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business
business communication
Questions and Answers of
Business Communication
What is the purpose of each of the five sections of a scientific research report?
Discuss the following questions concerning communication competence at university or in the workplace:a. What do you mean by communication competence in your current or future roles as a student or
Examine the hypothetical situations listed below and then either: a. Write passive/submissive, aggressive and assertive responses for each of the situations and check your responses with another
Choose one of the aforementioned situations or create a situation of your own and write a three-part ‘I’ assertive message. Check the message with a partner. Is the ‘I’ assertive message
Imagine that you are the listener in the situations that follow. What factors would determine the way in which you listen on these occasions? a. You are a student in a large lecture and have no
Write constructive feedback responses for the following two situations that have occurred in a decision-making group. Explain which feedback skills were illustrated in your response. a. You notice
Imagine you are a student at a tertiary institution who belongs to a student representative association. Form groups and select a topic for discussion on an issue that has recently been seriously
Form a team and hold a team meeting (or meetings) to make a decision, solve a problem or complete a task, and to examine leadership in the team. Examine your team meeting skills using the team
A small research group of four in a medium-sized firm is working on one aspect of a larger project. Two members of the research group, Van Lui (research group leader) and Kip Thomas, have been with
Based on the following scenario, role-play a decision-making meeting using effective communication skills and group decision-making processes. The decision-making role-playing may be conducted as a
Arrange for a group or team where you are a member to use the group or team process review checklist as a means of assisting the group/team to assess its goals, development and communication
As a group, collect recent job advertisements from newspapers and Internet sites. Establish the necessary criteria and the desirable criteria based on one or more of the advertisements and record
1. Below is a list of formal speech skills that professionals are often required to exercise. Compare it with your experience and tick the skills that you have experienced. Indicate the order of
In a small group of three or four, discuss the issue of how to deal with audience questions in a presentation. For example, does your lecturer ask and invite questions during the lecture? Or do they
Discuss the following statements: a. When it comes to written communication, there are important linguistic rules that we must follow if our communication is to be effective and accepted. However,
In what ways can the following be used in oral presentations? What qualities must they have in order to effectively contribute to a talk or oral report? a. Anecdotes b. Questions c. Humour d.
Assume that you are to speak to the class next week on ‘Censorship of the Internet’ or ‘Are we becoming a “nanny state”?’. You wish to know as much as possible about your audience. Form
Discuss the use of notes in oral presentations you have made or are preparing to make. Consider the relative merits of: a. A full script b. A skeleton outline c. Notes on cards d. Notes on
Use the same televised speech/interview from the previous activity and comment on the speaker’s audibility, articulation, pitch, rate of speech, use of pauses, and ‘ums’ and ‘ers’. Consider
Based on what you have read in this chapter, write a set of guidelines for a speaker preparing for both of the following situations. How are they different? a. A presentation to a group of staff at a
How would you need to alter an article on reducing pollution from vehicle fumes to appeal to the different readers of these publications?
Compare three major style guides (for example, Style Manual for Authors, Editors and Printers; Chicago Manual of Style; and The Cambridge Australian English Style Guide). Discuss the similarities and
Compare the writing styles of some of your textbooks and discuss what techniques make them easy or difficult to read and understand?
Select the correct word in each of the following sentences. Compare your choices with those of others in your group and if necessary check your answers in a dictionary. a. Your action had little
Rewrite the following sentences to eliminate wordiness. a. It has been my wish for a considerable period of time to gain entrance into the field of accounting. This is due to the fact that challenges
Read the following statements. Discuss how a reader might react to their appearance in a business letter. a. We can’t get onto the guy who sold you the camera. b. My secretary informed me that the
Cut out an article from a daily newspaper that uses graphics and text to explain a current news story. Write an evaluation of the article, discussing the effectiveness of: a. The textual information
Imagine that you work in the market-research department of a large chain supermarket. You have been requested to present a comparative report on the following consumer goods, usually purchased in
Prepare a report on your suburb or locality that outlines the amenities, features, accommodation, house prices, transport, schooling, availability of employment, community activities and any other
The manager of ABC Marketing, a small but dynamic organisation that specialises in marketing for technical firms, has requested that Brian, Lee and Ari, who have just joined the organisation as
Collect instruction manuals for various appliances, self-assembly furniture, software and other items. Compare and discuss what is effective and what is confusing. Why is it confusing? How could it
Investigate the graphics capabilities of various software packages by visiting computer shops, obtaining brochures or reading computer and office technology magazines?
Discuss the impact that this technology is having on the writing process.
aFashion the references that you find for your annotated bibliography into two paragraphs of a literature review for your topic. Make reference to the style guidelines in this chapter?
What are the differences among multidomestic, global, and international companies?
Why is there opposition to globalization of trade and integration of the world's economy? Please assess the major arguments for and against such globalization efforts.
What are the reasons that explain why international firms would enter foreign markets?
You have decided to take a job in your hometown after graduation. Why should you study international business?
Business is business, and every firm has to find ways to produce and market its goods. Why, then, might managers be unable to successfully apply the techniques and concepts they have learned in their
Give examples to show how an international business manager might manipulate one of the controllable forces in answer to a change in the uncontrollable forces.
Although forces in the foreign environment are the same as those in the domestic environment, they operate differently. Why is this so?
What is the difference between the foreign environment and the international environment?
Why, in your opinion, do the authors regard the use of the self-reference criterion as "probably the biggest cause of international business blunders"? Can you think of an example?
Discuss some possible conflicts between host governments and foreign-owned companies.
