PMP Exam Practice Test And Study Guide (ESI International Project Management Series) 9th Edition J. LeRoy Ward (Author), Ginger Levin (Author) - Solutions

For those seeking a comprehensive understanding of project management, the "PMP Exam Practice Test And Study Guide" offers valuable resources. This guide provides an online answers key and a solutions manual, ensuring you have access to solved problems and step-by-step answers. With our solutions PDF, you’ll find test bank questions and answers, along with chapter solutions tailored for effective learning. This instructor manual, part of the renowned textbook series, is essential for anyone aiming to excel in PMP exams. Access these resources today for free download and elevate your project management skills.

Change management systems deal with changes in project processes, baselines, etc. Configuration management systems deal with the changes in product characteristics. Which of the following statements is true regarding change management and configuration management systems? (a) The configuration
Assume you are working on a multi-phase project as your project is planned to last three years. A best practice is to—a. Periodically review the business caseb. Use a single prime contractor and have this contractor award any subcontractsc. Rely on your PMO for guidanced. Set up a ‘tight
One of the reasons why it is challenging to work on a virtual team is that e-mail is the primary form of communications. However, words alone typically comprise what percent of the total impact of any message?a. Seven percentb. 15 percentc. 38 percentd. 55 percent
When determining the message that you will deliver to stakeholders, knowing both the content (what you want to say) and your audience is important. Which of the following helps you to understand how others may interpret your message?a. Sender-receiver modelsb. Facilitation techniques used in
While many different techniques can be used to rate or score proposals, all will use—a. A screening systemb. A weighting system in conjunction with a screening systemc. Expert judgment and some form of proposal evaluation techniquesd. Quality ratings and contractual compliance
Each project can benefit from stakeholder involvement; however, it is in both the project manager’s and the teams’ best interest to ensure that all project stakeholdershave positive attitudes toward the project and its goals and objectives. Working as a project manager, you have a number of key
Marketplace conditions are an input to which one of the following processes?a. Plan procurement managementb. Conduct procurementsc. Control procurementsd. Close procurements
For complex procurement items, often contract negotiation can be an independent process. An example of an input if such a process is used is—a. Open items listb. Approved changesc. Documented decisionsd. Expert judgment
A number of factors affect make-or-buy decisions such as—a. Desired level of qualityb. Risk-related contract decisionsc. Value delivered by vendors meeting the needsd. Performance data
Work performance information in control risks means that—a. Recommended preventive or corrective action is considered through change requestsb. Outcomes of risk reassessments and risk audits are documentedc. Templates to the risk management plan and the risk register are recommendedd. A mechanism
Your firm specializes in roller-coaster construction. It recently received an RFP to build the world’s most “death-defying” roller coaster. You know that such a roller coaster has never been built before and that this would be a high-risk project. You are receiving a cost-plus-award-fee
One way to make it more likely practice project risk management on projects is to—a. Hold meetingsb. Have the team take an orientation class on risk management early in the projectc. Give one team member the responsibility for risk management working in conjunction with the PMOd. Assign each team
A weighting system can be used for all but which one of the following reasons?a. To select a single seller that will be asked to sign a standard contractb. To establish a negotiating sequence by ranking all proposals by the weighted evaluation scores that have been assignedc. To quantify
Managing five contractors on your project for a new stadium in your City that can be used for baseball and for football and can be easily converted for either sport is a challenge along with managing your 15 person project team. You decided to conduct an audit of one of your contractors and
You are identifying possible risks to your project concerning the development of a nutritional supplement. You want to reach out to your experts and build consensus on the risks that qualitative and quantitative risk analysis can address later. Although you can use various techniques, a key
You are managing a moderately risky project. You have done well identifying risks and assessing them both on the probability of the risk event occurring and on the level of impact that the risk could have on your project if it actually occurred. But to help with a “next” level of qualitative
Working in the systems integration field, you are primarily responsible for coordinating the work of numerous subcontractors. Your current project is coming to an end. You have 15 major subcontractors as well as a variety of other sellers. Now that you are closing contracts (procurements), you
All the following are processes in project procurement management EXCEPT—a. Terminate procurementsb. Control procurementsc. Plan procurement managementd. Close procurements
You are a project manager leading the construction project of a new garbage incinerator. Local residents and environmental groups are opposed to this project because of its environmental impact. Management agrees with your request to partner with a third party that will be responsible for providing
One key interpersonal skill used to manage stakeholder expectations is—a. Negotiation skillsb. Building trustc. Compromised. Conversation
