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pmp® exam practice test and study guide
PMP Exam Practice Test And Study Guide (ESI International Project Management Series) 9th Edition J. LeRoy Ward (Author), Ginger Levin (Author) - Solutions
You recently took over a relatively new project expected to last another seven years. The previous project manager completed most of the WBS. When you begin to define the project activities, you realize that the WBS work packages expected to occur in the next year are planned in detail, but the
Table reporting, spreadsheet analysis, and presentations are examples of—a. Project reports as an input to manage stakeholder engagementb. Work performance information as an output of control stakeholder engagementc. Tools and techniques used in control stakeholder engagementd. Updates from the
A number of organizational process assets are useful as inputs to the manage stakeholder engagement process. Similarly a number of organizational process assets require updates because of this process. An example of one that is an input is—-a. Project reportsb. Historical informationc. Project
Identifying interrelationships and potential overlap between stakeholders is useful to the project manager as he or she works with stakeholders. It should be documented as part of the—a. Stakeholder registerb. Stakeholder management strategyc. Stakeholder management pland. Stakeholder engagement
As a result of the control stakeholder expectations process, you realize even though this process is under way until the closing phase that you have identified the root cause of some issues you have faced in controlling stakeholders expectations. You should therefore—a. Review them with your
A supporting input for controlling stakeholder engagement is—a. Budgetb. Project schedulec. Historical informationd. Number of defects
Working on your project to design and construct five new bridges for your City, you are striving to actively manage the stakeholders on your project, especially those who will be inconvenienced by the project and have indicated they do not support it. You decided to review your communications
The ability of stakeholders to influence a project is—a. Constant throughout the project life cycle as different stakeholders have different levels of interest in the project at different timesb. Highest during the closing stage since key stakeholder acceptance criteria must be metc. Highest
Assume you have performed your stakeholder analysisand now are working to enhance it with a stakeholder engagement assessment matrix. Such a matrix shows the stakeholder’s current engagement level. These data enable—a. The project manager to prepare the stakeholder management planb. The project
Having prepared stakeholder management plans on previousprojects, you know it is positive to review the project management plan because it—a. Provides information as to how to plan appropriate ways to engage stakeholdersb. Contains information useful to ensure the stakeholder management plan is
Assume you are managing a project to implement an electronic medical record system in your ophthalmologist’s office. You have been working to identify your stakeholders to then make sure everyone is committed to it as some people have been working in this office for more than 20 years and are
One way to develop an understanding of major project stakeholders to exchange and analyze project information about roles and interests is to—a. Conduct interviewsb. Hold profile analysis meetingsc. Use questionnaires and surveysd. Conduct a stakeholder analysis and analyze the results with a
Assume you are beginning your project to develop a series of residential condominiums in your city and are identifying possible stakeholders. A key organizational process asset you can review is—a. Organizational cultureb. Organizational standardsc. Lessons learnedd. Local trends
Recognizing operations management is different than project management, as the project manager for a new line of electrical tractors to avoid the need to use costly fuel, you realize a best practice is to—a. Document the operational managers’ influence either positive or negative in the
The sponsor is a key project stakeholder because he or she—a. Approves or manages the project’s product, service, or resultb. Leads the project through initiating until it is formally authorizedc. Is the Chairperson of the project’s Governance Board and makes the final go/no-go decisiond. Has
Expert judgment is a best practice as a tool and technique in many project management processes, and the list of possiblesources for experts varies by the organization and by its association with others. One way once you have identified experts who you feel could be of assistance is to—a. Use a
Stakeholder engagement must be controlled on a continuous basis for it to be effective. You realize a number of project documents can be useful for you as a project manager. An example is—a. Technical performance measuresb. Change logc. Actual costsd. Start and finish dates of schedule activities
Working to foster stakeholder engagement, as the project manager, you know a combination of interpersonal skills and general management skills is needed. An example of an key interpersonal skill in stakeholder engagement is—a. Facilitating consensusb. Influencing peoplec. Resolving conflictsd.
