Teaching Professional And Technical Communication A Practicum In A Book 1st Edition Tracy Bridgeford - Solutions

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1. Developing Mindfulness To develop your ability to be mindful, follow these guidelines in a situation that calls for you to listen:•• Empty your mind of thoughts, ideas, plans, and concerns so that you are open to the other person.•• Concentrate on the person with whom you are
4. Is Chris’s mother being unethical by not continuing to state her concerns about Chris’s safety?When you’ve watched the video online, critique and analyze this encounter based on the principles you learned in this chapter. Then compare your work with the author’s suggested responses.
3. Identify specific listening skills that Chris’s mother uses once she chooses to listen mindfully.When you’ve watched the video online, critique and analyze this encounter based on the principles you learned in this chapter. Then compare your work with the author’s suggested responses.
2. What do you perceive as the key obstacle to listening for Chris’s mom during the early part of this conversation?When you’ve watched the video online, critique and analyze this encounter based on the principles you learned in this chapter. Then compare your work with the author’s suggested
1. Identify examples of ineffective and effective listening on the part of Chris’s mother.When you’ve watched the video online, critique and analyze this encounter based on the principles you learned in this chapter. Then compare your work with the author’s suggested responses. Online, even
How often do you try to multitask?Do you ever feel the“buzz” described above?Think you get more done when you multitask? Think you can absorb a class lecture while texting friends and checking eBay’s latest offerings?Think again. Researchers have amassed considerable evidence that
What purposes of listening will be most relevant to your planned career?
3. Read an online journal that is devoted exclusively to research on haptic communication. Visit Haptics-E at http://www.haptics-e.org.4. Founded in 1997, the Center for Nonverbal Studies is located in Spokane, Washington, and La Jolla, California. It publishes The Nonverbal Dictionary of Gestures,
2. Visit four restaurants near your campus. Describe the seats, lighting, music (if any), distance between tables, and colors of decor. Do you find any relationship between nonverbal communication patterns and expensiveness of restaurants?
1. Think about the information on lawyers’ nonverbal communication (in the section “Kinesics”). What ethical issues are involved in lawyers’ use of nonverbal behaviors in an effort to influence jurors?What ethical issues are involved in judges’ restrictions of lawyers’ nonverbal
Reflect and write about the ideas in this chapter by considering questions about personal, workplace, and ethical applications, here or online.Personal Application Survey your room or apartment.Is furniture arranged to promote or discourage interaction? What’s the ratio between common space(game
4. Using I Language about Nonverbal Behaviors I language makes communication about nonverbal behaviors more responsible and clear. Practice the skill of translating you language into I language to describe nonverbal behavior. Example: You Language You're staring at me. You Language I hate it when
3. Paralinguistic Cues Say “Oh, really” to express the following meanings:• I don’t believe what you just said.• Wow! That’s interesting.• I find your comment boring.• That’s juicy gossip!• I can’t believe you think I can get the report done that soon.Now, say “You love
2. Artifacts and Identity• How did artifacts in your childhood contribute to your gender identity? What kinds of toys did your parents give you? Did they ever discourage you from playing with particular kinds of toys? Did you ask for toys that aren’t the ones society prescribes for your sex
1. Campus Rules for Nonverbal Communication To become more aware of rules governing nonverbal communication, go to a place on your campus that is central for foot traffic. Spend 15 minutes observing nonverbal rules that govern behavior in that spot. For example, who moves to the side if two people
Begin the process of applying this chapter’s concepts by taking a self-assessment quiz here or online—where you will find out what the results mean.Purpose: Communication researchers (Richmond, McCroskey, & Johnson, 2003) developed a test to measure immediacy behaviors, which refer to actions
Begin the process of applying this chapter’s concepts by taking a self-assessment quiz here or online—where you will find out what the results mean.Purpose: Communication researchers (Richmond, McCroskey, & Johnson, 2003) developed a test to measure immediacy behaviors, which refer to actions
2. Based on what you have learned about effective interpersonal communication from this and previous chapters, what feedback would you give Dr. Zhug so that he can communicate more effectively with patients? When you’ve watched the video online, critique and analyze this encounter based on the
1. How does Ms. Ryder’s nonverbal communication change during her conversation with Dr. Zhug? To what would you attribute the changes? When you’ve watched the video online, critique and analyze this encounter based on the principles you learned in this chapter. Then compare your work with the
What artifacts are important in your family’s cultural and religious celebrations?
