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organizational behavior
Questions and Answers of
Organizational Behavior
How do foolishness, fashion, and structure shape change?
What role can customers play in the innovation process?
What is the significance of social innovation? How does it differ from organizational innovation?
Oil exploration is a high-risk, high-outcome endeavour. A single offshore well drilled on a geological prospect can cost over A$100 million. A single discovery can amount to over A$100 billion. All
You should be able to say in your own words what each of the following key terms means. Test yourself or ask a colleague to test you. Shareholder value Corporate social responsibility Sustainability
What sorts of things must organizations do if they wish to become more sustainable and lessen their ecological footprint?
What are the different types of stakeholder interests? Which are the most contested?
What distinguishes involuntary from voluntary stakeholders?
How would you differentiate CSR as 'greenwash' from other commitments?
What can corporate codes of ethics do?
Emerging from the private menageries of royal families in Europe during the eighteenth century, public zoos remained primarily focused on entertainment until the second half of the twentieth century.
You should be able to say in your own words what each of the following key terms means. Test yourself or ask a colleague to test you. Scale Division of labour Supervision Direct management control
What are the central features of bureaucracy?
Why did the expansion of scale in organization activities occur in the latter half of the nineteenth century and what were its implications for management?
What was Bentham's unique contribution to management?
What was innovative about Taylor's scientific management?
What did Fayol add to scientific management?
According to Follett, what were the unanticipated consequences of highly rational (scientific) management practices?
What aspects of management and organization did Mayo highlight?
How did Barnard conceptualize leadership?
Why do management plans sometimes meet resistance when managers try to implement them?
What strikes you as problematic with the proposition that labour is the only source of value?
Innovation is a key asset for any organization. Let us assume you agree with this statement and decide to bring innovation into your organization. If yours is a typical company it may fit the
You should be able to say in your own words what each of the following key terms means. Test yourself or ask a colleague to test you. Compliance Rule tropism Trained incapacity Mock bureaucracy
What are the main competing rationalities at work in the story of French bread?
What does embeddedness mean in practice?
Where would we expect transactions to occur through markets rather than through organizations?
You should be able to say in your own words what each of the following key terms means. Test yourself or ask a colleague to test you. Contingencies M-form Structural contingency theory Strategic
What is the importance of developing a general theory for managing all organizations in terms of contingencies?
According to Burns and Stalker, why do organizations in stable environments have different structures than those in fast-changing and innovative environments?
According to the Aston school, why does an organization become more bureaucratic as its size increases?
According to Mintzberg, what are the five most feasible configurations of organization structure?
What were the major innovations of the multi-divisional form?
Does e-management destroy bureaucracy?
How creative are call centres?
What enables creative designers to be creative?
Imagine a company without managers, structure, or even job titles. Sounds like a fantasy of some anarchist collective? Think again. The Las Vegas-based online shoe retailer Zappos, which is entirely
You should be able to say in your own words what each of the following key terms means. Test yourself or ask a colleague to test you. Globalization Globalization processes Global finance Global
What are the key processes defining globalization? How do they shape the phenomenon?
Who are the major global actors?
What are the different kinds of global jobs?
How does globalization shape human consciousness?
Who are the winners and who are the losers from globalization?
Why is it not a paradox to say that the global is always local?
The disastrous building collapse in Bangladesh's capital of Dhaka on 24 April 2013, at Rana Plaza, claimed at least 1,129 lives and wounded thousands, which has finally shone some well- needed light
You should be able to say in your own words what each of the following key terms means. Test yourself or ask a colleague to test you. Human resource management (HRM) Hard and soft HR Recruitment
What are some of the main contextual issues that HR managers must account for in their everyday practices?
What are the core HRM functions and how might they have an impact on different aspects of organizational performance?
This exercise assists in writing realistic job previews. Draw a table with two columns and in one column write 'good' and in the other write 'not so good'. Now, if you work, think about your job; if
With your peers discuss critically the following statements: 'Maternity leave makes it too easy for women to opt for getting pregnant at the expense of the organization.' 'Should women and men have
In groups, discuss the performance appraisals used at work or university. How well do these systems work? Are they fair? How would you design a performance appraisal system for students studying this
Suffering is fundamental to human experience. Often it is triggered by such events as illness, accidents, death, or the breakdown of relationships. As organizations are places of human engagement,
You should be able to say in your own words what each of the following key terms means. Test yourself or ask a colleague to test you. Culture Levels of culture Organizational culture Dimensions of
What are the three levels of culture, and how do they operate?
