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organizational behavior
Organizational Behavior And Management 9th Edition John Ivancevich, Robert Konopaske, Michael T Matteson - Solutions
The core dimensions in the job characteristics model are: skill variety, task identity, task significance, autonomy, and feedback. Which dimension do you value most highly now, and why?
Job enrichment is realized through changes to job depth. What changes can managers make to existing jobs that will provide employees with greater opportunities to exercise discretion?
Are you an internal or an external? Would you rather have a boss who is an internal or an external? Why?
Do you believe diversity plays a significant role in an organization's culture? Why or why not?
Organizational culture is a difficult concept to grasp. How would you discribe the culture of an office or a manufacturing plant?
Describe some of the innovative management practices that managers like Tony Hsieh.
What are the key principles of scientific management?
What knowledge about human behavior in the workplace was discovered during the Hawthorne studies?
How would you determine whether a large public hospital in your city (community or region) is effective?
In today’s fast-paced, global, and technological environment, it is important for an organization of any size to be adaptive. How do firms like Facebook, Google, and Apple adapt?
What abilities will managers need in order to be successful in the 21st century? Which of these abilities do you have now? How do you plan to acquire the others?
The psychological contract between workers and employers specifies what each expects to give and receive from the other. What can you offer an employer, and what do you expect in return?
As a manager, what type of quality improvement results should you strive for to achieve success over both the short and long run?
What are five things that you, as a manager, can do to lead the way to higher levels of effectiveness?
1. How does REI leverage its social and environmental stewardship to attract and retain top employees?2. Explain how REI uses social media to communicate its organizational culture to employees, co-op members, and potential new hires.3. Why does giving “Yay Days” to employees help support
How would you describe the culture of Nucor?Why is the type of executive pay practice at Nucor not found in many other companies?If innovative solutions to problems are needed at Nucor, how do you think they will emerge? That is, will internal or external forces bring about the needed innovations?
Explain why organizational and individual change programs should be evaluated and why such an evaluation is so difficult to do.
How do employees resist change and what can managers to overcome resistance?
How would you go about designing a training program that would cause managers in a small firm to recognize the need to change the way they manage if their industry has been more competitive in recent years?
As a manager, what ethical dilemmas might you face when instructed to downsize your department by one-third in order to increase the organization’s long-run change of survival?
Explain why programs to bring about significant change often must use more than one form of intervention.
Why do some managers sometimes misdiagnose a problem or situation?
Newly formed organizational units, project teams, or task forces often have problems or characteristics that must be overcome if the groups are to perform effectively. What are they?
Discuss the 4-D framework used in conducting appreciative inquiry. How is it different from a traditional diagnosis approach used in organizational change?
As an organization, what must Fiat do to ensure its reentry into the U.S. market does not end in the same way as its previous entry did in the 1980’s?Fiat has reintroduced itself to the U.S. through two means, a new car brand, its namesake Fiat, and sharing its technology to launch a new Dodge
What are some of the potential advantages of a matrix design?
Changes in organizational size affect structure. In what ways might growth (increasing size) affect an organization's structure? In what ways might consolidation (decreasing size) affect structure?
What cues might a manager have that suggest there is a problem with the design of an organization? Is changing an existing organization a different from designing a brand new structure? Explain.
What is the difference between organizational structure and design?
Can you think of a particular company or type of industry that tends toward a mechanistic design? What advantages and disadvantages could you see if that organization or industry were to adopt a more organic design form?
Characterize the following organizations on the basis of their degree of formalization, centralization, and complexity: The university you are attending, the federal government, and a local branch of a national fast food franchise.
What are some of the factors that may have important implications for structure and design decisions in multinational corporations?
What barriers are reduced or eliminated by adopting a boundary less organization?
"The more authority that is delegated to non-managers, the less authority managers have." Is this necessarily a true statement? Explain.
Why would a virtual organizational design be popular in the movie industry?
What would business organizations such as Kraft Foods gain from observing Orpheus in action? Orpheus rotates the concertmaster among core-group members. What is the logic of rotating the leader?What are some of the substitutes for permanent leadership that exist within Orpheus?