The stakeholder register should not be prepared only one time, but it should be updated regularly especially if—a. The stakeholder is not an active participantb. The stakeholder is not impacted by the projectc. The stakeholder does not read status updatesd. The stakeholder leads a corporate
Assume your stakeholder management plan has been approved. You now are working with your team to promote stakeholder engagement on your project. You explain in a team meeting its benefit is to—a. Clarify and resolve identified issuesb. Meet stakeholder needs and expectationsc. Obtain their
Assume you have identified your stakeholders and are preparing your stakeholder management plan. You are fortunate that your team is a collocated team as you are working on an internal project to reorganize your IT Department so it is focused more on its customers. The project sponsor is the Chief
In plan stakeholder management, all organizational assets are used as inputs; however, which of the following are of particular importance?a. Organization culture and the political climateb. Practices and habits and templatesc. Lessons learned database and historical informationd. Organization’s
The salience model is one way to classify stakeholders. In it—a. Stakeholders’ power, urgency, and legitimacy are usedb. Stakeholders’ level of authority and concern are usedc. Stakeholders’ active involvement and power are usedd. Stakeholders’ influence and ability to effect changes are
Assume your construction project is for a small city with only 8,500 people. There has been opposition to it from the beginning, when the City Commissioners approved it by many residents. The residents recognize they will be severely impacted as the new bridges are implemented, and during the
Assume you are managing the development of a construction project in your city to replace its five bridges so they are state of the art and meet updated safety standards since they originally were constructed 20 years ago. The design work has been completed, you have awarded subcontracts, and are
Often in working as a project manager, it is easy to overlook key stakeholders. Assume you work for a device manufacturer and are working as the project manager for the next generation valve replacement. Your company has been a leader in this market, which means you have a lot of lessons learned
Work performance information is an output of control stakeholder engagement. It includes a number of items, one of which is—a. Change requestsb. Issue logc. Documented lessons learnedd. Status of deliverables
Stakeholder engagement involves a number of critical activities. An example is—a. Ensuring goals are met through negotiation and communicationsb. Developing management strategies to engage them during the project’s life cyclec. Adjusting strategies and plans to engage stakeholderseffectivelyd.
You realize that on projects, some stakeholders will not be as receptive as others to your project and actually can be negative from the beginning. Assume you have classified your stakeholders on your project designed to ensure students in your city have access to the best educational resources
The last step in the stakeholder analysis process is to—a. Determine the organizational cultureb. Assess how stakeholders probably will respond in various situationsc. Determine stakeholder roles, interests, and expectationsd. Evaluate the amount of support each stakeholder could generate
Having worked as a project manager for nine years, you know how important it is to identify the critical stakeholders so you do not overlook anyone who has a major influence on your project even if you do not ever plan to meet with or talk with this individual. As you work with your team, you
A number of items in the stakeholder management plan are similar to those in the communications management plan. An example is—a. Method for updating and refining the plans as the project progresses and developsb. Stakeholder communication requirements for the current project phasec. Information
As you work with your team to prepare your stakeholder management plan, you decided to develop a stakeholder engagement chart. You set it up so you could—a. Show the phase of your project of interest to identified stakeholdersb. Show gaps between current and desired levels of engagementc.
As you work on your project to update its software training classes to focus on an agile approach, you have a number of key stakeholders. As many students and their managers are requesting these classes, your CEO has taken a special interest in your project and has asked you to accelerate your
Stakeholders often have issues, and you have asked each of your team members to document them. At each team meeting, you and your team discuss them and determine appropriate responses. You have a project issue log, which is—a. Part of the project’s lessons learnedb. Added to the stakeholder
Assume you are actively working, along with your team, to manage stakeholder engagement on your project to develop a new drug to prevent any retina problems of any type. You know you must manage their engagement throughout the project life cycle. This means some organizational process assets will
Recognizing the importance of preparing a stakeholder management plan, you met with your team to obtain their buy in and to discuss it. You explained the key benefit of plan stakeholder management is to—a. Determine appropriate strategies for a continual focus on identifying stakeholders
You are responsible for a project in your organization that has multiple internal customers. Because many people in your organization are interested in this project, you decide to prepare a stakeholder management strategy. Before preparing this strategy, you should—a. Conduct a stakeholder
Analyzing stakeholders is a part of the identify stakeholders process. Common approaches for analyzing stakeholders in a qualitative manner includes all the following two-axis grids, EXCEPT—a. Comparing power and influenceb. Comparing power and interestc. Comparing influence and locationd.