During a bidders conference, it is important that—a. Only qualified sellers participateb. All potential sellers are given equal standingc. The evaluation criteria for the proposal is used to determine participationd. Responses to questions be provided solely to the prospective seller that asked
The basic approach to quality management in projects is to be compatible with which of the following:a. Six-Sigma, failure mode and effect analysis, and total quality managementb. The International Organization for Standardization (ISO)c. Methods, such as those recommended by Deming, Juran, and
When managing projects, one important technique is capturing lessons learned from previous projects to improve the organization’s project management process. Therefore, in planning the project, it is important to plan the closing procedures, particularly to review the—a. Risk responses that
You are conducting a stakeholder analysis on your project. Your organization uses an approach to classify stakeholders based on their level of authority and their active involvement in the project. This approach is known as—a. A power/interest gridb. A power/influence gridc. An influence/impact
Although your project team is working virtually, you are striving to make it a high-performing team. You held a virtual kickoff meeting to ensure there was a shared projectvision. You now see that team members are addressing the work to be done, but they do not seem to be collaborating. You realize
Assume your project communication management plan has been approved by your sponsor and the members of your Steering Committee. You are managing a global project and have team members working virtually in four continents and stakeholders in numerous locations. Your next step is to—a. Set up an
You are conducting a stakeholder analysis on your project. After identifying potential stakeholders, the next step in the process is to—a. Determine their desired level of participationb. Provide detailed contact information for each identified stakeholderc. Perform an assessment to see how each
One way to help mitigate personnel risks that may occur during the end of the project is to—a. Meet individually with each team memberb. Provide specific recognition to each team member who has worked on the projectc. Prepare a staff release pland. Document the time each person is to work on the
Assume you are managing a project, and your project management plan has been approved. Your project has a high level of change associated with it. There is active and ongoing stakeholder involvement. This means you probably are working with a(n)—a. Adaptive life cycleb. Iterative life cyclec.
As a project manager, not only must you be a leader, but you also must be responsible for the management, administrative, and technical aspects of the project. Which followingskill is NOT representative of the skills needed for project leadership/interpersonal relations?a. Influencing the
Close procurements is a process that involves includes activities for administrative closure such as—a. Customer acceptance and final paymentb. Audit project success or failure and archiving recordsc. Final contractor payment and lessons learnedd. Transition of the final product and acceptance of
An intentional activity to ensure future performance of project work is aligned with the project management plan is—a. Preventive actionb. Corrective actionc. Implemented change requestsd. Work performance information
The resource calendar is an output of which following process?a. Develop project teamb. Acquire project teamc. Estimate activity durationsd. Manage project team
In order for a matrix organizational approach to be successful, the two-boss situation should be resolved. To overcome the two-boss problem, it is important to—a. Have the project manager and the functional manager work together to complete performance evaluationsb. Prepare a responsibility chart
Your role in the project includes helping to resolve problems; making recommendations regarding priorities; accelerating activities to meet the target schedule; promoting communications among project team members; and helping management monitor the project’s progress on a regular basis. Most of
Assume you are preparing your procurement management plan. A useful tool and technique is to—a. Have a meetingb. Use your risk registerc. Review the requirements documentd. Use your stakeholder register
All of the following can be used in lieu of the term “bidders conferences” EXCEPT—a. Contractor conferencesb. Pre-bid conferencesc. Vendor conferencesd. Project review meetings
Of the following, which one is NOT true concerning a contract?a. It is a legal relationship subject to remedy in the courts.b. It can take the form of a complex document or a simple purchase order.c. It is a mutually binding legal relationship that obligates the seller to provide specific products,
You are working on a project that management has decided to terminate early, because the product was rendered obsolete by the introduction of new technology by a competitor. You have awarded a contract for part of the project that will be terminated, and fortunately have a clause that enables you
You are managing a major international project that involves multiple performing organizations. To establish the guiding rules for the project regarding quality, you and your project team must develop a—a. Improvement management planb. Configuration management planc. Quality policyd. List of
The plan quality management process includes all the following techniques EXCEPT—a. Benchmarkingb. Design of experimentsc. Process analysisd. Control charts
Based on a recent quality audit of your project, your organization’s quality assurance department is supportive of your approach as it notes the following characteristics of quality that are being followed consistency. They include all of the follow EXCEPT—a. Cost of qualityb. Customer
As a project manager, you recognize the importance of actively engaging key project stakeholders on a project. You have prepared an analysis of your stakeholders early in your project and classified them according to their interest, influence, and involvement in your project. You want to now—a.