To what extent do you judge others by their appearance?Have you ever altered a first impression, based on appearance, once you got to know the person?
Monitor your own eye contact with others when you are in f2f conversations.How often do you find yourself checking your smartphone?
4. Notice how news media describe members of different races. Do television programs, newspapers, and other media identify race when the person is not white? How often are minorities described in terms of their races (black, Asian, Hispanic, and so on)? Are people ever described as white?
3. What labels that you dislike have been applied to you or to groups to which you belong?Explain how the labels affect you.
2. Check out the graffiti on your campus. Do you see examples of loaded language, stereotyping, and hate speech? Share your findings with your classmates.
Think and write critically about the ideas in this chapter, here or online.1. To appreciate the importance of hypothetical thought enabled by symbols, try to imagine living only in the present with no memories, no anticipations of the future, and no goals for yourself. How would not having
Reflect and write about the ideas in this chapter by considering questions about personal, workplace, and ethical applications, here or online.Personal Application Think about slang and colloquial terms that you and your peers use which aren’t generally used (or understood) by people outside of
5. Communicate Clearly To express yourself clearly, it’s important to learn to translate ambiguous words into concrete language.Practice translating with the statements below.Example:Ambiguous language: “You’re rude.”Clear language: “I don’t like it when you interrupt me.”Ambiguous
4. Using I Language For the next three days, whenever you use you language, try to rephrase what you said or thought in I language. How does this change how you think and feel about what’s happening? How does using I language affect interaction with others?Are others less defensive when you own
3. Translation Guide To increase your awareness of the specialized language used in social media, keep a list of abbreviations(Examples: BRB, ROFL, SRSLY) and terms (Examples: repost, tweet) that appear on social media sites you visit. Then provide translations for each of the abbreviations and
2. Breaking the Rules of Gendered Communication This exercise will increase your awareness of how socialization in gendered speech communities shapes your and others’ perceptions of verbal communication that is and is not appropriate for each sex.a. Select a social prescription for how your sex
1. Communication Rules Think about the regulative and constitutive rules you follow in your communication. For each item below, identify two rules you have learned.Regulative Rules List rules that regulate how you:•• Talk with elders•• Interact at dinnertime•• Have first exchanges in
Begin the process of applying this chapter’s concepts by taking a self-assessment quiz here or online—where you will find out what the results mean.Purpose: The 10 items below allow you to measure your perception of your ability to take others’perspective.Instructions: Rate each item for how
4. How would you suggest that Ed repair the damage done by his absence from the company banquet? What might he say to his manager?How could he use I language, indexing, and dual perspective to guide his communication?When you’ve watched the video online, critique and analyze this encounter based
3. How do the ambiguity and abstraction inherent in language explain the misunderstanding between Ed and his manager?When you’ve watched the video online, critique and analyze this encounter based on the principles you learned in this chapter. Then compare your work with the author’s suggested
2. How might Ed learn the normative practices of the company so that he can understand the meanings longtime employees have?When you’ve watched the video online, critique and analyze this encounter based on the principles you learned in this chapter. Then compare your work with the author’s
1. How does the concept of constitutive rules help explain the misunderstanding between Ed and his manager?When you’ve watched the video online, critique and analyze this encounter based on the principles you learned in this chapter. Then compare your work with the author’s suggested responses.
Do you think it is appropriate for courts to rely on a crowdsourced online dictionary in deciding legal cases? Why or why not?
Test the research cited above by asking friends to give you a true description of something and a false one.Describe how detailed stories are when they are truthful and when they are not.Police Have New Tool for Detecting Lies Lie detector tests base judgments of honesty on vocal pitch and rhythm,
List the cultural origins of the terms.Can you add to the list of commonly used words in America that are borrowed from other cultures?
