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Technical Communication 11th Edition Mike Markel - Solutions
=+proportion of state and federal budgets, weakening the nation’s financial outlook, diverting resources from other pressing national priorities. Perhaps the most important outcome is that millions of
=+4. Provide a topic sentence for each of the following paragraphs:a. ___________________________________. Rising health-insurance premiums make American businesses less competitive and decrease workers’salaries. Health-care costs make up an increasing
=+• identifying societal issues associated with bioremediation research, and communication of bioremediation research findings to stakeholders.
=+• an understanding of intrinsic bioremediation as well as accelerated bioremediation using nutrient amendments to immobilize contaminants;
=+• the development of cost-effective in situ bioremediation strategies for subsurface radionuclides and metals;
=+There are several goals being pursued by the Natural and Accelerated Bioremediation Research office;
=+3. Revise the following list so that the lead-in is clear, easy to understand, and punctuated correctly. In addition, be sure the bullet items are grammatically parallel with one another.
=+a. Multigroup Processing Technique Review Board Report Findingsb. The Great Depression of 1929c. Electronic Health Records
=+In what ways does it fall short of incorporating this chapter’s advice about headings? On the basis of your analysis, rewrite each heading to make it clearer and more informative. Invent any necessary details.
=+2. Write a one-paragraph evaluation of each of the following headings. How clearly does the heading indicate the subject and purpose of the text that will follow it?
=+b. A Study of Tablet Computersc. Agriculture in the West: A 10-Year View
=+a. Recommended Forecasting Techniques for Haldane Company
=+On the basis of your analysis, rewrite each title.
=+ In what ways does it fall short of incorporating this chapter’s advice about titles? v
=+1. Write a one-paragraph evaluation of each of the following titles. How clearly does the title indicate the subject and purpose of the document?
=+document came from the United States. Ask your partner whether he or she saw the same things.Present your findings in a memo to your instructor.
=+d. Meet with your partner and explain to him or her what you see in the pages that is similar to or different from what you would expect if the
=+create a persona that you would expect to see?
=+expect to see in the United States? Is the information organized as you would expect? Does the writer
=+U.S. writer? For instance, does the writer support his or her claims with the kinds of evidence you would
=+c. Exchange pages with your partner. Study your partner’s pages. Do the pages show a different strategy of persuasion than you would expect from a
=+b. On your copy of the pages you have printed, disguise the country of origin by blacking out the name of the company or government agency and any other information that would indicate the country of origin.
=+on the Internet. Print several pages of the report.
=+of a country and the word government, such as“Nicaragua government.” Find a government agency in that country that has published a report available
=+a. Working by yourself, enter the name of a country and the word business in a search engine. For example, enter “Nicaragua business.” Find the website of a business in that country, and then print out the About the Company page or some similar page, such as Mission or Projects. Or enter the
=+4. TEAM EXERCISE Pair with another student for this research project on multicultural communication styles.Follow these steps:
=+j. No research has ever established that Internet businesses can earn money; they will never succeed.
=+sell a sufficient number of units.
=+I think we need to do so, too.i. Our Model X500 didn’t succeed because we failed to
=+h. The other two hospitals in the city have implemented computerized patient record keeping;
=+g. We should not go into the flash-memory market; we have always been a leading manufacturer of DRAM.
=+f. If mutual-fund guru Peter Lynch recommends this investment, I think we ought to buy it.
=+of the twentieth century, cancer has become the second-greatest killer in the United States. Cola drinks should be outlawed.
=+d. Bill Jensen’s proposal to create an on-site day-care center is just the latest of his harebrained ideas.e. Since the introduction of cola drinks at the start
=+c. The decrease in smoking can be attributed to increased restrictions on smoking in public.
=+b. It would be wrong to prosecute Allied for age discrimination; Allied has always been a great corporate neighbor.
=+a. The election couldn’t have been fair—I don’t know anyone who voted for the winner.
=+3. For each of the following claims, write one paragraph identifying the logical flaw:
=+expert testimony—and comment on its effectiveness. If you think the evidence is not as effective as it might be, what is the problem, and how would you make it more effective?
=+ For each of these five items, write a brief paragraph in which you identify the nature of the evidence—commonsense argument, numerical data, example, or
=+e. The average weight of a passenger climbed from 180 pounds in 1995 to 190 pounds in 2003. Estimates place the current average weight at almost 195 pounds.
=+d. According to a study by the National Transportation Safety Board, an overweight passenger squeezed into a single coach seat might be a safety risk to another passenger or to himself or herself if the plane must be evacuated quickly.
=+c. Every passenger pays more for a ticket because heavier passengers increase fuel consumption. It’s only fair that heavier passengers pay extra for the increased fuel consumption.
=+b. Our policy is not an attempt to increase revenues: if there is an available empty seat, we do not charge the heavier passenger for a second seat.
=+seats in order to keep the plane’s total weight within acceptable limits for safe operation of the plane.
=+a. In 2003, a commuter plane crashed on takeoff from Charlotte, North Carolina, in part due to excess weight. We need to be able to require that a heavier passenger pay for and use two
=+a single coach seat without his or her body crossing the armrest boundary. In a public letter printed on its website, Victory used the following evidence as part of its defense of its new policy:
=+2. Victory Air has been criticized in the press lately because of its new policy of charging an overweight passenger for a second seat if he or she cannot fit in
=+What types of evidence are used? Is the reasoning sound?
