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organizational behavior
Questions and Answers of
Organizational Behavior
How can cultural differences affect bargaining behavior? If you were negotiating with a Japanese firm, what might you do differently than if you were facing an American firm? Explain.
Understand the role that cultural differences have in the negotiation process.
Define the components of the internal and the external business environments.
Explain how several current environmental forces are affecting and will affect organizations and organizational structures’ effectiveness and efficiency in the near future?
You have just been assigned to lead a functionally structured organization. Explain what types of skills you would need to best perform this function.
You are a manager working in a functionally structured organization. A disgruntled employee is complaining about problems she is having in that structure. Outline a way you would find out more about
The recent widespread scandal at Wells Fargo jolted and shocked the corporate world. How could such internal corrupt and outrageously illegal and unethical activities by professionals have occurred?
What factors within the economic environment affect businesses?
What are ways to classify and describe how industries and organizations fit and do not fit with their external environments?
What types of problems would you expect to have managing a divisionally structured organization? What skills would you need to excel in this undertaking?
You are a manager working in a networked team structured organization. A disgruntled employee is complaining about problems he is having in that structure. Outline a way you would find out more about
Why do demographic shifts and technological developments create both challenges and new opportunities for business?
What are a few industries and/or organizations that are fitting well with their current environments? What are a few that are not? Why?
If you were assigned to work in a matrix team structure, explain the issues and benefits you might expect to experience and why. What skills would help you in this function?
You have been selected to lead a team to decide on a different type of structure in your organization to better serve customers who are complaining about poor service that is slow, impersonal, and
What factors within the economic environment affect businesses?
What are some major differences between organic and mechanistic organizational structures and systems?
You have just been assigned to work with a strategy team in an organization to predict issues and opportunities that might be expected for the next 2 years. Using this chapter, explain what
You witness a senior executive at your firm engaging in overly aggressive methods of pressuring employees to increase their sales quotas beyond reasonable means. You are in a networked team structure
Why do change and shifts and technological developments create both challenges and new opportunities for business?
Use Exhibit 15.21, “The Competing Values Framework,” to identify the type of organizational culture at IKEA, Home Depot, and Best Buy. Internal focus Competing Values Framework Cameron & Quinn
Which organization would you work best in, an organically or mechanistically structured one, and why?
As a new graduate, you have been hired to help a medium-sized company come into the 21st century. Products need revamping, people aren’t sharing information, and customers are gradually leaving.
Why does the matrix structure have a dual chain of command?
What are some advantages and disadvantages of functional structures?
How does a matrix structure increase power struggles or reduce accountability?
Do you think it’s true that every organization has a hidden functional structure in it? Explain your answer.
What are advantages of a formal committee structure? Disadvantages?
Why have functional structures been criticized for not accommodating new changes in the environment?
Identify the six major organizational structures.
What are some advantages and disadvantages of divisional structures?
Explain the McKinsey 7-S model.
How is a product structure one type of a divisional structure? Explain.
How can employee diversity give a company a competitive advantage?
What are some disadvantages in working in a matrix structure and why?
Explain the concept of hiring for fit as it relates to corporate culture.
What advantages do matrix structures have compared to functional structures?
What are some organizational issues that must be addressed when two large firms merge or grow rapidly like Amazon?
What advantages do geographic structures have compared to a functional structure?
What are issues that working in a networked team structure present?
In what ways is a virtual organization and structure different from the other ones discussed in the chapter?
What major trends discussed at the end of this chapter are different from previous external environments and the ways organizations were organized?
What purposes does an organization’s culture serve when considering the external environment?
How does Exhibit 15.16 facilitate an understanding of how the internal organization functions with external environments?Exhibit 15.16. Economic Forces Political- Legal Forces External
You have recently accepted the position of director for a full-service retirement home that has three components. The first component is for retired individuals and married couples who can still
What concepts should guide decisions about how to design structures?
What is organizational change?
What are the fundamental dimensions of change?
What are organizational development (OD) and change management?
What questions may be used to guide OD and change management?
What are the common models of OD and change management?
