Introducing Communication Theory Analysis And Application 7th Edition Richard West, Lynn Turner - Solutions

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Describe the progression of leadership thinking over the past one hundred years. What are the main changes that you observe, and how do these changes reflect important social and cultural changes?
Describe a situation in which the careful selection of leaders is essential for public safety. Based on the leadership models you have just studied, what advice would you offer about how to best screen candidates for this position?
Is transformational leadership critical in every type of organization? Are there any you can think of that require leaders mainly to maintain the status quo instead?
What are some of the ways in which a leader can shape organizational discourse to produce particular desired outcomes?
What do leaders do to empower employees? Do you think it is critical to communicate a sense of empowerment to all employees in every organization, or are there specific types of organizational settings for applying the empowerment principles that make more sense than others?
Look on the Web for examples of organizational vision statements. What makes for a compelling vision?
What kinds of life events are most likely to lead to the modesty and high level of self-examination that seem to characterize the greatest of leaders? By contrast, what events are likely to result in bullying or abusive leaders?
Why do we need theory to study organizational communication? What do we mean by the idea that all theories are historical and metaphorical?
Why is all communication partial, partisan, and problematic?
What is the classical management approach? What does the machine metaphor imply about communication in organizations based on classical management?What is “scientific” about Henri Fayol’s approach to decision making?
Why do you think Mary Parker Follett’s ideas about management were considered radical in her day? What specific influences of her work can you see in human relations and human resources theories?
What are the principles of the human relations and human resources approaches to organizational communication? What was the influence of the“Triple Alliance” on the historical development of organizational communication?Why do you think Elton Mayo’s work had such a great impact?
Why do you think Abraham Maslow’s hierarchy of needs has had such farreaching implications for the development of human resources approaches to management and communication? What are the fundamental differences between Douglas McGregor’s Theory X and Theory Y when applied to human communication
In what ways is organizational learning connected to the processes associated with systems thinking?
How has the sense-making model reinvigorated the application of systems theory to organizational communication?
Why is it important to take a bird’s-eye view of an organization in charting its future?
How do competitive strategies and competitor analysis work together to effectively position an organization? What role might the specific strategies we mentioned (lowest-cost strategy and differentiation) play as well?
What happens to companies that are not consciously positioned in the marketplace, or to those whose employees are unaware of their companies’ positioning?
Which elements of strategic alignment seem the most challenging, and why?
In what ways does human resources management contribute to the successful implementation of company strategy? What are the roles of targeted selection, performance management, and training and development?
What are learning organizations, and why are they at an advantage in today’s competitive market?
What are the pros and cons of computer-assisted communication technology and computer-assisted decision-aiding technology? What view do you take of such technology: utopian, dystopian, neutral, or contingent? Why?
What is culture? What makes studying an organization’s culture different from studying French or British culture?
Why are symbolic action and metaphor central to the study of organizational cultures?
What were the historical, political, and social trends that contributed to the development of cultural studies of organizations?
What major questions are posed by viewing organizations as cultures?
Compare and contrast the major characteristics of the three approaches to organizational culture (practical, interpretive, critical, and postmodern).
Describe the various tactics that a new employee might use to learn more about an organization’s culture. What is the role of advanced communication and Internet technologies in this socialization process?
What are the advantages and limitations of studying organizations as cultures?
What are the characteristics of a communication perspective on organizational culture?
What are the ways in which organizations routinely seek to regulate and control members’ identities? Is identity regulation a legitimate organizational concern?Why or why not?
Describe the public/private split. What do you think are the most problematic outcomes of this socially constructed split for men and women?
Frame 1 suggests that gender differences exist. Do you believe that to be true?Explain.
Frame 2 argues that gender identities are performed. How do you perform your gender in your everyday life? What aspects of those performances are useful or beneficial? What aspects are problematic? How might you transform your gender identity by engaging in different performances at home and at
Frame 3 suggests that the “ideal worker” is masculine. Is that true across all organizational contexts? Where and how is that ideal challenged?
Frame 4 asks us to consider how popular culture affects our understandings of work and life. What are the popular culture images that have had the greatest impact on your understanding of gender at work and in life?
What are some of the strategies you use to successfully enact and embody multiple and intersecting identities every day in work and in life? How do the concepts presented in this chapter help you do that more successfully?
What is meant by employee participation in decision making?
What are some of the paradoxes typically associated with the practical implementation of greater participation?
What is Stan Deetz’s ideal for democracy in the workplace? How does the multiple stakeholder model challenge accepted ideas about effective organizational communication?
List and explain the types of teams used in today’s organizations. What are the advantages and disadvantages of taking a team-based approach to organizing?
What unique challenges are associated with virtual teams?
What is a communication role on a team? What types of roles are available to team members? Discuss the advantages and disadvantages of using a diverse array of roles in a team-based situation.
What are communication networks? What characteristics do communication networks share with organizational teams? How does a communication network differ from a team?
What are some examples of prominent interorganizational networks in your local community?
How do new network forms affect the way an organization thinks about growth and expansion? What effect does this new way of thinking have on the nature and challenge of competition between organizations?
Explain what is meant by the idea that organizing always involves bridging diverse perspectives. How is this idea directly related to the study and practice of communication at work?
What do we mean by the statement “Answers to questions about organizational communication are highly situated and perishable”? How is the answer to this question directly related to the idea that there are no hard-and-fast rules for effective communication?
Why is it more important to learn how to ask good questions than it is to have set answers about communication in organizations?
Describe how the global economy, changing management practices, and in -formation technologies have reshaped the world of work. Then explain how each of these changes has affected the study and practice of communication in organizations.
