Organizational Behavior In Health Care 3rd Edition Nancy Borkowski - Solutions

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Watch the TEDxWilmingtonSalon Talk “Improving Patient Experience Means Reducing Suffering” by Deirdre Mylod, PhD (https://youtu.be/nDgKGo7B-lE) and answer the following questions:–– How does patient satisfaction influence patient outcomes?–– How are surveys used to understand patient
appraise the means for creating environments that foster both ethicaland unethical behavior, LO-1
summarize the influence of professionalization on ethics in healthcare? LO-1
identify the conflicts between ethics and values, state their own values? LO-1
differentiate among the ethical models? LO-1
compare cultural and personal factors that create variations in ethics? LO-1
discuss factors that promote organizational justice and ethics.? LO-1
How long should care be delayed to obtain prior authorization and ensureservices are covered? LO-1
What level of nonemergent care should be provided to undocumentedpatients? LO-1
How can organizations be more transparent about pricing? LO-1
How can organizations improve access to care? LO-1
What should Gary do? What ethical principles are present inthis case? LO-1
What benefits and what harms will each course of action produce, and whichalternative will lead to the best overall consequences? LO-1
What moral rights do the affected parties have, and which course of actionbest respects those rights? LO-1
Which course of action treats everyone the same, except where thereis a morally justifiable reason not to, and does not show favoritism ordiscrimination? LO-1
Which course of action advances the common good? LO-1
Which course of action develops moral virtues? LO-1
How are ethics and values related? LO-1
How do ethics and organizational mission and vision interrelate? LO-1
What is the difference between the rights model and the justicemodel? LO-1
What are some challenges to using utilitarianism when consideringethical issues? LO-1
How do laws relate to the rights model? LO-1
Explain how more than one of the subcategories of the justice modelcould occur at the same time. Provide an example. LO-1
What role does autonomy have in patient care? LO-1
When does ethical relativism not apply? LO-1
Why do some businesses routinely violate their written code of ethics? LO-1
What role do professional organizations have in establishing guidelinesfor ethical conduct? LO-1
How does transparency promote ethical behavior? LO-1
What would you do? Defend your decision. LO-1
Would your choice be different if the issue of organ harvesting hadbeen discussed and the boy was available to donate almost all of hisorgans? LO-1
What are the ethical issues at play in this case? LO-1
What ethical issues does this case raise?You are the head actuary in a large health insurance company headquarteredjust north of Indianapolis. The company has a written code of ethics in placethat promotes the values of teamwork and equal treatment. The CEO andcompany founder feels strongly that
How would you handle these ethical issues differently under differentethical models?You are the head actuary in a large health insurance company headquarteredjust north of Indianapolis. The company has a written code of ethics in placethat promotes the values of teamwork and equal treatment. The
If you were to replace this CEO, what actions would you take?You are the head actuary in a large health insurance company headquarteredjust north of Indianapolis. The company has a written code of ethics in placethat promotes the values of teamwork and equal treatment. The CEO andcompany founder
What differences do you see between the two ethical statements? Whatsimilarities, if any? LO-1
Do you think the differences influence the behavior of the respectiveassociation’s members, or does the behavior of the organization’smembers influence the written code of ethics? LO-1
What are the main issues in clinical ethics in this video? LO-1
What are some of the ways the panelists seek to find better solutions tothe ethical issues? LO-1
What are the ethical dilemmas of a heart surgeon, as presented in thisvideo? LO-1
How would you address these, given your own values andperspectives? LO-1
describe the relationship of ethics to individual and organizationalvalues and culture. LO-1
What are some of the challenges that make organizational management in healthcare more complex than in many other industries?
What were the precursors to the development of organizational theory and organizational behavior?
What did Max Weber and Fredrick W. Taylor mostly miss in their theories?
What is the difference between organizational behavior and organizational theory?
What are some of the group and individual consequences of following the regional vice president’s directive? Of not following the directive?
What individual, group, and organizational issues are involved in this case?
Choose about one-third of your group to be observers—ideally at least two people. The rest will be builders.
Builders: Work as a group to connect all the available bricks to create a single structure that (1) holds the weight of the unopened can and (2) allows the unopened can to pass through the structure. For example, if you build a simple tunnel, the unopened can must be able to fit through the tunnel
Observers: Watch the builders as they work and take notes. You may not help the builders in any way—not even with suggestions or nonverbal cues. Concentrate instead on taking notes so you can report on the builders’ activity. Consider the organizational behavior concepts discussed in this
When your team’s builders have completed their structure, your team can rejoin the larger group. Once all teams are finished (or time has run out), each team’s observers should report to the class on what they saw while the builders were working.
provide a brief history of the study of organizational behavior and organizational theory,
list some of the challenges making healthcare management more complex than management in many other industries,
discuss social and technological changes that create greater needs for better management,
explain why the differentiating factor for any healthcare organization is the engagement and value of its employees, and
describe how the transformation of healthcare services will require greater interaction and cooperation among healthcare workers and organizations.
The definition of organization theory.
The definition of an organization.