How has the function of human resource management evolved over the years?
What are the four “waves” of the human resource management evolution?
How has human resource management’s evolution over the years helped to make it a better partner to the business? In what way would you expect HRM to continue to evolve over the years?
Human resources is a key function within any company, but not all companies are able to afford or justify full-time HR staff. Over the last decade, HR outsourcing has become a good business decision
You have been hired as a new Finance VP, and you oversee a team of almost 30 people. Your HR manager has recently informed you that there have been several employee relations in your group in the
In 2013, Zappos was performing well under the leadership of Tony Hsieh and was getting ready to take on a new challenge that would, among other things, push the boundaries of traditional human
In what way do you usually interact with human resources?
What are some of the key regulations that human resources must manage compliance with?
Do you believe that a formal, annual performance management process is necessary to help an organization reach its goals? Why or why not? What are the minimum process requirements that must be met to
Multinational companies are always challenged to determine the balance between global and local needs when creating a human resource management strategy. Some large companies weigh heavily on the
Your company has decided to drop their formal, annual performance management process and move to a system based on ongoing feedback and communication with employees. You are concerned because you
What are some of the key regulations that guide the compliance work of human resource management?
What are some of the unintended consequences of a forced ranking system?
Is it possible for an organization to reward people fairly without implementing a pay-for-performance process? Why or why not? Do you see any pitfalls to a pay-for-performance process?
There has been a boom in HR technology and innovation over the last several years—and it is making some of the traditional HR systems from last decade seem enormously outdated. Some of the trends
Your company has recently implemented a pay-for-performance model for compensation. This worries you because you know that your employees will be even more upset with their performance ratings if
What does an employee handbook provide to an organization?
What are some of the performance management challenges that must be addressed, no matter what the system?
How does the “war for talent” impact talent acquisition processes? How can HR be more successful working with the business to navigate the competitive talent landscape?
You are the director of an engineering organization and have been fighting the “war for talent” for a while. It seems that whenever you have a role vacancy, you let HR know but it takes forever
Where did the concept of performance management originate?
Why are many companies interested in moving to a pay-for-performance strategy?
What are the benefits of having talent review calibration processes? What is the downside of the process? Should an organization let employees know what their talent review “rating” is? Why or
You are the VP of a line of business at an international manufacturing company. You and several of your long-time colleagues will be retiring over the next few years, and you need to start thinking
What are some of the key challenges of any performance management process?
What are the main process steps for implementing pay for performance?
What does a pay-for-performance strategy mean for a company?
What are some best practices for recruiting new leadership candidates?
What is the first step in defining an organization’s pay-for-performance strategy?
Describe the steps of a talent review session.
What are some best practices for recruiting and hiring leadership candidates?
What is the difference between performance and potential?
How can we ensure a more successful integration of the new hire?
How can you tell if a candidate has potential?
What is the difference between the performance and potential categories used in the talent review?
What roles should an organization discuss as part of the succession planning process?
What are the 5 types of people identified by W. S. Neff?
Discuss the five types of problems related to employee work adjustment.
Karoshi literally means death from overwork, and unofficial estimates are that as many people die each year from karoshi as from traffic accidents in Japan—approximately 10,000. In 2016, the legal
The Holmes and Rahe “Schedule of Recent Experiences” is shown here in this self-assessment. You are encouraged to complete this scale by checking all those events that have occurred to you within
Are you interested in determining whether you are a Type A or Type B? If so, simply complete this self-assessment.Are You a Type A?Instructions: Choose from the following responses to answer the
What is work related stress?
Define stress. How does it differ from strain?
It is very rare that you are farther than an arm’s length away from your smartphone. You get anxious when there is no Wi-Fi in a hotel room, and if your battery is running low, the stress
What are the major influences of work related stress?
Describe the general adaptation syndrome.
What impact do different occupations have of the stress levels of workers in those jobs?
If you are interested in your own potential for burnout, you may wish to complete this self-assessment. Simply answer the ten questions as honestly as you can.Are You Suffering from
Contrast frustration with anxiety.
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