What are the management arguments for a strong culture?
What is the difference between seeing a culture as strong and seeing it as dominant?
What are the differences between integration, differentiation, and fragmentation accounts of culture?
What would postmodernists make of organizational culture?
In what ways are contemporary managers good shepherds of their flock in the modern age?
Should management academics prescribe organizational cultures?
How useful is the construct of national cultures?
Think of culture as a multilevel concept, with subcultures, countercultures, and so on: how easy is it to design an organizational culture in such circumstances?
Look at the students around you; think of your conversations with them, and discussions in class. To what extent can the variance between their value statements be considered reflective of a
In the 1980s 'culture' operated as a kind of 'open sesame' concept in management theory. Subsequently it has been heavily criticized. Despite the critics, the concept of culture
You should be able to say in your own words what each of the following key terms means. Test yourself or ask a colleague to test you. Organizational conflict Conflict resolution Dysfunctional view
What are some of the main ways that organizations can use to minimize the probability of organizational conflicts?
What are the positive aspects of organizational conflict?
You should be able to say in your own words what each of the following key terms means. Test yourself or ask a colleague to test you.
What power games characterize what types of organizations?
In what way is managing with power positive?
Are power and resistance inseparable?
Who gets empowered through empowerment strategies?
What common features do total institutions and (seemingly) normal organizations share?
Where is the border between use and abuse of power in management?
Why is there more to understanding power than listing its most common bases?
Huge megaprojects' are transforming the lives of millions of people and the landscapes and cityscape in which they live. Megaprojects, conventionally, have numerical thresholds around $1 billion;
You should be able to say in your own words what each of the following key terms means. Test yourself or ask a colleague to test you. Communication Sensemaking Identity Polyphony Groupthink Branding
What are the main approaches to communication theory?
What in the context of management and communication, are vicious circles and how do they happen?
What are the main media for organizational communication?
How do words socially construct organization realities?
What is the power of silence in the IBM story?
How would you manage in a polyphonic organization?
Data is an ICT communication agency. Data started out developing tailor-made applications based on inspiration from artificial intelligence computing. Within ten years Data grew from a small core of
Why do organizations become globalized?
What do you think are the major changes that are shaping the contemporary world and what do you think their impact is on management?
You should be able to say in your own words what each of the following key terms means. Test yourself or ask a colleague to test you. Managing Identity Technologies Rationality Values Hierarchy
Why do organizations seek to forge common sensemaking?
In a by now famous article in the Administrative Science Quarterly by Karl Weick, you will read about a bush fire that killed 13 firefighters. The heart of the story as Weick retells it is this: On
You should be able to say in your own words what each of the following key terms means. Test yourself or ask a colleague to test you. Attribution error Attribution theory Big Five personality
The commitment to happiness exercise. Research shows that when we do things out of love and passion, and that fit our values, we tend to be happier and healthier. This exercise is used in Tyrone's
There is something mysterious about concert halls. All concert halls, not only the Victorian ones: dark corridors, silent signs, thick doors, and the bright and alluring stage. The mystique is even
You should be able to say in your own words what each of the following key terms means. Test yourself or ask a colleague to test you. Teams In-group bias Groups Out-group Group dynamics Closed group
What are some of the similarities and differences between face-to-face teams and virtual teams that a manager should know about when managing teams?
Try to think of - and write down - a few scenarios in which either you were a toxic handler or you might have caused toxicity in a team context. They need not be work related; they might be in a
Trust between team members has been said to offer a means of competitive advantage resulting from, among other benefits, increased productivity and higher quality decision-making. In line with Mayer
Having read this chapter you should be able to say in your own words what each of the following key terms means. Test yourself or ask a colleague to test you. Leadership Coaching Self-leadership
What does it mean to say 'true leaders create more leaders, not more followers'? How far do you agree with this statement? Give reasons for your answer.
How practical is it to argue that leadership can be substituted or neutralized? Can we create leadership substitutes or neutralizers in any industry or organization? Why or why not?
Choose two perspectives or theories of leadership - the one you liked best and the one you liked least. Compare your choices with those of your peers and try to find out why you and your peers chose
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