What substitutes for leadership exist for a student preparing to take a final examination in a course offered as part of a firm's educational fringe benefit program?
Is there a cause-and-effect relationship between leader behavior and follower performance? What is the nature or direction of the relationship? How strong is the relationship?
Is leadership more important in a large unit or a small unit? Explain.
It has been suggested that good leadership is knowing when to take charge and when to delegate. How consistent is this with various situational approaches discussed in this chapter?
Realistically how much control does a leader have over situational favorableness? How might a leader go about trying to improve favorableness? Does it really make sense for a leader to try to decrease favorableness?
Why are communication skills considered to be important in every explanation of leadership covered in this chapter?
How can “evil” individuals such as Adolf Hitler influence followers? Explain this in terms of charisma.
Organizations annually spend a great deal of money on leadership training. Is this a wise investment? Are there other, less costly ways of improving leadership effectiveness?
Over time, the many different approaches used to explain leadership have become increasingly involved and complex. Why do you think this has happened?
Is coaching a specific leadership approach or is it another form of mentoring? Explain.
"Decisions should be thought of as means rather than ends." Explain what this statement means and what affect it should have on decision making.
Bounded rationality appears to be a better explanation of how decision making actually occurs. What makes this better than a rational explanation of decision making?
Creativity requires nonconformity of thinking. Does that explain why so many organizational decisions are noncreative? Aside from the specific techniques discussed in the chapter, what can be done to stimulate creative decision making in an organization?
What role does personality play in decision making? Can you think of an example from your experience where the personality of a decision maker clearly influenced his or her decision?
Given all the corporate scandals ( e.g., Enron, Tyco) that have been in the news, how important a role should ethics play in decision-making? Should leaders and managers—and organizations—be evaluated on the extent to which they make ethical decisions?
Increasingly today, decisions are made in a global context. Can you think of some techniques that might be employed to reduce the likelihood of difficulties when decision makers from different cultures are working together to solve a problem?
Why is it important to establish priorities among different problems? Under what conditions might it be necessary to re-evaluate priorities?
What, in your opinion, did Baker hope to accomplish as a result of his conversation with Rennalls? Did he succeed? Why or why not?Did nonverbal communications play a part in this case? Be specific and give examples.What could Baker and Rennalls have done to improve the situation described in the
"Organizations should be less concerned with improving communication than with reducing the volume of information they disseminate to employees." Do you agree with this statement? Explain.
Can you think of reasons why some individuals might prefer one-way communications when they are the sender, and two-way when they are the receiver? Explain.
Discuss some of the advantages of using texting to reach customers as compared with the more traditional methods such as TV, radio, newspapers, magazines, or direct mail.
Due to the increase in spam and other nonessential e-mail message (e.g., jokes and chain letters) that employees receive, some claim that reading, processing, and responding to e-mail messages can drain employee productivity. What can be done to help employees better manage their e-mail
Why do you think that downward communication is much more prevalent in organizations than upward communication? How easy would it be to change this?
Looking back at the section on “political influence tactics” in this chapter, which tactics did facebook’s ceo mark zuckenberg use after he changed the original terms of use on february 4, 2009? Describe.Of the stakeholders listed in the last paragraph of the case, which group do you think is
Which power would you prefer to develop for yourself: expert power or legitimate power? What are the advantages and disadvantages of each of these sources of power? Explain.
The use of power and politics often involve ethical issues. What are the criteria that may be used to determine the extent to which a manager's behavior is ethical? Are there ever legitimate exceptions to these criteria?
Political games are played at all organizational levels by both managers and non-managers. Identify the purposes for which these games are played.
How the illusion of power can be just as effective as actual power was clearly illustrated in the "obedience to authority" experiments of Milgram. Can you think of other examples where people have responded to the illusion of power? Does this happen in organizations?
Assume that the printing process is a strategic contingency for a publishing company, and that only one group of employees knows how to operate the printing press. How could the environment be changed to more evenly balance power within the printing department?
What is meant by the term empowerment? Why is empowerment a concept that is resisted by some and rejected by others?
