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Mastering Communication 4th Edition Nicky Stanton - Solutions
Have you seen the house in which she lives?
Have you seen the house she lives in?
Which of these do you prefer?
Which of those omitted words are prepositions and which are conjunctions?
In the following passage all the prepositions and conjunctions have been omitted. Insert the words which have been left out:They presented their recommendation ( ) us ( ) the first meeting of the committee, ( ) that was not, ( ) my opinion, the best moment ( ) its discussion
Which of the following is correct?1 It helped him more than I.2 It helped him more than me.3 She is as tall as I.4 She is as tall as me.
Which of the pronouns in the middle of p. 368 can be used only in the objective form, that is, as the object of the verb or preposition?
How could you punctuate those sentences in order to avoid any doubt about the intended meaning?
Choose the correct form of the adjective from those in brackets to complete these sentences:She was the . . . . . . of the two sisters. (more beautiful, most beautiful)This is the . . . . . . . car in the range. (faster, fastest)
Is there anything wrong or strange about these two sentences?If I were in his place, I should resign.The committee recommended that the procedure be introduced.
Which of the following are present participles (or verbal adjectives) and which are gerunds (or verbal nouns)?1 The woman writing the letter is the managing director.2 Writing the letter is the hardest job.3 He does not like speaking in public.4 Looking closely at the evidence, you will see that
How would you correct the example above?
What about this one?Unhappy about the decision, the meeting ended.
Compare this sentence with the one above about the gasping secretary.Walking into the room, the secretary was already typing the memo.
Which of the following do you prefer?The consent of H M The Queen to the merger of the Department of Employment with the Department of Education was given with effect from 15 July.H M The Queen has consented to the merger of the Department of Employment with the Department of Education with effect
Try to pick out the main verbs in the following sentences.1 She answered the letter.2 She read out the minutes of the meeting and then signed them.3 While she was signing them someone began to speak.4 While she was signing them, someone began to speak, although the discussion had not officially
Check your knowledge of grammar. Can you 1 Identify each word in a sentence as being a particular part of speech (verb, noun, adjective, etc.)?2 Recognise which words form the subject of a sentence and which words form the verb and the object (predicate)?3 Find the main verb in a sentence and
What do you think of the style of this message? What does it tell you about the relationship between the sender and the recipient?Can you think of four good reasons for using a form to gain information?
Are the captions precise and informative?
Have you given each visual aid a caption or title?
Have you taken advantage of visual aids to avoid long-winded explanations?
Have you linked illustrations with the text clearly enough?
Does each convey its message clearly enough?
Have you left anything out? Or failed to mention something early enough to ensure understanding?
Are there any ‘echo’ effects – repeated words, repeated ideas which are unnecessary?
Can your listener follow you?
Does it read easily and smoothly?
Are there any spelling or punctuation errors?
Is the choice of words effective? Too many long words? Unnecessary technical terms?
Is the average sentence length reasonably short (18–22 words)?
Is the sentence structure of every sentence clear and grammatical?
Are paragraphs too long? Too short?
Have you provided clear transitions from one topic/section to another?
Have you stated your subject, purpose and plan?
Have you emphasised the correct points?
Have you carried out your working plan?
Do your headings agree with your table of contents?
Do they harmonise and agree with one another?
Are the balance and proportion of the facts appropriate?
Are there any causes of confusion?
Is your system of headings consistent with your purpose?
Is the design of the report obvious?
What would be the minimum number of sections required?
What elements should be included in a report, however short, and in whatever form?
Using this definition of a report, think back over the past week and make a list of all the ‘reports’ that you have produced, or helped to produce.
Write down your reactions to being asked to write a report? What feeling do you experience at the very idea? What exactly is it about reports which makes you feel like this?
How did you convey the impression that you were capable of fitting into an old-established city firm, for the first letter, and young and ambitious, eager to join the rapidly expanding second company?
Compare the two letters. Are there any differences? If so, what?
Now try writing a curriculum vitae and covering letter which would be suitable for the company in the second advertisement.
