Organizational Behavior Improving Performance and Commitment in the Workplace 5th edition Jason Colquitt, Jeffery LePine, Michael Wesson - Solutions

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A scholar commented, “Workplace aggression is wasteful in terms of human and financial resources.” What is meant by this statement?
The gap between women’s and men’s pay is still considerable. What steps should employers and managers take in order to close this gap in a fair and consistent manner?
This chapter discusses a number of innovative reward systems. Can you suggest other innovative approaches organizations might use? Identify potential problems with the approaches you suggest and try to find ways of overcoming them.
Why are team-based reward systems becoming more widely used?
The basic purpose of an evaluation is to provide information about work performance, but the information can also be used for other purposes. Name five other uses for an employee evaluation.
The degree of employee satisfaction with the organization's reward system will significantly affect how successful the system is in influencing performance. Based on the research literature, what do we know about what influences whether individuals will be satisfied with the rewards they receive?
From a managerial perspective, why is it impractical to provide continuous reinforcement in work environments? If it were practical, would it be a good idea? Explain.
What intrinsic rewards are important to you personally on a job and as a student?
Who should be included in a person’s 360-degree domain when evaluating his/her performance?
Evaluations can be either judgmental or developmental in nature. Give examples of when one a manager should use each type.
Why do you think Six Sigma helps many organizations improve quality, customer satisfaction, and efficiency? Explain.
Employees are increasingly interested in jobs with flexible work schedules. What factors are driving this interest?
Job enrichment is realized through changes to job depth. What changes can managers make to existing jobs that will provide employees with greater opportunities to exercise discretion?
Assume that you are a restaurant supervisor in charge of 10 waiters. You notice that they appear bored with their jobs and that customer service is starting to decline. How can you redesign their jobs to make their work more interesting and more meaningful? Would you enrich or enlarge their jobs?
There is a distinct move away from a ‘job’ emphasis in some industries. Why is this occurring?
What is the significance of the idea of quality of life work (QWL)? In particular, what would seem to be the trade-offs between meaningful jobs and productive jobs during periods of declining economic activity and unemployment?
Explain the differences between job enlargement and job enrichment and analyze the relative advantages of these two approaches in organizations you have worked for.
What’s your opinion regarding forced ranking performance appraisals? Do they motivate employees? Explain.How would equity theory explain some employees’ negative reactions to forced rankings?Based on Chapter 5, if you decided not to use forced rankings at your company, how would you motivate
Is there a psychological contract between the students enrolled in this course and the instructor? What are some of the specifics of this contract? How was the contract determined?
Goal-setting can be a difficult system to implement effectively. What kinds of problems might be encountered in an effort to implement a goal-setting program in an organization? As a manager, what would you do to minimize the likelihood you would encounter these problems?
How important a role does perception play in determining whether an employee is receiving equitable treatment? What kinds of things might a manager do to influence those perceptions?
As a manager, would you rather the people for whom you are responsible be extrinsically or intrinsically motivated? Explain.
What implications does Herzberg's two-factor theory have for the design of organizational reward systems? How can the theory be used to explain differences in the three components of motivation?
Motivation is just of one several factors that influence productivity. What other factors were discussed in the chapter? What is the relationship between these factors and motivation?
Which of the content theories discussed in the chapter do you believe offers the best explanation of motivation? Which of the process theories? Overall, do you feel that the content approach or the process approach best explains motivation?
1. Think of the initial impressions you formed of Foxconn as you read the case. To what degree did stereotyping influence your thoughts? How much did additional information about the firm change your initial impressions?2. How has Foxconn engaged in impression management? Have their efforts been
As an interviewer, what steps can you take to decrease the influence of impression management tactics that are commonly used by interviewees?
Give an example of a time when someone used a stereotype to describe you or something you did. Was the stereotype accurate? If not, explain why it wasn’t accurate.
What types of schemas do managers use to make better sense of information at work?
Why are the perceptions of your skills and abilities typically different from the perceptions that other have of your skills and abilities?
Assume you have a team leader who always expects the worst from team members. To what degree can this Golem effect negatively impact team performance?
1. Is Mark making a good decision to drop the use of personality testing? Why?2. The better quality personality tests are difficult to fake. Other than attempting to land the job, why would a job candidate fake a personality test?3. Could personality testing be used for management decisions other
What steps can you take to increase your level of emotional intelligence?
As a manager, how might you increase a subordinate's feelings of self-efficacy regarding a job assignment? How might you attempt to increase the creativity of your subordinate?
Of the Big Five personality dimensions, conscientiousness is the most important factor in predicting job performance across most occupations. How can a person develop a greater amount of conscientiousness in his/her work? What steps can you, as a manager, take to encourage employees to be more
The text identified job satisfaction as an important attitude. What other attitudes might be important in work settings?
As the U.S. workforce becomes much more diverse, what implications will that have for managers as they attempt to create and maintain a work environment that allows all types of employees to contribute to the organization How should employees’ individual differences be treated: accepted/valued or
Think of an important attitude you have regarding a career. Identify the three components of that attitude and indicate what each outcome response would be.
What are some of the best ways to acquire tacit knowledge? How can mentoring help?
So many factors influence an individual’s behavior that it is impossible to predict accurately what that behavior will be in all situations. Why, then, should managers take time to understand individual differences?
As millions of baby boomers begin to retire, to what extent will mentoring programs become more popular in organizations?
What can a leader do to promote cultural change that helps improve the overall effectiveness of an organization?