You are managing a project with team members located at customer sites on three different continents. You have a number of stakeholders on your project, and most of them are located outside of the corporate office. Who should be responsible for stakeholder management?a. A specific team member in
During your project, you will have a number of different types of meetings. Some will be informational, others will be key updates, and some will be for decision-making purposes. While different attendees will attend each meeting, a best practice to follow is to:a. Group stakeholders into
Assume that your company has a cost-plus-fixed-fee contract. The contract value is $110,000, which consists of $100,000 of estimated costs with a 10-percent fixed fee. Assume that your company completes the work but only incurs $80,000 in actual cost. What is the total cost to the project?a.
Which of the following types of contracts has the least risk to the seller?a. Firm-fixed-priceb. Cost-plus-fixed-feec. Cost-plus-award-feed. Fixed-price-incentive fee
It is critical during the proposal preparation stage that—a. The negotiation strategy is determinedb. A change management strategy is developedc. Roles and responsibilities for the ultimate project are determinedd. Contract terms and conditions are reviewed before the proposal is submitted to the
Contract negotiations are NOT required when—a. A company uses sealed bidsb. There is a sole source procurementc. A competitive range is establishedd. A two-step process is used
During contract negotiations on large contracts, the negotiation process focuses on many key issues, with price being one of them. Separate negotiations can be made on price, quantity, quality, and timing, which can significantly lengthen the process. The negotiation process can be shortened,
On large contracts, the contract administrator typically has a need to resolve ambiguity in the clauses that govern work performance and other issues. Assume that on your contract there is an order of precedence clause. This means that—a. Inconsistencies in the solicitation of the contract shall
The best approach to resolve the settlement of all outstanding contract changes, claims, and disputes is using—a. Litigationb. Alternative dispute resolutionc. Negotiationd. Mediation
All of the following are examples of good control procurement skills that project managers need to exercise EXCEPT—a. Approving invoices as the work is completedb. Supervising the work to be done under the terms of the contractc. Developing contract clausesd. Preparing and processing change
You are working on a contract in a remote location. The contract requires you to be on site at the office on a daily basis. You were unable to get to the office for three days last month because of severe blizzard conditions. Your failure to appear at the office was excused because of a clause in
Payment bonds are often required by the contract and require specific actions under the stated conditions. Payment bonds are specifically designed to ensure that the prime contractor provides payment of—a. Insurance premiumsb. Weekly payrollsc. Subcontractors, laborers, and sellers of materiald.
Requirements for formal deliverable acceptance are defined in the—a. Contractb. Procurement management planc. Overall project management pland. Specifications
A buyer has negotiated a fixed-price-incentive-fee contract with the seller. The contract has a target cost of $200,000, a target profit of $30,000, and a target price of $230,000. The buyer also has negotiated a ceiling price of $270,000 and a share ratio of 70/30. If the seller completes the
When writing payment terms in your fixed-price subcontracts it is especially important to—a. Include incentives if the seller exceeds or fails below defined objectivesb. Provide flexibility to redirect the seller if the scope of work is not defined precisely confusionc. Link progress made to
A no-cost settlement sometimes is used—a. To close out a successful contractb. In lieu of formal termination proceduresc. When buyer property has been furnished under the contractd. When such an arrangement is acceptable to one of the parties involved
As project manager, you need a relatively fast and informal method addressing disagreements with contractors. One such method is to submit the issue in question to an impartial third party for resolution. This process is known as—a. Alternative dispute resolutionb. Problem processingc. Steering
You have decided to award a contract to a seller that has provided quality services to your company frequently in the past. Your current project, although somewhat different from previous projects, is similar to other work the seller has performed. In this situation, to minimize your risk you
The principal function of a warranty is to—a. Provide assurance of the level of quality to be providedb. Provide a way to assert claims for late paymentc. Provide a way to allow additional time following acceptance to correct deficiencies, without additional costsd. Ensure that goods purchased
Buyers use a variety of methods to provide incentives to a seller to complete work early or within certain contractually specified time frames. One such incentive is the use of liquidated damages. From the seller’s perspective, liquidated damages are what form of incentive?a. Positiveb.