=+the words and graphics on the site. For example, what claims are made?
=+1. Visit the website of a car manufacturer, such as Ford(www.ford.com) or Mercedes-Benz (www.mbusa.com).Identify the major techniques of persuasion used in
=+audience and purpose of the discussion.
=+4. Write a 500-word discussion of one of the lettered topics in Exercise 2. If appropriate, include graphics.Preface your discussion with a sentence explaining the
=+models, should you use the whole-by-whole pattern or the part-by-part pattern? Why?
=+models are quite similar in all but one way: price.One model costs about 30 percent less than the other two models. In organizing your discussion of the three
=+3. You are researching portable GPS systems for use in your company’s existing fleet of 35 delivery vans. You are considering such factors as ease of use, size of screen, number of points of interest, and Bluetooth compatibility. You conclude that the three leading
=+o. a guitar p. cooperative education and internships for college students q. how to prepare for a job interview
=+m. the room in which you are sitting n. the three most important changes you would like to see at your school
=+j. how you propose to increase the ties between your college or university and local business and industry k. college courses l. increased security at airports
=+f. the reasons you chose your college or major g. a student organization on your campus h. two music-streaming services i. tablet computers
=+b. how you propose to reduce the time required to register for classes or to change a schedulec. your car’s dashboardd. the current price of gasolinee. advances in manufacturing technology
=+a. how to register for courses at your college or university
=+explanation of why the organizational pattern you chose for each topic would be the best one to use. (Use each of the organizational patterns discussed in this chapter at least once.)
=+2. For each of the lettered topics that follow, identify the best organizational pattern for a discussion of the subject. For example, a discussion of distance education and on-campus courses could be organized using the comparison-and-contrast pattern. Write a brief
=+superior to those of its competitors (using a comparisonand-contrast argument). Print a copy of the passages you’ve identified.
=+there will probably be a passage devoted to ordering a product from the site (using a chronological pattern), a description of a product (using a partition pattern), and a passage describing why the company’s products are
=+1. Find the website of a company that makes a product used by professionals in your field. (Personal computers are a safe choice.) Locate three discussions on the site that use different organizational patterns. For example,
=+overlap, is the information on the site merely a duplication of the printed information, or has it been revised to take advantage of the unique capabilities of the web?
=+• Determine the overlap between information on the site and information in printed documents published by the school. In those cases in which there is
=+• Analyze the kinds of information the site contains, and determine whether the site is intended primarily for faculty, students, alumni, legislators, or prospective students.
=+• In an email to the site’s webmaster, ask questions about the process of creating the site. For example, how involved was the webmaster with the content and design of the site? What is the webmaster’s role in maintaining the site?
=+6. TEAM EXERCISE Form small groups, and describe and evaluate your college or university’s website. A different member of the group might carry out each of the following tasks:
=+e. What kinds of documents do you write most often?memos_____ letters_____ reports_____
=+d. How many employees work at your company?5–10____ 10–15____ 15 or more____
=+c. How satisfied are you with the computer support you receive?
=+b. What do you see as the future of bioengineering?
=+a. Does your company provide tuition reimbursement for its employees? Yes_____ No_____
=+5. Revise the following questions from questionnaires to make them more effective. In a brief paragraph for each, explain why you have revised the question as you have.
=+e. Is there anything else you think I should know?
=+d. Where are your company’s headquarters?
=+c. Isn’t it true that it’s almost impossible to train an engineer to write well?
=+b. Do you think it is better to relocate your warehouse or go to just-in-time manufacturing?
=+a. What is the role of communication in your daily job?
=+why you have revised the question as you have.
=+4. Revise the following interview questions to make them more effective. In a brief paragraph for each, explain
=+e. Name and describe, in one paragraph for each, three major issues being discussed by practitioners or academics in your field. For instance, nurses might be discussing the effect of managed care on the quality of medical care delivered to patients.
=+d. What are the date and location of an upcoming national or international professional meeting for people in your field?
=+c. What are three important online discussion lists or bulletin boards read by people in your field?
=+b. What are three important journals read by people in your field?
=+a. What are the three largest or most important professional organizations in your field? (For example, if you are a construction management major, your field is construction management, civil engineering, or industrial engineering.)
=+3. Using a search engine, answer the following questions.Provide the URL of each site that provides information for your answer. If your instructor requests it, submit your answers in an email to him or her.
=+e. How can we determine whether we would save more money by switching to LED lighting in our corporate offices?
=+d. Could our Building 3 support a rooftop green space?
=+c. How does a 3D printer work?
=+b. How much money has our company’s philanthropic foundation donated to colleges and universities in each of the last three years?
=+a. Does the Honda CR-V include traction control as a standard feature?
=+a 20-mile radius of our company headquarters sell recycled paper?” a search of the web is likely to provide a useful answer.
=+2. For each of the following questions, select a research technique that is likely to yield a useful answer. For instance, if the question is “Which companies within
=+c. Would a federal program that enables companies to buy and sell carbon offsets help or hurt industry in the United States?
=+b. How much money will need to be invested in the transmission grid before windmills can become a major part of the energy solution for business and residential customers in the western United States?
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