Assume you are managing an international project. Your team is located in Atlanta, Georgia, US; Berlin, Germany; and Melbourne, Australia. You and your sponsor are located in Paris, France, and your customer is located in Athens, Greece. Recognizing the different locations of the stakeholders in
You are working on a project that needs approval from your City Council and the courts, because the project is one with significant environmental and social impacts. Although many consumer groups are advocates of this project, others are opposed to it. Hearings are scheduled to resolve these issues
Change requests include a group of potential changes to a project. Types of change requests include all the following EXCEPT—a. Defect repairsb. Maintenance requestsc. Corrective actionsd. Preventive actions
You completed your stakeholder analysis. How do you want to manage those stakeholders that have a high interest in your project and high power over decisions affecting your project?a. Manage them closelyb. Keep them satisfiedc. Keep them informedd. Monitor them occasionally
Procurement documents are used in the identify stakeholder process because they—a. Are an enterprise environmental factor and an input to the processb. Are an organizational process asset and an input to the processc. Note key stakeholders as parties in the contractd. Serve as a way to prioritize
Assume you have been working with your sponsor to prepare you charter, and you plan to present it to your Steering Committee on Friday. You are managing a software project, and the business need stated that you should use agile for the first time in our company rather than waterfall. In the Develop
Managing change to the scope baseline is the main objectiveof the process of control scope. The scope baseline consists of the following components EXCEPT—a. Project scope statementb. WBSc. WBS dictionaryd. Scope management plan
As you prepare to close your project, which of the following is an input to the close project or phase process?a. Work performance informationb. Expert judgmentc. Accepted deliverablesd. Change requests
A contract typically is used when a project is being performed for an external customer. An agreement is used as an input to—a. Develop project charterb. Develop project teamc. Plan procurement managementd. Conduct procurements
The estimate costs process uses all the following tools and techniques EXCEPT—a. Three-point estimatingb. Cost of quality assumptionsc. Reserve analysis (contingency reserves)d. Basis of estimates
Improvement to the processes and the product is a goal of project quality management. Assume that after completing a quality audit, you have discovered some gaps/shortcomings in the way that the project team is completing one deliverable. As an output to perform quality assurance, you would create
The key output of identify stakeholders that documents identification information, assessment information, and classification is the—a. Stakeholder management planb. Communications planc. Stakeholder registerd. Communications log
A conflict resolution approach that is NOT considered to be very effective when more than a few players are involved and their viewpoints are mutually exclusive is—a. Forcingb. Avoidingc. Compromisingd. Collaborating
Effective communication occurs in groups as well as between individuals and is made up of several key components, such as the purpose of the message, the audience that you are delivering the message to, and the content of the message itself. One important area to consider when working with manage
You are working on a long-term project that has a number of benefits to its customers and users. Therefore, as the project manager, one of your first steps was to identify the stakeholders that were critical to project success. Because this project will need long-term support by your organization
You are a goal-oriented project manager who is more interested in work accomplishment than relationship building. This indicates that you tend to resolve conflicts primarily through the use of—a. Smoothingb. Compromisingc. Collaboratingd. Forcing
Research has shown that during the execution phase of the project, the majority of conflicts involve—a. Personalitiesb. Project prioritiesc. Costd. Schedule
Validate scope works hand-in-hand with control quality and generally follows control quality. A tool and technique used in validate scope that is not used in control quality is—a. Group decision-making techniquesb. Inspectionc. Statistical samplingd. Variance analysis
One way to evaluate the project schedule performance is to—a. Use the project management information system (PMIS)b. Determine the percent complete of in-progress schedule activitiesc. Establish a schedule change control systemd. Determine the total float variance