The components of an organization’s formal structure.
The factors that determine the stability and uncertainty of an organization’s environment.
The importance of the classic management theorists regarding the development of organization theory.
The difference between closed and open systems.
What is meant by the term “learning organization.”
Which of Fayol’s 14 Principles of Management were demonstrated at Belton Hospital? Which ones were missing from United Oak Hospital?During the COVID-19 pandemic, two hospitals in the same large metropolitan city had very different experiences.In order to save money, United Oak Hospital typically
Describe the ways that management from each hospital considered their external environment, and how this led them to different decisions regarding PPE and staffing.During the COVID-19 pandemic, two hospitals in the same large metropolitan city had very different experiences.In order to save money,
Which components of a high-reliability organization did Belton Hospital demonstrate?During the COVID-19 pandemic, two hospitals in the same large metropolitan city had very different experiences.In order to save money, United Oak Hospital typically kept about 1 month of supplies on hand, including
How are these HSOs demonstrating that they are “learning” organizations?Visit the website of the Institute for Healthcare Improvement, a nonprofit organization dedicated to improving the quality of health care systems through education, research, and demonstration projects (www.ihi.org/ihi).
How are they similar or dissimilar to your organization?Visit the website of the Institute for Healthcare Improvement, a nonprofit organization dedicated to improving the quality of health care systems through education, research, and demonstration projects (www.ihi.org/ihi). Break into small
Define OT. (Appendix)
Define an organization. (Appendix)
Describe the components of an organization’s formal structure. (Appendix)
Describe the factors that determine the stability and uncertainty of an organization’s environment. (Appendix)
Explain the importance of the classic management theorists with regard to the development of OT. (Appendix)
Describe the difference between closed and open systems. (Appendix)
Describe what is meant by the term “learning organization.” (Appendix)
Describe the five components of a high-reliability organization. (Appendix)
The definition of organizational strategy.
The roles of the different levels of management in the strategic process.
The three levels of strategy.
The overall process of strategic planning, and the content and purposes of each step in the process.
The relationship of culture and structure to the strategic planning process.
The Miles and Snow organizational types and their environment–strategy–structure/process relationships.
Using the strategic planning model as a guide, discuss how Bronson currently carries out each step in the model.Excellence has always been a focus of Bronson Methodist Hospital, a not-for-profit tertiary hospital based in Kalamazoo, Michigan. But it was not until 1999 that the organization adopted
Explain how Bronson links the various steps together. Are the steps in the same sequence as the model?Excellence has always been a focus of Bronson Methodist Hospital, a not-for-profit tertiary hospital based in Kalamazoo, Michigan. But it was not until 1999 that the organization adopted the
Discuss several changes you would recommend to Bronson to improve their strategic planning process.Excellence has always been a focus of Bronson Methodist Hospital, a not-for-profit tertiary hospital based in Kalamazoo, Michigan. But it was not until 1999 that the organization adopted the Baldrige
Do you think Bronson is trying to become one of the three successful Miles organizational types?If so, which one. If not, why not?Excellence has always been a focus of Bronson Methodist Hospital, a not-for-profit tertiary hospital based in Kalamazoo, Michigan. But it was not until 1999 that the
Discuss how the health care external environment differs from that faced by the average U.S.company. Explain this in terms of both the industry and macroenvironment levels. (LO-3)
Discuss at least three different types of health care organizations and how their differences could affect the strategic planning process that they use. (LO-3)
How each element of the contextual dimension relates to an organization’s structure.
The differences between mechanistic and organic systems.
The advantages and disadvantages of the four basic organization structures.
The importance of the various horizontal linkage mechanisms.
What is meant by population ecology.
What is meant by institutional theory and the three mechanisms associated with institutional isomorphism.
The various strategies organizations use to develop and sustain interorganizational relationships.
How does organizational structure impact performance of new strategies?Look at your current organizational structure.Assess your strategic initiatives and how you will execute your plans on the basis of the current decision-making structures and accountabilities.Such an assessment will encompass an
What key considerations are needed when redesigning your management structure?Look at your current organizational structure.Assess your strategic initiatives and how you will execute your plans on the basis of the current decision-making structures and accountabilities.Such an assessment will
Discuss effective service line management and leadership structures.Look at your current organizational structure.Assess your strategic initiatives and how you will execute your plans on the basis of the current decision-making structures and accountabilities.Such an assessment will encompass an
How does a manager “hardwire” new reporting relationships?Look at your current organizational structure.Assess your strategic initiatives and how you will execute your plans on the basis of the current decision-making structures and accountabilities.Such an assessment will encompass an analysis
Would you build a house without laying a foundation? The result would be four walls lacking any grounding and with little stability.Similarly, it is impossible to build a highperforming organization without first constructing a strategy. Nonetheless, across all industries, less than 10 percent of

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Organizational Behavior In Health Care 3rd Edition Nancy Borkowski - Solutions

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