Point out three assumptions about the culture of the last (or present) firm by which you were employed.
To what degree do you believe that workplace spirituality can enhance employee performance?
Hofstede's research indicates that national cultures exist. Do you believe that in a heterogeneous nation, such as the United States, a national culture that is shared by society does exist?
Can spirituality be measured validly and reliably? How?
Organizational culture is a difficult concept to diagnose. How would you diagnose the culture of an office or a manufacturing plant?
What roles do values play in how the Drexler’s restaurant interfaces with its neighbors and customers?Is Drexler’s an effective organization? Why?Apply the systems model to illustrate how Drexler’s Bar-B-Que operates within its environment.
What are five things that you, as a manager, can do to lead the way to higher levels of effectiveness?
As a manager, what type of quality improvement results should you strive for to achieve success over both the short and long run?
The psychological contract between workers and employers specifies what each expects to give and receive from the other. What can you offer an employer, and what do you expect in return?
What abilities will managers need in order to be successful in the 21st century? Which of these abilities do you have now? How do you plan to acquire the others?
In today’s fast-paced, global, and technological environment, it is important for an organization of any size to be adaptive. How do firms like Facebook, Google and Apple adapt?
How would you determine whether a large public hospital in your city (community or region) is effective?
What knowledge about human behavior in the workplace was discovered during the Hawthorne studies?
What are the key principles of scientific management?
Describe some of the innovative management practices that managers like Tony Hsieh.
What is stress, and what are the possible sources of stress?
What forces act as stimulants to change, and what is the difference between planned and unplanned change?
Describe how organizations can manage work-family conflicts?
Show how managers can improve performance evaluation processes?
Describe the purposes of performance evaluation, and list the methods by which it can be done.
Contrast on-the-job and off-the-job training?
Contrast formal and information training methods?
Compare the four main types of training?
Define contingent selection and contrast the arguments for and against drug testing?
How do the individual differences of personality and gender influence negotiations?
What are the differences among the traditional, interactionist and managed conflict views of conflict?
What is conflict?
Personality and Values, do you think generational values explain the changing nature of the employer–employee relationship? There may have been a time when a boss gave orders and subordinates followed them. If you’ve watched the AMC series “Mad Men”—based on Madison Avenue marketing
Contrast the five bases of power?
Define power and contrast leadership and power.
Do you agree there are situations in which leadership is not necessary? Why or why not?
What are the advantages and challenges of electronic communication?
What are the unique challenges to oral, written, and nonverbal communication?
1. What do you think of the elements of successful teamwork Hackman has identified? Do you believe these elements are necessary for effective team performance?2. Can you think of other conditions necessary for teams to be effective?3. Imagine you’ve been asked to assemble and lead a team of
1. If group members end up “working around” shirkers, do you think this information should be communicated to the instructor so that individual’s contribution to the project is judged more fairly? If so, does the group have an ethical responsibility to communicate this to the shirking group
Do you think there is a contradiction between what employers want in employees (agreeable employees) and what employees actually do best (disagreeable employees)? Why or why not?Agreeable people tend to be kinder and more accommodating in social situations, which you might think could add to their
What is the Myers-Briggs Type Indicator (MBTI), and what does it measure?
1. Most research suggests we are not very good at detecting lying, and we think we’re much better than we are. Do you believe FACS would improve your ability to detect lying in others?2. Is your impression of the facial expressions of the eight business leaders consistent with what the researcher
Could offering this new type of cruise ship actually attract more people to want to work for Carnival?
Is it possible for how a company markets itself and the businesses it creates (to make money) to change the culture within the organization?
Do employees have to be present to have a strong culture? As a tech company, what are the advantages and disadvantages of Yahoo’s no-telecommuting policy?
What are the dangers for Yahoo in having Marissa Mayer trying to duplicate much of the culture at Google?
Is it possible for a company the size of Yahoo to change its culture dramatically without the push of a forceful leader? If yes, how could that happen?
Do you think the recall/ignition switch crisis is big enough to instigate change? Why or why not?
What makes it so difficult for GM to change its culture?
Is it possible for a company the size of GM to change its culture dramatically without the push of an outside leader? If yes, how could that happen?
Think about the last job you started. What are some unique things that companies might do to reduce the amount of reality shock that new employees encounter? Are these methods likely to be expensive?
Have you or a family member worked for an organization that you would consider to have a strong culture? If so, what made the culture strong? Did you or they enjoy working there? What do you think led to that conclusion?
Should Caterpillar expect a reaction from its employees when it comes out with a press release about these kinds of cuts? What is that reaction likely to look like?
What does a company expect to happen when it announces severe workforce cuts in an announcement such as this one?
Based on what you’ve read, would you say the Cheesecake Factory has a centralized or decentralized structure? Does this help or hurt the company in your opinion?
Would you like to work for a company with the hierarchical structure and standardization that the Cheesecake Factory has? How might the company overcome some of these issues when it comes to its employees?
What aspects of the Cheesecake Factory’s business do you think are helped by becoming larger? What aspects might be hurt?
What kind of people do you think Zappos' new structure will attract from a recruiting standpoint? Would you want to work there?
What are the positives about an organizational structure like Holocracy? The negatives?
Do you think Hsieh's offering of three months' salary to employees who would quit was a good idea under the circumstances?
What is the impact of Mackey’s leadership style on Whole Food’s business model? Is his outspokenness good or bad for the company?
As the company changes through growth, is it possible that the founder’s leadership style might not be the appropriate style for the future? How would you tell?

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Organizational Behavior Improving Performance and Commitment in the Workplace 5th edition Jason Colquitt, Jeffery LePine, Michael Wesson - Solutions

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