The primary benefit of contract control procurements is to ensure that—a. Buyers conduct performance reviewsb. Payment is made in a timely fashionc. Disagreements are handled quickly and to everyone’s satisfactiond. Both parties meet contractual obligations and protect their legal rights
You are responsible for ensuring that your seller’s performance meets contractual requirements. For effective contract control, you should—a. Hold a bidders’ conferenceb. Establish the appropriate contract typec. Implement the contract change control systemd. Develop a statement of work
A purchase order is a good example of which form of contracting?a. Unilateralb. Bilateralc. Trilaterald. Severable
All the following elements must be evident in a written contract for it to be legally enforceable EXCEPT—a. Legal capacityb. Mutual assentc. Appropriate formd. Pricing structure
You plan to award a contract to provide project management training for your company. You decide it is important that any prospective contractor have an association with a major university that awards master’s certificates in project management. This is an example of—a. Setting up an
Requirements for formal contract acceptance and closure usually are defined in the—a. Proposalb. Statement of workc. Contract terms and conditionsd. Procurement audit report
Your company decided to award a contract for project management services on a pharmaceutical research project. Because your company is new to project management and does not understand the full scope of services that may be needed under the contract, it is most appropriate to award a—a.
You are working on a new project in your organization. You need to decide how best to staff the project and handle all its resource requirements. Your first step should be to—a. Conduct a make-or-buy analysisb. Conduct a market surveyc. Solicit proposals from sellers using an RFP to determine
As you prepare to close out contracts on your project, you should review all the following types of documentation EXCEPT the—a. Contract document for the contract being closedb. Procurement audit reportc. Invoice and payment recordsd. Seller performance reports
Recent data indicate that more than 10,000 airline passengers are injured each year from baggage that falls from overhead bins. You performed a make-or-buy analysis and decided to outsource an improved bin design and manufacture. The project team needs to develop a list of qualified sources. As a
Because you are working under a firm-fixed-price contract, management wants you to submit the final invoice and close out the contract as soon as possible. Before final payment on the contract can be authorized, you must—a. Prepare a contract completion statementb. Audit the procurement processc.
Which term is NOT a common name for a procurement document that solicits an offer from prospective sellers?a. Contractor initial responseb. Request for informationc. Request for quotationd. Invitation for negotiation
When a seller breaches a contract, the buyer cannot receive—a. Compensatory damagesb. Punitive damagesc. Liquidated damagesd. Consequential damages
Which term describes contract costs that are traceable to or caused by a specific project work effort?a. Variableb. Fixedc. Indirectd. Direct
You are a contractor for a state agency. Your company recently completed a water resource management project for the state and received payment on its final invoice today. A procurement audit has been conducted. Formal notification that the contract has been closed should be provided to your
Significant differences between the seller’s price and your independent estimate may indicate all the following EXCEPT the—a. SOW was not adequateb. Seller misunderstood the SOWc. Sellers failed to respondd. Project team chose the wrong contract type
In some cases, contract termination refers to—a. Contract closeout by mutual agreementb. Contract closeout by delivery of goods or servicesc. Contract closeout by successful performanced. Certification of receipt of final payment
Which term describes the failure by either the buyer or the seller to perform part or all of the duties of a contract?a. Termination of contractb. Partial performancec. Breach of contractd. Contract waiver
The buyer has negotiated a cost-plus-incentive fee contract with the seller. The contract has a target cost of $300,000, a target fee of $40,000, a share ratio of 80/20, a maximum fee of $60,000, and a minimum fee of $10,000. If the seller has actual costs of $380,000, how much fee will the buyer
Contract type selection is dependent on the degree of risk or uncertainty facing the project manager. From the perspective of the buyer, the preferred contract type in a low-risk situation is—a. Firm-fixed-priceb. Fixed-price-incentivec. Cost-plus-fixed feed. Cost-plus-a-percentage-of-cost