You have a conflict on your team but have enough time to resolve it, and you want to maintain future relationships. Thankfully, there is mutual trust, respect, and confidence among the parties involved. You decide to use confronting to resolve this conflict. In using this approach, your first step
All the following elements are organizational processasset updates, resulting from closing a project or phase EXCEPT—a. Project filesb. Project or phase closure documentsc. Historical informationd. Final product, service, or result transition
A cost management plan should establish and document the various earned value rules of performance measurement. Along with defining the WBS to the level that the earned value analysis will be performed and establishing how earned value will be credited to the project (0-100, 0-50-100, and so on),
Before considering a project closed, what document should be reviewed to ensure that project scope has been satisfied?a. Project scope statementb. Project management planc. Project closeout checklistsd. Scope management plan
You have been placed in charge of a group of people that is selecting one of three possible projects. As you gather in the conference room, many team members already have decided which project selection technique to use. Some prefer IRR, and others argue for BCR. In deciding which method to use,
A key member of your project has deep technical skills and many years of experience in the company. Although she is not a manager, people respect her and do what she suggests. Of the following types of power, which one does she have?a. Legitimateb. Rewardc. Referentd. Expert
As you use the critical chain method in lieu of the criticalpath method in developing your schedule, assume you have determined the buffer schedule activities. Your planned activities are scheduled to their latest possibleplaned start and end dates. Therefore, you are focusing on—a. Managing the
Two team members on your current construction project are engaged in a major argument concerning the selection of project management software. They refuse to listen to each other. The most appropriate conflict resolution approach for you to use in this situation is—a. Accommodatingb.
Work completed, key performance indicators, technical performance measures, start and finish dates of schedule activities, number of change requests, number of defects, actual costs, and actual decisions are examples of work performance data are an output of—a. Project plan developmentb. Risk
Historical information is used—a. To compare current performance with prospective lessons learnedb. To prepare the stakeholder management planc. To evaluate the skills and competencies of prospective team membersd. As an input to develop project charter
A number of different decision-making styles can be used in a team environment. When quality and acceptance are both important, which of the following styles should be used?a. Commandb. Consultationc. Consensusd. Coin flip
A team-building approach that facilitates concurrent engineering is—a. Matrix managementb. Fast-trackingc. Tight matrixd. Task force
The greatest degree of uncertainty is encountered during which phase of the project life cycle?a. Conceptb. Planningc. Implementationd. Closeout
Within your company’s portfolio, your project is ranked in the top five in terms of importance of the 60 projects under way; however, the number of resources available to you is still limited. You have decided to pilot test the use of critical chain on your project. You have calculated your
A structured review of the seller’s progress to deliver projectscope and quality within cost and schedule is known as a(n)—a. Procurement performance reviewb. Procurement auditc. Inspectiond. Status review meeting
Contested changes are requested changes when the buyer and seller cannot agree on compensation for the change. They are also known as all but which one of the following?a. Disputesb. Demandsc. Appealsd. Claims
The workaround that you used to deal with a risk that occurred should be documented and included in which following processes?a. Report performance and monitor and control risksb. Validate scope and perform quality assurancec. Direct and manage project work and perform integrated change controld.
On your systems development project, you noted during a review that the system had less functionality than planned at the critical design review. This note suggests that duringthe control risks process you used which following tools and techniques?a. Risk reassessmentb. Variance analysisc.
