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business communication
Questions and Answers of
Business Communication
Suppose that the product preferences of cultures and people around the world continue to converge. Identify two products that will likely be affected and two products that will likely not be affected
You are an independent consultant currently working for Philip Morris. Competitors are alleging that in important developing markets such as Turkey, Philip Morris created special tobacco blends
1. How is facilities location planning affected by (a) location economies and (b) centralized versus decentralized production? 2. Explain how process planning is affected by the
1. List the main reasons why a company might decide to either make or buy a component. 2. Explain the roles of vertical integration and outsourcing in the make-or-buy decision. 3. What are the main
1. How do TQM and ISO 9000 help companies to improve quality and control costs? 2. Explain how shipping and inventory costs influence a firm's international logistics decisions. What is just-in-time
1. Explain when a back-to-back loan might be useful to a company. 2. Why might a firm list its stock in the international capital market? Explain the advantages of an American Depository Receipt. 3.
Companies around the world are increasingly committing themselves to attaining International Standards Organization (ISO) certification in a variety of areas, including quality and pollution
You are senior vice president of human resources for a major multinational company. Your firm recently "reengineered" and fired a number of long-time workers. Your firm then rehired many of the same
What other benefits do you think Toyota obtains from its production system? Think in broader terms than just production, and consider financial, marketing, and human resource management issues.
What are the three different types of international staffing policies that companies can implement?
1. Why is human resources planning important? Identify its three phases. 2. What are the main sources from which companies recruit their international managers? 3. Under what circumstances might
Identify the types of training and development used for (a) international managers and (b) nonmanagerial workers.
1. What is meant by the term labor-management relations? 2. Explain how labor-management relations differ around the world.
Did you ever experience culture shock? If so, in which country did it occur? What, if anything, did you do to overcome it? Did your methods work? Did you experience reverse culture shock on returning
Discuss the factors that led to the emergence of the global health care marketplace. Beyond rising costs and a shortage of physicians in the United States, how have changes in technology or the
What effect will the globalization of health care have on the quality of medical services in developing economies? Will a few countries with advanced facilities become international health care
The rise of medical tourism means that hospitals are facing a growing number of patients from different linguistic and cultural backgrounds. How might health care practices change to accommodate
How does the Internet affect international business activity and the globalization of the world economy?
Reread the Management Focus on Vizio and answer the following questions: a. Why is the manufacturing of flat-panel TVs migrating to different locations around the world? b. Who benefits from the
What are the benefits to Boeing of outsourcing manufacturing of components of the Boeing 787 to firms based in other countries?
What are the potential costs and risks to Boeing of outsourcing?
In addition to foreign subcontractors and Boeing, who else benefits from Boeing's decision to outsource component part manufacturing assembly to other nations? Who are the potential losers?
If Boeing's management decided to keep all production in America, what do you think the effect would be on the company, its employees, and the communities that depend on it?
On balance, do you think that the kind of outsourcing undertaken by Boeing is a good thing or a bad thing for the American economy? Explain your reasoning.
How have a few highly publicized corruption scandals contributed to a stagnant economy in Brazil?
Who or what is responsible for the current state of political and economic corruption in Brazil?
What does Brazil need to do to reduce corruption and improve economic growth? What steps should the country take to make it a more attractive destination for investment and economic partnerships?
Read the Country Focus on Venezuela under the leadership of Hugo Chávez, then answer the following questions: a. Under Chávez's leadership, what kind of economic system was put in place in
Why did the Russian economy perform well during the 2001-13 period? Why did it run into trouble in 2014? What does this tell you about the efficacy of post-communist economic and political reforms?
How has Vladimir Putin been able to accumulate so much political power in Russia?
At this point, how secure do you think Putin's hold on power is? What might change things?
After the collapse of communism, many Western businesses started to invest in Russia. How do you think the current political and economic climate is impacting the profitability of those investments?
