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organizational behavior
Organizational Behavior Today 1st Edition Stanley C. Ross - Solutions
Identify and describe the different levels of decision- making in an organization.
How is time and the decision- making process linked? Explain.
What are the issues associated with managing the decision-making process?
What is the connection between problem identification, the problem-solving process and decision-making?
What does the term motivation mean? How is the term relevant to an organization?
Identify and describe any five motiva- tion theories.
How is motivation linked to the concept of work performance?
Identify and describe any five factors that can influence employee work performance.
Identify and describe each of the levels of motivation.
How is an organization's culture linked to motivated employees?
Self-worth is often described as a motivation theory. Explain.
Motivation is a goal. Identify and discuss the process factors associated with achieving the goal.
How are the performance management and reward systems linked to motiva- tion of the workforce? Explain.
Identify and describe the elements of a two-way communication process.
Identify and describe the major communication channels.
Describe the process for creating a communication strategy.
What is a communication barrier? Identify and describe any three types of communication barriers.
Identify and describe the strategies for creating effective written communication.
What are the strategies for improving communication skills?
What does the term "communication flows" refer to?
There are communication networks. within an organization and between organizations. Explain.
What makes an organization's information system important? Explain.
Describe the role and function of communication management within an organization.
Identify and describe five types of communication theories.
Explain the meaning of the term OD.
What are the major OD models? Identify and briefly describe each model.
What is the knowledge, skills and personal abilities an OD consultant needs to possess?
What are the important objectives of OD?
Identify and describe any ten of the important values associated with OD.
What is the systems perspective underlying OD? Explain.
Who and how is OD meant to impact?Explain.
What are the important benefits associated with training?
What is the Ross Instructional Systems Design model? Explain.
What is the Ross Structured Training Program Design model? Explain.
Identify and describe the Kirkpatrick four-level model.
What are instructional methods? Why are instructional methods important?
How do individuals and organizations benefit from training?
What are the preferred subjects to cover in a training program? Identify and describe any five.
Identify and describe the major features of the Strategic Management model.
Describe and explain each of the major stages of the Strategic Management Planning process.
Identify and explain the meaning of the term "strategy."
Identify and briefly explain the three levels of strategy and explain their differences.
Identify and describe the relationship between the strategy formulation process and the strategy implementation process.
Identify and describe the meaning of the term's formalization and informal.
Describe the link between the size of an organization and the formalization process.
Identify and briefly describe the purpose and functions of a management system, work process and organization policy.
Describe the strategy implementation process.
Explain how the strategy formulation process and the strategy implementation process are both top-town and bottom- up processes.
Explain why the strategy implemen- tation process presents challenges to decision-makers.
Identify and briefly explain the reasons why strategy, strategic goals and opera- tional objectives are linked.
Why does systematizing the strategy implementation process lead to organizational success.
Explain why the strategy implementors need to be organized.
Describe the role of each level of man- agers in the strategy implementation process.
Performance indicators and the performance review process are integral to the strategy implementation process. Explain why.
Describe the importance of communication during the strategy implementation process.
Identify and describe the primary fea- tures of a policy.
What is the purpose and function of a management system?
Identify and briefly describe the elements of a management system.
Why categorize management systems?
What is the primary purpose of each of the following: decision-making management system, information management system, performance management system and quality management system?
What are the steps in the process for creating a management system?
What is the purpose in linking all the management systems of an organization?
How do primary management sys- tems differ from support management systems?
Describe the process for assessing the performance of a management system.
How is policy used to create a manage- ment system and manage a management system?
What is the role of a work process within a management system?
Describe the theory of organizing.
Describe how a work process functions.
Identify the important criteria used in identifying a work process.
What are the methods used to evaluate the performance of a work process?
Identify the steps in the work process design process.
How are primary and secondary work processes different?
What does the maturation of a work process mean?
Identify and briefly describe typical work process problems.
What are the management methods used to solve common work process problems?
Why do we associate organizational values with work processes?
Describe the relationship between process technology and work processes.
What is the purpose and function of a policy?
What are the criteria used to identify a good policy?
Describe the policy design process.
Identify and briefly describe the steps in the policy implementation process.
Identify and briefly describe the methods used to identify an effective organizational policy.
What are the limitations of organizational policy?
How are organizational policies and organizational culture linked?
Identify and briefly describe the important features of a training program used in training employees on an organizational policy.
What are the reasons for having a policy and procedures manual?
Briefly explain the importance of categorizing an organization's policies.
What is the purpose of organizational design?
Identify and briefly describe two factors that determine the need to centralize or de-centralize decision-making authority.
What are two reasons why the size of an organization influences the design of an organization’s structure?
How does the range of products and diversity of markets influence designers?
Identify and describe the external dimensions that influence organizational designers thinking.
Identify and briefly explain three ways management systems that influence the design of an organization’s structure.
Identify and briefly describe any three types of organizational structures.
What are the three consequences of an organization’s structural limitations?
Identify and describe any three management methods use to supplement an organization’s structure.
Briefly identify and describe three factors linking performance management and an organization’s structure.
Identify and describe the ways the organizations influence innovation management when designing and organization.
Explain why an organization’s culture is important to an organization.
What are the sources of values that are reflected by an organization’s culture?
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