A nation whose GNI is smaller than the sales volume of a global firm is in no position to enforce its wishes on the local subsidiary of that firm." Is this statement true or false? Please explain
Discuss the forces that are leading international firms to the globalization of their sourcing, production, and marketing.
How has trade in merchandise and services changed over the past decade? What have been the major trends? How might this information be of value to a manager?
According to theories presented in this chapter, why do companies engage in foreign direct investment?
Knowing the nation is a major trade partner of another signifies what to a marketing analyst?
Describe mercantilism and explain why mercantilism has been argued to be a poor approach to use in order to promote economic development and prosperity.
a. Explain Adam Smith's theory of absolute advantage. b. How does Ricardo's theory of comparative advantage differ from the theory of absolute advantage?
"The greater part of international trade consists of an exchange of raw materials from developing nations for manufactured goods from developed nations." True or false? Explain.
Use Porter's Diamond Model of national advantage to explain why an emerging market such as Indonesia would be expected to experience great difficulty in achieving global competitiveness in a new
Name some products that you believe have passed through the four stages of the international product life cycle.
What are the different components of foreign investment? Why has the distinction between them begun to blur in recent years?
How have the level and direction of FDI changed over the past decade, both overall as well as in terms of annual outflows? Why would this information be of relevance to managers?
What are the characteristics of informal cognitive institutions and why are they of special significance to international business managers?
Criticism of international institutions such as the UN or the EU often goes to sovereignty, the authority of the state to govern itself. The argument is that the institution violates the sovereignty
The UN may be best known for its peace-keeping missions, but it also has many agencies involved in activities that directly impact business. Comment on the UN's influence on a single trade
Sovereign wealth funds and high reserves are held by many developing nations today, and they had been the major market for IMF loans in the past. How might the IMF adjust to a world in which fewer
In your judgment, do bilateral trade agreements such as NAFTA and Mercosur undercut the WTO?
When the U.S. Congress approved NAFTA, there was strong trade union and labor opposition. Do you agree with labor's opposition? Explain.
What impact can the EU have on businesses external to the EU?
Drawing on Hall's High and Low Context, describe some of the communication issues that might well arise when an Arab company officer who has spent his career in the Middle East is sent on temporary
Discuss the role of gift-giving in high context societies.
If you are a Mexican who has just accepted a short-term assignment in Ireland, what are some of the expectations you may have about Irish behavior, drawing on Hofstede's cultural dimensions?
If you had the choice of sending either an American or a Mexican, both equally qualified and at about the same level and in the same functional areas, to Japan for a three year assignment, why might
How could Trompenaars' universalism-particularism dimension be helpful in sorting out confusion in the intenational division over ethical behavior?
Is the practice of yoga part of the material culture of Western countries if it actually originates in the East and has been imported and corrupted by Westerners?
Some societies view change differently than do Americans. What impact does this have on the way Americans operate in those areas?
Of the 38 nations listed by the UN as the least developed nations in the world, 16 are landlocked. How might being landlocked contribute to slower development? Remember that Switzerland is landlocked
Comment on the potential of oil shale and oil sands as future energy sources.
Why do you suppose the blank areas on a population map generally coincide with the areas of higher elevation on a topographical map? Why are the tropics an exception to this rule?
"International businesspeople, unless they are in the business of refining minerals or petroleum, have no need to concern themselves with world developments in natural resources." Agree or disagree
Mountains, deserts, and tropical rain forests are generally culture barriers. Explain.
In 2005, Switzerland, a landlocked country, won the America's Cup sailing competition. How might this be explained using Porter's factor conditions?
From an international businessperson's point of view, how would you apply what you have learned about factor conditions as you explore locations for manufacturing?
Explain how the stakeholder model applies to a specific example of sustainable business. This example can be from your community, the business press, or class discussion.
How is the concept of sustainable business practice both local and global?
Why might governments nationalize firms, and why might a government-owned firm have an unfair advantage over privately owned companies?
"Workers are paid $20 an hour in the United States but only $4 in Taiwan. Of course we can't compete. We need to protect our jobs from cheap foreign labor." What are some possible problems with this
There are two general classifications of import duties: tariff and nontariff barriers. a. Describe the various types of tariff barriers. b. What are some of the nontariff barriers?
What options does a company have for helping to prevent terrorism or to better manage terrorist actions if they occur?
Why might business fear sudden changes in government policies?
How can ICs use their strengths to influence government policies?
Is country risk assessment an exact science? Explain.
It seems that free, unrestricted international trade, in which each nation produces and exports products for which it has a comparative advantage, will enable everyone to have a higher level of
"We certainly need defense industries, and we must protect them from import competition by placing restrictions on competitive imports." True or false? Is there an alternative to trade restrictions
It seems entirely reasonable for a government to undertake efforts to protect a new or recently established - often called "infant" - industry. Why, then, might international trade professionals
According to the WTO, what is dumping? Why would a government be opposed to having their citizens or businesses be able to obtain products at lower costs?
What is the significance of determining whether a country follows the rule of law?
What is the Foreign Corrupt Practices Act? What arguments or evidence can you identify in support or opposition to laws such as the FCPA?
How does international law differ from national law? What are the sources of international law?
What objections do other countries have to extraterritorial application by the United States of its laws?
Why do many people from outside the United States dislike engaging in litigation in the United States?
What are advantages of submitting contract disputes to arbitration instead of to litigation in courts?
What are the primary types of intellectual property and why do companies concern themselves with intellectual property issues?
What are competition laws and how do the laws and the approaches differ between the U.S. and other parts of the world?
Briefly outline the advantages and disadvantages of the gold system.
Why should managers regularly monitor the BOP of the countries in which their business operates?
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