Describe the concept of the urgent organization. Explain how this concept relates to the idea of today’s business being done in a “turbulent environment.”
What is meant by the “new social contract”? What social changes have helped create it?
How can studying organizational communication prepare you for the world of work, regardless of your future professional plans?
What types of meaning breakdowns have you experienced in your conversations with others? Be specific and identify the context, the situation, and the conversation topic.
Identify the conditions that led to the blowup between Eddy Hernandez and his parents. Do you believe that Eddy and his parents were trying to handle his situation in an ethical way? Why or why not?
Do you believe that all slips of the tongue, conversational faux pas, and unintentional nonverbal behaviors should be considered communication? Why or why not? What examples can you provide to justify your thoughts?
Explain why the linear model of communication was so appealing years ago. Explain the appeal of both the transactional and holistic models using current societal events.
Discuss the value of looking at communication theory from a variety of different disciplinary angles, including psychology, medicine, and politics.
What are some recent ethical dilemmas related to communication? How was each dilemma resolved, if it was?
Comment on why so many definitions of communication exist.
Discuss how different family members might have different fields of experience.
Lee and Jenny Yamato’s experiences fall across several of the contexts we identified in this chapter.Which of the contexts are in play in their story?
Which of the seven traditions in the communication field most appeals to you? Why?
Which context of communication is most relevant to you as you consider your career choice? Why?
If you had to add another context of communication based on your experiences, what context would it be? How would you interpret the context for others? What examples illustrate the context?
How would you illustrate—with a picture—the overlap between and among the various communication traditions?
Explain how politics can influence each of the communication contexts.
Suppose you were asked to differentiate between a tradition and a context. What would guide your thinking in your response?
Rolanda Nash has a number of different concerns as she works with Dr. Stevens. From having enough time to gather her interviews to trying to capture natural conversations, she clearly has a lot on her "to-do" list. If you were advising her, what sort of advice would you offer her as a research
Provide some examples of ways you think like a theorist in your daily life.
What is the difference between inductive and deductive logic? Provide some examples of your everyday use of both induction and deduction.
Do you see communication behavior as being lawlike, like a system, or rule governed? Explain your answer.
How do a researcher’s beliefs about the world actually affect the research process? Use at least two examples to defend your point of view.
Suppose you were interested in surveying your classmates about their impressions of diversity on campus? What sort of process would you undertake?
What factors do you think should go into determining whether a study should be qualitative or quantitative in nature?
In addition to distance behaviors, what other nonverbal behaviors are present in interview situations like the one between Margie and Alyssa?
Explain how EVT might inform research and thinking on touch behavior. For instance, does the theory help us to understand the difference between appropriate and inappropriate touch? Explain with examples.
Provide some nonverbal expectations that you have learned as a result of your cultural identity. Discuss what similarities and differences exist.
How do you suppose arousal manifests itself in conversations between supervisors and employees?Identify a few arousal mechanisms.
Suppose you want to study expectancy violation in school. How might you begin to investigate violations? Be as specific as possible, and identify some methods for studying expectations.
Employing at least two examples, differentiate between communicator reward valence and violation valence.
Discuss the application of any component of EVT to a conversation you have had with a professor or other person with influence.
Why is examining initial interactions like that of Gia and Lucas an important undertaking for communication theorists? Provide at least one example to support your view.
Uncertainty reduction is the process of using communication to increase our ability to explain and predict others’ behaviors. Do you think that predicting and explaining others’ behaviors are really important concerns when people interact with one another? Justify your answer.
Are there times when asking questions in initial encounters with others only results in more uncertainty?Give examples. Has reducing your uncertainty about someone ever led to you liking the person less?Describe how this occurs.
Do you agree with Berger and Calabrese’s assumption about the developmental process of interpersonal relationships? Give examples that support or contest the notion that relationships use communication to pass through entry, personal, and exit phases.
What additional factors or events exist—other than those presented in this chapter—when two people meet for the first time that might have an impact on their uncertainty levels? Be sure to be specific and provide appropriate examples.
What’s your position on the debate between POV and URT? Which do you think explains what happens in initial interactions better? Explain your answer.
How useful is URT when it comes to examining communication across cultures? Do you think it’s appropriate to expand the theory to contexts other than initial encounters between strangers? Explain the reasons for your answer.
Discuss Meredith and LaTasha’s given matrix, transformational matrix, and dispositional matrix.
Explain the problem with SET regarding testability. Is there anything that Social Exchange theorists could do to make the theory more testable? Use examples in your response.
Choose a current relationship of yours and perform a cost-benefit analysis on it. Assess whether the relationship meets, fails to meet, or exceeds your comparison level.
How does SET explain the unselfish things that people do that do not seem calculated to gain rewards for themselves?
Have you ever stayed in a relationship because you thought you did not have any other alternatives?Explain.
How realistic do you think gaming principles like those used to develop the Prisoner’s Dilemma are?Give examples that support or contest the use of a 2 × 2 matrix to model human choices.
Do you believe that SET is too culture specific and can’t account for communication in cultures that aren’t individualistic, for instance?
If their relationship develops further, what do you think Jason and Elise will talk about as the two get to know each other better? Will there be any risk involved as they disclose to each other? Explain with examples.
When self-disclosing to another person, several things can go wrong. Explain the consequences of poorly planned or inappropriate self-disclosure. Provide examples along the way.
What similar patterns cut across escalating relationships? Discuss marital relationships, relationships between friends, and parent–child relationships as individuals move toward intimacy.
Some critics have charged that SPT focuses too much on self-disclosure. Others, however, contend that self-disclosure forms the basis of most intimate relationships. What do you think? Is there a compromise between the two views?

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