How would you describe the conflict between michael eisner and the weinstein brothers, the two board members (disney and gold), and steve jobs? Was it functional or dysfunctional?Think back to the stages of conflict described in this chapter. Which stage best described the conflict between eisner
What are the four elements that are typically part of all negotiations? Are there likely to be differences in these elements depending on whether the negotiations are of a win-win or a win-lose nature?
What are the possible consequences of dysfunctional conflict? Are some of these consequences more or less likely to occur in organizational conflict situations?
If you were about to begin negotiating with a person from Brazil, what would you want to know about his cultural background? Would it make a difference in the knowledge you seek if the Brazilian were a woman? Discuss.
What are some of the major reasons why intergroup conflict occurs? In your personal experience, what is the most frequent reason?
Is there a relationship between the level of intergroup conflict and organizational performance? How can an organization achieve optimal levels of conflict?
When intergroup conflict occurs, changes take place within and between conflicting groups. What are these changes? Which changes are generally positive? Which are negative?
Can you think of situations with which you are familiar that would have benefited from more intergroup conflict? How could additional conflict have improved the situation?
Think back to a time in school or at work when a group of which you were a part experienced dysfunctional conflict. Describe the conflict and the impact it had on group cohesion and productivity.
How did electrolux chief executive straberg break down barrier (and increase communication) between departments? Why did he do this? Explain.What are the advantages for electrolux of having individuals from different departments and functional areas work together on product design? Describe.In an
If you were creating a research and development team for an organization, what kinds of factors would you take into consideration in deciding the composition of the team? Would these factors be different if you were putting together a problem-solving team?
Is leadership a more or less important consideration in self-managed teams than in other types of groups? Why or why not?
Thinking back to a recent student or work group project in which you participated, how effective were you as a team member? What behaviors did you engage in that contributed to your and the group’s effectiveness? (Refer to the seven characteristics of effective team members presented in this
What is the relationship between group norms and group cohesiveness? What roles do both cohesiveness and norms plan in shaping group performance?
Why is groupthink something to be avoided? How might a manager attempt to insure that groupthink doesn't occur in his or her group?
Are groups more effective in problem solving than individuals?
Why is it important for managers to be familiar with the concepts of group behavior?
Have you ever been part of a virtual team? Describe it. What are the advantages and disadvantages of virtual work arrangements?
Think of a formal group to which you belong. Describe the group in terms of the characteristics of groups discussed in this chapter.
Increasingly, some global workers are being sent on overseas assignments. What stressors might be unique to such assignments? What might organizations do to minimize their impact?
Why are people in certain occupations more susceptible to burnout? What kinds of things might organizations do to reduce the likelihood their members will experience burnout?
What kinds of things could an organization do to better maximize employee-environment fit?
Work under load may be every bit as dysfunctional as work overload. Can you think of other work variables where “too little” may be as counterproductive as “too much”?
Why do you think so many companies offer employee assistance programs (EAPs) to their employees? Explain.
Do you think some types of jobs or organizations attract Type A individuals? Do some attract Type B individuals? Why?
The issue of who should be responsible for dealing with work stress—the individual or the organization—is an important one. What do you think? What are your arguments for and against each position?
To what degree do you believe the behaviors of the featured CEOs constituted “misbehavior” and that the reactions of the boards were correct?If you were on a board of directors, what factors would you consider in the selection of a CEO to limit the potential of this type of misbehavior?All
Is there a possibility that in the near future organizations will have at their disposal tests that can, with precision, identify job candidates with a high propensity to misbehave? Explain.
What legal protections does an employee have against the employer’s use of electronic surveillance?
To what degree can employee and managerial misbehavior be prevented in organizations? What steps would you take as a leader to curtail this negative behavior?
Can a person be required to take medical tests to be considered for a new role or job? What restrictions, if any, are placed on us of the test data?
There are three specific points or phases at which management has the opportunity to head off workplace violence. What are the points, and what actions can management take?
Some claim that white-collar crime is not as bad or harmful as non-managerial theft or sabotage of property. Do you agree? Why or why not?
What role can frustration, stress, and emotional disturbance play in the increase in incivility in organizations?
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