Do you share David Brooks’s concern that Americans are becoming more individualistic and less committed to morals that sustain community?Columnist David Brooks (2013) asserts that since the 1960s, American culture has become more individualistic and less morally aware. To support this assertion,
4. Use the ladder of abstraction to describe the relationships between perception, communication, and action in one interpersonal encounter in your life. First, describe the total situation as fully as you can (your descriptions won’t be absolutely complete—that’s impossible). Next, describe
3. Conduct a survey to find out how students on your campus prefer to define their identities.Ask blacks whether they prefer black, African American, Afro-American, or another label. Ask whites how they identify their race. Ask Hispanic students what term they use to describe their ethnicity.
2. Identify an example of the fundamental attribution error in your perceptions. Describe how you explained your own behavior and that of others.Then, revise your explanation in such a way that it no longer reflects the fundamental attribution error.
1. To understand how your social location influences your perceptions, visit a social group that is different from your own. If you are white, you might attend services at a black church or go to a public meeting of Native Americans on your campus.If you are Christian, you could go to a Jewish
Reflect and write about the ideas in this chapter by considering questions about personal, workplace, and ethical applications, here or online.Personal Application Think about your interaction with social media. Do you let bright visual and noisy auditory stimuli control what you attend to? For
6. Use Tentative Language To become more sensitive to our tendencies to confuse facts and inferences, for the next 24 hours pay attention to the language you use to describe people and interactions. Listen for words such as is and are which imply factual information.Do you find instances in which
5. Monitor Mind Reading Monitor your tendencies to mind read, especially in established relationships in which you feel you know the other person well. The next time you catch yourself mind reading, stop. Instead, tell the other person what you are noticing and invite her or him to explain how she
4. Virtual Worldviews To appreciate the distinct ways that social media represent issues and events, do these activities:a. Select one current political issue (budget matters, international relations, voting rights, elections) or person (president, senator, candidate for office) that interests
3. Cultural Values How do values in Western culture affect your everyday perceptions and activities?See whether you can trace concrete implications of the five cultural values listed below.Example: Competition—This value is evident in concrete practices such as competitive sports, grading
2. Guard against the Fundamental Attribution Error In each of the following scenarios, an internal attribution is made. Write out an alternative explanation based on external factors that might account for the other person’s behavior.a. The person you’ve been dating for a while is late to meet
1. Be Aware of Your Schemata This chapter calls attention to how your perceptual processes affect your impressions of people.Apply what you’ve learned to your everyday use of cognitive schemata. Pay attention to the cognitive schemata you use the next time you meet a new person. First, notice how
4. What could you say to Jim to help him and his parents reach a shared perspective on his academic work? When you’ve watched the video online, critique and analyze this encounter based on the principles you learned in this chapter. Then compare your work with the author’s suggested responses.
3. What constructs, prototypes, and scripts seem to operate in how Jim and his parents think about college life and being a student? When you’ve watched the video online, critique and analyze this encounter based on the principles you learned in this chapter. Then compare your work with the
2. How might you assess the accuracy of Jim’s attributions?What questions could you ask him to help you decide whether his perceptions are well founded or biased? When you’ve watched the video online, critique and analyze this encounter based on the principles you learned in this chapter. Then
1. Both Jim and his parents make attributions to explain his grades. Describe the dimensions of Jim’s attributions and those of his parents. When you’ve watched the video online, critique and analyze this encounter based on the principles you learned in this chapter. Then compare your work with
What stereotypes related to your race have you noticed where you have worked?Brenda Allen is a communication scholar who focuses on race and the workplace. Her research (Allen, 2006) has led her to identify a number of racial stereotypes that can lead to misunderstandings in the workplace:All black
Have you ever realized you were inattentive to what’s around you because you were talking on your phone, or listening to an iPod, or texting?