Given what is happening in Russia today, what do you think will happen to foreign direct investment in Russia going forward? Is this a country where a Western enterprise would want to do business?
How did sub-Saharan Africa's dependence on commodity exports affect its past economic performance?
How might a shift toward deregulating markets and broadening civil rights encourage economic development in sub-Saharan Africa?
Discuss the emergence of banking and telecommunications and significant drivers in the economies of sub-Saharan Africa. How do these industries compare to commodities exports in terms of their
What is the relationship between property rights, corruption, and economic progress? How important are anticorruption efforts in the effort to improve a country's level of economic development?
Reread the Country Focus feature on India and answer the following questions:a. What kind of economic system did India operate during 1947 to 1990? What kind of system is it moving toward today? What
What explains the economic stagnation of Myanmar until very recently?
What do you think motivated the government of Myanmar to start undertaking political and economic reforms from 2010 onward?
How would you characterize the nature of the economic reforms now being implemented in Myanmar? What is the government trying to do here? What do you think the results will be?
What potential impediments do you think might stand in the way of further improvements in Myanmar?
Reflect on the cultural traditions in China and how they shape the country's retail experience expectations. What should Best Buy and eBay executives have done differently when it came to
In response to Chinese consumers' distaste for Best Buy's prices and large store size, Best Buy elected to close all of its stores and focus on its chain of local Jiangsu Five Star stores. Does this
If eBay could go back in time with the knowledge it now has about the Chinese e-commerce market, what strategies might it use to ensure a more positive reception? Do you think it would be able to
Reread the Country Focus on Islamic Capitalism in Turkey. Then answer the following questions:a. Can you see anything in the values and norms of Islam that is hostile to business?b. What does the
Reread the Management Focus on DMG-Shanghai. Then, answer the following questionsa. Why do you that it is so important to cultivate guanxi and guanxiwang in China?b. What does the experience of DMG
Using Dubai as an example, do you believe that cultural similarities among people can outweigh cultural differences that exist in terms of doing business together in the future?
What forces shaped the culture in the country of UAE and Dubai in Particular? How similar or different are these forces from those that shaped the culture of Western nations.
What kinds of misunderstanding, if any, are likely to arise between Western-based visitors and people from the UAE during World Expo 2020?
If you were in a position to advise a Western company that was considering doing business in UAE for the first time, what would your advice be?
Why do U.S. toy companies continue to import potentially unsafe toys from China and elsewhere? Discuss the advantages and disadvantages of importing toys from other countries.
Should U.S. businesses that import unsafe toys be held responsible for any harm caused to children from ingesting lead or other heavy metals? Why or why not?
Do regulations against lead in imported toys work? What other measures might be taken to improve the safety of children's toys?
Milton Friedman stated in his famous article in the New York Times in 1970 that "the social responsibility of business is to increase profits." Do you agree? If not, do you prefer that multinational
If bitcoins are used to buy drugs, firearms, or other products that are considered illegal in the country in which the bitcoins are being used, does that make bitcoins unethical?
Do you think the bitcoin system is "evil" as Paul Krugman suggests? Is it similar to a Ponzi scheme?
Do you think that bitcoins were created as a weapon intended to damage central banking and money-issuing banks?
What explains the high level of corruption at Siemens? How did managers engaged in corruption rationalize it?
How does the kind of corruption Siemens engaged in distort competition?
What is the impact of corrupt behavior by Siemens on the countries where it does business?
Economically, who benefits when retailers in Europe and the United States source textiles from low-wage countries such as Bangladesh? Who might lose? Do the gains outweigh the losses?
What are the causes of the weak safety record of the Bangladesh garment industry? Do Western companies that import garments from Bangladesh bear any responsibility for what happened at the Rana Plaza
Do you think the legally binding agreement signed by H&M, Zara, Tesco, and others will make a difference? Does it go far enough? What else might be done?
What do you think about Walt Disney's decision not to purchase merchandise from Bangladesh? Is this an appropriate way of dealing with the problem?