Thinking back to lessons that your company learned from experiences with its legacy information systems during the Y2K dilemma, you finally convinced management to consider systems maintenance from the beginning of the project. However, maintenance should—a. Always be included as an activity to
Because risk management is relatively new on projects in your company, you decide to examine and document the effectiveness of risk responses in dealing with identified risks and their root causes. You therefore—a. Conduct a risk auditb. Hold a risk status meetingc. Ensure that risk is an agenda
You are leading a team to review and improve the project selection and prioritization method. You know that the two most important questions to answer are “can we do the project?” (feasibility study) and “should we do the project?” (cost-benefit analysis). The team is considering many
You have been assigned as the project manager for a major project in your company where the customer and key supplier are located in another country. You have been working on your project for six months. Recently, you traveled to this country, and at the conclusion of a critical design review
Team building should be ongoing throughout the project life cycle. However, it is hard to maintain momentum and morale, especially on large, complex projects that span several years. One guideline to follow to promote team building is to—a. Consider every meeting a team meeting, not the
You are managing a project in which your team members all work in the same geographic location and have worked together previously on many projects. Everyone is aware of the various strengths and weaknesses of the individual team members and their key areas of expertise. As a result—a. A kickoff
Behavior roles of team members influence the team’s process, behavior, and effectiveness. An example of a task-oriented role to perform is that of a(n)—a. Harmonizerb. Initiatorc. Devil’s advocated. Group observer
Your company is embarking on a project to launch a new product delivery service. You are the project manager for this project and have just finished the concept phase. The various outputs/deliverable(s) for this phase include—a. Project management planb. Scope of work and requirementsc. Project
Life-cycle phase definitions are different in different industries. For example, all of the following are terms that could be used in the closing phase of a project EXCEPT—a. Testing and commissioningb. Conversionc. Implementationd. Final audit
Today, the primary cause of why projects are not completed on time and within cost and are terminated early is due to—a. Contractual issuesb. Complexity of the projectc. An increase in the allocated timed. Behavioral-oriented reasons
When you are about to terminate a contract, the one place to look for specific procedures for contract closure is in the—a. Statement of work in the contractb. Terms and conditions in the contractc. Product descriptiond. Organizational process assets
During the stages of team development, your team is in which stage when there is problem solving and interdependence along with achievement and synergy?a. Stormingb. Formingc. Normingd. Performing
You are working on a project to upgrade the existing fiber-optic cables in your province. You have determined that a resource can install 25 meters of cable per hour, so the duration required to install 1,000 meters would be 40 hours. This means you are using—a. Productivity efficiency factorsb.
It often is advantageous to appoint a termination manager in the closing phase of the project and release the project manager so that he or she is available to work on another project. If this is the case, the termination manager should focus attention on all but which one of the following?a.
You are the project manager for a major logistics installation project and must obtain specific services from local sources external to your project. Your subcontracts administrator has told you to prepare a product or service description, which is referenced in a—a. Project statement of workb.
A watch list of low priority risks is documented in the—a. Work performance informationb. Risk registerc. Fallback plansd. Risk response plan
You are a member of a project selection committee that uses the net present value technique. Using this approach, the project is acceptable if the—a. Sum of the net present value of all estimated cash flow during the life of the project equals the profitb. Net present value of the inflow is
Functional managers play a vital role in ensuring project success. Since most projects operate in a matrix environment, there is shared authority between project managers and functional managers. Functional managers tend to focus on—a. Who will do the taskb. Why the project manager needs
To practice effective schedule control, your project team must be alert to any issues that may cause problems in the future. To best accomplish effective schedule control, the team should—a. Review work performance informationb. Allow no changes to the schedulec. Update the schedule management
A number of approaches can be helpful when estimating resource requirements for activities on a project. Assume you are managing a project and you have already prepared your WBS. When you decomposed your WBS, it has 45 work packages. You then prepared an activity list. Now, you are preparing your

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PMP Exam Practice Test And Study Guide (ESI International Project Management Series) 9th Edition J. LeRoy Ward (Author), Ginger Levin (Author) - Solutions

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