5. Watch the film Catch Me if You Can. It is based on the life of Frank Abagnale Jr. (played by Leonardo DiCaprio), whose early years in a dysfunctional family influenced him to become a very skillful impersonator and criminal. It is also the story of Carl Hanratty(played by Tom Hanks), a detective
4. One way to engage the ideas we’ve discussed in this chapter is to talk with a classmate or friend about influences on your identity. Choose a person you feel comfortable talking with about somewhat personal information. Once you’ve decided on the person, ask him or her to share memories of
3. Think about a time when you tried to create some change in yourself and were not successful. Review what happened by applying the five principles for improving self-concept presented in the last section of this chapter. Now that you understand these principles, how might you be more effective if
2. Discuss the idea of race with others in your class.You may want to reread the section on race and identity in this chapter. Given what you read in this chapter and your own experience, to what extent do you think race is a physical or genetic quality versus a social construction? Is race a
1. Talk with one man and one woman who are at least 20 years older than you. Talk with one man and one woman who are at least 30 years older than you. In each conversation, ask them to explain how men and women were expected to behave when they were 20 years old. Ask them to describe how women and
Reflect and write about the ideas in this chapter by considering questions about personal, workplace, and ethical applications, here or online.Personal Application Apply what you learned in this chapter by setting one specific, fair, and realistic goal for improving your self-concept. Define
4. Setting Personal Goals Apply the guidelines in the last section of this chapter to set a personal goal for yourself. After deciding on the focus of your goal, use these prompts to make it useful and attainable.a. Is your goal specific enough to be realistic?b. Is your means of measuring the
3. Identifying Ideals in Online Media Select a popular website that you visit frequently.Record the focus of the articles and advertisements on the site. What do the articles and ads convey about what is valued in the United States? Identify themes and types of people that are emphasized.What
2. Reflecting on Your Identity Scripts To take control of our own lives, we must first understand the influences that currently shape them.Identify identity scripts that your parents taught you.a. First, recall explicit messages your parents gave you about “who we are” and “who you are.”
Build your communication skills further by completing the following activities here or online.1. Reflecting on Reflected Appraisals To understand how reflected appraisals have influenced your self-concept, try this exercise.a. Below, list five words that describe how you see yourself. (Examples:
Rate each item for how true it is of ______________________. Use the following scale:5 Very true or always true 4 Mostly true or usually true 3 Somewhat true or true in some situations 2 Mostly untrue or usually untrue 1 Untrue or never true 1. He/she is an optimistic person.2. He/she is personally
Rate each item for how true it is of you. Use the following scale:5 Very true or always true 4 Mostly true or usually true 3 Somewhat true or true in some situations 2 Mostly untrue or usually untrue 1 Untrue or never true 1. I am an optimistic person.2. I am personally mature.3. I am
Begin the process of applying this chapter’s concepts by taking a self-assessment quiz here or online—where you will find out what the results mean.Purpose: To provide insight into how you and others perceive you.Instructions: Fill out the form below by indicating how true of you each statement
5. What would it mean to support Hailley right now? How could you express your support of her without endorsing her relationship with Dan?When you’ve watched the video online, critique and analyze this encounter based on the principles you learned in this chapter. Then compare your work with the
4. What could you do to help create a context that would foster positive change in Hailley’s self-concept?When you’ve watched the video online, critique and analyze this encounter based on the principles you learned in this chapter. Then compare your work with the author’s suggested
3. Can you think of ways in which you might be a constructive looking-glass self for Hailley?When you’ve watched the video online, critique and analyze this encounter based on the principles you learned in this chapter. Then compare your work with the author’s suggested responses. Online, even
2. How do social comparisons affect her view of the relationship with Dan?When you’ve watched the video online, critique and analyze this encounter based on the principles you learned in this chapter. Then compare your work with the author’s suggested responses. Online, even more videos will
1. Thinking about what you’ve read in this chapter, what might you say or do for Hailley?When you’ve watched the video online, critique and analyze this encounter based on the principles you learned in this chapter. Then compare your work with the author’s suggested responses. Online, even
What would you do if you were the parent of David/Brenda and the doctors informed you of the surgical calamity?Imagine being born a boy but being raised as a girl. Imagine discovering at age 14 that your sex had been reassigned right after your birth and you were never told. That’s exactly what
Describe how you conceive of learning—what it means, what it is for. Discuss your views with students from cultures other than your own.