What do you think of Walmart's approach to this problem? Is the company doing enough? What else could it do?
Do you think Joseph Bozich would have been able to try the Alta Gracia experiment if Knights Apparel was a publicly traded enterprise?
What do you think might stand in the way of Alta Gracia becoming successful? What strategies might Bozich adopt to minimize the risk of failure while still adhering to his high ethical standards?
Alta Gracia serves a niche market, colleges, where there is higher awareness of ethical issues in apparel production. Do you think the strategy would work if the company tried to sell to the mass
To what extent does the Alta Gracia experiment suggest that good ethics are also good business practice?
In the 1980s Japan was viewed as one of the world's most dynamic economies. Today it is viewed as one of its most stagnant. Why has the Japanese economy stagnated?
What are the implications of Japan's economic stagnation for the benefits, costs, and risks of doing business in this nation?
What political factors explain Indonesia's relative sluggish economic performance when compared to some of its Southeast Asian neighbors? What economic factors? Are these two related?
Why do you think foreign firms exited Indonesia in the early 2000s? What are the implications for the country? What is required to reverse this trend?
Why is corruption so endemic in Indonesia? What are its consequences?
What are the risks facing foreign firms that do business in Indonesia? What is required to reduce these risks?
Discuss how a free trade agreement between the China and Australia could benefit both parties in terms of economic growth.
Economists suggest that Australia may receive a larger share of the financial benefits from its agreement with China. Explain why China would still be willing to enter into an agreement under these
How would a changing economic situation in China or Australia affect the success of their new trade agreement?
Reread the Country Focus feature, Is China a Neo-Mercantilist Nation? a. Do you think China is pursuing an economic policy that can be characterized as neo-mercantilist? b. What should the United
The world's poorest countries are at a competitive disadvantage in every sector of their economies. They have little to export. They have no capital; their land is of poor quality; they often have
What are the benefits of the proposed TTIP?
Can you think of any drawbacks to the TTIP?
Two decades ago when the United States entered into the North American Free Trade Agreement (NAFTA) with Canada and Mexico, there was significant opposition from organized labor and some politicians.
Regardless of its effect on domestic employment, do you agree with the decision by the United States and European Union to impose tariffs on Chinese solar panels?
Discuss the response by U.S. and EU manufacturers to the sanctions on Chinese solar panels. What are the ethical and economic implications of the decision to open manufacturing facilities in Malaysia?
What other strategies might the United States and EU use to stimulate their domestic solar panel industries and eliminate the incentive to outsource production to other countries?
Who benefits from subsidies to U.S. sugar producers? Who loses?
Do the benefits of U.S. government support to the U.S. sugar industry outweigh the losses?
What do you think would happen if the U.S. government removed all support for U.S. sugar producers?
Government support programs for sugar producers were introduced in the 1930s, yet they are still in place today, long after the original rationale disappeared. What does this tell you about political
If you had the power to make changes here, what would you do, and why?
What were the primary motivators that convinced Volkswagen to invest in Russian manufacturing facilities?
How did the changing economic landscape in Russia affect the factors that brought Volkswagen to Russia? How might those changes affect Volkswagen's future operations there?
What other strategies might Volkswagen have pursued to gain a foothold in Russia without taking on such a large financial risk?
In 2008, inward FDI accounted for some 63.7% of gross fixed capital formation in Ireland, but only 4.1% in Japan (gross fixed capital formation refers to investments in fixed assets such as
What are the strengths of the eclectic theory of FDI? Can you see any shortcomings? How does the eclectic theory influence management practice?
Read the Management Focus on Cemex and then answer the following questions: a) Which theoretical explanation, or explanations, of FDI best explains Cemex's FDI? b) What is the value that Cemex
What factors held back the flow of foreign direct investment (FDI) into Nigeria for most of the country's history as an independent nation?
Why did foreign direct investment into Nigeria start to accelerate after the mid-2000s?
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