firm in terms of the information they use, their outputs, and groups served.
Identify and describe the capabilities of enterprise social networking software.
Define an information system from a business perspective and explain why managers and firms need to have this perspective to build and use information systems effectively.
Define an information system from a business perspective and explain why managers and firms need to have this perspective to build and use information systems effectively.
Give three examples each of complementary organizational, managerial, and social assets and explain how each helps information systems deliver more value.
This exercise helps students understand how they can use database software to produce valuable information from raw data. The solutions provided here were created using the query wizard and report wizard capabilities of Microsoft Access. Students can, of course, create more sophisticated reports if
Analyze Nestlé using the competitive forces and value chain models. What challenges did Nestlé face? What type of global business and systems strategy did Nestlé adopt? Was this strategy appropriate for Nestlé’s business model?What management, organization, and technology challenged
Describe the various capabilities of SAP GTS. How does using this software help Fonterra manage its export trade? What quantifiable benefits does this system provide?How would you characterize Fonterra's global business strategy and structure (review Table 15-3)? What kind of a global business is
Explain how critical success factors, portfolio analysis, and scoring models can be used to select information systems projects.
How important is the reservation system at airlines such as WestJet and JetBlue? How does it impact operational activities and decision making?Evaluate the key risk factors of the projects to upgrade the reservation systems of WestJet and JetBlue.Classify and describe the problems each airline
1. What are some of the risks involved when one firm acquires another firm’s IT infrastructure?2. Why do firms often fail to take the target firm’s information systems and IT infrastructure into account when purchasing other firms?3. How would you go about assessing the
What are some of the challenges MARR faces as an organization? Why is project management so critical for MARR and its ILU division?What features of MS Project Server 2010 were most useful to MARR?What management, organization, and technology factors had to be addressed before MARR could implement
How do you think using a mobile app will affect the real estate industry in Canada?
Identify and describe the problem discussed in the case (how can you close the deal with donors)?How do business intelligence systems provide a solution to this problem? What are the inputs and outputs of these systems?What management, organization, and technology issues have to be addressed by
Your company wants to do more with knowledge management. Describe the steps it should take to develop a knowledge management program and select knowledge management applications.
Describe various ways that knowledge management systems could help firms with sales and marketing or with manufacturing and production.
Knowledge management is a business process, not a technology. Discuss.
How did the integration of online custom board design software (CBD), CAD, and computer numerical control (CNC) improve Firewire’s operations? How does this affect surfboard manufacturers and shapers in British Columbia?
What types of problems was Hydro-Québec experiencing with document management before instituting the OpenText system?How did the OpenText system provide a solution to these problems?What management, organization, and technology issues had to be addressed in selecting and implementing
Describe some of the barriers to m-commerce.
Evaluate Canam Group’s need for better internal communication. What was driving the need for an intranet?How did using Facebook for an intranet come about? Is that a good model for every company to follow?Do you think a champion was needed for this project? How many champions were there for

Showing 5800 - 5900 of 6652

First
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
Last

Management Information Systems Managing the Digital Firm 7th Canadian edition Kenneth C. Laudon, Jane P. Laudon, Mary Elizabeth Brabston - Solutions

Step by Step Answers