3. The National Communication Association provides information on careers for people with backgrounds in communication. Learn about these by visiting their website. [[http://www.natcom.org/CommunicationCareerPaths/]]
2. Identify a relationship of yours that has become closer over time. Describe the earliest stage of the relationship. Was it an I–It or an I–You relationship at that time? During that early stage of the relationship, what did you talk about? Were there topics or kinds of talk you avoided? Now,
1. Visit the placement office on your campus, and read descriptions of job openings. Record the number of job descriptions that call for communication skills. Share your findings with others in your class.
Reflect and write about the ideas in this chapter by considering questions about personal, workplace, and ethical applications, here or online.Personal Application List the six needs that interpersonal communication helps us meet. By each need, list one example of communication you have engaged in
4. Your Use of Social Media Review the emails, texts, and tweets that you have sent in the past 12 hours. Identify which of the six needs that interpersonal communication meets motivated each of your social media messages.Do you use social media to meet some needs more than other needs?Message
3. Improve Your Metacommunication For each of the scenarios described here, write out one verbal or nonverbal metacommunication that would be appropriate to express your feelings about what has been said or to clarify understanding.a. You are arguing with a person who seems more interested in
2. Levels of Meaning For the next 48 hours, observe others communicating on the relationship level of meaning.Record examples of the following:•• Communicating responsiveness •• Communicating lack of responsiveness •• Expressing liking •• Expressing disliking •• Expressing
1. Communicating in Your Relationships Consider how Buber’s theory of communication applies to your life. For each of the three types of relationship (I–It, I–You, I–Thou) identify one person with whom you share that relationship.I—It:I—You:I—Thou:How does communication differ in the
Listed below are 10 interpersonal communication situations. Imagine that you are involved in each situation.Then, indicate how confident you are that you could communicate competently using the following scale 5 Very satisfied that I could communicate competently 4 Somewhat satisfied that I could
3. How would your communication differ if you acted according to a linear or transactional model of communication? When you’ve watched the video online, critique and analyze this encounter based on the principles you learned in this chapter. Then compare your work with the author’s suggested
2. What is your ethical responsibility to Toya, your supervisor, and the company? Reflect thoughtfully about potential tensions among these responsibilities. When you’ve watched the video online, critique and analyze this encounter based on the principles you learned in this chapter. Then compare
1. What would you say next to Toya? How would you meet your ethical responsibilities as her mentor and also adapt to her interpersonal needs for reassurance? When you’ve watched the video online, critique and analyze this encounter based on the principles you learned in this chapter. Then compare
Do you think training in intercultural communication should be required as part of medical school?
The approach presented here teaches students about culture and communication factors without asking students to actually interact directly with or observe individuals from other cultures. Do you think this lack of interaction with other cultures is problematic in relation to teaching this topic in
What do you think the greatest challenges might be to using the approach and activities noted here to integrate the teaching of culture and communication into different technical communication classes? Do you think these challenges are universal to integrating the teaching of this topic in all the
Should the instructors who wish to use this approach to teaching culture and communication also engage in additional research to learn more about cultural communication expectations in general? Why or why not? Do you think it is problematic for instructors to attempt to teach cultural aspects of
The process of reviewing international materials for use in the kinds of activities described here can be quite time consuming. What suggestions do you have—or what approaches would you suggest others use—to keep this review process manageable but effective in terms of selecting materials for
How do you see the ideas examined in this chapter as guiding the choices you might make about when and how to integrate aspects of culture and communication into the classes you teach? How might these factors affect the way(s) in which you approach the process of developing new classes in the
Students will encounter other presenters that insist the bulleted style is correct and more desirable. What can you do to help students explain their innovative ways to people who are doubtful?
When a teacher insists that extra text, notes, citations, and other supportive materials be housed in the notes pane, how do slides transform information transfer? How could this simple move be empowering for teachers and students (and eventually working professionals)?
Changing communication patterns and habits (slides or otherwise) can lead to challenging some fundamental ways teachers perceive and frame their work. In altering the “old style” of slides, how would you be challenging other instructors to reframe their pedagogical stances?
In your assessment, in what way are those traditions supporting good presentation practices? How could they do better?

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Teaching Professional And Technical Communication A Practicum In A Book 1st Edition Tracy Bridgeford - Solutions

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