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organizational behavior
Questions and Answers of
Organizational Behavior
Think about the organizations of which you have had personal experience. Provide examples of as many of the 15 surface manifestations of organizational culture as you can.
How can culture help or hinder an organization’s effectiveness?
Can you list any of the values of the organization that you work for currently or have done so in the past? Would knowing their values change your way of working?
What guidance does the research into national culture offer managers working around the world for global corporations?
Review the Nampak Plastics case study. How would you respond to the management’s culture change programme if you were a shop-floor worker in the company?
To what extent, and in what ways, might a national culture affect an organization’s own culture?
Consider the organizational approach to culture as described in the research on Sunray. Identify the costs and benefits to the following groups: • Company management• Employees• Customers•
Is a strong organizational culture likely to improve company performance and lead it to success? What arguments can you make against this view?
Describe an example of organizational misbehaviour, where you as customer were treated badly. Suggest possible explanations for your treatment.
You discover that one of your instructors has a novel way of enhancing student performance on her module. She always gives students poor grades for their first assignment, regardless of how good it
A high street researcher asks you what you think caused the riots in London and other cities in England in the summer of 2011. How will you answer this question?
1. To explore the nature of ethical and unethical work behaviours.2. To identify what makes some behaviour ethical, and some behaviour unethical.3. To explore individual differences in reaching
You are a management consultant studying repetitive clerical work in an insurance company. The staff are bored, unhappy, and demotivated. Your study shows how work redesign can improve things by
Hospital managers are concerned that some patients with serious conditions wait too long in the emergency department before they are diagnosed and treated. How would a positivist approach this
There is compelling evidence to show that ‘high performance’ human resource management practices do work, and that they improve financial returns. They have been widely publicized in management
What other factors, trends or developments in the external environment of a car plant have not been mentioned? How will these affect the company’s behaviour? What are the main factors in the
Explain the concept of organizational stakeholder. Choose an organization that you are familiar with. List its main stakeholders, and suggest what expectations each may have of that organization.
Innocent Ltd started with fruit smoothies, and diversified into other drinks. Look at what the company says on its website – www.innocentdrinks.co.uk – about ‘us’ and about ‘our ethics’.
Which type of environment would you prefer to work in, stable/simple or dynamic/ complex, and why? Share your choice with a colleague. You will have to consider this question every time you apply for
To explore the nature and implications of management views of ethical issues. In the late ‘noughties’ (2005–2010), a lot of companies and managers found themselves accused of making a lot of
What are the strengths and weaknesses of PESTLE analysis? Illustrate your answer with reference to issues and organizations with which you are familiar.
Does your educational institution face extrapolative or discontinuous change? To what extent is the institution’s strategy and management attitude appropriate to that level of change? Apply this
What are the dangers and the benefits of corporate social responsibility, for employees, management, organizations, society, the environment?
Why can it be difficult to decide whether a particular action is ethical or not?
What new technologies, materials, medical treatments, services, processes, and so on, have affected your life and work recently? In what ways? For better, or for worse?
How does globalization affect you personally? In what ways could globalization influence your working life and your career? What are the personal benefits and disadvantages?
In what ways do your values differ from the values of your parents? In what ways will your lifestyle differ from that of your parents? In what ways will your experience of work differ from that of
Choose an organization with which you are familiar, such as a hospital, supermarket, university or college, or the place you worked last summer. Make a list of the political, economic, social,
Have you experienced, or observed, a flexible, boundaryless, post-modern organization with skilled and autonomous employees? Have you experienced, or observed, the opposite – a bureaucratic
Consider the institution in which you are currently studying. List the internal and external stakeholders. Identify how you think each stakeholder would define organizational effectiveness for this
The atmosphere just isn’t the same any more, and the place is losing customers. Staff in the restaurant or bar that you use are less helpful and friendly than they used to be. The quality of
How can evidence, concepts, theories, and models from organizational behaviour contribute effectively to organizational practice? Give examples.
Hospital managers are concerned that patients with medical emergencies wait too long in the casualty department before they are diagnosed and treated. Which approach, positivist or constructivist, is
In what ways could the Jamieson family be concerned with performance and control? How is membership of a street gang determined? What do you have to do to become a member? What behaviours lead to
Rate each of the following issues on this five-point scale, in terms of whether you think managers and workers have shared, partially shared, or separate interests: share identical interests 1 2 3 4
Why should the term, ‘organization’, be difficult to define? Which of the following are organizations, and which are not? Explain your decision in each case. • A chemicals processing
1. Pair up with another student. Interview each other to find out names, where you both come from, and what other courses you are currently taking.2. In turn, introduce your partner to the other
1. Identify up to three issues from this chapter that you found significant.2. Relate these to the competencies in the employability matrix.3. Decide what actions you need to take to maintain and/or
Organizations affect all aspects of our lives. Buy a small notebook. Starting on Friday morning when you wake up, and ending on Sunday night when you go to bed, keep a list of all the organizations
How is organizational behaviour defined? What topics does this subject cover? What is the practical relevance of organizational behaviour?