Which term describes those costs in a contract that are associated with two or more projects but are not traceable to either of them individually?a. Variableb. Directc. Indirectd. Semivariable
What doctrine causes a party to relinquish rights under a contract because it knowingly fails to execute those rights?a. Assignment of claimsb. Material breachc. Waiverd. Warranties
You are the project manager for the construction of an incinerator to burn refuse. Local residents and environmental groups are opposed to this project. Management agrees to move this project to a different location. This is an example of which one of the following risk responses?a. Passive
As head of the project management office, you need to focus on those items where risk responses can lead to better project outcomes. One way to help you make these decisions is to—a. Use a probability and impact matrixb. Assess trends in perform quantitative risk analysis resultsc. Prioritize
This fast track schedule is an example of an—a. Unknown riskb. A risk taken to achieve a rewardc. A response that requires sharing the riskd. A passive avoidance strategy
Your CEO now has now mandated that you fast track your project so you can launch your product on August
Your schedule called for you to launch your product on December
It is now March
Assume that you are working on a new product for your firm. Your CEO learned that a competitor was about to launch a new product that has similar features to those of your project. The competitor plans to launch the product on September
Contingency planning involves—a. Defining the steps to be taken if an identified risk event should occurb. Establishing a management reserve to cover unplanned expendituresc. Preparing a stand-alone document that is separate from the overall project pland. Determining needed adjustments to make
Which of the following is NOT an objective of a risk audit?a. Confirming that risk management has been practiced throughout the project life cycleb. Confirming that the project is well managed and that the risks are being controlledc. Evaluating the effectiveness of risk responses in dealing with
Assigning more talented resources to the project to reduce time to completion or to provide better quality than originally planned are examples of which one of the following strategies?a. Enhanceb. Exploitc. Shared. Contingent response
Accurate and unbiased data are essential for perform qualitative risk analysis. Which one of the following should you use to examine the extent of understanding of project risk?a. Data quality assessmentb. Project assumptions testingc. Sensitivity analysisd. Influence diagrams
What is the primary difference between a risk audit and a risk reassessment?a. A risk reassessment is conducted at the completion of a major phase; audits are conducted after the project is complete.b. Project stakeholders conduct risk audits; management conducts reassessments.c. Risk reassessments
Which one of the following statements best characterizes an activity cost or duration estimate developed with a limitedamount of information?a. It should be part of the planning for the needed management reserve.b. It is an input to identify risks.c. It is an output from identify risks.d. It must
The highest risk impact generally occurs during which one of the following project life-cycle phases?a. Concept and planningb. Planning and implementationc. Implementation and closeoutd. Concept and closeout
Two key inputs to the perform quantitative risk analysis process are the—a. WBS and milestone listb. Scope management plan and process improvement planc. Schedule management plan and cost management pland. Procurement management plan and quality baseline
On a typical project, when are risks highest and impacts (amount at stake) lowest?a. During the concept phaseb. At or near completion of the projectc. During the implementation phased. When the project manager is replaced
Risk mitigation involves—a. Using performance and payment bondsb. Eliminating a specific threat by eliminating the causec. Avoiding the schedule risk inherent in the projectd. Reducing the probability and/or impact of an adverse risk event to an acceptable threshold
When managing current projects, it is important to use lessons learned from previous projects to improve the organization’s project management process. Therefore, in project closing procedures, it is important to review the—a. Secondary risks that occurredb. Checklists for identify risksc. WBS
Your project is using complex, unproven technology. Your team conducted a brainstorming session to identify risks. Poor allocation of project resources was the number one risk. This risk was placed on the risk register, which included at this point a—a. Watch listb. Potential risk responsec.
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