Try replying to the first advertisement on p. 226.
In connection with the last point, which of the following ways of proving competence would you find the more convincing?‘I am good at supervising people and feel sure that I would be able to manage the department successfully’.‘While in my last job, I was promoted to section head in charge of
Underline the words in both advertisements which seem to you to be key words which communicate rather different messages.
Where can you find out about job vacancies? List all the sources you can think of.
You may of course have been too modest about what you have to offer, in which case you may not have aimed high enough or considered a wide enough range of possibilities.
Are you being too demanding in what you expect from a job?
Are you short of qualifications in your chosen field?
Have you been rather narrow-minded in considering possibilities?
Have you aimed too high, been optimistic about your own ability to do the job, included jobs which you might be able to do in a few years’ time with a bit more experience but which may be outside your reach for the moment?
Have you been realistic?
Would you be prepared to undergo more training?
What matters most to you? Pay? Conditions of work? Job satisfaction? The people you work with?
Could you settle down easily, make new friends quickly if you moved to a new area?
Would anyone else be affected adversely if you did move? Husband, wife, parents, children? What are their views?
Would you be prepared to move?
Does it matter where you work? Near your home, friends and family?
Do you prefer talking to people, selling your ideas, persuading people?
Do you like jobs that involve marshalling facts, juggling figures, a lot of writing?
Do you want a quiet sedentary job, or an energetic job that takes you out and about?
Are you self-disciplined, or do you need to feel there is someone driving you on?
Do you like to be closely supervised, or do you prefer to be left to get on and sort things out for yourself?
Do you like working under pressure, or do you do your best work when you can set your own more leisurely pace?
Are you creative or practical?
Do you like solving problems? What sort of problems: Practical? Theoretical?Numerical? Mechanical? Intellectual? People Problems?
Do you welcome responsibility, however modest, or do you feel happier if someone else ‘carries the can’?
Do you prefer being indoors, or outdoors; in the town or in the country?
Do you like being part of a team, or working on your own?
Do you like working with people, or animals or things?
Which of these is right and which is wrong?(a) Dear Sir Yours sincerely(b) Dear Mr Brown Yours sincerely(c) Dear Ms Jones Yours sincerely(d) Dear Madam Yours sincerely(e) Gentlemen Yours sincerely
Do you like the layout? Why?
What factors contribute to this impression?
What impression does it create?– reliable? efficient? modern?– old-fashioned? traditional?– uncaring? untidy?
What are the rules for laying out a fax, letter, memo or e-mail and the envelope?
Does your department or section follow this house style or does it have its own?
Find out whether your organisation has a house style or presentation and layout guidelines
What reaction did you have to the letter? Do you think it was the one intended by the writer?
What metacommunications elements are present in the letter?
What techniques for beginning and ending the letter have been used?
What structure did the writer use?
Did the writer assess the reader reaction correctly and organise the letter accordingly?
Classify each one: was it a favourable, neutral, unfavourable or persuasive letter for the writer to tackle?
Make a list comparing the advantages and disadvantages of written and oral communication
Which is cheaper: a letter, a fax, or a telephone call?
They seem to be using emotive arguments here. Are they trying to manipulate me?
How many people did they interview to arrive at that conclusion?
Is that what they really mean, or are they being sarcastic or ironic?
That opinion seems to conflict with my opinion/my tutor’s opinion/another author’s opinion. Is the author’s evidence better than that of others? Why?
Did the author really back up what they said?
An author can use various devices – some visual and some verbal – to indicate to the reader which direction their line of thought is taking and which ideas they consider are important. Can you think of any examples of these‘signposts’?
In a paragraph of technical or business writing (i.e. not fictional writing) where would you expect to find the main idea?Look at each of the following paragraphs and find the topic sentence:1 ‘Getting an overall idea of the material’. paragraph 1, p. 184.2 ‘Getting an overall idea of the
How would you find the radio and television programmes in a newspaper if you were not familiar with its layout? Or the classified advertisements for cars for sale?
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