How would you deal with the wealth gap in the country?
Examine recent research and findings regarding leadership across cultures.
If you were a consultant for Gazprom, how would you attempt to solve the issue of countries attempting to separate themselves from your energy?
In most cases, local managerial approaches must be modified for doing business overseas. What are three specific examples that support this statement? Be complete in your answer.
Identify the four most common categories of organizational culture that have been found through research, and discuss the characteristics of each.
Provide comparative examples of decision making in different countries
Present some of the major factors affecting the degree of decision-making authority given to overseas units.
Discuss some of the specific performance measures that are used to control international operations.
Define motivation, and explain it as a psychological process
Would you recommend that IKEA change any component of its traditional business strategy when marketing to Vietnamese consumers?
Describe the basic philosophic foundatioinn and styles of managerial leadership.
Which of these companies seems best positioned in Southeast Asia?
Do you agree with India’s position of promoting domestic firms at the risk of less foreign investment?
What advantages might a “local” brand like Jollibee have over the global companies? What advantages do the global MNCs have?
If you were consulting for Walmart or Amazon, how would you suggest that they deal with new policy?
What is your prediction in terms of future growth potential?
Should Indian consumers care about whether they shop from domestic or foreign companies?
What benefits could the Indian economy reap by supporting international firms instead of attempting to lessen their economic influence?
How does technology result in greater integration and dependencies among economies, political systems, and financial markets, but also greater fragility?
Examine ethics in international management and some of the major ethical issues and problems confronting MNCs.
Discuss some of the pressures on and actions being taken by selected industrialized countries and companies to be more socially and environmentally responsive to world problems.
Are governments, companies, or NGOs best equipped to provide this assistance? How might collaboration among these sectors provide a comprehensive approach?
Explain some of the initiatives to bring greater accountability to corporate conduct and limit the impact of corruption around the world.
Examine the strategic dispositions that characterize responses to different cultures.
If you were a consultant for the Polish government, would you advise policies that detach the country from Russian energy, despite its cost advantage?
Discuss cross-cultural differences and similarities.
If you were a consultant for an American LNG company, would you recommend targeting Polish customers? Why or why not?
Review cultural differences in select countries and regions, and note some of the important strategic guidelines for doing business in each.
How would you characterize Apple and Xiaomi in terms of the four basic strategic predispositions?
What might Apple learn from Xiaomi and Xiaomi learn from Apple?
Define exactly what is meant by organizational culture, and discuss the interaction of national and MNC cultures.
If you were a consultant for Filmhouse, how would you advise Kene Mpkaru regarding his next moves in Nigeria?
What types of organizational culture (family, Eiffel tower, guided missile, and incubator) would be best for leveraging global teams?
What specific aspects of the country would be positive for the company? What factors are negatives?
Provide an overview of the nature and degree of multiculturalism and diversity in today’s MNCs.
Discuss common guidelines and principles that are used in building multicultural effectiveness at the team and the organizational levels.
What features of multicultural teams are most critical for successful global team collaboration?
Would you advise Filmhouse to concentrate on Nollywood productions or would you try to attract Hollywood movies?
Define the term communication, examine some examples of verbal communication styles, and explain the importance of message interpretation.
Analyze the common downward and upward communication flows used in international communication.
Examine the language, perception, and culture of communication and nonverbal barriers to effective international communications.
What kind of negotiations could help engage Indian employees and overcome some of the cultural problems encountered? How might culture play a role in the approach the Indian employees take in their
Present the steps that can be taken to overcome international communication problems.
Develop approaches to international negotiations that respond to differences in culture.
Review different negotiating and bargaining behaviors that may improve negotiations and outcomes.
Given that the country is actively seeking foreign investors and appears to be creating a pro-business atmosphere, what non-oil businesses do you think would be best suited for expanding into the UAE?
Discuss the meaning, needs, benefits, and approaches of the strategic planning process for today’s MNCs.
If you were a foreign investor, what concerns would you have about the country? Would you make an investment in the country?
Understand the tension between pressures for global integration and national responsiveness and the four basic options for international strategies.
When MNCs scan the environment, what are two key areas for consideration that they must address?
If you were recommending a sponsorship deal for a team, would you advise choosing Emirates over a domestic or nongovernmental bid that may not be as large?
Identify the basic steps in strategic planning, including environmental scanning, internal resource analysis of the MNC's strengths and weaknesses, and goal formulation.
Describe how an MNC implements the strategic plan, such as how it chooses a site for overseas operations.
Review the three major functions of marketing, production, and finance that are used in implementing a strategic plan.
Explain specialized strategies appropriate for emerging markets and international new ventures.
Describe how an MNC develops and implements entry strategies and ownership structures.
Examine the major types of entry strategies and organizational structures used in handling international operations.
How might such a structure help or hinder entry into new markets?
Analyze the advantages and disadvantages of each type of organizational structure, including the conditions that make one preferable to others.
Describe the recent, nontraditional organizational arrangements coming out of mergers, joint ventures, keiretsus, and other new designs including electronic networks and product development
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